SlideShare a Scribd company logo
1 of 36
Introduced “soap operas” by
sponsoring radio and tv programs
that targeted women. First company
to advertise directly to consumers in
1880.
The company ramped up Global
expansion in 1980.
*Whisper ,Pantene and Pringles were
the “global” brands.
Innovation and R&D:
P&G Marketing’s Secret
Sauce
P&G took a
scientific
approach and
connected
R&D with the
company’s
sales and
marketing.
*In June 1999, P&G reorganized to boost growth
after net sales slowed to 2.6% growth from the
previous year.
*P&G cut staff and promised to deliver more
innovation . Seven global business units (GBUs)
based on product categories replaced the
company’s four geographic business units.
*Three new teams supported the GBUs: a
business development team ; a venture team; and
market development organizations
50% of innovation and
new products to come
from P&G’s network of
labs.
50% of new products to
come through the labs.
Building brands is not a marketing
activity.
P&G pursued a multi-brand strategy, and
it managed brands across a category
carefully, with each getting individual
support and satisfying a segment of the
market.
A new, intensified focus on design,
married to P&G’s long-standing focus
on product functionality and price.
design
Functionality
and price
New
product
How was the culture of design
inculcated in PnG?
• A “design tasting,” featuring design case studies for
P&G’s top 200 executives
• A P&G design board, similar to Mattel and Nike,
both notoriously strong in design.
• The Clay Street Project, bringing cross-functional
teams from their jobs elsewhere across the firm’s
global footprint to Cincinnati for 10 weeks to create
new brands based on design.
Consumer-centric
marketing
‘Who is your consumer, and what’s
different about her?’
coupons, displays, special offers, and other
promotional materials
When people
know a brand
is from P&G,
they feel
better about
the brand.
2010 WINTER OLYMPICS
,VANCOUVER
5 million consumers in almost
100 countries.
VOCALPOINT
PnG’s word-of-mouth program.
600,000 females enrolled.
Coupons , samples and
opportunities.
Most powerful form of marketing
is an advocacy message from a
trusted friend.
MEDIA SPENDING
DISCLAIMER
Created by Arohi
Prabhune,VNIT,Nagpur,as a part of a
marketing Management internship under
Prof. Sameer Mathur,IIM Lucknow.

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Procter and Gamble:Marketing Capabilities

  • 1.
  • 2.
  • 3. Introduced “soap operas” by sponsoring radio and tv programs that targeted women. First company to advertise directly to consumers in 1880.
  • 4. The company ramped up Global expansion in 1980. *Whisper ,Pantene and Pringles were the “global” brands.
  • 5. Innovation and R&D: P&G Marketing’s Secret Sauce
  • 6. P&G took a scientific approach and connected R&D with the company’s sales and marketing.
  • 7. *In June 1999, P&G reorganized to boost growth after net sales slowed to 2.6% growth from the previous year. *P&G cut staff and promised to deliver more innovation . Seven global business units (GBUs) based on product categories replaced the company’s four geographic business units. *Three new teams supported the GBUs: a business development team ; a venture team; and market development organizations
  • 8. 50% of innovation and new products to come from P&G’s network of labs. 50% of new products to come through the labs.
  • 9.
  • 10. Building brands is not a marketing activity. P&G pursued a multi-brand strategy, and it managed brands across a category carefully, with each getting individual support and satisfying a segment of the market.
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  • 12. A new, intensified focus on design, married to P&G’s long-standing focus on product functionality and price. design Functionality and price New product
  • 13. How was the culture of design inculcated in PnG?
  • 14. • A “design tasting,” featuring design case studies for P&G’s top 200 executives • A P&G design board, similar to Mattel and Nike, both notoriously strong in design. • The Clay Street Project, bringing cross-functional teams from their jobs elsewhere across the firm’s global footprint to Cincinnati for 10 weeks to create new brands based on design.
  • 16. ‘Who is your consumer, and what’s different about her?’
  • 17. coupons, displays, special offers, and other promotional materials
  • 18. When people know a brand is from P&G, they feel better about the brand.
  • 20. 5 million consumers in almost 100 countries.
  • 22. PnG’s word-of-mouth program. 600,000 females enrolled. Coupons , samples and opportunities. Most powerful form of marketing is an advocacy message from a trusted friend.
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  • 36. DISCLAIMER Created by Arohi Prabhune,VNIT,Nagpur,as a part of a marketing Management internship under Prof. Sameer Mathur,IIM Lucknow.