1. Purva Gurudatta Prabhu
B/22, Alice Court Coop Hsg Socy, Mogul Lane, Mahim (West) Mumbai-400 016.
Email Id : prabhu.purva41@gmail.com
Phone:7738015911/ 9322955911
Career Objective:Seekingahigher position inTravel & Tourism Industry where existing
knowledge will be utilizedand furtherdeveloped.
MBA in Travel & Tourism from Kuoni Academy in Sept’2013.
AmadeusTicketing Course at Bird Academy inAug’13.
AmadeusBasic Course at Bird Academy inJun’13.
IATA Consultant examin May’11.
IATA Foundation examin Nov’10.
T.Y.B.A in Mar’09 with SecondClass.
Professional Experience
Blue Star Air Travel Services (I) Pvt Ltd as B2B Back-office SalesExecutive Coordinatorfrom
February 2014 till November2016.
Preparation of deal sheetson fortnightlybasis & sendingthe same to the respective
agents.
Handling portal activities.
ProvidingSalesAnalysis Report on dailybasis.
Creationof Mirror ID's/Installation/Remote ID'sof3 CRS (Central ReservationSystem)
Amadeus,Galileo& Abacus/Sabre.
Solvingticketingissuesof the agents.
ResolvingCRS relatedissuesin liasionwithairlines& agents.
Based on the bookingdata providedby Amadeuson quarterly basis, analysing&
forwarding the final report to a/c's dept for payment processing. Paymentonce processed
informingthe paymentdetailsto agents.
Follow-upwiththe airlines,agents& CRS personnel forclearing up theirissues.
Telecallingnewagentsfor business& follow-upwiththe old agentsfor increasingthe
business& resolve any operational issuesfaced by them.
CompilingSalesData (City-wise,Client-wise & Airline-wise) forthe weeklySalesMeeting.
Openingof newaccounts ofcustomer/agents & ensuringtheirKYC requirementsare
compiledfor company records. Maintainingrecords of customers/agentsin systemas
well as physical.
Generatingany otherReport, as & when requiredby the management.
2. Anubhav Holidays from Apr’11 to Jun’11.
Handling Sales for Domestic Karnataka Tours.
Maintaining of Customer's Records.
OTHER SKILLS AND INTERESTS
Hobbies : Listening Music, Dance, Travelling
Diploma in Computer Applications & Graphics, Windows, MsOffice, Word, Excel,
PowerPoint & Internet.
PERSONAL DETAILS
Date of Birth : 14th October 1988
Languages Known : English, Hindi, Marathi
Marital Status : Single
Nationality : Indian