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MBA 705 Milestone One Guidelines and Rubric
Overview: For the capstone assessment, you will create a
business implementation plan and audiovisual presentation for
the product, service, or idea you have
been developing throughout your MBA coursework.
In Milestone One, you will submit the justification for your idea
or concept. You will connect entrepreneurship or
intrapreneurship with organization change and
survival. This milestone lays the foundation for the rest of the
project by outlining the justification of an idea or concept.
Ultimately, the justification in this
milestone will provide much of the reasoning that decision
makers will use to determine if they will fund your idea or
concept.
Critical Elements:
that the idea or concept addresses.
Analyze the key features that set the product or
service apart from the competition.
vision, and priorities of the company implementing the product
or service.
he product or service is
innovative.
Guidelines for Submission: Your draft must contain all of the
elements listed above. It should be 5 to 8 pages in length
(excluding the title page and references)
using 12-point Times New Roman font, with one-inch margins.
You may include summary pictures, charts, graphs, or other
explanatory diagrams as needed to
successfully explain the concept and implementation, but should
use appendices for detailed supporting documentation. Your
paper should follow APA
guidelines. You must include at least 5 scholarly sources. Cite
your sources within the text of your paper and on the reference
page.
Instructor Feedback: This activity uses an integrated rubric in
Blackboard. Students can view instructor feedback in the Grade
Center. For more information,
review these instructions.
Critical Elements Proficient (100%) Not Proficient (0%) Value
Main Elements Includes most of the main elements Does not
include any of the main elements 15
Critical Thinking Provides logical conclusions and defends with
examples
Does not provide logical conclusions 15
Rationale Provides rationale and thoroughly defends it Does
not provide rationale 10
Problem or Opportunity Identifies the problem or opportunity
and
includes a detailed description of how the idea
or concept addresses the problem or
opportunity
Does not discuss the problem or opportunity 10
Market Analyzes the market for the product or service
and quantifies market size
Does not analyze market for product or
service
10
http://snhu-
media.snhu.edu/files/production_documentation/formatting/rubr
ic_feedback_instructions_student.pdf
Competition Analyzes key features, outlines how these
meet unmet customer needs, and explains
how the key features set the product or
service apart from the competition
Does not provide key features 10
Company Explains how the concept fits with the mission,
vision, and priorities of the company
implementing the product or service, and
connects this information with long term
organizational strategy
Does not explain how concept fits with the
mission, vision, and priorities of the company
implementing the product or service
10
Innovation Discusses how or why the product is
innovative and situates the product or service
within the implementing company’s larger
product or service portfolio
Does not discuss how the concept or idea is
innovative
10
Articulation of Response Submission does not have critical
errors
related to citations, grammar, spelling, syntax,
or organization that prevent understanding of
ideas
Submission has critical errors related to
citations, grammar, spelling, syntax, or
organization that prevent understanding of
ideas
10
Total 100%
MBA 705 Final Project Guidelines and Rubric
Overview
For the capstone assessment, you will create a business
implementation plan and audiovisual presentation for the
product, service, or idea you have been
developing throughout your MBA coursework. You will be
assessed through two artifacts. The first will be a business
implementation plan, detailing the concept
and proposed implementation for potential investors or senior
managers. The second artifact will be an audiovisual
presentation designed to pitch the concept
(including implementation) to the same audience.
To effectively respond to the demands of a rapidly evolving
business environment, today’s business managers need to
possess a solid grounding in the theory,
best practices, and approaches that drive internal decision-
making as well as the various external factors that can impact
business choices. Perhaps no function
encompasses as many of these critical skills as ushering a new
business idea, product, or service from initial conception to
implementation. Throughout your
MBA coursework, you have been working to develop a business
concept (product, service, or idea), considering the different
elements that impact decision
making and creating a business plan for moving the concept
forward successfully. As the final step in your journey toward
your Master of Business Administration
degree, your capstone will bring all that work to the doorstep of
implementation through the creation of a business
implementation plan and an audiovisual
presentation designed to present the idea to potential investors
or senior managers. You will integrate the knowledge and skills
you have developed in previous
coursework and over the duration of the term with the goal of
having a “ready to launch” project that you can present to an
employer or potential financial
backer moving forward.
The capstone project is composed of two components. The first
is a business implementation plan detailing your concept and its
proposed implementation for
potential investors or senior managers. This plan should show
potential supporters that you have done your homework and
assure them that you have covered
all the details necessary to ensure that their money and/or time
will be well invested. The second component, an audiovisual
presentation (such as a webcam
recording or PowerPoint presentation with audio), will allow
you to design and practice your “pitch.” In it, you will briefly
present the key features of your
concept (including implementation) with an eye toward
convincing busy business executives and potential investors to
support your idea. Because many MBA
programs end with the creation of a business plan, your ability
to take the next step in planning for implementation will give
you an important advantage both in
gaining support for your project and in showcasing your ability
to think through all phases of a project.
Evaluation of Capstone
This capstone will be assessed somewhat differently than other
courses you have taken online at SNHU. There are two separate
components that operate
together to comprise the whole capstone experience and are not
assessed separately. You will be evaluated on both as a unit in
determining whether you have
demonstrated proficiency in each outcome. Your work is
expected to meet the highest professional standards.
The project is divided into six milestones, which will be
submitted at various points throughout the course to scaffold
learning and ensure quality final
submissions. These milestones will be submitted in Modules
One, Two, Three, Four, Five, and Six. The final submission for
Capstone Component 1 and
Capstone Component 2 is due in Module Nine.
In this assignment, you will demonstrate your mastery of the
following course outcomes:
ative and
qualitative techniques and information technology skills for
effective problem solving and
decision making
-functional teams in complex
and diverse business environments
tion skills to
effectively articulate thoughts and intentions in diverse business
environments
-cultural, economic, geopolitical, and systems
knowledge to solve complex business problems in a global
environment
ethical conduct and corporate social
responsibility in making sustainable business decisions
global environment that add value to an organization through
the integration, synthesis,
and application of business practices
Prompt
Throughout your MBA coursework, you have been developing a
business concept you think would be a valuable contribution in
the current market context. You
have created an initial business plan with relevant addenda and
considered the financial, regulatory, and other elements that
affect your concept. For your
capstone project, you will take the next step to consider how
you will implement your business plan and present your ideas to
potential financial supporters or
company executives. The capstone consists of two components:
a business implementation plan and an audiovisual presentation
of your business concept
(including implementation).
Capstone Component 1: Business Implementation Plan
In the first component of your capstone, you will create a
business implementation plan detailing your concept and how it
will be carried out for potential
investors and other concerned stakeholders (management, cross-
functional team members, and others). Throughout, you should
build on your previous
coursework, including your business plan and relevant addenda,
making any necessary adjustments and being sure to tie the
different elements together in
presenting a comprehensive business implementation plan.
Keep in mind that although different actors will be looking for
different things and will read your plan with varying levels of
detail, all stakeholders will want to
know that you have thoroughly researched your idea and have
carefully considered all relevant aspects for its successful
implementation before deciding to
support it. Consequently, your plan should be well-grounded in
evidence and data.
Your business implementation plan must include the following
sections:
I. Executive Summary. Provide a brief overview of your concept
and its key features, including cost, time frame, and anticipated
benefits.
II. Justification. Lay out the rationale for the concept, including
the problem or opportunity it addresses, the market for the
product or service, and the key
features that set it apart from the competition. You should also
discuss how the concept fits with the mission, vision, and
priorities of the company
implementing it and how or why it is innovative.
III. Implementation Plan. Propose a clear and comprehensive
plan for implementing and managing the concept from inception
to completion. Although the
details of your plan will necessarily depend upon your concept,
at a minimum your plan should consider:
eeded for the concept,
including where these will come from and how they will be used
to reduce cost or
improve operations. Be sure to discuss why one resource option
is better than another where appropriate.
g what needs to
be done, by when, and by whom. The schedule should identify
the critical path to
success and outline the dependencies between tasks.
that the project stays on target
explanation of how intrapreneurship or entrepreneurship
factors in to the implementation of your plan and how you will
protect intangible
assets, such as intellectual property or brand
IV. Company and Key Personnel. Explain why your
organization is well positioned to carry out the project,
including how the concept fits with your
organization’s core competencies and the type of corporate
culture that will offer the best possibility for successful
implementation. In addition, define
the key roles, responsibilities, and qualifications of the cross-
functional team that will be responsible for implementing the
project. Although you may
not always be able to provide the names of the specific
individuals who will occupy those roles, you should explain the
specific skills and experience
required for each and the contributions each member will make,
including what your own role will be in the process and
contingency plans should the
team composition you propose need to be modified.
V. Financial Analysis and Funding. Analyze the projected costs,
revenue streams, and net present value for the concept from
launch until two years after
the breakeven point. Be sure to include a budget, an assessment
of assets and liabilities, your anticipated sources of funding,
and the associated costs of
attaining that capital as part of your analysis. Support your
analysis with relevant primary and secondary data in an
appendix, specifying any relevant
assumptions and limitations. You should include, among other
support, sales forecasts, cash flow statements, income
projections, and any other
relevant calculations or financial reports.
VI. Assumptions and Contingency Planning. Clearly explain the
assumptions you have made in creating your business
implementation plan, any factors that
may affect those assumptions or the success of the project, and
how you have planned for those contingencies. At a minimum,
you should discuss any
cross-cultural, economic, and geopolitical factors that may
impact the business environment and concept; how you will
ensure that the project operates
in a legally and ethically compliant environment, including
relevant laws, regulations, or patents or permits that may need
to be obtained; plans for
incorporating stakeholder and customer diversity into planning
and implementation of the concept; and the role corporate social
responsibility will play
in the implementation of your concept.
Capstone Component 2: Audiovisual Presentation
For the second and final component of your capstone, you will
create an audiovisual presentation (such as a webcam
presentation or PowerPoint with audio)
designed to pitch your concept to potential financial backers or
senior executives. Your presentation should highlight the key
elements of your business concept
and implementation plan that are most likely to convince your
audience to support the idea moving forward. Remember that
while your audience wants to know
you have thoroughly researched and planned out your idea,
including implementation, they do not want a verbatim or
lengthy repetition of the information in
the business implementation plan when you pitch the idea.
Instead, you should strategically select the information you will
present and in how much detail
based on your intended audience. You should bear in mind the
key information they will want to know and the types of
concerns they are likely to have, and
anticipate the types of questions they are likely to ask.
Also bear in mind that financial or managerial support for a
project often has as much to do with the individuals leading the
project as with the concept. Backers
need to be convinced of project leaders’ and key staff’s ability
to be the face and drivers of the idea, as well as of their honesty
and integrity. Since you are
presumably one of the key team members, how you present is
just as important as what you present in building audience trust.
Be sure to communicate clearly
and professionally throughout.
Milestones
Milestone One: Justification
In Module One, you will submit the justification for your idea
or concept. Lay out the rationale for the concept, including the
problem or opportunity it
addresses, the market for the product or service, and the key
features that set it apart from the competition. You should also
discuss how the concept fits with
the mission, vision, and priorities of the company implementing
it and how or why it is innovative. This milestone is graded
with the Milestone One Rubric.
Milestone Two: Implementation Plan
In Module Two, you will submit an implementation plan, which
is a clear and comprehensive plan for implementing and
managing the concept from inception to
completion. Although the details of your plan will necessarily
depend upon your concept, at a minimum your plan should
consider:
• Physical and technological resources needed for the concept,
including where these will come from and how they will be used
to reduce cost or improve
operations. Be sure to discuss why one resource option is better
than another where appropriate.
• A detailed implementation schedule covering what needs to be
done, by when, and by whom. The schedule should identify the
critical path to success
and outline the dependencies between tasks.
• Project review processes and indicators of success to ensure
that the project stays on target.
• An explanation of how intrapreneurship or entrepreneurship
factor in to the implementation of your plan and how you will
protect intangible assets,
such as intellectual property or brand.
This milestone is graded with the Milestone Two Rubric.
Milestone Three: Company and Key Personnel
In Module Three, you will submit the company and key
personnel, which includes your explanation of why your
organization is well positioned to carry out the
project, including how the concept fits with your organization’s
core competencies and the type of corporate culture that will
offer the best possibility for
successful implementation. In addition, define the key roles,
responsibilities, and qualifications of the cross-functional team
that will be responsible for
implementing the project. Although you may not always be able
to provide the names of the specific individuals who will
occupy those roles, you should explain
the specific skills and experience required for each and the
contributions each member will make, including what your own
role will be in the process and
contingency plans should the team composition you propose
need to be modified. This milestone is graded with the
Milestone Three Rubric.
Milestone Four: Financial Analysis and Funding
In Module Four, you will submit a financial analysis and
funding plan, which includes your analysis of the projected
costs, revenue streams, and net present
value for the concept from launch until two years after the
breakeven point. Be sure to include a budget, an assessment of
assets and liabilities, your anticipated
sources of funding, and the associated costs of attaining that
capital as part of your analysis. Support your analysis with
relevant primary and secondary data in
an appendix, specifying any relevant assumptions and
limitations. You should include, among other support, sales
forecasts, cash flow statements, income
projections, and any other relevant calculations or financial
reports. This milestone is graded with the Milestone Four
Rubric.
Milestone Five: Assumptions and Contingency Planning
In Module Five, you will submit assumptions and contingency
planning, which includes your explanation of assumptions you
have made in creating your
business implementation plan, any factors that may affect those
assumptions or the success of the project, and how you have
planned for those contingencies.
At a minimum, you should discuss any cross-cultural, economic,
and geopolitical factors that may impact the business
environment and concept; how you will
ensure that the project operates in a legally and ethically
compliant environment, including relevant laws, regulations, or
patents or permits that may need to be
obtained; plans for incorporating stakeholder and customer
diversity into planning and implementation of the concept; and
the role corporate social
responsibility will play in the implementation of your concept.
This milestone is graded with the Milestone Five Rubric.
Milestone Six: Audiovisual Presentation
In Module Six, you will submit an audiovisual presentation
(such as a webcam presentation or PowerPoint with audio)
designed to pitch your concept to
potential financial backers or senior executives. Your
presentation should highlight the key elements of your business
concept and implementation plan that are
most likely to convince your audience to support the idea
moving forward. Remember that while your audience wants to
know you have thoroughly researched
and planned out your idea, including implementation, they do
not want a verbatim or lengthy repetition of the information in
the business implementation plan
when you pitch the idea. Instead, you should strategically select
the information you will present and in how much detail based
on your intended audience. You
should bear in mind the key information they will want to know
and the types of concerns they are likely to have, and anticipate
the types of questions they are
likely to ask.
Note: If you plan to use a presentation software other than
PowerPoint, please check in with your instructor to make sure
your instructor can access the software
you plan to use.
This milestone is graded with the Milestone Six Rubric.
Final Submission: Business Implementation Plan and
Audiovisual Presentation
In Module Nine, you will submit the complete project including
Capstone Component 1: Business Implementation Plan and
Capstone Component 2:
Audiovisual Presentation. These should be complete, polished
artifacts containing all of the critical elements of the final
product. They should reflect the
incorporation of feedback gained throughout the course. The
final submission will be graded using the Final Project Rubric.
Deliverables
Milestone Deliverable Module Due Grading
One Justification One Graded separately; Milestone One Rubric
Two Implementation Plan Two Graded separately; Milestone
Two Rubric
Three Company and Key Personnel Three Graded separately;
Milestone Three Rubric
Four Financial Analysis and Funding Four Graded separately;
Milestone Four Rubric
Five Assumptions and Contingency Planning Five Graded
separately; Milestone Five Rubric
Six Audiovisual Presentation Six Graded separately; Milestone
Six Rubric
Final Submission: Business Implementation
Plan and Audiovisual Presentation
Nine Graded separately; Final Project Rubric
Final Project Rubric
Guidelines for Submission: Your business implementation plan
should be approximately 25 pages long (not including
appendices, references, etc.), using 12-
point Times New Roman font, with one-inch margins. You
should use appropriate section headers to divide the text and
cite references using the most recent
APA conventions. You may include summary pictures, charts,
graphs, or other explanatory diagrams as needed to successfully
explain the concept and
implementation, but should use appendices for detailed
supporting documentation.
Your audiovisual presentation should be approximately 30
minutes (or roughly the equivalent of 25 slides) with sufficient
audio to give the audience a clear, but
concise, understanding of concept and its eventual
implementation. Your instructor must approve the software you
plan to use for the presentation early in the
course to ensure that your instructor will be able to access the
content.
This rubric will be applied to both components as a whole, and
no component will be assessed on its own. The “Possible
Indicators of Success” are examples for
you and the instructor of the types of concepts to look for to
demonstrate proficiency. They are neither exhaustive nor
proscriptive and should be used as guides
for illustrating how your capstone embodies the outcome. All
outcomes are weighted equally.
Instructor Feedback: This activity uses an integrated rubric in
Blackboard. Students can view instructor feedback in the Grade
Center. For more information,
review these instructions.
http://snhu-
media.snhu.edu/files/production_documentation/formatting/caps
tone_rubric_feedback_instructions_student.pdf
MBA-705-01: Analyze primary and secondary data using
quantitative and
qualitative techniques and information technology skills for
effective
problem solving and decision making
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to develop problem
statements, based on data-driven analysis, that justify why the
proposed project is desirable, timely, and relevant?
Does the student demonstrate the ability to identify market
problems and opportunities using appropriate information
technology
and data analysis techniques and tools?
Does the student demonstrate the ability to assess, using
relevant primary and secondary data, how his or her concept fits
into the
overall market ecosystem, including trends, consumer needs and
preferences, and major competitors?
Does the student demonstrate the ability to quantitatively and
qualitatively analyze existing or potential competitors’
strategies in
informing decisions about his or her own product or service?
Does the student demonstrate the ability to clearly present a
financial analysis for the concept that shows the investment
required
as well as when the concept will break even?
MBA-705-02: Lead and operate within cross-functional teams in
complex
and diverse business environments
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to clearly designate the
relevant operational functions and roles necessary in
establishing
an implementation team to execute the concept on time and on
budget?
Does the student demonstrate the ability to identify a leader for
the concept implementation team with the relevant skills,
experience, and professional profile that is likely to inspire trust
among financial backers or other important stakeholders?
Does the student demonstrate the ability to analyze how the
skills of each team member will contribute to successful
implementation of the concept in dynamic and challenging
business environments?
Does the student demonstrate the ability to appropriately plan
for contingencies across the organization should assumptions
regarding contributing team members and business conditions
prove incorrect?
Does the student demonstrate the ability to plan strategies for
strengthening organizational culture to successfully implement
the
concept?
MBA-705-03: Demonstrate oral and written communication
skills to
effectively articulate thoughts and intentions in diverse business
environments
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to integrate concept
elements in a written report that effectively communicates
relevant
plan details, supported by evidence, to executive leadership,
potential investors, or other financial backers?
Does the student demonstrate the ability to effectively articulate
his or her thoughts and intentions to the target audience through
audiovisual media, highlighting the most important elements of
the proposal for that audience succinctly and accurately?
Does the student demonstrate the ability to deliver a clear,
compelling, and professional oral presentation that is likely to
convince
financial backers to support the concept?
Does the student demonstrate the ability to distinguish between
the communications purposes of the written plan and
audiovisual
presentation and appropriately tailor the language and level of
detail of each?
MBA-705-04: Integrate cross-cultural, economic, geopolitical,
and systems
knowledge to solve complex business problems in a global
environment
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to incorporate
stakeholder and customer diversity in planning implementation
of the
concept?
Does the student demonstrate the ability connect the concept to
the larger global marketplace and analyze how that connection
will
impact planning, marketing, production, and implementation?
Does the student demonstrate the ability to anticipate how
government regulation and political realities will interact with
the
concept?
Does the student demonstrate the ability to effectively plan
project review processes and success indicators by applying
business
systems knowledge?
Does the student demonstrate the ability to develop a plan that
properly protects intellectual property and other non-tangible
assets in the global business environment?
Does the student demonstrate the ability to analyze differences
in regulatory requirements from country to country for how that
impacts global competitiveness and concept implementation?
MBA-705-05: Incorporate legal and ethical conduct and
corporate social
responsibility in making sustainable business decisions
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to articulate the ways
in which ethical precepts will be embedded throughout the
implementation of the product, service, or idea?
Does the student demonstrate the ability to connect the concept
with socially responsible approaches to the environment and to
other stakeholders, incorporating diverse perspectives?
Does the student demonstrate the ability to develop strategies
that have the potential to strengthen corporate culture such that
the
culture supports high performance and ethical behavior over
both the short term and long term?
Does the student demonstrate the ability to analyze the legal
and regulatory environment to ensure compliance with relevant
legal
statutes and oversight?
MBA-705-06: Create intrapreneurial and entrepreneurial
opportunities in a
global environment that add value to an organization through
the
integration, synthesis, and application of business practices
Proficient
100%
Not Proficient
0%
Possible Indicators of Success
Does the student demonstrate the ability to synthesize
established business practices with innovative approaches in
acting on
intrapreneurial or entrepreneurial opportunities?
Does the student demonstrate the ability to integrate various
project elements in presenting intrapreneurial or entrepreneurial
opportunities to potential supporters?
Does the student demonstrate the ability to create new business
opportunities by effectively articulating the ways in which the
concept will make money for the organization and its backers?
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  • 1. MBA 705 Milestone One Guidelines and Rubric Overview: For the capstone assessment, you will create a business implementation plan and audiovisual presentation for the product, service, or idea you have been developing throughout your MBA coursework. In Milestone One, you will submit the justification for your idea or concept. You will connect entrepreneurship or intrapreneurship with organization change and survival. This milestone lays the foundation for the rest of the project by outlining the justification of an idea or concept. Ultimately, the justification in this milestone will provide much of the reasoning that decision makers will use to determine if they will fund your idea or concept. Critical Elements: that the idea or concept addresses. Analyze the key features that set the product or service apart from the competition.
  • 2. vision, and priorities of the company implementing the product or service. he product or service is innovative. Guidelines for Submission: Your draft must contain all of the elements listed above. It should be 5 to 8 pages in length (excluding the title page and references) using 12-point Times New Roman font, with one-inch margins. You may include summary pictures, charts, graphs, or other explanatory diagrams as needed to successfully explain the concept and implementation, but should use appendices for detailed supporting documentation. Your paper should follow APA guidelines. You must include at least 5 scholarly sources. Cite your sources within the text of your paper and on the reference page. Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions. Critical Elements Proficient (100%) Not Proficient (0%) Value Main Elements Includes most of the main elements Does not include any of the main elements 15 Critical Thinking Provides logical conclusions and defends with examples Does not provide logical conclusions 15 Rationale Provides rationale and thoroughly defends it Does
  • 3. not provide rationale 10 Problem or Opportunity Identifies the problem or opportunity and includes a detailed description of how the idea or concept addresses the problem or opportunity Does not discuss the problem or opportunity 10 Market Analyzes the market for the product or service and quantifies market size Does not analyze market for product or service 10 http://snhu- media.snhu.edu/files/production_documentation/formatting/rubr ic_feedback_instructions_student.pdf Competition Analyzes key features, outlines how these meet unmet customer needs, and explains how the key features set the product or service apart from the competition Does not provide key features 10 Company Explains how the concept fits with the mission, vision, and priorities of the company implementing the product or service, and connects this information with long term organizational strategy
  • 4. Does not explain how concept fits with the mission, vision, and priorities of the company implementing the product or service 10 Innovation Discusses how or why the product is innovative and situates the product or service within the implementing company’s larger product or service portfolio Does not discuss how the concept or idea is innovative 10 Articulation of Response Submission does not have critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 10 Total 100%
  • 5. MBA 705 Final Project Guidelines and Rubric Overview For the capstone assessment, you will create a business implementation plan and audiovisual presentation for the product, service, or idea you have been developing throughout your MBA coursework. You will be assessed through two artifacts. The first will be a business implementation plan, detailing the concept and proposed implementation for potential investors or senior managers. The second artifact will be an audiovisual presentation designed to pitch the concept (including implementation) to the same audience. To effectively respond to the demands of a rapidly evolving business environment, today’s business managers need to possess a solid grounding in the theory, best practices, and approaches that drive internal decision- making as well as the various external factors that can impact business choices. Perhaps no function encompasses as many of these critical skills as ushering a new business idea, product, or service from initial conception to implementation. Throughout your MBA coursework, you have been working to develop a business concept (product, service, or idea), considering the different elements that impact decision making and creating a business plan for moving the concept forward successfully. As the final step in your journey toward your Master of Business Administration degree, your capstone will bring all that work to the doorstep of implementation through the creation of a business implementation plan and an audiovisual presentation designed to present the idea to potential investors
  • 6. or senior managers. You will integrate the knowledge and skills you have developed in previous coursework and over the duration of the term with the goal of having a “ready to launch” project that you can present to an employer or potential financial backer moving forward. The capstone project is composed of two components. The first is a business implementation plan detailing your concept and its proposed implementation for potential investors or senior managers. This plan should show potential supporters that you have done your homework and assure them that you have covered all the details necessary to ensure that their money and/or time will be well invested. The second component, an audiovisual presentation (such as a webcam recording or PowerPoint presentation with audio), will allow you to design and practice your “pitch.” In it, you will briefly present the key features of your concept (including implementation) with an eye toward convincing busy business executives and potential investors to support your idea. Because many MBA programs end with the creation of a business plan, your ability to take the next step in planning for implementation will give you an important advantage both in gaining support for your project and in showcasing your ability to think through all phases of a project. Evaluation of Capstone This capstone will be assessed somewhat differently than other courses you have taken online at SNHU. There are two separate components that operate together to comprise the whole capstone experience and are not assessed separately. You will be evaluated on both as a unit in determining whether you have demonstrated proficiency in each outcome. Your work is
  • 7. expected to meet the highest professional standards. The project is divided into six milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules One, Two, Three, Four, Five, and Six. The final submission for Capstone Component 1 and Capstone Component 2 is due in Module Nine. In this assignment, you will demonstrate your mastery of the following course outcomes: ative and qualitative techniques and information technology skills for effective problem solving and decision making -functional teams in complex and diverse business environments tion skills to effectively articulate thoughts and intentions in diverse business environments -cultural, economic, geopolitical, and systems knowledge to solve complex business problems in a global environment ethical conduct and corporate social responsibility in making sustainable business decisions
  • 8. global environment that add value to an organization through the integration, synthesis, and application of business practices Prompt Throughout your MBA coursework, you have been developing a business concept you think would be a valuable contribution in the current market context. You have created an initial business plan with relevant addenda and considered the financial, regulatory, and other elements that affect your concept. For your capstone project, you will take the next step to consider how you will implement your business plan and present your ideas to potential financial supporters or company executives. The capstone consists of two components: a business implementation plan and an audiovisual presentation of your business concept (including implementation). Capstone Component 1: Business Implementation Plan In the first component of your capstone, you will create a business implementation plan detailing your concept and how it will be carried out for potential investors and other concerned stakeholders (management, cross- functional team members, and others). Throughout, you should build on your previous coursework, including your business plan and relevant addenda, making any necessary adjustments and being sure to tie the different elements together in presenting a comprehensive business implementation plan. Keep in mind that although different actors will be looking for different things and will read your plan with varying levels of
  • 9. detail, all stakeholders will want to know that you have thoroughly researched your idea and have carefully considered all relevant aspects for its successful implementation before deciding to support it. Consequently, your plan should be well-grounded in evidence and data. Your business implementation plan must include the following sections: I. Executive Summary. Provide a brief overview of your concept and its key features, including cost, time frame, and anticipated benefits. II. Justification. Lay out the rationale for the concept, including the problem or opportunity it addresses, the market for the product or service, and the key features that set it apart from the competition. You should also discuss how the concept fits with the mission, vision, and priorities of the company implementing it and how or why it is innovative. III. Implementation Plan. Propose a clear and comprehensive plan for implementing and managing the concept from inception to completion. Although the details of your plan will necessarily depend upon your concept, at a minimum your plan should consider: eeded for the concept,
  • 10. including where these will come from and how they will be used to reduce cost or improve operations. Be sure to discuss why one resource option is better than another where appropriate. g what needs to be done, by when, and by whom. The schedule should identify the critical path to success and outline the dependencies between tasks. that the project stays on target explanation of how intrapreneurship or entrepreneurship factors in to the implementation of your plan and how you will protect intangible assets, such as intellectual property or brand IV. Company and Key Personnel. Explain why your organization is well positioned to carry out the project, including how the concept fits with your organization’s core competencies and the type of corporate culture that will offer the best possibility for successful implementation. In addition, define the key roles, responsibilities, and qualifications of the cross- functional team that will be responsible for implementing the project. Although you may not always be able to provide the names of the specific individuals who will occupy those roles, you should explain the specific skills and experience required for each and the contributions each member will make, including what your own role will be in the process and contingency plans should the team composition you propose need to be modified.
  • 11. V. Financial Analysis and Funding. Analyze the projected costs, revenue streams, and net present value for the concept from launch until two years after the breakeven point. Be sure to include a budget, an assessment of assets and liabilities, your anticipated sources of funding, and the associated costs of attaining that capital as part of your analysis. Support your analysis with relevant primary and secondary data in an appendix, specifying any relevant assumptions and limitations. You should include, among other support, sales forecasts, cash flow statements, income projections, and any other relevant calculations or financial reports. VI. Assumptions and Contingency Planning. Clearly explain the assumptions you have made in creating your business implementation plan, any factors that may affect those assumptions or the success of the project, and how you have planned for those contingencies. At a minimum, you should discuss any cross-cultural, economic, and geopolitical factors that may impact the business environment and concept; how you will ensure that the project operates in a legally and ethically compliant environment, including relevant laws, regulations, or patents or permits that may need to be obtained; plans for incorporating stakeholder and customer diversity into planning and implementation of the concept; and the role corporate social responsibility will play in the implementation of your concept.
  • 12. Capstone Component 2: Audiovisual Presentation For the second and final component of your capstone, you will create an audiovisual presentation (such as a webcam presentation or PowerPoint with audio) designed to pitch your concept to potential financial backers or senior executives. Your presentation should highlight the key elements of your business concept and implementation plan that are most likely to convince your audience to support the idea moving forward. Remember that while your audience wants to know you have thoroughly researched and planned out your idea, including implementation, they do not want a verbatim or lengthy repetition of the information in the business implementation plan when you pitch the idea. Instead, you should strategically select the information you will present and in how much detail based on your intended audience. You should bear in mind the key information they will want to know and the types of concerns they are likely to have, and anticipate the types of questions they are likely to ask. Also bear in mind that financial or managerial support for a project often has as much to do with the individuals leading the project as with the concept. Backers need to be convinced of project leaders’ and key staff’s ability to be the face and drivers of the idea, as well as of their honesty and integrity. Since you are presumably one of the key team members, how you present is just as important as what you present in building audience trust. Be sure to communicate clearly and professionally throughout.
  • 13. Milestones Milestone One: Justification In Module One, you will submit the justification for your idea or concept. Lay out the rationale for the concept, including the problem or opportunity it addresses, the market for the product or service, and the key features that set it apart from the competition. You should also discuss how the concept fits with the mission, vision, and priorities of the company implementing it and how or why it is innovative. This milestone is graded with the Milestone One Rubric. Milestone Two: Implementation Plan In Module Two, you will submit an implementation plan, which is a clear and comprehensive plan for implementing and managing the concept from inception to completion. Although the details of your plan will necessarily depend upon your concept, at a minimum your plan should consider: • Physical and technological resources needed for the concept, including where these will come from and how they will be used to reduce cost or improve operations. Be sure to discuss why one resource option is better than another where appropriate. • A detailed implementation schedule covering what needs to be done, by when, and by whom. The schedule should identify the critical path to success and outline the dependencies between tasks. • Project review processes and indicators of success to ensure that the project stays on target.
  • 14. • An explanation of how intrapreneurship or entrepreneurship factor in to the implementation of your plan and how you will protect intangible assets, such as intellectual property or brand. This milestone is graded with the Milestone Two Rubric. Milestone Three: Company and Key Personnel In Module Three, you will submit the company and key personnel, which includes your explanation of why your organization is well positioned to carry out the project, including how the concept fits with your organization’s core competencies and the type of corporate culture that will offer the best possibility for successful implementation. In addition, define the key roles, responsibilities, and qualifications of the cross-functional team that will be responsible for implementing the project. Although you may not always be able to provide the names of the specific individuals who will occupy those roles, you should explain the specific skills and experience required for each and the contributions each member will make, including what your own role will be in the process and contingency plans should the team composition you propose need to be modified. This milestone is graded with the Milestone Three Rubric. Milestone Four: Financial Analysis and Funding In Module Four, you will submit a financial analysis and funding plan, which includes your analysis of the projected costs, revenue streams, and net present
  • 15. value for the concept from launch until two years after the breakeven point. Be sure to include a budget, an assessment of assets and liabilities, your anticipated sources of funding, and the associated costs of attaining that capital as part of your analysis. Support your analysis with relevant primary and secondary data in an appendix, specifying any relevant assumptions and limitations. You should include, among other support, sales forecasts, cash flow statements, income projections, and any other relevant calculations or financial reports. This milestone is graded with the Milestone Four Rubric. Milestone Five: Assumptions and Contingency Planning In Module Five, you will submit assumptions and contingency planning, which includes your explanation of assumptions you have made in creating your business implementation plan, any factors that may affect those assumptions or the success of the project, and how you have planned for those contingencies. At a minimum, you should discuss any cross-cultural, economic, and geopolitical factors that may impact the business environment and concept; how you will ensure that the project operates in a legally and ethically compliant environment, including relevant laws, regulations, or patents or permits that may need to be obtained; plans for incorporating stakeholder and customer diversity into planning and implementation of the concept; and the role corporate social responsibility will play in the implementation of your concept. This milestone is graded with the Milestone Five Rubric. Milestone Six: Audiovisual Presentation In Module Six, you will submit an audiovisual presentation (such as a webcam presentation or PowerPoint with audio) designed to pitch your concept to
  • 16. potential financial backers or senior executives. Your presentation should highlight the key elements of your business concept and implementation plan that are most likely to convince your audience to support the idea moving forward. Remember that while your audience wants to know you have thoroughly researched and planned out your idea, including implementation, they do not want a verbatim or lengthy repetition of the information in the business implementation plan when you pitch the idea. Instead, you should strategically select the information you will present and in how much detail based on your intended audience. You should bear in mind the key information they will want to know and the types of concerns they are likely to have, and anticipate the types of questions they are likely to ask. Note: If you plan to use a presentation software other than PowerPoint, please check in with your instructor to make sure your instructor can access the software you plan to use. This milestone is graded with the Milestone Six Rubric. Final Submission: Business Implementation Plan and Audiovisual Presentation In Module Nine, you will submit the complete project including Capstone Component 1: Business Implementation Plan and Capstone Component 2: Audiovisual Presentation. These should be complete, polished artifacts containing all of the critical elements of the final product. They should reflect the incorporation of feedback gained throughout the course. The final submission will be graded using the Final Project Rubric.
  • 17. Deliverables Milestone Deliverable Module Due Grading One Justification One Graded separately; Milestone One Rubric Two Implementation Plan Two Graded separately; Milestone Two Rubric Three Company and Key Personnel Three Graded separately; Milestone Three Rubric Four Financial Analysis and Funding Four Graded separately; Milestone Four Rubric Five Assumptions and Contingency Planning Five Graded separately; Milestone Five Rubric Six Audiovisual Presentation Six Graded separately; Milestone Six Rubric Final Submission: Business Implementation Plan and Audiovisual Presentation Nine Graded separately; Final Project Rubric Final Project Rubric Guidelines for Submission: Your business implementation plan should be approximately 25 pages long (not including appendices, references, etc.), using 12-
  • 18. point Times New Roman font, with one-inch margins. You should use appropriate section headers to divide the text and cite references using the most recent APA conventions. You may include summary pictures, charts, graphs, or other explanatory diagrams as needed to successfully explain the concept and implementation, but should use appendices for detailed supporting documentation. Your audiovisual presentation should be approximately 30 minutes (or roughly the equivalent of 25 slides) with sufficient audio to give the audience a clear, but concise, understanding of concept and its eventual implementation. Your instructor must approve the software you plan to use for the presentation early in the course to ensure that your instructor will be able to access the content. This rubric will be applied to both components as a whole, and no component will be assessed on its own. The “Possible Indicators of Success” are examples for you and the instructor of the types of concepts to look for to demonstrate proficiency. They are neither exhaustive nor proscriptive and should be used as guides for illustrating how your capstone embodies the outcome. All outcomes are weighted equally. Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions. http://snhu- media.snhu.edu/files/production_documentation/formatting/caps
  • 19. tone_rubric_feedback_instructions_student.pdf MBA-705-01: Analyze primary and secondary data using quantitative and qualitative techniques and information technology skills for effective problem solving and decision making Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to develop problem statements, based on data-driven analysis, that justify why the proposed project is desirable, timely, and relevant? Does the student demonstrate the ability to identify market problems and opportunities using appropriate information technology and data analysis techniques and tools? Does the student demonstrate the ability to assess, using relevant primary and secondary data, how his or her concept fits into the overall market ecosystem, including trends, consumer needs and preferences, and major competitors? Does the student demonstrate the ability to quantitatively and qualitatively analyze existing or potential competitors’ strategies in informing decisions about his or her own product or service?
  • 20. Does the student demonstrate the ability to clearly present a financial analysis for the concept that shows the investment required as well as when the concept will break even? MBA-705-02: Lead and operate within cross-functional teams in complex and diverse business environments Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to clearly designate the relevant operational functions and roles necessary in establishing an implementation team to execute the concept on time and on budget? Does the student demonstrate the ability to identify a leader for the concept implementation team with the relevant skills, experience, and professional profile that is likely to inspire trust among financial backers or other important stakeholders? Does the student demonstrate the ability to analyze how the skills of each team member will contribute to successful implementation of the concept in dynamic and challenging business environments? Does the student demonstrate the ability to appropriately plan for contingencies across the organization should assumptions regarding contributing team members and business conditions
  • 21. prove incorrect? Does the student demonstrate the ability to plan strategies for strengthening organizational culture to successfully implement the concept? MBA-705-03: Demonstrate oral and written communication skills to effectively articulate thoughts and intentions in diverse business environments Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to integrate concept elements in a written report that effectively communicates relevant plan details, supported by evidence, to executive leadership, potential investors, or other financial backers? Does the student demonstrate the ability to effectively articulate his or her thoughts and intentions to the target audience through audiovisual media, highlighting the most important elements of the proposal for that audience succinctly and accurately? Does the student demonstrate the ability to deliver a clear, compelling, and professional oral presentation that is likely to convince financial backers to support the concept?
  • 22. Does the student demonstrate the ability to distinguish between the communications purposes of the written plan and audiovisual presentation and appropriately tailor the language and level of detail of each? MBA-705-04: Integrate cross-cultural, economic, geopolitical, and systems knowledge to solve complex business problems in a global environment Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to incorporate stakeholder and customer diversity in planning implementation of the concept? Does the student demonstrate the ability connect the concept to the larger global marketplace and analyze how that connection will impact planning, marketing, production, and implementation? Does the student demonstrate the ability to anticipate how government regulation and political realities will interact with the concept? Does the student demonstrate the ability to effectively plan
  • 23. project review processes and success indicators by applying business systems knowledge? Does the student demonstrate the ability to develop a plan that properly protects intellectual property and other non-tangible assets in the global business environment? Does the student demonstrate the ability to analyze differences in regulatory requirements from country to country for how that impacts global competitiveness and concept implementation? MBA-705-05: Incorporate legal and ethical conduct and corporate social responsibility in making sustainable business decisions Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to articulate the ways in which ethical precepts will be embedded throughout the implementation of the product, service, or idea? Does the student demonstrate the ability to connect the concept with socially responsible approaches to the environment and to other stakeholders, incorporating diverse perspectives? Does the student demonstrate the ability to develop strategies that have the potential to strengthen corporate culture such that the culture supports high performance and ethical behavior over both the short term and long term?
  • 24. Does the student demonstrate the ability to analyze the legal and regulatory environment to ensure compliance with relevant legal statutes and oversight? MBA-705-06: Create intrapreneurial and entrepreneurial opportunities in a global environment that add value to an organization through the integration, synthesis, and application of business practices Proficient 100% Not Proficient 0% Possible Indicators of Success Does the student demonstrate the ability to synthesize established business practices with innovative approaches in acting on intrapreneurial or entrepreneurial opportunities? Does the student demonstrate the ability to integrate various project elements in presenting intrapreneurial or entrepreneurial opportunities to potential supporters? Does the student demonstrate the ability to create new business opportunities by effectively articulating the ways in which the concept will make money for the organization and its backers?