4. Technology Stack & Tools
4
USER
EXPERIENCE DEVELOPMENT
QUALITY
ASSURANCE
BUSINESS
INTELLIGENCE DEVOPS MONITORING
GitHub
DEV PROCESS /
COLLABORATION
Agile
Scaled Agile
5. Business Agility
Proactively responding to change while always delivering business value
A prerequisite to being Agile is to keep our customers at the center of our
business
5
6. ● From 4 engineers to 150+ working on 2.0
● Nearly a million devices managed by
○ ~20 Microservices hosting ~200 REST endpoints in AWS
○ secure, multi-layered topology, multi-zone, load-balanced topology that is managed
and monitored by
■ a fully automated CI/CD pipeline and deep monitoring of our SaaS ecosystem
○ In January 2019, we will start the production deployment of Dockerized Microservices
in a Kubernetes cluster
● Bringing in multiplicative efficiency gains to our Services organization
by rapidly migrating and automating old Alerts to an AI and stream-
analytics driven Correlation-Alerting-Automation subsystem
● Innovation in Security vertical for greater market penetration
Since Oct-2016
6
8. 8
Loosely defined roles
But clear
ownership &
accountability
A clear framework
to operate within
No forced process
Going beyond 5 W’s
(who, why, what,
when, where)
Healthy friction