2. The term HRD was first coined by Larsen and Tubro in
1975
According to Edwin B Flippo, “HRM is defined as
planning, directing, organizing and controlling of the
procurement, development,, compensation, integration,
maintenance and reproduction of the human resource to
the end that individual organizational and social
objectives are established”
Productivity, equity, sustainability and empowerment
are the 4 elements of HRM
3. Tourism is claimed to be fastest growing industry
and one of leading earners of foreign currency
Comparing with other labour intensive based
industry, tourism is meant for people
People is an integral part of tourism industry
because it ensures contact with people who
contribute to the actual experience
Development of packaging, marketing and
deliveries of tourism products strongly depend on
human factors so that it is an important subject to
study
4. Growth and development of tourism offers large
number of manpower to work in different categories of
job
Human capital is the starting point of all development
in tourism organization
Tourism is a service industry and it need more
knowledge and specialized skill
Sustainable development of tourism and hospitality can
be achieved through proper utilization of knowledge,
skill, as an effective and efficient in HRD system
5. HR is the backbone of the success of tourism organization
Tourism is a labour intensive sector since it provide job
for skilled, unskilled, semi- skilled people in different units
Tourists were treated as “atithi” to their families at first
and sending back them as friend
It has an inter linkage with other sectors to provide
qualitative services to tourists
According to Pandit Jawaharlal Nehru, “the world
should no longer regard tourism merely as business, but
as a means by which man may know and understand one
another. Human understanding is essential to broaden the
tourism growth”
6. HRM play vital role in tourism. People engaged in this trade
deals with people cater to their needs
Tourism is the 3rd largest foreign exchange earner after gems,
jewelers, and ready made garments
In spite of having lot of tourism potentials, India’s share of
global international tourism is .40%of world tourism
There is no doubt that India is an outstanding destination by
many standards, but we are in an increasingly competitive
global tourism environment and unless all segments of
tourism experience are operation to world standard it is for
travelers from major source market to try other destinations
and make comparison which may not be necessarily be in
India’s favor
7. Greater employee retention and commitment
Technological changes
Need for organizational learning
Need for life long learning
Eliminating the skills gap
Competing in Global economy
Changing workforce demographics
9. HUNARSE SE ROZGAR’S PROGRAMME
A special initiative was launched in 2009-10 for the creation of
employable skills among youth belonging to economically weaker
sections of the society in the age group of 18-25yrs with the basic
objective to reduce the skill gap affecting the hospitality and tourism
sectors and to ensure the spread of economic benefit f tourism to the
poor.
The programme offers short duration courses of 6 to 8 weeks which are
fully funded by the Ministry Of Tourism
10. It is a process procuring, allocating, and effectively
utilizing human resource in a multinational corporation
balancing the integration and differentiation of HR
activities in foreign location
It offers employment of workers with different national
characteristics
It helps to avoid cultural risks by creating cross-cultural
relationships
It will reduce regional disparities
It will helps to manage and diversifies Human capital
11. Different labour laws
Different political climate
Different values and attitudes
Role of religions
Social organizations
Educational level attained
Deployment
12. Providers of direct traveler activities with in the following
establishments:
Theme parks, resorts, river rafting, adventure tours,
visitor interpretation, festivals and events, etc
Providers of traveler support products and services within the
following establishments:
Hotels and motels, advertising firms, clothing, boats,
parks and recreation concessions, bars, etc
Policy makers, planners, and developers:
Management, resource, planners, builders, architect
Educators for the above Sub Sectors of tourism:
Researchers, university, college administrators,
vocational teachers, technical trainers
14. Human Resources is a business field focused on maximizing
employee productivity. HR professionals manage the human
capital of an organization and focus on implementing
policies and processes. They can be specialists focusing in on
recruiting, training, employee relations or benefits.
The industry today is recognized as a major economic
contributor and facing many challenges in the field of
human resource. One of the major issues in this regard is the
quality of human resource. The industry is in dire need of
qualified quality personnel. Today, human resource
planning is considered as the way management comes to
solve the ill defined and tough-to-solve human resource
problems faced by an organization.
15. “ONE MACHINE CAN DO THE WORK OF
FIFITY ORDINARY MEN, NO MACHINE
CAN DO THE WORK OF ONE EXTRA
ORDINARY MAN”
: ELBERT HUBBARD
THANK YOU………..
