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Twitter Presentation 
Adrienne Faraci @afaraci 
Social Media Manager, Communications 
Carnegie Corporation of New York
Why Should We Care About Twitter 
Carnegie Corporation of New York
Some News Happens on Twitter First 
Carnegie Corporation of New York
Carnegie Corporation of New York 
Who Is on Twitter?
Carnegie Corporation of New York 
Who Is on Twitter?
How Does Carnegie Use Twitter? 
• Listen 
• Disseminate the work of the foundation 
• Elevate the work of the grantees 
• Convene grantees in a virtual space 
Carnegie Corporation of New York
What Is Twitter and How Do I Use This? 
Carnegie Corporation of New York
Your Twitter Home Page: What You Will See 
Carnegie Corporation of New York
Your Twitter Home Page: What Others Will See When They View You 
Carnegie Corporation of New York
Setting Up Your Profile: Your Profile and Header Photo 
Carnegie Corporation of New York
Carnegie Corporation of New York 
Your Profile Bio
Carnegie Corporation of New York 
Your Profile Bio
What Makes a Good Social Media Citizen? 
Carnegie Corporation of New York
The Anatomy of a Tweet 
Carnegie Corporation of New York
Carnegie Corporation of New York 
Twitter Terms 
• Reply
Carnegie Corporation of New York 
Twitter Terms 
• Retweet
Carnegie Corporation of New York 
Twitter Terms 
• Modified Tweet
Carnegie Corporation of New York 
Twitter Terms 
• Favorite
Carnegie Corporation of New York 
Twitter Terms 
• Direct Message
Carnegie Corporation of New York 
Twitter Terms 
• Follow Friday
Carnegie Corporation of New York 
Twitter Terms 
• HT: Heard Through or Hat Tip
Carnegie Corporation of New York 
How to Build Followers 
• Be informative 
• Timely 
• Provide good content 
• Be positive
How to Make Twitter Effective for You 
Carnegie Corporation of New York
How to Make Twitter Effective for You 
Carnegie Corporation of New York
How to Make Twitter Effective for You 
Carnegie Corporation of New York
How to Make Twitter Effective for You 
Carnegie Corporation of New York
Carnegie Corporation of New York 
When Tweet Happens 
• CSIS and Amnesty International
Carnegie Corporation of New York 
When Tweet Happens 
• New York Police Department
Carnegie Corporation of New York 
FOLLOW CARNEGIE!!! 
• @CarnegieCorp

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Twitter 101

Editor's Notes

  1. bit.ly/1sVlMnW
  2. Carnegie uses Twitter to listen and monitor to what our grantees are doing, to watch for trends in the key areas that we work in and use it as another tool in disseminating the work of the corporation and its grantees By being on twitter it places us in a postion as as source for relevant information on our work and the goings on at Carnegie Corporation and its officers. It acts as a virtual convening space for our grantees such as our work for US Russia, Great Teaching and our numerous educate the vote initatives It is not necessary that you tweet for carnegie professionally, but this session is meant to show you how this platform can help with your personal brand and to become aquainted with its various functions.
  3. -Many of you have already signed up on twitter and have a profile. If you don’t like your handle, name, you can change it.
  4. News feed, this is what you will see when you click into your account, it will show all the tweets from your followers Bio, and we will go over that in more depth Following and followers portion who you are following and who follows you This is the box where you compose your tweet. You can also upload up to 4 images and tag them now, but you cannot shorten your link in this box There is also the trending box that shows you what is trending in new york. You can also change the location of what is trending Suggested who to follow box as well #Discover, are suggestions of people and tweets that twitter thinks you would be interested in Search function Notifications Messages
  5. The will see a button where you can tweet to them, that will be an @reply and a button where you can message them. Message will only work if you are both following each other and it is private. They will also see your tweets, your favorites and your lists. Good lists bring people to you as well. You can make lists private They will also see who your mutual followers are.
  6. This image will be your face on twitter, make sure it is clear and professional, even if you are doing it for personal reasons. Social media is about authenticity and seeing a person’s face is friendly The header photo is a nice piece of realestate that should be another element to tell the viewer what you maybe tweeting about, something to ground your profile.
  7. Change to put my bio in ******* Your bio is your calling card on twitter, it gives your follower a sense of what you will be tweeting about, who you are. Remember to put in a link to your organization, if you want, linked in, whatever is important to you. You can include hashtags as well to make you searchable. Some times people put tweets are my own PRIVACY, if you just want to listen and don’t want others to see what you are tweeting, you can make your profile private in your privacy settins.
  8. It can be private Or you could just not tweet like
  9. Funnyhelpful  useful  informative  relevant practical actionable  timely  generous  credible  brief  entertaining  fun  occasionally funny  
  10. Use original tweet image********** -Catchy, informative and short headline. There are 140 characters, but try to make it slightly less 20 characters short for retweetability. The shorter it is the easier it is for people to retweet it -Use hashtags when you can, but not too many! 1 or 2 max. Hashtags are ways that twitter organizes conversations, they are also hyperlnked so when you click on a hashtag you will see all the conversations using that hashtag -Use link shortners,hoot suite, tweet deck do it automatically, bitly does it as well
  11. Reply this can only be seen by the two person who you are replying to. If you want it to go public put a (.) any character in front of it.
  12. This is the easiest thing you can do to share a link, simply hit retweet Has a big RT in front
  13. This is when you change the Tweet significantly by adding your own voice to it
  14. Favoriting can be used for many things, one to show a thumbs up, or to save for later use. With favorites people can see on your profile so make sure that you are ok with having yoru favorites be pubilc
  15. Follow fridays are endorsements, use them sparingly and a good follow Friday tells your followers why they should follow this twitter accoun
  16. Carnegie uses Twitter to listen and monitor to what our grantees are doing, to watch for trends in the key areas that we work in and use it as another tool in disseminating the work of the corporation and its grantees By being on twitter it places us in a postion as as source for relevant information on our work and the goings on at Carnegie Corporation and its officers. It acts as a virtual convening space for our grantees such as our work for US Russia, Great Teaching and our numerous educate the vote initatives It is not necessary that you tweet for carnegie professionally, but this session is meant to show you how this platform can help with your personal brand and to become aquainted with its various functions.
  17. Need visuals for hootsuite and Tweetdeck, note that all of these have apps for tablet and phone Track your progress, KLOUT
  18. Need visuals for hootsuite and Tweetdeck, note that all of these have apps for tablet and phone Track your progress, KLOUT
  19. Need visuals for hootsuite and Tweetdeck, note that all of these have apps for tablet and phone Track your progress, KLOUT
  20. Delete the tweet or just say oops sorry. Its better to be transparent then to delte, sometimes it looks more suspect than it really is.