1. AGLACIA D DICKEY
OFFICE CLERK
EDUCATION & TRAINING
DIPLOMA June 2016
GARLAND HIGH SCHOOL Garland
DIPLOMA June 2016
GARLAND HIGH SCHOOL Garland,TX
KEY COMPETENCIES
• Monitoring
• Reading Comprehension
• Speaking
• Writing
• Science
• Mathematics
• Management of Material Resources
• Management of Personnel Resources
• Time Management
• Judgment and Decision Making
• Active Learning
• Management of Financial Resources
• Operations Analysis
• Equipment Selection
• Operation Monitoring
• Quality Control Analysis
• Active Listening
• Service Orientation
• Instructing
• Negotiation
• Coordination
• Social Perceptiveness
• Critical Thinking
• Systems Evaluation
• Learning Strategies
• Complex Problem Solving

2. PROFESSIONAL EXPERIENCE
SERVICE ASSISTANT July 2016 - September 2016
MITCHELL SERVICES INC. Irving,TX
• Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders, and address complaints.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other
activities.
• Complete and mail bills, contracts, policies, invoices, or checks.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems, and personal computers.
• Compute, record, and proofread data and other information, such as records or reports.
• Review files, records, and other documents to obtain information to respond to requests.
• Deliver messages and run errands.
• Inventory and order materials, supplies, and services.
• Process and prepare documents, such as business or government forms and expense reports.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating
machines, using computers or typewriters.
• Count, weight, measure, or organize materials.
• Train other staff members to perform work activities, such as using computer applications.
• Prepare meeting agendas, attend meetings, and record and transcribe minutes.
CASHIER SALES ASSOCIATE March 2015 - August 2015
AUNTIE ANNE'S Mesquite,TX
• Clean,Restock items,Train new employees, Handle customers.
• Compute charges for merchandise or services and receive payments.
• Prepare merchandise for display, or for purchase or rental.
• Recommend and provide advice on a wide variety of products and services.
• Answer telephones to provide information and receive orders.
• Greet customers and discuss the type, quality and quantity of merchandise sought for rental.