Knowledge Management Assignment

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2. KNOWLEDGE MANAGEMENT
ADITYA KOHLI
B-4
15020441021
SYMBIOSIS INSTITUTE OF MANAGEMENT STUDIES
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HACCP IMPLEMENTATION AT HILTON BANGALORE EMBASSY GOLF LINKS
SUBMITTED TO: MR. SUPRATIK GHATAK

3. HILTON HOTELS & RESORTS
 Founded in 1919 by Conrad Hilton
 Has over 540 hotels in over 78 countries
 Flagship brand of the parent company ‘Hilton Worldwide’
 Hilton Bangalore
 Operational since 2013
 180+ spacious rooms (largest in the category)
 3 Fine dining restaurants along with a bar
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4. HACCP
 Hazard analysis and critical control points or HACCP is a systematic preventive
approach to food safety from biological, chemical, and physical hazards in production
processes that can cause the finished product to be unsafe.
 It is a set of guidelines issued by Food and Agriculture Organizations (FAO) CODEX
Alimentarius Commission.
 Principles of HACCP:
 Conduct a hazard analysis.
 Determine the critical control points (CCPs).
 Establish critical limits.
 Establish monitoring procedures.
 Establish corrective actions.
 Establish verification procedures.
 Establish record-keeping and documentation procedures.
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5. HACCP AT HILTON BANGALORE
 Monthly audit by the HACCP manager
 Verification and standardization of daily processes in the kitchen and the dining areas
 Potential threats and hazard points are identified
 Hygiene and sanitation of employees working in the kitchen is monitored
 Certain standards are set. E.g. Minimum chlorine level, minimum safety standards,
temperature levels to be maintained in the kitchens, etc.
 Audit results are discussed with the hotel’s Operations Manager and Executive Chef
 Problems are identified and a list of corrective actions is prepared
 Important changes are implemented, verified and documented
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6. USE OF HACCP IN HILTON BANGALORE
 Controls major food risks
 Ensures safety of employees in a closed environment
 Ensures safety and hygiene of food products supplied to the customers
 Ensures reduction and elimination of potential threats if any
 Reduction of hazards to an acceptable level
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7. PERSON CONTACTED
 NAME: ROSHAN UCHIL
 DESIGNATION: OPERATIONS MANAGER
 COMPANY: HILTON BANGALORE EMBASSY GOLF LINKS
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8. THANK YOU!
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