1. Adam Carducci
PM 3325
PROJECT MANAGEMENT QUALITY

2. 1. PROCESS SELECTION, BACKGROUND, AND CUSTOMER ANALYSIS
2. THE PROCESS
3. APPLY QUALITY TOOLS
4. DESIGN THE QUALITY PLAN

3. PROCESS SELECTION BACKGROUND, AND
CUSTOMER ANALYSIS

4. Firms Comparison USE Application Offers
CUSTOMER ANALYSIS

5. QUALITY

6. IMPROVEMENTS

7. IMPROVEMENTS

8. PART 2 THE PROCESS

11. PROCESS QUALITY PLAN
• Quality Assurance (QA) refers to the certainty
that products and services meet the requirements
for quality.
A. Quality Control Plan (QCP) is a comprehensive, well-
defined, written set of procedures and activities aimed at delivering
products that meet or exceed a customer's expectations,
B. The Project Management Plan
C. The Plan Development Process (PDP)
D. Project Quality Certification

12. DESIGN THE QUALITY PLAN

13. QUALITY METRICS