Consumers expect a relevant, engaging experience. Delivering data-driven personalization from unknown visitor to known customer is the key. But how do you deliver data-driven, personalized experiences?
Adobe Director of Product Marketing Kevin Lindsay, explain how in this presentation from Adobe's New York Symposium, June 12, 2014.
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The Personalization Spectrum
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9. MASTERING THE ART OF ANONYMOUS PERSONALIZATION
Kevin Lindsay, Director of Product Marketing
Adobe Target
@kevlindsay
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13. IP address
Country of origin
Time zone
Device type
Operating system
Browser type
Screen resolution
Customer/prospect
New/return visitor
Previous visit patterns
Previous product
interests – top level
Previous product
interests – low level
Searches
Previous online
purchases
Previous campaign
exposure
Previous campaign
responses
CRM
Call center
Store sales
history
3rd-party data
Time of day
Day of week
Recency
Frequency
Referring domain
Campaign ID
Affiliate
PPC
Natural search
Direct/bookmark
Social graph/ login
22. PUT THE DATA TO WORK
Offer:Discounted smartphones
for value driven shoppers
Example:Shoppers who visit our
site from promo code affiliates and
are shown discounted devices will
convert higher
Visitors from discount
affiliate sites
Discounted
smartphones
Optimized landing
pages
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