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Airbnb’s impact in San Francisco
SF Chronicle
Carolyn Said
July 12, 2015
Said,C. (2015, July 12, 2015). The Airbnb effect.
San Francisco
Chronicle. Retrieved from
https://www.sfchronicle.com/airbnb-
impact-san-francisco-2015/#1
Part 1 - The Airbnb effect
At least 350 entire homes listed on Airbnb
appear to be full-time vacation rentals,
bolstering
claims by activists that the service removes scarce
housing from the city’s limited inventory.
July 12, 2015
https://www.sfchronicle.com/airbnb-impact-san-francisco-
2015/#1
Stories by Carolyn Said | Design by Michael
Grant | Development and graphics by Aaron
Williams, Maegan Clawges and John Blanchard |
Photography by Paul Chinn, Liz Hafalia, Jason
Henry, Leah Millis, Amy Osborne, Lea Suzuki
and Sam Wolson | Edited by Ben Muessig |
Copyedited by Caroline Grannan
Both Airbnb and its San Francisco critics are correct.
Mostof the booming vacation-rental
company’s local listings are only occasionally rented
to travelers, as Airbnb says. However,
at least 350 entire properties listed on Airbnb —
and hundreds more listed on competing
sites HomeAway/VRBO and FlipKey — appear to be
full-time vacation rentals, bolstering
claims by activists that the services remove scarce
housing from the city’s limited
inventory.Those are among the findings from a
data dive into the threecompanies’
websites.
It’s not the thousands of illegal hotels that critics
allege have sprung up thanks to Airbnb
and its rivals. But in a city wracked by a
housing crisis, where a typical year sees
just 2,000
new units added, a few hundred units off the market
makes a significant dent.
Using houses as hotels ranks among San
Francisco’s most-contentious issues, debated
fiercely by lawmakers, residents, advocates and
corporations, and now likely headed for a
ballot-boxshowdown.
Opponents say short-term rentals are so
lucrative that greedy landlords and tenants
illegally divert precious housing stock to the
practice. Proponents say services like Airbnb
help regular people afford to stay in San
Francisco, while forging international
friendships.
For decades, a seldom-enforced law banned
vacation rentals in San Francisco. A new
law
enacted on Feb. 1 legalized such rentals, with
conditions: hostsmust be full-time residents,
whole-property rentals are capped at 90 days a
year, and all hostsmust register with the
city. But so far only a fraction of hosts— about
700 — have registered, while the city itself
admits it struggles to catch scofflaws.Mayor Ed
Lee this month created a new office to
streamline registration and pursue violations.
At the core of this dispute is a simple
question that is devilishly difficult to answer:
How do
the impromptu inns affect the city’s housing
market?
To investigate, The Chronicle commissioned data-
extraction companies Connotate Inc. and
Import.io to harvest San Francisco information from
the Airbnb, HomeAway and FlipKey
websites on May 19. Connotate also extracted Airbnb
listing data for The Chronicle on the
same date in 2014, allowing for insights about
year-over-year changes. Here’s a summary
of the findings:
Total listings and cost
Amid all the controversy, the number of Airbnb
listings in San Francisco grew 13.8 percent
in the year, hitting 5,459, despite a significant
portion of properties dropping out. The $202
average nightly cost among all property types —
entire homes, private rooms and shared
rooms — was up $19 (10.9 percent) from a
year ago.
Entire homes accounted for 3,264 of the 2015
listings, or 59.8 percent; private rooms
numbered 1,969 or 36 percent and shared rooms
tallied 226 or 4.1 percent. Prices for
entire homes rose 13.3 percent to $255; private
rooms edged up 6 percent to $123 and
shared rooms ballooned 55 percent to $124.
That increase was propelled by somenew
hacker hostels — shared houses that pack young
workers into bunk beds.
Length and frequency of rentals
Almost two-thirds— 64 percent — of all listings
had 10 or fewer reviews over the past
year, supporting the idea that they were rented only
infrequently.
However, the remaining listings racked up a
significant chunk of guest reviews — a
telling,
albeit conservative indicator of usage as not all
guests leave reviews.
Properties listed on Airbnb both last year and this
year averaged 22 reviews each. Among
entire homes, 352 showed 26 or more reviews in
the 52-week period. That means new
guests checked in at least every otherweekand
likely more often.
An additional 349 new or returning listings for entire
homes also had 26 or more reviews,
attained during an indeterminate time period.
Where are they?
Vacation rentals are spread throughout San
Francisco, in contrast to the city’s 34,000
hotel
rooms, which are heavily clustered near Moscone
Center, Union Square and Fisherman’s
Wharf.
The Mission District, with 789 listings (up from 681
last year), remains the city’s most
popular Airbnb location, followed by SoMa (388
listings) and the Western Addition/NoPa
(369). Bernal Heights added 58 properties to
become fourth-most-popular, with 264
spaces for rent. The Bayview added eightlistings
(for a total of 58), and racked up 757 new
guest comments in a year, pointing to rise in
usage in one of the city’s lower-cost
neighborhoods.
Who hosts?
While most Airbnb hostscontrol a single
property, 205 hostshave threeor more listings.
These super hostsaccount for 4.8 percent of all
hosts, but control 993 properties — 18.2
percent of Airbnb’s local listings. Some are
property managers, someare hacker hostels,
someare legal hotels and someare people who may
have siphoned off housing stock to
make more money hosting visitors.
Wrede Petersmeyer, who oversees Airbnb analytics,
flew out from New York, to discuss the
company’s data and defend its model. Most entire
units in San Francisco are rented out
fewer than 30 days a year, he said, while only 10
percent of hostsrent out a space where
they do not live. Entire units were booked an average
of 65 nights over the 12 months
ended July 5, with a median stay of 29 nights,
Airbnb said.
“Data scrapes are unfairly used to draw specific —
oftennegative — conclusions about a
small subset of our host community,” he said,
“when the reality is the vast majority are
middle-class families sharing the home in which
they live.”
Since 60 percent of Airbnb’s local listings are
entire homes, does that undercut the
company’s assertion that guests and hostsare
“sharing” spaces and forging friendships?
“Local, authentic hospitality doesn’t always mean
the host has to be thereto give you the
keys,” Petersmeyer said.
Part 2 - Living with Airbnb
A family in the Castro welcomes guests to
raise funds and make friends, while a
landlord in
Nob Hill stands accused of turning a Victorian
home into a full-time hotel. July 12, 2015
https://www.sfchronicle.com/airbnb-impact-san-francisco-
2015/#2
Geoff Benjamin and his husband, Craig Persiko,
oftenlist rooms in their four-bedroom
Castro condo on Airbnb to raise spare cash.
Another host identified on the site as Yumi
has
allegedly turned two entire flats on Nob Hill into
Airbnb hotels, hosting a frequent stream
of temporary renters, while also listing another
roomfor rent in the Richmond District. The
tales of thesehostsillustrate both sidesof the vacation-
rental debate.
Persiko chairs the computer science department at
City College of San Francisco, while
Benjamin recently launched the SoMa cabaret theatre
and nightclub Oasis — a laborof love
financed by Airbnb guests.
Renting to travelers “in many ways became like a
small-business loan that we didn’t have
to repay,” Benjamin said. “In essence, it paid my
salary for the two years it took to open
Oasis.”
The couple rent two to four rooms to travelers at
different times. They paid for sleep-away
camp for their children, Tobias, 10, and Serafina,
12, by renting out their bedrooms while
they were away, for instance.
They love meeting people, and the feeling seems
mutual. Airbnb guests read to their kids
and eat meals with the family. Benjamin said the
rooms wouldn’t work as permanent
housing, because most people prefer not to stay
long with a family with children.
“I’vealways wanted my children to identify as
citizens of the world,” Benjamin said. “A
really excited energy comes from people when
they travel. We get to see the city through
their eyes.”
Over on Nob Hill, Katieanne Moran and her flatmates
say they are surrounded by Airbnb
renters. Long-term tenants in the middle flat of
a Victorian triplex, they discovered that the
top floor and basement flats had been converted to full-
time Airbnb use, with six individual
rooms going for $100 to $130 a night.
“Rooms were being rented below us, above us
and in the building all around us,” she said.
“It was very disconcerting; we felt trapped.”
Their landlady, Yumi, does not live in the
building, the tenants said. When they voiced
concerns about noise and security, the landlady
said “she could do whatever she wanted
and if it caused problems, we would be
evicted.”
Now they’re suing Yumi, whose legal name is
Mingjing Li, for violating city ordinances,
negligence and creating a private nuisance. Li
and her attorney declined to comment.
“This is one of the more egregious cases, but
we oftensee landlords try to forcetenants out
... (to use) Airbnb and otherhosting platforms,”
said Mark Hooshmand, the tenants’ lawyer.
“Money motivates people to not follow regulations.”
Part 3 - Hosts or hoteliers?
The Chronicle compiled a conservative estimate of
Airbnb listings functioning as full-time
vacation rentals. July 12, 2015
https://www.sfchronicle.com/airbnb-impact-san-francisco-
2015/#3
How many San Franciscans use Airbnb to turn
their places into year-round hotels? Airbnb
knows the answer: Its transaction system
captures exactly how many nights each
property
is rented. The company could remove listings
after they exceed the legal limit of 90 days —
but it doesn’t want to do so. It says those
bad players would simply migrate to other
platforms such as Craigslist that don’t police
listings.
Nor does it want to open the kimono on exactly
how many days each place is rented out.
And even though it now collects San Francisco’s 14
percent hoteltax — remitting more
than $1 million a month — it resists
requests to tell the tax collector which homes
are
rented and how often.
For someone looking in, guest reviews provide
the best insight into how oftena unit is
rented. The more reviews, the more frequentlya
property hoststravelers. By counting how
many reviews each property generated in the 365
days between our two data dives, we
compiled a conservative estimate of places
functioning as full-time vacation rentals.
Among whole properties — houses, condos and
apartments — listed on the site on May 19
in 2014 and 2015, 352 racked up 26 or more
reviews over the year. That includes 104 with
a stunning 51 or more reviews.
For entire units that weren’t on the site last year,
349 had a total of 26 or more reviews.
Some were new listings and somewere returning
properties, so we can’tsay conclusively
that all reviews were accumulated in a single
year.
Reviews underestimate usage. Airbnb says only two-
thirds of guests leave reviews —
meaning a property with 30 reviews in a year
may have hosted 45 unique visitors, nearly
one a week. San Francisco guests stay an average
of 5.5 nights, Airbnb says, so 30 reviews
translates into an average of 165 nights of
occupancy — and likely more, accounting
for
guests who don’t leave reviews.
Overall, the number of reviews for all San
Francisco listings surged over the 12 months,
rising by 44,842 to 105,192. Yet the majority of
listings had only a handful of reviews,
buttressing Airbnb’s assertion of infrequentusage.
Looking at all categories of properties and including
both repeats and the new or returned
listings, 3,242 or 59.3 percent, have 10 or fewer
reviews over their entire time on Airbnb.
Another 958 had 11 to 25 reviews, while 639
had 26 to 50 reviews, implying usage
between casual and frequent. But 620 homes and
rooms, or 11.4 percent of listings,
amassed 51 or more reviews, implying very heavy
usage.
The power of super hosts
MostAirbnb hostscontrol just a single listing —
but 206 hostscontrol threeor more
listings. These “superhosts” account for 4.8 percent
of all hosts, but run 18.2 percent
of Airbnb’s San Francisco listings.
Annette Fajardo says it’s no mystery why landlords
prefer to rent to short-term visitors.
“The dirty little secret is that owners do this to
avoid rent control,” she said. At the same
time,“rent-controlled tenants do it to make
money on the units that the owners should be
making money on.”
She’s in a position to know. Her SF
Holiday Rentals, in business since2002, is
the city’s
oldest short-term rental management site, she
said. She handles 20 to 30 San Francisco
listings and another seven to 10 in Pacifica,
listing them on multiple websites, including
Airbnb, HomeAway and its subsidiaryVRBO.
Her listings focus on entire homes, many
available year-round. About a third are in-law
units; someare second homes; someare small
buildings owned by a landlord, including her
own Bernal Heights duplex (she lives elsewhere and
rents both units to travelers).
She does this all legally. Her property owners now
request a 30-day minimum stay, she
said, exempting them from the new short-term rental
law. “They didn’t want the headaches
of working with the government or (officials)
snooping into their business practices,” she
said.
The change made her business easier, sinceshe
doesn’t have to handle turnover every few
days.
Fajardo is a “super host” on both Airbnb
and HomeAway, among the top 10 on both
sites
based on number of listings.
MostAirbnb hosts(3,599 people, or 85 percent of
hosts) control just a single listing,
accounting for 66 percent of all properties.
Another 434 list two properties. Many have a
legitimate reason: Either they rent out two rooms in
their home, or they rent out a room
and also offer their entire home when they travel.
However, 205 hostscontrol threeor more listings. These
super hostsaccount for 4.8
percent of all hosts, but control 993 properties —
18.2 percent of Airbnb’s San Francisco
listings.
Many hostswith multiple listings are either
property managers like Fajardo or people
running hacker hostels, packing young techies
into bunk beds for cheap crash space and
camaraderie.
Properties handled by managers can include ones skirting
regulations, as well as those like
Fajardo’s that adapted to become legal. Pillow
(22 listings) and Guesthop (15 listings) are
otherleading concierge services.
Hacker hostels are problematic, as they may flout a
variety of city rules on overcrowding,
according to ScottSanchez, San Francisco zoning
administrator. If they require a 30-day
minimum stay, however, they may be allowed in most
districts as group houses, he said.
Airbnb’s top two super hostsboth run hacker hostels.
Rob, No. 1 with 30 listings, rents
rooms in Tech House SF but does not live there,
residents said. Gatz, No. 2, runs Looky
Home with 25 listings.
Another group of people who control multiple
listings seems to have turned entire homes
or apartments into year-round pads for travelers.
Often they have just a handful of listings
in different parts of the city.
Eighty Airbnb hostshave four to six listings,
controlling 374 rentals among them.
Generally
that’s too few for them to be property management
services — and too many for them to
be legitimately living at those locations. It’s a
rare San Franciscan who could rent six
bedrooms at his or her home.
As part of a renewed effort on enforcing
vacation-rental laws, San Francisco sent violation
letters this month to hostsin this category,
targeting 15 hostswith 72 short-term rentals
around the city. More than half are blocks of
multiple units in brand-new high-rises in
SoMa and Mid-Market, while others are two- to
four-units buildings entirely devoted to
short-term rentals, the City Planning Department
said. The units were listed on various
services, while somehad their own rental websites.
“We want to crack down on people taking
housing off the market and hurting San
Francisco,” said TonyWinnicker, a senior adviser
to Mayor Ed Lee. “But we also want law-
abiding people to be able to do occasional
(short-term rentals) because it helps many
people afford to live in our city.”
Part 4 - Airbnb hostscome and go
In the year sinceThe Chronicle’s last data dive, 2,773
listings dropped off of Airbnb —
although they were replaced by 3,492 new listings.
July 12, 2015
https://www.sfchronicle.com/airbnb-impact-san-francisco-
2015/#4
Bootstrapping a business was eating up her cash,so
the San Francisco woman listed her
Marina apartment on Airbnb in 2013. She rented
it out about 70 nights a year for $260 a
night. “I would coordinate trips for work and
family, camp out with friends or do ‘Airbnb
arbitrage,’ where I’d stay at a less-expensive
Airbnb place,” she said. The cute one-bedroom
with views of the Golden Gate Bridge was always
snapped up.
“It was a self-perpetuating, ka-ching ka-ching money
machine,” she said. “It was such a
relief to know I could always rent it on
Airbnb to subsidize my rent.” She made
almost a
year’s rent over two years.
But when San Francisco implemented its vacation-
rental rules in February, registering her
unit seemed like a hassle. She feared that the
city might compel Airbnb to identify hosts
and prosecute those who failed to register.
But her biggest worry — and the reason she
declined to be named for this story— is
that
short-term renting violates her lease. She took
down her listing.
“I felt like I made my hay when the sun
was shining, but now it’s over,” she said.
In the year sinceThe Chronicle’s last data dive, 2,773
listings, or 57.8 percent, dropped out
of the site, although they were replaced by a larger
number: 3,492 new listings for a net
growth of 719 listings, or 15 percent.
Airbnb says listings oftencycle in and out. For
instance, people list their house before they
go on vacation and take it down when they
return. Indeed, many of the new listings
appear
to have had longer tenure than a year.
Tom Slee, an independent researcherand author of
the forthcoming book “What’s Yours Is
Mine” about on-demand companies, examined
Airbnb churn worldwide, finding an exit
rate
of between 50 and 60 percent of listings in
cities such as New York, Los Angeles,
Amsterdam, Parisand Barcelona over about a year. At
the same time,the entryrate of new
listings always resulted in net growth, he found.
The listings that left generally had only a handful of
reviews, implying infrequentusage,
while those that stayed averaged reviews in
the double digits, he said.
“My feeling was that it was largely people who
tried it, found it wasn’t for them and left,”
he
said.
Looking at the Bay Area, including San Francisco,
the East Bay and the Peninsula, he found
a 51 percent exit rate, lower than that for the
city alone. That props up the idea that San
Francisco is losing more listings due to users’
fears about new regulations and landlord
prohibitions on subleasing.
Part 5 - Flouting the law
While Airbnb cultivates a folksy image of
hostsas middle-class locals making ends meet,
HomeAway proclaims its hostsare affluent out-of-
towners renting their pied-a-terres. July 12,
2015
https://www.sfchronicle.com/airbnb-impact-san-francisco-
2015/#5
While Airbnb cultivates a folksy image of its
hostsas middle-class locals making ends meet,
HomeAway proclaims that its hostsare affluent out-of-
towners renting out their pieds-a-
terre. “The vast majority of our listings fall into
the category that the city is trying to stop:
this ‘evil’ second-home owner, who we don’t
believe is evil,” said Carl Shepherd, co-founder
and chiefdevelopment officer of the Texas
company.
Prices for its 1,001 local listings, all private
homes, reflect that more upscale image,
averaging $302 in San Francisco compared with Airbnb’s
entire-home average of $255.
HomeAway, which ownsVRBO and otherbrands, is
up front about the fact that its business
model flouts San Francisco’s new vacation-rental
law. In fact, it sued the city, saying the law
was tailored for Airbnb. Most HomeAway properties in
San Francisco are second homes
whose owners do not reside here and thus are
barred by the new law from renting to
tourists for periods of less than 30 days,
HomeAway said in its suit claiming
discrimination.
A judge tossed the case on procedural
grounds.
Its hostsincreasingly request 30-day minimums in
San Francisco, Shepherd said, although
only 156 listings specified monthly rates.
People who control multiple properties — oftencalled
super hosts— are more dominant
on HomeAway than on Airbnb. Almost half of
the HomeAway properties — 461, or 46
percent — are in the hands of someone with
multiple listings. They are controlled by 87
hosts, or 14.8 percent of the total.
Hosts with dozens of listings are clearly
vacation-management companies like Pillow
and
RedAwning Vacation Rentals. That doesn’t prove
that their listings are legal or illegal, just
that they belong to otherpeople.
HomeAway functions like a classified listing service,
rather than a middleman like Airbnb.
That also means that far fewer reviews appear on
its website.
HomeAway said thereis about a 10 to 15
percent overlap between its listings and those
on
Airbnb worldwide; it didn’t have a breakdown
for San Francisco. It has even more overlap
with FlipKey because many largeproperty managers
list on both sites, but didn’t have a
specific number.
FlipKey, owned by TripAdvisor Inc., has 359 local
properties with an average priceof $269.
Super hostsalso dominate its site, with 220 properties,
or 61.3 percent, in the hands of 35
hosts, or 25.7 percent of hosts.
FlipKey declined to comment.
HomeAway has a big chunk of homes —
148 — controlled by people with just two or
three
listings, oftenin different parts of the city.
Shepherd is frank about the explanation. Most,
he presumes, are tenants gaming the
system.
“When someone has several different listings in a
city like San Francisco, those are
probably all rented apartments being arbitraged by
the renter,” he said. “Arbitrage means I
pay $4,000 a month and rent it (short term)
for $300 a night, with or without the
landlord’s
permission, but most likely without.”
San Francisco actually abetted such people by
regulating vacation rentals, Shepherd said.
“The new law tells you exactly how to skirt it,” he
said. “All you have to do is say you live
there270 days a year. You do have to lie and you do
have to obfuscate.But the city is at a
distinct disadvantage because they can’tcatch this.”
2/11/2019 Lake Tahoe houses sit vacant while locals struggle to
find affordable housing - SFChronicle.com
https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses-
sit-vacant-while-locals-13601651.php 1/7
L I F E S T Y L E L I F E S T Y L E L I F E S T Y L E // //
// T R AV E LT R AV E LT R AV E L
Lake Tahoe houses sit vacant while localsLake Tahoe houses sit
vacant while localsLake Tahoe houses sit vacant while locals
struggle to find affordable housingstruggle to find affordable ho
usingstruggle to find affordable housing
By Dave ZookBy Dave ZookBy Dave Zook
a.m.
Some Tahoe-area destinations are changing their rules around
vacation rentals.Some Tahoe-area destinations are changing
their rules around vacation rentals.Some Tahoe-area
destinations are changing their rules around vacation rentals.
Photo: iStockphoto / Getty ImagesPhoto: iStockphoto / Getty
ImagesPhoto: iStockphoto / Getty Images
2/11/2019 Lake Tahoe houses sit vacant while locals struggle to
find affordable housing - SFChronicle.com
https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses-
sit-vacant-while-locals-13601651.php 2/7
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At a standing-room-
only town hall meeting in January at Sierra Nevada CollegeAt a
standing-room-
only town hall meeting in January at Sierra Nevada CollegeAt a
standing-room-
only town hall meeting in January at Sierra Nevada College
in Incline Village, Nev., residents voiced passionate opinions on
a question thatin Incline Village, Nev., residents voiced passio
nate opinions on a question thatin Incline Village, Nev., residen
ts voiced passionate opinions on a question that
has chafed the Lake Tahoe area for decades: What’s the best wa
y to house thehas chafed the Lake Tahoe area for decades: What
’s the best way to house thehas chafed the Lake Tahoe area for
decades: What’s the best way to house the
hordes of vacationers who descend on the lake year-
round?hordes of vacationers who descend on the lake year-
round?hordes of vacationers who descend on the lake year-
round?
“They come and party and leave trash in the streets, and take ho
using away from“They come and party and leave trash in the str
eets, and take housing away from“They come and party and leav
e trash in the streets, and take housing away from
the locals,” a longtime resident said. “But I and many others co
uldn’t afford tothe locals,” a longtime resident said. “But I and
many others couldn’t afford tothe locals,” a longtime resident sa
id. “But I and many others couldn’t afford to
live here unless I rented out my spare bedroom.”live here unless
I rented out my spare bedroom.”live here unless I rented out m
y spare bedroom.”
“Plus, they bring in millions in tax dollars,” a woman added.“Pl
us, they bring in millions in tax dollars,” a woman added.“Plus,
they bring in millions in tax dollars,” a woman added.
Such is life for Tahoe locals: The crush of tourists can often fee
l overwhelming,Such is life for Tahoe locals: The crush of touri
sts can often feel overwhelming,Such is life for Tahoe locals: T
he crush of tourists can often feel overwhelming,
but it is also the lifeblood of the economy. The region, which en
compasses fivebut it is also the lifeblood of the economy. The r
egion, which encompasses fivebut it is also the lifeblood of the
economy. The region, which encompasses five
counties in two states, sees around 3 million visitors a year.cou
nties in two states, sees around 3 million visitors a year.countie
s in two states, sees around 3 million visitors a year.
At issue that evening was the management of short-
term rentals —
units leasedAt issue that evening was the management of short-
term rentals —
units leasedAt issue that evening was the management of short-
term rentals — units leased
for 30 days or less at a time. Think ski cabins, lakeside lodges,
vacation condosfor 30 days or less at a time. Think ski cabins, l
akeside lodges, vacation condosfor 30 days or less at a time. Thi
nk ski cabins, lakeside lodges, vacation condos
and the plethora of other housing options available on sites such
as Airbnb andand the plethora of other housing options availabl
e on sites such as Airbnb andand the plethora of other housing o
ptions available on sites such as Airbnb and
VRBO. STRs, as they’re known, are a crucial source of income
for residents andVRBO. STRs, as they’re known, are a crucial s
ource of income for residents andVRBO. STRs, as they’re know
n, are a crucial source of income for residents and
municipal governments in an area where tourism is the dominan
t industry, butmunicipal governments in an area where tourism i
s the dominant industry, butmunicipal governments in an area w
here tourism is the dominant industry, but
they’ve saddled communities with all sorts of nuisances: illegal
parking,they’ve saddled communities with all sorts of nuisances
: illegal parking,they’ve saddled communities with all sorts of n
uisances: illegal parking,
excessive noise, wild partying, trash.excessive noise, wild party
ing, trash.excessive noise, wild partying, trash.
“Opinions of STRs vary dramatically,” says Jeff Loux, town ma
nager of Truckee.“Opinions of STRs vary dramatically,” says Je
ff Loux, town manager of Truckee.“Opinions of STRs vary dram
atically,” says Jeff Loux, town manager of Truckee.
“We hear the spectrum from ‘STRs are the problem’ to ‘You can
’t possibly ban“We hear the spectrum from ‘STRs are the proble
m’ to ‘You can’t possibly ban“We hear the spectrum from ‘STR
s are the problem’ to ‘You can’t possibly ban
these, they are the lifeblood of the economy.’”these, they are th
e lifeblood of the economy.’”these, they are the lifeblood of the
economy.’”
Perhaps more consequential to a region where the median annua
l income hoversPerhaps more consequential to a region where th
e median annual income hoversPerhaps more consequential to a
region where the median annual income hovers
around $45,000, STRs stress the already limited housing supply
of Lake Tahoe —
around $45,000, STRs stress the already limited housing supply
of Lake Tahoe —
around $45,000, STRs stress the already limited housing supply
of Lake Tahoe —
http://www.sfchronicle.com/newsletters/travel/
2/11/2019 Lake Tahoe houses sit vacant while locals struggle to
find affordable housing - SFChronicle.com
https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses-
sit-vacant-while-locals-13601651.php 3/7
where 65 percent of homes sit vacant most of the year and local
s are increasinglywhere 65 percent of homes sit vacant most of t
he year and locals are increasinglywhere 65 percent of homes si
t vacant most of the year and locals are increasingly
struggling to find affordable housing.struggling to find affordab
le housing.struggling to find affordable housing.
The discord over STRs in Tahoe has been swirling for a decade,
since the rise ofThe discord over STRs in Tahoe has been swirl
ing for a decade, since the rise ofThe discord over STRs in Taho
e has been swirling for a decade, since the rise of
rental services. But the issue was reignited last fall when voters
in South Lakerental services. But the issue was reignited last fal
l when voters in South Lakerental services. But the issue was re
ignited last fall when voters in South Lake
Tahoe passed Measure T, an ordinance designed to phase out ST
Rs by 2021. TheTahoe passed Measure T, an ordinance designed
to phase out STRs by 2021. TheTahoe passed Measure T, an or
dinance designed to phase out STRs by 2021. The
measure passed by a mere 58 votes —
less than 1 percent of votes cast —
but themeasure passed by a mere 58 votes —
less than 1 percent of votes cast —
but themeasure passed by a mere 58 votes —
less than 1 percent of votes cast — but the
message became clear: South Lake’s citizenry is fed up with the
lack ofmessage became clear: South Lake’s citizenry is fed up
with the lack ofmessage became clear: South Lake’s citizenry is
fed up with the lack of
regulations on STRs.regulations on STRs.regulations on STRs.
While Measure T represents the most extreme example of action
on STRs, similarWhile Measure T represents the most extreme
example of action on STRs, similarWhile Measure T represents
the most extreme example of action on STRs, similar
debates are happening all around Lake Tahoe, exemplifying the
tightrope walkdebates are happening all around Lake Tahoe, exe
mplifying the tightrope walkdebates are happening all around L
ake Tahoe, exemplifying the tightrope walk
of attracting tourism and maintaining a town’s unique character.
of attracting tourism and maintaining a town’s unique character.
of attracting tourism and maintaining a town’s unique character.
“It is a balancing act,” Loux says. “On the one hand, this is a re
sort community“It is a balancing act,” Loux says. “On the one h
and, this is a resort community“It is a balancing act,” Loux says
. “On the one hand, this is a resort community
where people have rented their properties on a short-
term basis for decades. …where people have rented their propert
ies on a short-
term basis for decades. …where people have rented their propert
ies on a short-term basis for decades. …
On the other hand, we are a community, not just a resort.”On th
e other hand, we are a community, not just a resort.”On the othe
r hand, we are a community, not just a resort.”
To help ground future decisions in data, a report on the impact o
f STRs is soon toTo help ground future decisions in data, a repo
rt on the impact of STRs is soon toTo help ground future decisi
ons in data, a report on the impact of STRs is soon to
be released by the Mountain Housing Council of Tahoe-
Truckee, a coalition of 28be released by the Mountain Housing
Council of Tahoe-
Truckee, a coalition of 28be released by the Mountain Housing
Council of Tahoe-Truckee, a coalition of 28
business and community groups including ski resorts, governme
nts and realtybusiness and community groups including ski reso
rts, governments and realtybusiness and community groups incl
uding ski resorts, governments and realty
boards. Due out this month, the report focuses on the Truckee/N
orth Tahoeboards. Due out this month, the report focuses on the
Truckee/North Tahoeboards. Due out this month, the report focu
ses on the Truckee/North Tahoe
region, which includes the majority of Tahoe’s west shore, the n
orth shore goingregion, which includes the majority of Tahoe’s
west shore, the north shore goingregion, which includes the maj
ority of Tahoe’s west shore, the north shore going
east to where it borders Nevada, and up to Truckee, 15 miles no
rth of the lake.east to where it borders Nevada, and up to Truck
ee, 15 miles north of the lake.east to where it borders Nevada, a
nd up to Truckee, 15 miles north of the lake.
Seana Doherty, project manager for the council, hopes the study
will serve as aSeana Doherty, project manager for the council,
hopes the study will serve as aSeana Doherty, project manager f
or the council, hopes the study will serve as a
turning point for policymakers, as it will sharpen the focus on t
he scope of theturning point for policymakers, as it will sharpen
the focus on the scope of theturning point for policymakers, as
it will sharpen the focus on the scope of the
issue. For example, the council found that 13 percent of the esti
mated 38,801issue. For example, the council found that 13 perce
nt of the estimated 38,801issue. For example, the council found
that 13 percent of the estimated 38,801
housing units in Truckee and North Tahoe are being rented on a
short-
termhousing units in Truckee and North Tahoe are being rented
on a short-
termhousing units in Truckee and North Tahoe are being rented
on a short-term
basis. Doherty believes this number is significantly lower than p
eople wouldbasis. Doherty believes this number is significantly
lower than people wouldbasis. Doherty believes this number is s
ignificantly lower than people would
have assumed, indicating that the impact of STRs may not be as
large a part ofhave assumed, indicating that the impact of STRs
may not be as large a part ofhave assumed, indicating that the i
mpact of STRs may not be as large a part of
the housing problem as people imagined.the housing problem as
people imagined.the housing problem as people imagined.
2/11/2019 Lake Tahoe houses sit vacant while locals struggle to
find affordable housing - SFChronicle.com
https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses-
sit-vacant-while-locals-13601651.php 4/7
For now, the debate remains hotly contested, as different areas
of the lake takeFor now, the debate remains hotly contested, as
different areas of the lake takeFor now, the debate remains hotl
y contested, as different areas of the lake take
different approaches to management. Here is how the issue is sh
aping up arounddifferent approaches to management. Here is ho
w the issue is shaping up arounddifferent approaches to manage
ment. Here is how the issue is shaping up around
the lake.the lake.the lake.
South Lake TahoeSouth Lake TahoeSouth Lake TahoeSouth Lak
e Tahoe
Situated adjacent to a handful of tourist-
friendly casinos just over the stateSituated adjacent to a handful
of tourist-
friendly casinos just over the stateSituated adjacent to a handful
of tourist-friendly casinos just over the state
border in Nevada, South Lake Tahoe is the largest city on the la
ke, with 22,000border in Nevada, South Lake Tahoe is the large
st city on the lake, with 22,000border in Nevada, South Lake Ta
hoe is the largest city on the lake, with 22,000
residents.residents.residents.
It’s also a hotbed of STR controversy; Measure T is the most ag
gressive attemptIt’s also a hotbed of STR controversy; Measure
T is the most aggressive attemptIt’s also a hotbed of STR contro
versy; Measure T is the most aggressive attempt
to rein in short-
term rentals in the region. Supporters believe the measure could
to rein in short-
term rentals in the region. Supporters believe the measure could
to rein in short-
term rentals in the region. Supporters believe the measure could
add to the supply of long-
term rental options. Detractors worry about stymieingadd to the
supply of long-
term rental options. Detractors worry about stymieingadd to the
supply of long-
term rental options. Detractors worry about stymieing
cash flow to the city, including an estimated $4 million in annua
l tax revenue.cash flow to the city, including an estimated $4 mi
llion in annual tax revenue.cash flow to the city, including an es
timated $4 million in annual tax revenue.
The measure seeks to reduce occupancy limits for STR units and
eliminate themThe measure seeks to reduce occupancy limits fo
r STR units and eliminate themThe measure seeks to reduce occ
upancy limits for STR units and eliminate them
completely by the end of 2021 outside the tourist core, which ru
ns alongcompletely by the end of 2021 outside the tourist core,
which runs alongcompletely by the end of 2021 outside the touri
st core, which runs along
Highway 50 from Ski Run Boulevard to the Nevada border. Ther
e are about 1,400Highway 50 from Ski Run Boulevard to the Ne
vada border. There are about 1,400Highway 50 from Ski Run Bo
ulevard to the Nevada border. There are about 1,400
units outside the tourist core and 400 within it. Measure T grant
s full-
time Southunits outside the tourist core and 400 within it. Meas
ure T grants full-
time Southunits outside the tourist core and 400 within it. Meas
ure T grants full-time South
Lake Tahoe residents an exemption to the new rules.Lake Tahoe
residents an exemption to the new rules.Lake Tahoe residents a
n exemption to the new rules.
Before Measure T, the city had taken other measures to curb unc
hecked STRBefore Measure T, the city had taken other measure
s to curb unchecked STRBefore Measure T, the city had taken ot
her measures to curb unchecked STR
growth. In October 2017, for example, the city put a moratorium
on vacationgrowth. In October 2017, for example, the city put a
moratorium on vacationgrowth. In October 2017, for example, t
he city put a moratorium on vacation
rental permits, and at the end of that year enacted heavy fines fo
r partying,rental permits, and at the end of that year enacted hea
vy fines for partying,rental permits, and at the end of that year e
nacted heavy fines for partying,
illegal parking and other nuisance issues.illegal parking and oth
er nuisance issues.illegal parking and other nuisance issues.
…
2/11/2019 Airbnb loses thousands of hosts in SF as registration
rules kick in - SFChronicle.com
https://www.sfchronicle.com/business/article/Airbnb-loses-
thousands-of-hosts-in-SF-as-12496624.php 1/7
B I Z & T E C H B I Z & T E C H B I Z & T E C H // //
// B U S I N E S SB U S I N E S SB U S I N E S S
Airbnb loses thousands of hosts in SF asAirbnb loses thousands
of hosts in SF asAirbnb loses thousands of hosts in SF as
registration rules kick inregistration rules kick inregistration rul
es kick in
Carolyn SaidCarolyn SaidCarolyn Said
a.
a.m.
Gustav Choto (left) talks with Omar Masry, senior analyst at the
short-
with Omar Masry, senior analyst at the short-
Hosts in SanGustav Choto (left) talks with Omar Masry, senior
analyst at the short-
Francisco for Airbnb and other services must register properties
by Tuesday.Francisco for Airbnb and other services must
register properties by Tuesday.Francisco for Airbnb and other
services must register properties by Tuesday.
Photo: Carlos Avila Gonzalez, The ChroniclePhoto: Carlos
Avila Gonzalez, The ChroniclePhoto: Carlos Avila Gonzalez,
The Chronicle
https://www.sfchronicle.com/author/carolyn-said/
2/11/2019 Airbnb loses thousands of hosts in SF as registration
rules kick in - SFChronicle.com
https://www.sfchronicle.com/business/article/Airbnb-loses-
thousands-of-hosts-in-SF-as-12496624.php 2/7
Thousands of San Francisco hosts on Airbnb and rival home-
stay sites haveThousands of San Francisco hosts on Airbnb and
rival home-
stay sites haveThousands of San Francisco hosts on Airbnb and
rival home-stay sites have
stopped renting their homes and rooms to tourists. Many others
are scramblingstopped renting their homes and rooms to tourists
. Many others are scramblingstopped renting their homes and ro
oms to tourists. Many others are scrambling
to register their vacation rentals with the city as a Tuesday dead
line looms forto register their vacation rentals with the city as a
Tuesday deadline looms forto register their vacation rentals wit
h the city as a Tuesday deadline looms for
Airbnb and HomeAway to kick off unregistered hosts.Airbnb an
d HomeAway to kick off unregistered hosts.Airbnb and HomeA
way to kick off unregistered hosts.
“If you look at the sites, you’ll notice a substantial reduction in
the number of“If you look at the sites, you’ll notice a substantia
l reduction in the number of“If you look at the sites, you’ll noti
ce a substantial reduction in the number of
listings,” said Kevin Guy, director of the San Francisco Office o
f Short-
Termlistings,” said Kevin Guy, director of the San Francisco Of
fice of Short-
Termlistings,” said Kevin Guy, director of the San Francisco Of
fice of Short-Term
Rental Administration and Enforcement.Rental Administration a
nd Enforcement.Rental Administration and Enforcement.
The rush to register is the result of an agreement between the cit
y and the sites,The rush to register is the result of an agreement
between the city and the sites,The rush to register is the result o
f an agreement between the city and the sites,
which had fought San Francisco’s efforts to strengthen registrati
on requirementswhich had fought San Francisco’s efforts to stre
ngthen registration requirementswhich had fought San Francisco
’s efforts to strengthen registration requirements
and rental limitations imposed in 2015. After a court battle, San
Francisco,and rental limitations imposed in 2015. After a court
battle, San Francisco,and rental limitations imposed in 2015. Af
ter a court battle, San Francisco,
Airbnb and HomeAway reached a settlement in May that require
d the sites toAirbnb and HomeAway reached a settlement in Ma
y that required the sites toAirbnb and HomeAway reached a sett
lement in May that required the sites to
register all hosts in phases starting in September.register all hos
ts in phases starting in September.register all hosts in phases sta
rting in September.
By Tuesday, all hosts must be registered. Airbnb and HomeAwa
y won’t allowBy Tuesday, all hosts must be registered. Airbnb a
nd HomeAway won’t allowBy Tuesday, all hosts must be registe
red. Airbnb and HomeAway won’t allow
unregistered hosts on their sites, and other services, like FlipKe
y, which weren’tunregistered hosts on their sites, and other serv
ices, like FlipKey, which weren’tunregistered hosts on their site
s, and other services, like FlipKey, which weren’t
a party to the settlement, will face fines of up to $1,000 a day p
er listing anda party to the settlement, will face fines of up to $
1,000 a day per listing anda party to the settlement, will face fin
es of up to $1,000 a day per listing and
criminal penalties if they help arrange bookings of unregistered
listings.criminal penalties if they help arrange bookings of unre
gistered listings.criminal penalties if they help arrange bookings
of unregistered listings.
The city said 2,168 hosts had met its requirements to offer temp
orary rentals asThe city said 2,168 hosts had met its requiremen
ts to offer temporary rentals asThe city said 2,168 hosts had met
its requirements to offer temporary rentals as
of Thursday —
representing a fraction of the 8,453 Airbnb listings the cityof T
hursday —
representing a fraction of the 8,453 Airbnb listings the cityof T
hursday —
representing a fraction of the 8,453 Airbnb listings the city
observed in early August. (That count excludes more than 2,500
listings exemptobserved in early August. (That count excludes
more than 2,500 listings exemptobserved in early August. (That
count excludes more than 2,500 listings exempt
from the rules.) An additional 737 have submitted applications a
nd can hostfrom the rules.) An additional 737 have submitted ap
plications and can hostfrom the rules.) An additional 737 have s
ubmitted applications and can host
while those are pending. About 15 percent of them have more th
an one listing,while those are pending. About 15 percent of the
m have more than one listing,while those are pending. About 15
percent of them have more than one listing,
such as two rooms in their home.such as two rooms in their hom
e.such as two rooms in their home.
The number is in flux: Some pending applications may be reject
ed, while aboutThe number is in flux: Some pending application
s may be rejected, while aboutThe number is in flux: Some pend
ing applications may be rejected, while about
two dozen applications a day are still arriving. Hosts can still ap
ply aftertwo dozen applications a day are still arriving. Hosts ca
n still apply aftertwo dozen applications a day are still arriving.
Hosts can still apply after
Tuesday, but any bookings will be canceled until they are regist
ered.Tuesday, but any bookings will be canceled until they are r
egistered.Tuesday, but any bookings will be canceled until they
are registered.
2/11/2019 Airbnb loses thousands of hosts in SF as registration
rules kick in - SFChronicle.com
https://www.sfchronicle.com/business/article/Airbnb-loses-
thousands-of-hosts-in-SF-as-12496624.php 3/7
Airbnb, which got its start in San Francisco just under a decade
ago and is stillAirbnb, which got its start in San Francisco just
under a decade ago and is stillAirbnb, which got its start in San
Francisco just under a decade ago and is still
headquartered here, is by far the city’s biggest vacation-
rental site. It says thatheadquartered here, is by far the city’s bi
ggest vacation-
rental site. It says thatheadquartered here, is by far the city’s bi
ggest vacation-rental site. It says that
most hosts are residents who rent out spare rooms, or their entir
e home whenmost hosts are residents who rent out spare rooms,
or their entire home whenmost hosts are residents who rent out s
pare rooms, or their entire home when
they are away, making them compliant with city laws.they are a
way, making them compliant with city laws.they are away, maki
ng them compliant with city laws.
In addition, the company has about 2,650 listings in San Francis
co that areIn addition, the company has about 2,650 listings in S
an Francisco that areIn addition, the company has about 2,650 li
stings in San Francisco that are
exempt from the registration requirement, including rentals of 3
0 or more days,exempt from the registration requirement, includ
ing rentals of 30 or more days,exempt from the registration requ
irement, including rentals of 30 or more days,
bed and breakfasts, and hotels.bed and breakfasts, and hotels.be
d and breakfasts, and hotels.
“Over the last few months, we’ve focused on educating our host
community“Over the last few months, we’ve focused on educati
ng our host community“Over the last few months, we’ve focuse
d on educating our host community
about the registration process, and will continue our outreach ef
forts in the finalabout the registration process, and will continue
our outreach efforts in the finalabout the registration process, a
nd will continue our outreach efforts in the final
days to ensure hosts have all the information they need to regist
er,” saiddays to ensure hosts have all the information they need
to register,” saiddays to ensure hosts have all the information th
ey need to register,” said
spokeswoman Mattie Zazueta.spokeswoman Mattie Zazueta.spo
keswoman Mattie Zazueta.
Airbnb has removed more than 2,600 listings since September. I
t doesn’t yetAirbnb has removed more than 2,600 listings since
September. It doesn’t yetAirbnb has removed more than 2,600 li
stings since September. It doesn’t yet
know how many more it must ax Tuesday. Many listings had litt
le activity, soknow how many more it must ax Tuesday. Many li
stings had little activity, soknow how many more it must ax Tue
sday. Many listings had little activity, so
their removal won’t hurt its local business, she said.their remov
al won’t hurt its local business, she said.their removal won’t hur
t its local business, she said.
Airbnb said it booked the same number of nights in San Francis
co in the 30 daysAirbnb said it booked the same number of nigh
ts in San Francisco in the 30 daysAirbnb said it booked the sam
e number of nights in San Francisco in the 30 days
after Dec. 5 as during the same period a year earlier. Worldwide
, its businessafter Dec. 5 as during the same period a year earlie
r. Worldwide, its businessafter Dec. 5 as during the same period
a year earlier. Worldwide, its business
soared during the same time frame. It booked 3 million guests g
lobally for Newsoared during the same time frame. It booked 3
million guests globally for Newsoared during the same time fra
me. It booked 3 million guests globally for New
Year’s Eve —
up 50 percent from the last night of 2016.Year’s Eve —
up 50 percent from the last night of 2016.Year’s Eve —
up 50 percent from the last night of 2016.
HomeAway and VRBO, both owned by Expedia, and FlipKey, o
wned byHomeAway and VRBO, both owned by Expedia, and Fli
pKey, owned byHomeAway and VRBO, both owned by Expedia,
and FlipKey, owned by
TripAdvisor, showcase many second homes, which San Francisc
o does not allowTripAdvisor, showcase many second homes, wh
ich San Francisco does not allowTripAdvisor, showcase many s
econd homes, which San Francisco does not allow
to be offered as vacation rentals.to be offered as vacation rental
s.to be offered as vacation rentals.
“FlipKey looks like a massacre happened, there are so few listin
gs now,” said“FlipKey looks like a massacre happened, there ar
e so few listings now,” said“FlipKey looks like a massacre happ
ened, there are so few listings now,” said
Omar Masry, senior analyst at the Office of Short-
Term Rentals. “On VRBO, youOmar Masry, senior analyst at th
e Office of Short-
Term Rentals. “On VRBO, youOmar Masry, senior analyst at th
e Office of Short-Term Rentals. “On VRBO, you
A sign points to the desk where Senior Analyst Omar Masry
helps Marcy Lipton with her paperwork forA sign points to the
desk where Senior Analyst Omar Masry helps Marcy Lipton
with her paperwork forA sign points to the desk where Senior
Analyst Omar Masry helps Marcy Lipton with her paperwork for
in San Francisco, Calif., on Wednesday,hosting guests in her
sco,
Short Term Rentals in San Francisco, Calif., on Wednesday,
who wish
Francisco residents who wish to host guests host guests through
Airbnb, VRBOthrough Airbnb, VRBOthrough Airbnb, VRBO
2/11/2019 Airbnb loses thousands of hosts in SF as registration
rules kick in - SFChronicle.com
https://www.sfchronicle.com/business/article/Airbnb-loses-
thousands-of-hosts-in-SF-as-12496624.php 4/7
can see that the map of San Francisco is no longer covered in pi
ns (of availablecan see that the map of San Francisco is no long
er covered in pins (of availablecan see that the map of San Fran
cisco is no longer covered in pins (of available
properties). A shakeout is happening.”properties). A shakeout is
happening.”properties). A shakeout is happening.”
FlipKey has removed 498 San Francisco listings and has only 57
remaining,FlipKey has removed 498 San Francisco listings and
has only 57 remaining,FlipKey has removed 498 San Francisco l
istings and has only 57 remaining,
excluding those exempt from the registration requirement such a
s hotels,excluding those exempt from the registration requireme
nt such as hotels,excluding those exempt from the registration r
equirement such as hotels,
timeshares and B&Bs, the city said.timeshares and B&Bs, the ci
ty said.timeshares and B&Bs, the city said.
TripAdvisor spokeswoman Laurel Greatrix said FlipKey worked
closely with theTripAdvisor spokeswoman Laurel Greatrix said
FlipKey worked closely with theTripAdvisor spokeswoman Lau
rel Greatrix said FlipKey worked closely with the
city to comply with the regulations, and noted that it offers a va
riety ofcity to comply with the regulations, and noted that it off
ers a variety ofcity to comply with the regulations, and noted th
at it offers a variety of
accommodations in San Francisco, such as hotels, hostels and B
&Bs.accommodations in San Francisco, such as hotels, hostels a
nd B&Bs.accommodations in San Francisco, such as hotels, host
els and B&Bs.
Data for HomeAway and VRBO were not immediately available.
Data for HomeAway and VRBO were not immediately available
. Data for HomeAway and VRBO were not immediately availabl
e. In May 2016,In May 2016,In May 2016,
they had about 1,300 local listings, a they had about 1,300 local
listings, a they had about 1,300 local listings, a Chronicle inves
tigationChronicle investigationChronicle investigation found. fo
und. found.
“HomeAway remains committed to working through the law’s i
mplementation“HomeAway remains committed to working throu
gh the law’s implementation“HomeAway remains committed to
working through the law’s implementation
plan with the city and hope to continue our partnership on reaso
nable publicplan with the city and hope to continue our partners
hip on reasonable publicplan with the city and hope to continue
our partnership on reasonable public
policy and enforcement in the new year.” said spokesman Philip
Minardi.policy and enforcement in the new year.” said spokesm
an Philip Minardi.policy and enforcement in the new year.” said
spokesman Philip Minardi.
Airbnb and HomeAway sued San Francisco in 2016 over a strict
new law passedAirbnb and HomeAway sued San Francisco in 2
016 over a strict new law passedAirbnb and HomeAway sued Sa
n Francisco in 2016 over a strict new law passed
in June of that year. A U.S. district judge rejected the companie
s’ arguments thatin June of that year. A U.S. district judge rejec
ted the companies’ arguments thatin June of that year. A U.S. di
strict judge rejected the companies’ arguments that
their rights were being violated and ordered them to work with
San Francisco ontheir rights were being violated and ordered th
em to work with San Francisco ontheir rights were being violate
d and ordered them to work with San Francisco on
a registration system. Such registrations were part of the “Airbn
b law” enacted ina registration system. Such registrations were
part of the “Airbnb law” enacted ina registration system. Such r
egistrations were part of the “Airbnb law” enacted in
early 2015, but the requirement was widely ignored. Only about
1,800 hostsearly 2015, but the requirement was widely ignored.
Only about 1,800 hostsearly 2015, but the requirement was wide
ly ignored. Only about 1,800 hosts
registered.registered.registered.
San Francisco wants hosts to register to ensure compliance with
suchSan Francisco wants hosts to register to ensure compliance
with suchSan Francisco wants hosts to register to ensure compl
iance with such
requirements as hosts being permanent residents who do not ren
t entire homesrequirements as hosts being permanent residents
who do not rent entire homesrequirements as hosts being perma
nent residents who do not rent entire homes
for more than 90 days a year. The law seeks to prevent landlord
s from removingfor more than 90 days a year. The law seeks to
prevent landlords from removingfor more than 90 days a year. T
he law seeks to prevent landlords from removing
…
2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing,
yet win fans - SFChronicle.com
https://www.sfchronicle.com/realestate/article/How-S-F-s-
Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa-
sfgate-result 1/6
B I Z & T E C H B I Z & T E C H B I Z & T E C H // //
// R E A L E S TAT ER E A L E S TAT ER E A L E S TAT E
How S.F.'s Airbnb listings skirt law, affectHow S.F.'s Airbnb lis
tings skirt law, affectHow S.F.'s Airbnb listings skirt law, affect
housing, yet win fanshousing, yet win fanshousing, yet win fans
housing supply -
listings skirt the law, affect housing supply - yet find favorHow
supply - yet find favor
with travelers, hostswith travelers, hostswith travelers, hosts
Carolyn SaidCarolyn SaidCarolyn Said
p.m.
https://www.sfchronicle.com/author/carolyn-said/
2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing,
yet win fans - SFChronicle.com
https://www.sfchronicle.com/realestate/article/How-S-F-s-
Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa-
sfgate-result 2/6
Thousands of San Franciscans have transformed their homes int
o impromptuThousands of San Franciscans have transformed the
ir homes into impromptuThousands of San Franciscans have tra
nsformed their homes into impromptu
inns using Airbnb, the website that lets people rent rooms or ho
uses to travelers.inns using Airbnb, the website that lets people
rent rooms or houses to travelers.inns using Airbnb, the website
that lets people rent rooms or houses to travelers.
These short-
term rentals haven't been an easy sell to landlords, housing acti
vistsThese short-
term rentals haven't been an easy sell to landlords, housing acti
vistsThese short-
term rentals haven't been an easy sell to landlords, housing acti
vists
and others who say they flout the law, violate leases, remove sc
arce housingand others who say they flout the law, violate lease
s, remove scarce housingand others who say they flout the law,
violate leases, remove scarce housing
stock, drive up rents and annoy neighbors. But the scale of Airb
nb's impact onstock, drive up rents and annoy neighbors. But th
e scale of Airbnb's impact onstock, drive up rents and annoy nei
ghbors. But the scale of Airbnb's impact on
San Francisco has been hard to measure -
until now.San Francisco has been hard to measure -
until now.San Francisco has been hard to measure - until now.
Although the company refuses to release numbers, a data analys
isAlthough the company refuses to release numbers, a data anal
ysisAlthough the company refuses to release numbers, a data an
alysis
commissioned by The Chronicle found almost 5,000 San Francis
co homes,commissioned by The Chronicle found almost 5,000 S
an Francisco homes,commissioned by The Chronicle found almo
st 5,000 San Francisco homes,
apartments, and private or shared rooms for rent via Airbnb. Tw
o-
thirds wereapartments, and private or shared rooms for rent via
Airbnb. Two-
thirds wereapartments, and private or shared rooms for rent via
Airbnb. Two-thirds were
entire houses or apartments, showing how far Airbnb has come f
rom its couch-
entire houses or apartments, showing how far Airbnb has come f
rom its couch-
entire houses or apartments, showing how far Airbnb has come f
rom its couch-
surfer origins, and contradicting its portrayal as a service for pe
ople who rent outsurfer origins, and contradicting its portrayal a
s a service for people who rent outsurfer origins, and contradicti
ng its portrayal as a service for people who rent out
a spare room and interact with guests.a spare room and interact
with guests.a spare room and interact with guests.
And 160 entire homes or apartments seem to be rented full time,
giving weight toAnd 160 entire homes or apartments seem to be
rented full time, giving weight toAnd 160 entire homes or apart
ments seem to be rented full time, giving weight to
arguments that the service is allowing landlords to flout strict re
ntal laws.arguments that the service is allowing landlords to flo
ut strict rental laws.arguments that the service is allowing landl
ords to flout strict rental laws.
Connotate Inc., a Web data harvesting firm, compiled the data fr
om Airbnb'sConnotate Inc., a Web data harvesting firm, compile
d the data from Airbnb'sConnotate Inc., a Web data harvesting f
irm, compiled the data from Airbnb's
website on May 19.website on May 19.website on May 19.
"In a city that has chronic housing shortages, the number of Air
bnb homes that"In a city that has chronic housing shortages, the
number of Airbnb homes that"In a city that has chronic housing
shortages, the number of Airbnb homes that
appear to not be available on the rental market is significant," s
aid Laura Teller,appear to not be available on the rental market
is significant," said Laura Teller,appear to not be available on t
he rental market is significant," said Laura Teller,
Connotate chief strategy officer.Connotate chief strategy officer
.Connotate chief strategy officer.
Here is a breakdown of findings:Here is a breakdown of finding
s:Here is a breakdown of findings:
Airbnb -
Heights mansion is the priciest listing on Airbnb - a graceful
is
the priciest listing on Airbnb - a graceful chateau in one of the
city's most opulent neighborhoods. Two-thirds of San Francisco
listings are for entire houses orcity's most opulent
neighborhoods. Two-thirds of San Francisco listings are for
entire houses orcity's most opulent neighborhoods. Two-thirds
of San Francisco listings are for entire houses or
apartments.apartments.apartments.
Photo: Leah Millis, The ChroniclePhoto: Leah Millis, The
ChroniclePhoto: Leah Millis, The Chronicle
2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing,
yet win fans - SFChronicle.com
https://www.sfchronicle.com/realestate/article/How-S-F-s-
Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa-
sfgate-result 3/6
-- How many rentals? -- How many rentals? --
How many rentals? Airbnb had 4,798 properties listed in the cit
y. Almost two-
Airbnb had 4,798 properties listed in the city. Almost two-
Airbnb had 4,798 properties listed in the city. Almost two-
thirds - 2,984 - were entire houses or apartments.thirds - 2,984 -
were entire houses or apartments.thirds - 2,984 -
were entire houses or apartments.
Of the remainder, 1,651 were private rooms and 163 were share
d rooms. Dozens ofOf the remainder, 1,651 were private rooms
and 163 were shared rooms. Dozens ofOf the remainder, 1,651
were private rooms and 163 were shared rooms. Dozens of
shared spaces were in communal "hacker hostels" that offer cras
h space and ashared spaces were in communal "hacker hostels" t
hat offer crash space and ashared spaces were in communal "hac
ker hostels" that offer crash space and a
place to make tech-industry connections.place to make tech-
industry connections.place to make tech-industry connections.
-- How often?-- How often?--
How often? Critics fear that some Airbnb hosts run full-
time hotels, thus Critics fear that some Airbnb hosts run full-
time hotels, thus Critics fear that some Airbnb hosts run full-
time hotels, thus
reducing the city's housing supply and changing the character of
residentialreducing the city's housing supply and changing the
character of residentialreducing the city's housing supply and ch
anging the character of residential
neighborhoods.neighborhoods.neighborhoods.
Connotate could not determine how often properties were rented
out, nor if theyConnotate could not determine how often proper
ties were rented out, nor if theyConnotate could not determine h
ow often properties were rented out, nor if they
were available on the date it harvested the data. But, like a brea
d-
crumb trail,were available on the date it harvested the data. But,
like a bread-
crumb trail,were available on the date it harvested the data. But,
like a bread-crumb trail,
reviews left by visitors offer some insights on frequency of use.
(Not all visitorsreviews left by visitors offer some insights on f
requency of use. (Not all visitorsreviews left by visitors offer so
me insights on frequency of use. (Not all visitors
write reviews, so this underestimates usage.)write reviews, so th
is underestimates usage.)write reviews, so this underestimates u
sage.)
About two-
thirds of listings had fewer than 10 reviews, fitting Airbnb's por
trayalAbout two-
thirds of listings had fewer than 10 reviews, fitting Airbnb's por
trayalAbout two-
thirds of listings had fewer than 10 reviews, fitting Airbnb's por
trayal
of occasional use.of occasional use.of occasional use.
A quarter had 11 to 50 reviews. Most properties have been on th
e site for only aA quarter had 11 to 50 reviews. Most properties
have been on the site for only aA quarter had 11 to 50 reviews.
Most properties have been on the site for only a
couple of years, meaning that this group hosted up to twice a m
onth.couple of years, meaning that this group hosted up to twice
a month.couple of years, meaning that this group hosted up to t
wice a month.
However 6.4 percent - 307 listings -
had more than 50 reviews, implying heavy orHowever 6.4 perce
nt - 307 listings -
had more than 50 reviews, implying heavy orHowever 6.4 perce
nt - 307 listings - had more than 50 reviews, implying heavy or
constant visitor traffic.constant visitor traffic.constant visitor tr
affic.
These popular properties included 160 entire homes or apartmen
ts, 140 privateThese popular properties included 160 entire hom
es or apartments, 140 privateThese popular properties included
160 entire homes or apartments, 140 private
rooms and seven shared rooms.rooms and seven shared rooms.ro
oms and seven shared rooms.
-- -- --
Who hosts? Who hosts? Who hosts? The bulk of San Francisco'
s 3,785 hosts - 3,272, or 86.4 percent -
hadThe bulk of San Francisco's 3,785 hosts -
3,272, or 86.4 percent -
hadThe bulk of San Francisco's 3,785 hosts -
3,272, or 86.4 percent - had
a single listing, buttressing Airbnb's claim that most rent out the
ir own places.a single listing, buttressing Airbnb's claim that m
ost rent out their own places.a single listing, buttressing Airbnb'
s claim that most rent out their own places.
But the remaining 513 hosts control multiple properties.But the
remaining 513 hosts control multiple properties.But the remaini
ng 513 hosts control multiple properties.
2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing,
yet win fans - SFChronicle.com
https://www.sfchronicle.com/realestate/article/How-S-F-s-
Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa-
sfgate-result 4/6
When broken down by properties, the presence of these multiple
hosts is moreWhen broken down by properties, the presence of
these multiple hosts is moreWhen broken down by properties, th
e presence of these multiple hosts is more
prominent.prominent.prominent.
A total of 1,526 properties - almost a third -
are controlled by people with two orA total of 1,526 properties
- almost a third -
are controlled by people with two orA total of 1,526 properties
- almost a third - are controlled by people with two or
more listings. The top 10 hosts collectively controlled 248 listin
gs.more listings. The top 10 hosts collectively controlled 248 lis
tings.more listings. The top 10 hosts collectively controlled 248
listings.
Some of these multiple-
listers were property managers handling Airbnb rentalsSome of
these multiple-
listers were property managers handling Airbnb rentalsSome of
these multiple-
listers were property managers handling Airbnb rentals
on behalf of hosts who want to avoid the hassle; some were peo
ple offering twoon behalf of hosts who want to avoid the hassle;
some were people offering twoon behalf of hosts who want to a
void the hassle; some were people offering two
different rooms in their homes.different rooms in their homes.di
fferent rooms in their homes.
In New York City, a Connotate study found evidence of large-
scale illegal hotels.In New York City, a Connotate study found
evidence of large-
scale illegal hotels.In New York City, a Connotate study found
evidence of large-scale illegal hotels.
The Chronicle didn't find that. However, some hosts with multip
le listings couldThe Chronicle didn't find that. However, some h
osts with multiple listings couldThe Chronicle didn't find that.
However, some hosts with multiple listings could
be treating a handful of units as more-
lucrative vacation rentals.be treating a handful of units as more-
lucrative vacation rentals.be treating a handful of units as more-
lucrative vacation rentals.
-- What does it cost?-- What does it cost?--
What does it cost? Citywide, entire homes or apartments averag
ed $226 a night, Citywide, entire homes or apartments averaged
$226 a night, Citywide, entire homes or apartments averaged $2
26 a night,
private rooms $116 and shared rooms $80. Whole houses ranged
from $337 aprivate rooms $116 and shared rooms $80. Whole h
ouses ranged from $337 aprivate rooms $116 and shared rooms
$80. Whole houses ranged from $337 a
night in Cow Hollow to $125 in Visitacion Valley.night in Cow
Hollow to $125 in Visitacion Valley.night in Cow Hollow to $1
25 in Visitacion Valley.
The priciest listing: a Pacific Heights mansion for $6,000 a nigh
t.The priciest listing: a Pacific Heights mansion for $6,000 a nig
ht.The priciest listing: a Pacific Heights mansion for $6,000 a ni
ght.
The cheapest: a shared downtown living room for $18.The chea
pest: a shared downtown living room for $18.The cheapest: a sh
ared downtown living room for $18.
-- Where are the listings?-- Where are the listings?--
Where are the listings? Airbnb's footprint spreads throughout S
an Francisco, Airbnb's footprint spreads throughout San Francis
co, Airbnb's footprint spreads throughout San Francisco,
ranging from the Great Highway to South Beach.ranging from th
e Great Highway to South Beach.ranging from the Great Highwa
y to South Beach.
The Mission had 681 listings, the equivalent of two Marriott Un
ion Squares.The Mission had 681 listings, the equivalent of two
Marriott Union Squares.The Mission had 681 listings, the equiv
alent of two Marriott Union Squares.
Western Addition/NoPa, SoMa and the Castro were also popular
locations.Western Addition/NoPa, SoMa and the Castro were al
so popular locations.Western Addition/NoPa, SoMa and the Cas
tro were also popular locations.
By contrast, the city's 34,000 hotel rooms are heavily clustered;
about 20,000 areBy contrast, the city's 34,000 hotel rooms are h
eavily clustered; about 20,000 areBy contrast, the city's 34,000
hotel rooms are heavily clustered; about 20,000 are
within a short walk of Moscone Center.within a short walk of M
oscone Center.within a short walk of Moscone Center.
Airbnb, valued at $10 billion -
more than Hyatt Hotels or Wyndham Worldwide -
Airbnb, valued at $10 billion -
more than Hyatt Hotels or Wyndham Worldwide -
Airbnb, valued at $10 billion -
more than Hyatt Hotels or Wyndham Worldwide -
says its business model, which helps regular people become "mi
cro-
says its business model, which helps regular people become "mi
cro-
says its business model, which helps regular people become "mi
cro-
2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing,
yet win fans - SFChronicle.com
https://www.sfchronicle.com/realestate/article/How-S-F-s-
Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa-
sfgate-result 5/6
entrepreneurs," should not be regulated in the same way as hotel
s.entrepreneurs," should not be regulated in the same way as hot
els.entrepreneurs," should not be regulated in the same way as h
otels.
The company has grown rapidly since its mid-
2008 founding. Two years ago, itThe company has grown rapidl
y since its mid-
2008 founding. Two years ago, itThe company has grown rapidl
y since its mid-2008 founding. Two years ago, it
had 1,800 San Francisco listings, a number that has almost tripl
ed.had 1,800 San Francisco listings, a number that has almost tr
ipled.had 1,800 San Francisco listings, a number that has almost
tripled.
In fact, the number may have been higher just a few months ago
. Many localIn fact, the number may have been higher just a few
months ago. Many localIn fact, the number may have been high
er just a few months ago. Many local
hosts reportedly have removed listings after news of evictions a
nd codehosts reportedly have removed listings after news of evi
ctions and codehosts reportedly have removed listings after new
s of evictions and code
violations.violations.violations.
San Francisco lawmakers now are tackling how to regulate Airb
nb, VRBO,San Francisco lawmakers now are tackling how to re
gulate Airbnb, VRBO,San Francisco lawmakers now are tacklin
g how to regulate Airbnb, VRBO,
FlipKey and similar services, which violate the city's ban on ren
tals of less thanFlipKey and similar services, which violate the
city's ban on rentals of less thanFlipKey and similar services, w
hich violate the city's ban on rentals of less than
30 days.30 days.30 days.
Supervisor David Chiu has introduced legislation to legalize the
services whileSupervisor David Chiu has introduced legislation
to legalize the services whileSupervisor David Chiu has introdu
ced legislation to legalize the services while
…
San Francisco StateUniversity, College of
Business, Department of Hospitality and
Tourism Management
HTM 424 – Tourism Management
Assignment – Air BnB and otherMarket Sharing
Companies
Instructions: You are required to answer the
following questions. You should
save your answers in a Word document for
submission. Please do not repeat the
questions on your answer sheet. Instead, please
list the answers
numerically/sequentially by simply utilizing 1, 2, 3,
and 4. Each assignment must
have a cover page listing your name, the name
of the assignment, and the date.
The cover page does not count towards the word
count. For each assignment, you
are expected to answer the assigned questions in
your own words. Each
assignment paper should be at least 250 words.
Papers less than the
required 250 words will get zero. This does not mean
each question requires a
250-word response; rather, the total number of words
for answering the
questions must total more than 250 words.
Assignment - Read the assigned articles posted on
iLearn then answer the
questions/prompts below.
The sharing economy has become a bone of
contention as it has become a
disruptive forcein numerous industries, particularly
the taxi industry thanks to
Uber and Lyft, which has been protected from competition
by state and local
laws. Protectionism, as any Economics 101
student could attest, leadsto poor
services, lack of innovation and poor pricing.
Companies like Lyft and Uber have
created competition where it was essentially
was non-existent and the existing taxi
industry has been forced to respond to the altered
competitive landscape.
The philosophical debate over Airbnb otheraspects of
the sharing economy
typically divide along the political (red and blue)
axis. Free market advocates have
quickly fallen in love with thesecompanies, seeing
them as the marketplace in
action, while progressives tend to deride the
“sharing” economy as an attack on
laborunions that will choke off local government
from the critical tax revenue it
garners from traditional hotels. Unsurprisingly,
Hillary Clinton has promised to get
government heavily involved in regulating different
aspects of sharing economy
companies.
Readings
• Please read the assigned articles posted on iLearn
regarding AirBnB and
othermarket sharing companies.
Questions/prompts
Free market advocates have quickly fallen in love
with the market sharing
companies (e.g., AirBnB, Uber), seeing them as
the marketplace in action, while
progressives tend to deride the “sharing” economy as
an attack on laborunions
that will choke off local government from the critical
tax revenue it garners from
traditional hotels.
1. Defend your position: Are you for or against market
sharing
companies/economies (free market or progressive)
Why or why not?
2. Is market sharing companies and economies
good or bad for tourism
and travelers? Why or why not?
Please defend your position and opinion with facts
and figures. Provide
referencesas necessary.
Sample Reflection Paper Format/Outline
• The following outline should be used for your
reflection paper. You are not
required to use the titles(e.g., BriefIntroduction,
Body, etc.) but should use
this general format when writing your paper.
• Cover Page
o Title of paper to include the following:
o Reflection Paper Title
o Student Name and ID
o Course Title and Section
o Professor Name and Title
o Due Date of Submission
• Main Paper
o Brief Introduction
§ Introduce the topicto the reader and summarize
your
reflection of this topic/article.
o Body
§ Address the following prompts as prescribed in
the
assignment. Include 3-4 examples for each prompt
o Conclusion
§ Conclude the reflection paper by summarizing
your comments
and main points to the reader.
o References
§ Include any referencesthat were used in your reflection
paper
including the main authors. Use APA style.
Plagiarism - Unless noted otherwise,
assignments will be submitted through
Turnitin.com. It is strongly encouraged that you
provide citations for any
source/reference that is used in your writing.
Turnitin.com provides both a “match”
analysis and grammar analysis. Your“match” rating
must be under 20% and ideally
under 15%.Points will be deducted for high match
ratings, including failure of the
assignment.
Reflection Paper Assignment Title Goes Here
John Q Student
HTM424 – Tourism Management
ID: 123456789
San Francisco State University
Faculty: Dr. Andrew Walls
January 1, 2000
1. Sed ut perspiciatis unde omnis iste natus error sit voluptatem
accusantium
doloremque laudantium, totam rem aperiam, eaque ipsa quae ab
illo inventore
veritatis et quasi architecto beatae vitae dicta sunt explicabo.
Nemo enim ipsam
voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed
quia consequuntur
magni dolores eos qui ratione voluptatem sequi nesciunt. Neque
porro quisquam est,
qui dolorem ipsum quia dolor sit amet, consectetur, adipisci
velit, sed quia non
numquam eius modi tempora incidunt ut labore et dolore
magnam aliquam quaerat
voluptatem. Ut enim ad minima veniam, quis nostrum
exercitationem ullam corporis
suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur?
Quis autem vel eum
iure reprehenderit qui in ea voluptate velit esse quam nihil
molestiae consequatur, vel
illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque
porro quisquam est,
qui dolorem ipsum quia dolor sit amet, consectetur, adipisci
velit, sed quia non
numquam eius modi tempora incidunt ut labore et dolore
magnam aliquam quaerat
voluptatem. Ut enim ad minima veniam, quis nostrum
exercitationem ullam corporis
suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur?
Quis autem vel eum
iure reprehenderit qui in ea voluptate velit esse quam nihil
molestiae consequatur, vel
illum qui dolorem eum fugiat quo voluptas nulla pariatur
2. Sed ut perspiciatis unde omnis iste natus error sit voluptatem
accusantium
doloremque laudantium, totam rem aperiam, eaque ipsa quae ab
illo inventore
veritatis et quasi architecto beatae vitae dicta sunt explicabo.
Nemo enim ipsam
voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed
quia consequuntur
magni dolores eos qui ratione voluptatem sequi nesciunt. Neque
porro quisquam est,
qui dolorem ipsum quia dolor sit amet, consectetur, adipisci
velit, sed quia non
numquam eius modi tempora incidunt ut labore et dolore
magnam aliquam quaerat
voluptatem. Ut enim ad minima veniam, quis nostrum
exercitationem ullam corporis
suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur?
Quis autem vel eum
iure reprehenderit qui in ea voluptate velit esse quam nihil
molestiae consequatur, vel
illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque
porro quisquam est,
qui dolorem ipsum quia dolor sit amet, consectetur, adipisci
velit, sed quia non
numquam eius modi tempora incidunt ut labore et dolore
magnam aliquam quaerat
voluptatem. Ut enim ad minima veniam, quis nostrum
exercitationem ullam corporis
suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur?
Quis autem vel eum
iure reprehenderit qui in ea voluptate velit esse quam nihil
molestiae consequatur, vel
illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque
porro quisquam est,
qui dolorem ipsum quia dolor sit amet, consectetur, adipisci
velit, sed quia non
numquam eius modi tempora incidunt ut labore et dolore
magnam aliquam quaerat
voluptatem. Ut enim ad minima veniam, quis nostrum
exercitationem ullam corporis
suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur?
Quis autem vel eum
iure reprehenderit qui in ea voluptate velit esse quam nihil
molestiae consequatur, vel
illum qui dolorem eum fugiat quo voluptas nulla pariatur.

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Airbnb's Impact in SF: At Least 350 Entire Homes Appear to be Full-Time Vacation Rentals

  • 1. Airbnb’s impact in San Francisco SF Chronicle Carolyn Said July 12, 2015 Said,C. (2015, July 12, 2015). The Airbnb effect. San Francisco Chronicle. Retrieved from https://www.sfchronicle.com/airbnb- impact-san-francisco-2015/#1 Part 1 - The Airbnb effect
  • 2. At least 350 entire homes listed on Airbnb appear to be full-time vacation rentals, bolstering claims by activists that the service removes scarce housing from the city’s limited inventory. July 12, 2015 https://www.sfchronicle.com/airbnb-impact-san-francisco- 2015/#1 Stories by Carolyn Said | Design by Michael Grant | Development and graphics by Aaron Williams, Maegan Clawges and John Blanchard | Photography by Paul Chinn, Liz Hafalia, Jason Henry, Leah Millis, Amy Osborne, Lea Suzuki and Sam Wolson | Edited by Ben Muessig | Copyedited by Caroline Grannan Both Airbnb and its San Francisco critics are correct. Mostof the booming vacation-rental company’s local listings are only occasionally rented to travelers, as Airbnb says. However, at least 350 entire properties listed on Airbnb — and hundreds more listed on competing sites HomeAway/VRBO and FlipKey — appear to be full-time vacation rentals, bolstering claims by activists that the services remove scarce housing from the city’s limited inventory.Those are among the findings from a data dive into the threecompanies’ websites.
  • 3. It’s not the thousands of illegal hotels that critics allege have sprung up thanks to Airbnb and its rivals. But in a city wracked by a housing crisis, where a typical year sees just 2,000 new units added, a few hundred units off the market makes a significant dent. Using houses as hotels ranks among San Francisco’s most-contentious issues, debated fiercely by lawmakers, residents, advocates and corporations, and now likely headed for a ballot-boxshowdown. Opponents say short-term rentals are so lucrative that greedy landlords and tenants illegally divert precious housing stock to the practice. Proponents say services like Airbnb help regular people afford to stay in San Francisco, while forging international friendships. For decades, a seldom-enforced law banned vacation rentals in San Francisco. A new law enacted on Feb. 1 legalized such rentals, with conditions: hostsmust be full-time residents, whole-property rentals are capped at 90 days a year, and all hostsmust register with the city. But so far only a fraction of hosts— about 700 — have registered, while the city itself admits it struggles to catch scofflaws.Mayor Ed Lee this month created a new office to streamline registration and pursue violations. At the core of this dispute is a simple
  • 4. question that is devilishly difficult to answer: How do the impromptu inns affect the city’s housing market? To investigate, The Chronicle commissioned data- extraction companies Connotate Inc. and Import.io to harvest San Francisco information from the Airbnb, HomeAway and FlipKey websites on May 19. Connotate also extracted Airbnb listing data for The Chronicle on the same date in 2014, allowing for insights about year-over-year changes. Here’s a summary of the findings: Total listings and cost Amid all the controversy, the number of Airbnb listings in San Francisco grew 13.8 percent in the year, hitting 5,459, despite a significant portion of properties dropping out. The $202 average nightly cost among all property types — entire homes, private rooms and shared rooms — was up $19 (10.9 percent) from a year ago. Entire homes accounted for 3,264 of the 2015 listings, or 59.8 percent; private rooms numbered 1,969 or 36 percent and shared rooms tallied 226 or 4.1 percent. Prices for entire homes rose 13.3 percent to $255; private rooms edged up 6 percent to $123 and
  • 5. shared rooms ballooned 55 percent to $124. That increase was propelled by somenew hacker hostels — shared houses that pack young workers into bunk beds. Length and frequency of rentals Almost two-thirds— 64 percent — of all listings had 10 or fewer reviews over the past year, supporting the idea that they were rented only infrequently. However, the remaining listings racked up a significant chunk of guest reviews — a telling, albeit conservative indicator of usage as not all guests leave reviews. Properties listed on Airbnb both last year and this year averaged 22 reviews each. Among entire homes, 352 showed 26 or more reviews in the 52-week period. That means new guests checked in at least every otherweekand likely more often. An additional 349 new or returning listings for entire homes also had 26 or more reviews, attained during an indeterminate time period. Where are they? Vacation rentals are spread throughout San Francisco, in contrast to the city’s 34,000
  • 6. hotel rooms, which are heavily clustered near Moscone Center, Union Square and Fisherman’s Wharf. The Mission District, with 789 listings (up from 681 last year), remains the city’s most popular Airbnb location, followed by SoMa (388 listings) and the Western Addition/NoPa (369). Bernal Heights added 58 properties to become fourth-most-popular, with 264 spaces for rent. The Bayview added eightlistings (for a total of 58), and racked up 757 new guest comments in a year, pointing to rise in usage in one of the city’s lower-cost neighborhoods. Who hosts? While most Airbnb hostscontrol a single property, 205 hostshave threeor more listings. These super hostsaccount for 4.8 percent of all hosts, but control 993 properties — 18.2 percent of Airbnb’s local listings. Some are property managers, someare hacker hostels, someare legal hotels and someare people who may have siphoned off housing stock to make more money hosting visitors. Wrede Petersmeyer, who oversees Airbnb analytics, flew out from New York, to discuss the company’s data and defend its model. Most entire units in San Francisco are rented out fewer than 30 days a year, he said, while only 10 percent of hostsrent out a space where they do not live. Entire units were booked an average of 65 nights over the 12 months
  • 7. ended July 5, with a median stay of 29 nights, Airbnb said. “Data scrapes are unfairly used to draw specific — oftennegative — conclusions about a small subset of our host community,” he said, “when the reality is the vast majority are middle-class families sharing the home in which they live.” Since 60 percent of Airbnb’s local listings are entire homes, does that undercut the company’s assertion that guests and hostsare “sharing” spaces and forging friendships? “Local, authentic hospitality doesn’t always mean the host has to be thereto give you the keys,” Petersmeyer said. Part 2 - Living with Airbnb A family in the Castro welcomes guests to raise funds and make friends, while a landlord in Nob Hill stands accused of turning a Victorian home into a full-time hotel. July 12, 2015 https://www.sfchronicle.com/airbnb-impact-san-francisco-
  • 8. 2015/#2 Geoff Benjamin and his husband, Craig Persiko, oftenlist rooms in their four-bedroom Castro condo on Airbnb to raise spare cash. Another host identified on the site as Yumi has allegedly turned two entire flats on Nob Hill into Airbnb hotels, hosting a frequent stream of temporary renters, while also listing another roomfor rent in the Richmond District. The tales of thesehostsillustrate both sidesof the vacation- rental debate. Persiko chairs the computer science department at City College of San Francisco, while Benjamin recently launched the SoMa cabaret theatre and nightclub Oasis — a laborof love financed by Airbnb guests. Renting to travelers “in many ways became like a small-business loan that we didn’t have to repay,” Benjamin said. “In essence, it paid my salary for the two years it took to open Oasis.” The couple rent two to four rooms to travelers at different times. They paid for sleep-away camp for their children, Tobias, 10, and Serafina, 12, by renting out their bedrooms while they were away, for instance. They love meeting people, and the feeling seems mutual. Airbnb guests read to their kids and eat meals with the family. Benjamin said the
  • 9. rooms wouldn’t work as permanent housing, because most people prefer not to stay long with a family with children. “I’vealways wanted my children to identify as citizens of the world,” Benjamin said. “A really excited energy comes from people when they travel. We get to see the city through their eyes.” Over on Nob Hill, Katieanne Moran and her flatmates say they are surrounded by Airbnb renters. Long-term tenants in the middle flat of a Victorian triplex, they discovered that the top floor and basement flats had been converted to full- time Airbnb use, with six individual rooms going for $100 to $130 a night. “Rooms were being rented below us, above us and in the building all around us,” she said. “It was very disconcerting; we felt trapped.” Their landlady, Yumi, does not live in the building, the tenants said. When they voiced concerns about noise and security, the landlady said “she could do whatever she wanted and if it caused problems, we would be evicted.” Now they’re suing Yumi, whose legal name is Mingjing Li, for violating city ordinances, negligence and creating a private nuisance. Li
  • 10. and her attorney declined to comment. “This is one of the more egregious cases, but we oftensee landlords try to forcetenants out ... (to use) Airbnb and otherhosting platforms,” said Mark Hooshmand, the tenants’ lawyer. “Money motivates people to not follow regulations.” Part 3 - Hosts or hoteliers? The Chronicle compiled a conservative estimate of Airbnb listings functioning as full-time vacation rentals. July 12, 2015 https://www.sfchronicle.com/airbnb-impact-san-francisco- 2015/#3 How many San Franciscans use Airbnb to turn their places into year-round hotels? Airbnb knows the answer: Its transaction system captures exactly how many nights each property is rented. The company could remove listings after they exceed the legal limit of 90 days — but it doesn’t want to do so. It says those bad players would simply migrate to other platforms such as Craigslist that don’t police listings. Nor does it want to open the kimono on exactly how many days each place is rented out. And even though it now collects San Francisco’s 14
  • 11. percent hoteltax — remitting more than $1 million a month — it resists requests to tell the tax collector which homes are rented and how often. For someone looking in, guest reviews provide the best insight into how oftena unit is rented. The more reviews, the more frequentlya property hoststravelers. By counting how many reviews each property generated in the 365 days between our two data dives, we compiled a conservative estimate of places functioning as full-time vacation rentals. Among whole properties — houses, condos and apartments — listed on the site on May 19 in 2014 and 2015, 352 racked up 26 or more reviews over the year. That includes 104 with a stunning 51 or more reviews. For entire units that weren’t on the site last year, 349 had a total of 26 or more reviews. Some were new listings and somewere returning properties, so we can’tsay conclusively that all reviews were accumulated in a single year. Reviews underestimate usage. Airbnb says only two- thirds of guests leave reviews — meaning a property with 30 reviews in a year
  • 12. may have hosted 45 unique visitors, nearly one a week. San Francisco guests stay an average of 5.5 nights, Airbnb says, so 30 reviews translates into an average of 165 nights of occupancy — and likely more, accounting for guests who don’t leave reviews. Overall, the number of reviews for all San Francisco listings surged over the 12 months, rising by 44,842 to 105,192. Yet the majority of listings had only a handful of reviews, buttressing Airbnb’s assertion of infrequentusage. Looking at all categories of properties and including both repeats and the new or returned listings, 3,242 or 59.3 percent, have 10 or fewer reviews over their entire time on Airbnb. Another 958 had 11 to 25 reviews, while 639 had 26 to 50 reviews, implying usage between casual and frequent. But 620 homes and rooms, or 11.4 percent of listings, amassed 51 or more reviews, implying very heavy usage. The power of super hosts MostAirbnb hostscontrol just a single listing — but 206 hostscontrol threeor more listings. These “superhosts” account for 4.8 percent of all hosts, but run 18.2 percent of Airbnb’s San Francisco listings.
  • 13. Annette Fajardo says it’s no mystery why landlords prefer to rent to short-term visitors. “The dirty little secret is that owners do this to avoid rent control,” she said. At the same time,“rent-controlled tenants do it to make money on the units that the owners should be making money on.” She’s in a position to know. Her SF Holiday Rentals, in business since2002, is the city’s oldest short-term rental management site, she said. She handles 20 to 30 San Francisco listings and another seven to 10 in Pacifica, listing them on multiple websites, including Airbnb, HomeAway and its subsidiaryVRBO. Her listings focus on entire homes, many available year-round. About a third are in-law units; someare second homes; someare small buildings owned by a landlord, including her own Bernal Heights duplex (she lives elsewhere and rents both units to travelers). She does this all legally. Her property owners now request a 30-day minimum stay, she said, exempting them from the new short-term rental law. “They didn’t want the headaches of working with the government or (officials) snooping into their business practices,” she said. The change made her business easier, sinceshe
  • 14. doesn’t have to handle turnover every few days. Fajardo is a “super host” on both Airbnb and HomeAway, among the top 10 on both sites based on number of listings. MostAirbnb hosts(3,599 people, or 85 percent of hosts) control just a single listing, accounting for 66 percent of all properties. Another 434 list two properties. Many have a legitimate reason: Either they rent out two rooms in their home, or they rent out a room and also offer their entire home when they travel. However, 205 hostscontrol threeor more listings. These super hostsaccount for 4.8 percent of all hosts, but control 993 properties — 18.2 percent of Airbnb’s San Francisco listings. Many hostswith multiple listings are either property managers like Fajardo or people running hacker hostels, packing young techies into bunk beds for cheap crash space and camaraderie. Properties handled by managers can include ones skirting regulations, as well as those like Fajardo’s that adapted to become legal. Pillow
  • 15. (22 listings) and Guesthop (15 listings) are otherleading concierge services. Hacker hostels are problematic, as they may flout a variety of city rules on overcrowding, according to ScottSanchez, San Francisco zoning administrator. If they require a 30-day minimum stay, however, they may be allowed in most districts as group houses, he said. Airbnb’s top two super hostsboth run hacker hostels. Rob, No. 1 with 30 listings, rents rooms in Tech House SF but does not live there, residents said. Gatz, No. 2, runs Looky Home with 25 listings. Another group of people who control multiple listings seems to have turned entire homes or apartments into year-round pads for travelers. Often they have just a handful of listings in different parts of the city. Eighty Airbnb hostshave four to six listings, controlling 374 rentals among them. Generally that’s too few for them to be property management services — and too many for them to be legitimately living at those locations. It’s a rare San Franciscan who could rent six bedrooms at his or her home. As part of a renewed effort on enforcing
  • 16. vacation-rental laws, San Francisco sent violation letters this month to hostsin this category, targeting 15 hostswith 72 short-term rentals around the city. More than half are blocks of multiple units in brand-new high-rises in SoMa and Mid-Market, while others are two- to four-units buildings entirely devoted to short-term rentals, the City Planning Department said. The units were listed on various services, while somehad their own rental websites. “We want to crack down on people taking housing off the market and hurting San Francisco,” said TonyWinnicker, a senior adviser to Mayor Ed Lee. “But we also want law- abiding people to be able to do occasional (short-term rentals) because it helps many people afford to live in our city.” Part 4 - Airbnb hostscome and go In the year sinceThe Chronicle’s last data dive, 2,773 listings dropped off of Airbnb — although they were replaced by 3,492 new listings. July 12, 2015 https://www.sfchronicle.com/airbnb-impact-san-francisco- 2015/#4 Bootstrapping a business was eating up her cash,so the San Francisco woman listed her
  • 17. Marina apartment on Airbnb in 2013. She rented it out about 70 nights a year for $260 a night. “I would coordinate trips for work and family, camp out with friends or do ‘Airbnb arbitrage,’ where I’d stay at a less-expensive Airbnb place,” she said. The cute one-bedroom with views of the Golden Gate Bridge was always snapped up. “It was a self-perpetuating, ka-ching ka-ching money machine,” she said. “It was such a relief to know I could always rent it on Airbnb to subsidize my rent.” She made almost a year’s rent over two years. But when San Francisco implemented its vacation- rental rules in February, registering her unit seemed like a hassle. She feared that the city might compel Airbnb to identify hosts and prosecute those who failed to register. But her biggest worry — and the reason she declined to be named for this story— is that short-term renting violates her lease. She took down her listing. “I felt like I made my hay when the sun was shining, but now it’s over,” she said. In the year sinceThe Chronicle’s last data dive, 2,773 listings, or 57.8 percent, dropped out of the site, although they were replaced by a larger
  • 18. number: 3,492 new listings for a net growth of 719 listings, or 15 percent. Airbnb says listings oftencycle in and out. For instance, people list their house before they go on vacation and take it down when they return. Indeed, many of the new listings appear to have had longer tenure than a year. Tom Slee, an independent researcherand author of the forthcoming book “What’s Yours Is Mine” about on-demand companies, examined Airbnb churn worldwide, finding an exit rate of between 50 and 60 percent of listings in cities such as New York, Los Angeles, Amsterdam, Parisand Barcelona over about a year. At the same time,the entryrate of new listings always resulted in net growth, he found. The listings that left generally had only a handful of reviews, implying infrequentusage, while those that stayed averaged reviews in the double digits, he said. “My feeling was that it was largely people who tried it, found it wasn’t for them and left,” he said. Looking at the Bay Area, including San Francisco,
  • 19. the East Bay and the Peninsula, he found a 51 percent exit rate, lower than that for the city alone. That props up the idea that San Francisco is losing more listings due to users’ fears about new regulations and landlord prohibitions on subleasing. Part 5 - Flouting the law While Airbnb cultivates a folksy image of hostsas middle-class locals making ends meet, HomeAway proclaims its hostsare affluent out-of- towners renting their pied-a-terres. July 12, 2015 https://www.sfchronicle.com/airbnb-impact-san-francisco- 2015/#5 While Airbnb cultivates a folksy image of its hostsas middle-class locals making ends meet, HomeAway proclaims that its hostsare affluent out-of- towners renting out their pieds-a- terre. “The vast majority of our listings fall into the category that the city is trying to stop: this ‘evil’ second-home owner, who we don’t believe is evil,” said Carl Shepherd, co-founder and chiefdevelopment officer of the Texas company.
  • 20. Prices for its 1,001 local listings, all private homes, reflect that more upscale image, averaging $302 in San Francisco compared with Airbnb’s entire-home average of $255. HomeAway, which ownsVRBO and otherbrands, is up front about the fact that its business model flouts San Francisco’s new vacation-rental law. In fact, it sued the city, saying the law was tailored for Airbnb. Most HomeAway properties in San Francisco are second homes whose owners do not reside here and thus are barred by the new law from renting to tourists for periods of less than 30 days, HomeAway said in its suit claiming discrimination. A judge tossed the case on procedural grounds. Its hostsincreasingly request 30-day minimums in San Francisco, Shepherd said, although only 156 listings specified monthly rates. People who control multiple properties — oftencalled super hosts— are more dominant on HomeAway than on Airbnb. Almost half of the HomeAway properties — 461, or 46 percent — are in the hands of someone with multiple listings. They are controlled by 87 hosts, or 14.8 percent of the total. Hosts with dozens of listings are clearly vacation-management companies like Pillow
  • 21. and RedAwning Vacation Rentals. That doesn’t prove that their listings are legal or illegal, just that they belong to otherpeople. HomeAway functions like a classified listing service, rather than a middleman like Airbnb. That also means that far fewer reviews appear on its website. HomeAway said thereis about a 10 to 15 percent overlap between its listings and those on Airbnb worldwide; it didn’t have a breakdown for San Francisco. It has even more overlap with FlipKey because many largeproperty managers list on both sites, but didn’t have a specific number. FlipKey, owned by TripAdvisor Inc., has 359 local properties with an average priceof $269. Super hostsalso dominate its site, with 220 properties, or 61.3 percent, in the hands of 35 hosts, or 25.7 percent of hosts. FlipKey declined to comment. HomeAway has a big chunk of homes — 148 — controlled by people with just two or three listings, oftenin different parts of the city.
  • 22. Shepherd is frank about the explanation. Most, he presumes, are tenants gaming the system. “When someone has several different listings in a city like San Francisco, those are probably all rented apartments being arbitraged by the renter,” he said. “Arbitrage means I pay $4,000 a month and rent it (short term) for $300 a night, with or without the landlord’s permission, but most likely without.” San Francisco actually abetted such people by regulating vacation rentals, Shepherd said. “The new law tells you exactly how to skirt it,” he said. “All you have to do is say you live there270 days a year. You do have to lie and you do have to obfuscate.But the city is at a distinct disadvantage because they can’tcatch this.” 2/11/2019 Lake Tahoe houses sit vacant while locals struggle to find affordable housing - SFChronicle.com
  • 23. https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses- sit-vacant-while-locals-13601651.php 1/7 L I F E S T Y L E L I F E S T Y L E L I F E S T Y L E // // // T R AV E LT R AV E LT R AV E L Lake Tahoe houses sit vacant while localsLake Tahoe houses sit vacant while localsLake Tahoe houses sit vacant while locals struggle to find affordable housingstruggle to find affordable ho usingstruggle to find affordable housing By Dave ZookBy Dave ZookBy Dave Zook a.m. Some Tahoe-area destinations are changing their rules around vacation rentals.Some Tahoe-area destinations are changing their rules around vacation rentals.Some Tahoe-area destinations are changing their rules around vacation rentals. Photo: iStockphoto / Getty ImagesPhoto: iStockphoto / Getty ImagesPhoto: iStockphoto / Getty Images 2/11/2019 Lake Tahoe houses sit vacant while locals struggle to find affordable housing - SFChronicle.com https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses- sit-vacant-while-locals-13601651.php 2/7 For more stories like this, check out The Chronicle’s weekly Tr avel newsletter!For more stories like this, check out The Chroni cle’s weekly Travel newsletter!For more stories like this, check out The Chronicle’s weekly Travel newsletter!
  • 24. Sign up Sign up Sign up hereherehere... At a standing-room- only town hall meeting in January at Sierra Nevada CollegeAt a standing-room- only town hall meeting in January at Sierra Nevada CollegeAt a standing-room- only town hall meeting in January at Sierra Nevada College in Incline Village, Nev., residents voiced passionate opinions on a question thatin Incline Village, Nev., residents voiced passio nate opinions on a question thatin Incline Village, Nev., residen ts voiced passionate opinions on a question that has chafed the Lake Tahoe area for decades: What’s the best wa y to house thehas chafed the Lake Tahoe area for decades: What ’s the best way to house thehas chafed the Lake Tahoe area for decades: What’s the best way to house the hordes of vacationers who descend on the lake year- round?hordes of vacationers who descend on the lake year- round?hordes of vacationers who descend on the lake year- round? “They come and party and leave trash in the streets, and take ho using away from“They come and party and leave trash in the str eets, and take housing away from“They come and party and leav e trash in the streets, and take housing away from the locals,” a longtime resident said. “But I and many others co uldn’t afford tothe locals,” a longtime resident said. “But I and many others couldn’t afford tothe locals,” a longtime resident sa id. “But I and many others couldn’t afford to live here unless I rented out my spare bedroom.”live here unless I rented out my spare bedroom.”live here unless I rented out m
  • 25. y spare bedroom.” “Plus, they bring in millions in tax dollars,” a woman added.“Pl us, they bring in millions in tax dollars,” a woman added.“Plus, they bring in millions in tax dollars,” a woman added. Such is life for Tahoe locals: The crush of tourists can often fee l overwhelming,Such is life for Tahoe locals: The crush of touri sts can often feel overwhelming,Such is life for Tahoe locals: T he crush of tourists can often feel overwhelming, but it is also the lifeblood of the economy. The region, which en compasses fivebut it is also the lifeblood of the economy. The r egion, which encompasses fivebut it is also the lifeblood of the economy. The region, which encompasses five counties in two states, sees around 3 million visitors a year.cou nties in two states, sees around 3 million visitors a year.countie s in two states, sees around 3 million visitors a year. At issue that evening was the management of short- term rentals — units leasedAt issue that evening was the management of short- term rentals — units leasedAt issue that evening was the management of short- term rentals — units leased for 30 days or less at a time. Think ski cabins, lakeside lodges, vacation condosfor 30 days or less at a time. Think ski cabins, l akeside lodges, vacation condosfor 30 days or less at a time. Thi nk ski cabins, lakeside lodges, vacation condos and the plethora of other housing options available on sites such as Airbnb andand the plethora of other housing options availabl e on sites such as Airbnb andand the plethora of other housing o ptions available on sites such as Airbnb and
  • 26. VRBO. STRs, as they’re known, are a crucial source of income for residents andVRBO. STRs, as they’re known, are a crucial s ource of income for residents andVRBO. STRs, as they’re know n, are a crucial source of income for residents and municipal governments in an area where tourism is the dominan t industry, butmunicipal governments in an area where tourism i s the dominant industry, butmunicipal governments in an area w here tourism is the dominant industry, but they’ve saddled communities with all sorts of nuisances: illegal parking,they’ve saddled communities with all sorts of nuisances : illegal parking,they’ve saddled communities with all sorts of n uisances: illegal parking, excessive noise, wild partying, trash.excessive noise, wild party ing, trash.excessive noise, wild partying, trash. “Opinions of STRs vary dramatically,” says Jeff Loux, town ma nager of Truckee.“Opinions of STRs vary dramatically,” says Je ff Loux, town manager of Truckee.“Opinions of STRs vary dram atically,” says Jeff Loux, town manager of Truckee. “We hear the spectrum from ‘STRs are the problem’ to ‘You can ’t possibly ban“We hear the spectrum from ‘STRs are the proble m’ to ‘You can’t possibly ban“We hear the spectrum from ‘STR s are the problem’ to ‘You can’t possibly ban these, they are the lifeblood of the economy.’”these, they are th e lifeblood of the economy.’”these, they are the lifeblood of the economy.’” Perhaps more consequential to a region where the median annua l income hoversPerhaps more consequential to a region where th e median annual income hoversPerhaps more consequential to a
  • 27. region where the median annual income hovers around $45,000, STRs stress the already limited housing supply of Lake Tahoe — around $45,000, STRs stress the already limited housing supply of Lake Tahoe — around $45,000, STRs stress the already limited housing supply of Lake Tahoe — http://www.sfchronicle.com/newsletters/travel/ 2/11/2019 Lake Tahoe houses sit vacant while locals struggle to find affordable housing - SFChronicle.com https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses- sit-vacant-while-locals-13601651.php 3/7 where 65 percent of homes sit vacant most of the year and local s are increasinglywhere 65 percent of homes sit vacant most of t he year and locals are increasinglywhere 65 percent of homes si t vacant most of the year and locals are increasingly struggling to find affordable housing.struggling to find affordab le housing.struggling to find affordable housing. The discord over STRs in Tahoe has been swirling for a decade, since the rise ofThe discord over STRs in Tahoe has been swirl ing for a decade, since the rise ofThe discord over STRs in Taho e has been swirling for a decade, since the rise of rental services. But the issue was reignited last fall when voters in South Lakerental services. But the issue was reignited last fal l when voters in South Lakerental services. But the issue was re ignited last fall when voters in South Lake
  • 28. Tahoe passed Measure T, an ordinance designed to phase out ST Rs by 2021. TheTahoe passed Measure T, an ordinance designed to phase out STRs by 2021. TheTahoe passed Measure T, an or dinance designed to phase out STRs by 2021. The measure passed by a mere 58 votes — less than 1 percent of votes cast — but themeasure passed by a mere 58 votes — less than 1 percent of votes cast — but themeasure passed by a mere 58 votes — less than 1 percent of votes cast — but the message became clear: South Lake’s citizenry is fed up with the lack ofmessage became clear: South Lake’s citizenry is fed up with the lack ofmessage became clear: South Lake’s citizenry is fed up with the lack of regulations on STRs.regulations on STRs.regulations on STRs. While Measure T represents the most extreme example of action on STRs, similarWhile Measure T represents the most extreme example of action on STRs, similarWhile Measure T represents the most extreme example of action on STRs, similar debates are happening all around Lake Tahoe, exemplifying the tightrope walkdebates are happening all around Lake Tahoe, exe mplifying the tightrope walkdebates are happening all around L ake Tahoe, exemplifying the tightrope walk of attracting tourism and maintaining a town’s unique character. of attracting tourism and maintaining a town’s unique character. of attracting tourism and maintaining a town’s unique character. “It is a balancing act,” Loux says. “On the one hand, this is a re sort community“It is a balancing act,” Loux says. “On the one h and, this is a resort community“It is a balancing act,” Loux says
  • 29. . “On the one hand, this is a resort community where people have rented their properties on a short- term basis for decades. …where people have rented their propert ies on a short- term basis for decades. …where people have rented their propert ies on a short-term basis for decades. … On the other hand, we are a community, not just a resort.”On th e other hand, we are a community, not just a resort.”On the othe r hand, we are a community, not just a resort.” To help ground future decisions in data, a report on the impact o f STRs is soon toTo help ground future decisions in data, a repo rt on the impact of STRs is soon toTo help ground future decisi ons in data, a report on the impact of STRs is soon to be released by the Mountain Housing Council of Tahoe- Truckee, a coalition of 28be released by the Mountain Housing Council of Tahoe- Truckee, a coalition of 28be released by the Mountain Housing Council of Tahoe-Truckee, a coalition of 28 business and community groups including ski resorts, governme nts and realtybusiness and community groups including ski reso rts, governments and realtybusiness and community groups incl uding ski resorts, governments and realty boards. Due out this month, the report focuses on the Truckee/N orth Tahoeboards. Due out this month, the report focuses on the Truckee/North Tahoeboards. Due out this month, the report focu ses on the Truckee/North Tahoe region, which includes the majority of Tahoe’s west shore, the n orth shore goingregion, which includes the majority of Tahoe’s west shore, the north shore goingregion, which includes the maj
  • 30. ority of Tahoe’s west shore, the north shore going east to where it borders Nevada, and up to Truckee, 15 miles no rth of the lake.east to where it borders Nevada, and up to Truck ee, 15 miles north of the lake.east to where it borders Nevada, a nd up to Truckee, 15 miles north of the lake. Seana Doherty, project manager for the council, hopes the study will serve as aSeana Doherty, project manager for the council, hopes the study will serve as aSeana Doherty, project manager f or the council, hopes the study will serve as a turning point for policymakers, as it will sharpen the focus on t he scope of theturning point for policymakers, as it will sharpen the focus on the scope of theturning point for policymakers, as it will sharpen the focus on the scope of the issue. For example, the council found that 13 percent of the esti mated 38,801issue. For example, the council found that 13 perce nt of the estimated 38,801issue. For example, the council found that 13 percent of the estimated 38,801 housing units in Truckee and North Tahoe are being rented on a short- termhousing units in Truckee and North Tahoe are being rented on a short- termhousing units in Truckee and North Tahoe are being rented on a short-term basis. Doherty believes this number is significantly lower than p eople wouldbasis. Doherty believes this number is significantly lower than people wouldbasis. Doherty believes this number is s ignificantly lower than people would have assumed, indicating that the impact of STRs may not be as large a part ofhave assumed, indicating that the impact of STRs
  • 31. may not be as large a part ofhave assumed, indicating that the i mpact of STRs may not be as large a part of the housing problem as people imagined.the housing problem as people imagined.the housing problem as people imagined. 2/11/2019 Lake Tahoe houses sit vacant while locals struggle to find affordable housing - SFChronicle.com https://www.sfchronicle.com/travel/article/Lake-Tahoe-houses- sit-vacant-while-locals-13601651.php 4/7 For now, the debate remains hotly contested, as different areas of the lake takeFor now, the debate remains hotly contested, as different areas of the lake takeFor now, the debate remains hotl y contested, as different areas of the lake take different approaches to management. Here is how the issue is sh aping up arounddifferent approaches to management. Here is ho w the issue is shaping up arounddifferent approaches to manage ment. Here is how the issue is shaping up around the lake.the lake.the lake. South Lake TahoeSouth Lake TahoeSouth Lake TahoeSouth Lak e Tahoe Situated adjacent to a handful of tourist- friendly casinos just over the stateSituated adjacent to a handful of tourist- friendly casinos just over the stateSituated adjacent to a handful of tourist-friendly casinos just over the state border in Nevada, South Lake Tahoe is the largest city on the la
  • 32. ke, with 22,000border in Nevada, South Lake Tahoe is the large st city on the lake, with 22,000border in Nevada, South Lake Ta hoe is the largest city on the lake, with 22,000 residents.residents.residents. It’s also a hotbed of STR controversy; Measure T is the most ag gressive attemptIt’s also a hotbed of STR controversy; Measure T is the most aggressive attemptIt’s also a hotbed of STR contro versy; Measure T is the most aggressive attempt to rein in short- term rentals in the region. Supporters believe the measure could to rein in short- term rentals in the region. Supporters believe the measure could to rein in short- term rentals in the region. Supporters believe the measure could add to the supply of long- term rental options. Detractors worry about stymieingadd to the supply of long- term rental options. Detractors worry about stymieingadd to the supply of long- term rental options. Detractors worry about stymieing cash flow to the city, including an estimated $4 million in annua l tax revenue.cash flow to the city, including an estimated $4 mi llion in annual tax revenue.cash flow to the city, including an es timated $4 million in annual tax revenue. The measure seeks to reduce occupancy limits for STR units and eliminate themThe measure seeks to reduce occupancy limits fo r STR units and eliminate themThe measure seeks to reduce occ upancy limits for STR units and eliminate them completely by the end of 2021 outside the tourist core, which ru
  • 33. ns alongcompletely by the end of 2021 outside the tourist core, which runs alongcompletely by the end of 2021 outside the touri st core, which runs along Highway 50 from Ski Run Boulevard to the Nevada border. Ther e are about 1,400Highway 50 from Ski Run Boulevard to the Ne vada border. There are about 1,400Highway 50 from Ski Run Bo ulevard to the Nevada border. There are about 1,400 units outside the tourist core and 400 within it. Measure T grant s full- time Southunits outside the tourist core and 400 within it. Meas ure T grants full- time Southunits outside the tourist core and 400 within it. Meas ure T grants full-time South Lake Tahoe residents an exemption to the new rules.Lake Tahoe residents an exemption to the new rules.Lake Tahoe residents a n exemption to the new rules. Before Measure T, the city had taken other measures to curb unc hecked STRBefore Measure T, the city had taken other measure s to curb unchecked STRBefore Measure T, the city had taken ot her measures to curb unchecked STR growth. In October 2017, for example, the city put a moratorium on vacationgrowth. In October 2017, for example, the city put a moratorium on vacationgrowth. In October 2017, for example, t he city put a moratorium on vacation rental permits, and at the end of that year enacted heavy fines fo r partying,rental permits, and at the end of that year enacted hea vy fines for partying,rental permits, and at the end of that year e nacted heavy fines for partying, illegal parking and other nuisance issues.illegal parking and oth
  • 34. er nuisance issues.illegal parking and other nuisance issues. … 2/11/2019 Airbnb loses thousands of hosts in SF as registration rules kick in - SFChronicle.com https://www.sfchronicle.com/business/article/Airbnb-loses- thousands-of-hosts-in-SF-as-12496624.php 1/7 B I Z & T E C H B I Z & T E C H B I Z & T E C H // // // B U S I N E S SB U S I N E S SB U S I N E S S Airbnb loses thousands of hosts in SF asAirbnb loses thousands of hosts in SF asAirbnb loses thousands of hosts in SF as registration rules kick inregistration rules kick inregistration rul es kick in Carolyn SaidCarolyn SaidCarolyn Said a. a.m. Gustav Choto (left) talks with Omar Masry, senior analyst at the short- with Omar Masry, senior analyst at the short- Hosts in SanGustav Choto (left) talks with Omar Masry, senior analyst at the short- Francisco for Airbnb and other services must register properties by Tuesday.Francisco for Airbnb and other services must register properties by Tuesday.Francisco for Airbnb and other services must register properties by Tuesday. Photo: Carlos Avila Gonzalez, The ChroniclePhoto: Carlos Avila Gonzalez, The ChroniclePhoto: Carlos Avila Gonzalez,
  • 35. The Chronicle https://www.sfchronicle.com/author/carolyn-said/ 2/11/2019 Airbnb loses thousands of hosts in SF as registration rules kick in - SFChronicle.com https://www.sfchronicle.com/business/article/Airbnb-loses- thousands-of-hosts-in-SF-as-12496624.php 2/7 Thousands of San Francisco hosts on Airbnb and rival home- stay sites haveThousands of San Francisco hosts on Airbnb and rival home- stay sites haveThousands of San Francisco hosts on Airbnb and rival home-stay sites have stopped renting their homes and rooms to tourists. Many others are scramblingstopped renting their homes and rooms to tourists . Many others are scramblingstopped renting their homes and ro oms to tourists. Many others are scrambling to register their vacation rentals with the city as a Tuesday dead line looms forto register their vacation rentals with the city as a Tuesday deadline looms forto register their vacation rentals wit h the city as a Tuesday deadline looms for Airbnb and HomeAway to kick off unregistered hosts.Airbnb an d HomeAway to kick off unregistered hosts.Airbnb and HomeA way to kick off unregistered hosts. “If you look at the sites, you’ll notice a substantial reduction in the number of“If you look at the sites, you’ll notice a substantia l reduction in the number of“If you look at the sites, you’ll noti ce a substantial reduction in the number of
  • 36. listings,” said Kevin Guy, director of the San Francisco Office o f Short- Termlistings,” said Kevin Guy, director of the San Francisco Of fice of Short- Termlistings,” said Kevin Guy, director of the San Francisco Of fice of Short-Term Rental Administration and Enforcement.Rental Administration a nd Enforcement.Rental Administration and Enforcement. The rush to register is the result of an agreement between the cit y and the sites,The rush to register is the result of an agreement between the city and the sites,The rush to register is the result o f an agreement between the city and the sites, which had fought San Francisco’s efforts to strengthen registrati on requirementswhich had fought San Francisco’s efforts to stre ngthen registration requirementswhich had fought San Francisco ’s efforts to strengthen registration requirements and rental limitations imposed in 2015. After a court battle, San Francisco,and rental limitations imposed in 2015. After a court battle, San Francisco,and rental limitations imposed in 2015. Af ter a court battle, San Francisco, Airbnb and HomeAway reached a settlement in May that require d the sites toAirbnb and HomeAway reached a settlement in Ma y that required the sites toAirbnb and HomeAway reached a sett lement in May that required the sites to register all hosts in phases starting in September.register all hos ts in phases starting in September.register all hosts in phases sta rting in September. By Tuesday, all hosts must be registered. Airbnb and HomeAwa y won’t allowBy Tuesday, all hosts must be registered. Airbnb a
  • 37. nd HomeAway won’t allowBy Tuesday, all hosts must be registe red. Airbnb and HomeAway won’t allow unregistered hosts on their sites, and other services, like FlipKe y, which weren’tunregistered hosts on their sites, and other serv ices, like FlipKey, which weren’tunregistered hosts on their site s, and other services, like FlipKey, which weren’t a party to the settlement, will face fines of up to $1,000 a day p er listing anda party to the settlement, will face fines of up to $ 1,000 a day per listing anda party to the settlement, will face fin es of up to $1,000 a day per listing and criminal penalties if they help arrange bookings of unregistered listings.criminal penalties if they help arrange bookings of unre gistered listings.criminal penalties if they help arrange bookings of unregistered listings. The city said 2,168 hosts had met its requirements to offer temp orary rentals asThe city said 2,168 hosts had met its requiremen ts to offer temporary rentals asThe city said 2,168 hosts had met its requirements to offer temporary rentals as of Thursday — representing a fraction of the 8,453 Airbnb listings the cityof T hursday — representing a fraction of the 8,453 Airbnb listings the cityof T hursday — representing a fraction of the 8,453 Airbnb listings the city observed in early August. (That count excludes more than 2,500 listings exemptobserved in early August. (That count excludes more than 2,500 listings exemptobserved in early August. (That count excludes more than 2,500 listings exempt from the rules.) An additional 737 have submitted applications a
  • 38. nd can hostfrom the rules.) An additional 737 have submitted ap plications and can hostfrom the rules.) An additional 737 have s ubmitted applications and can host while those are pending. About 15 percent of them have more th an one listing,while those are pending. About 15 percent of the m have more than one listing,while those are pending. About 15 percent of them have more than one listing, such as two rooms in their home.such as two rooms in their hom e.such as two rooms in their home. The number is in flux: Some pending applications may be reject ed, while aboutThe number is in flux: Some pending application s may be rejected, while aboutThe number is in flux: Some pend ing applications may be rejected, while about two dozen applications a day are still arriving. Hosts can still ap ply aftertwo dozen applications a day are still arriving. Hosts ca n still apply aftertwo dozen applications a day are still arriving. Hosts can still apply after Tuesday, but any bookings will be canceled until they are regist ered.Tuesday, but any bookings will be canceled until they are r egistered.Tuesday, but any bookings will be canceled until they are registered. 2/11/2019 Airbnb loses thousands of hosts in SF as registration rules kick in - SFChronicle.com https://www.sfchronicle.com/business/article/Airbnb-loses- thousands-of-hosts-in-SF-as-12496624.php 3/7 Airbnb, which got its start in San Francisco just under a decade
  • 39. ago and is stillAirbnb, which got its start in San Francisco just under a decade ago and is stillAirbnb, which got its start in San Francisco just under a decade ago and is still headquartered here, is by far the city’s biggest vacation- rental site. It says thatheadquartered here, is by far the city’s bi ggest vacation- rental site. It says thatheadquartered here, is by far the city’s bi ggest vacation-rental site. It says that most hosts are residents who rent out spare rooms, or their entir e home whenmost hosts are residents who rent out spare rooms, or their entire home whenmost hosts are residents who rent out s pare rooms, or their entire home when they are away, making them compliant with city laws.they are a way, making them compliant with city laws.they are away, maki ng them compliant with city laws. In addition, the company has about 2,650 listings in San Francis co that areIn addition, the company has about 2,650 listings in S an Francisco that areIn addition, the company has about 2,650 li stings in San Francisco that are exempt from the registration requirement, including rentals of 3 0 or more days,exempt from the registration requirement, includ ing rentals of 30 or more days,exempt from the registration requ irement, including rentals of 30 or more days, bed and breakfasts, and hotels.bed and breakfasts, and hotels.be d and breakfasts, and hotels. “Over the last few months, we’ve focused on educating our host community“Over the last few months, we’ve focused on educati ng our host community“Over the last few months, we’ve focuse d on educating our host community
  • 40. about the registration process, and will continue our outreach ef forts in the finalabout the registration process, and will continue our outreach efforts in the finalabout the registration process, a nd will continue our outreach efforts in the final days to ensure hosts have all the information they need to regist er,” saiddays to ensure hosts have all the information they need to register,” saiddays to ensure hosts have all the information th ey need to register,” said spokeswoman Mattie Zazueta.spokeswoman Mattie Zazueta.spo keswoman Mattie Zazueta. Airbnb has removed more than 2,600 listings since September. I t doesn’t yetAirbnb has removed more than 2,600 listings since September. It doesn’t yetAirbnb has removed more than 2,600 li stings since September. It doesn’t yet know how many more it must ax Tuesday. Many listings had litt le activity, soknow how many more it must ax Tuesday. Many li stings had little activity, soknow how many more it must ax Tue sday. Many listings had little activity, so their removal won’t hurt its local business, she said.their remov al won’t hurt its local business, she said.their removal won’t hur t its local business, she said. Airbnb said it booked the same number of nights in San Francis co in the 30 daysAirbnb said it booked the same number of nigh ts in San Francisco in the 30 daysAirbnb said it booked the sam e number of nights in San Francisco in the 30 days after Dec. 5 as during the same period a year earlier. Worldwide , its businessafter Dec. 5 as during the same period a year earlie r. Worldwide, its businessafter Dec. 5 as during the same period
  • 41. a year earlier. Worldwide, its business soared during the same time frame. It booked 3 million guests g lobally for Newsoared during the same time frame. It booked 3 million guests globally for Newsoared during the same time fra me. It booked 3 million guests globally for New Year’s Eve — up 50 percent from the last night of 2016.Year’s Eve — up 50 percent from the last night of 2016.Year’s Eve — up 50 percent from the last night of 2016. HomeAway and VRBO, both owned by Expedia, and FlipKey, o wned byHomeAway and VRBO, both owned by Expedia, and Fli pKey, owned byHomeAway and VRBO, both owned by Expedia, and FlipKey, owned by TripAdvisor, showcase many second homes, which San Francisc o does not allowTripAdvisor, showcase many second homes, wh ich San Francisco does not allowTripAdvisor, showcase many s econd homes, which San Francisco does not allow to be offered as vacation rentals.to be offered as vacation rental s.to be offered as vacation rentals. “FlipKey looks like a massacre happened, there are so few listin gs now,” said“FlipKey looks like a massacre happened, there ar e so few listings now,” said“FlipKey looks like a massacre happ ened, there are so few listings now,” said Omar Masry, senior analyst at the Office of Short- Term Rentals. “On VRBO, youOmar Masry, senior analyst at th e Office of Short- Term Rentals. “On VRBO, youOmar Masry, senior analyst at th e Office of Short-Term Rentals. “On VRBO, you
  • 42. A sign points to the desk where Senior Analyst Omar Masry helps Marcy Lipton with her paperwork forA sign points to the desk where Senior Analyst Omar Masry helps Marcy Lipton with her paperwork forA sign points to the desk where Senior Analyst Omar Masry helps Marcy Lipton with her paperwork for in San Francisco, Calif., on Wednesday,hosting guests in her sco, Short Term Rentals in San Francisco, Calif., on Wednesday, who wish Francisco residents who wish to host guests host guests through Airbnb, VRBOthrough Airbnb, VRBOthrough Airbnb, VRBO 2/11/2019 Airbnb loses thousands of hosts in SF as registration rules kick in - SFChronicle.com https://www.sfchronicle.com/business/article/Airbnb-loses- thousands-of-hosts-in-SF-as-12496624.php 4/7 can see that the map of San Francisco is no longer covered in pi ns (of availablecan see that the map of San Francisco is no long er covered in pins (of availablecan see that the map of San Fran cisco is no longer covered in pins (of available properties). A shakeout is happening.”properties). A shakeout is happening.”properties). A shakeout is happening.” FlipKey has removed 498 San Francisco listings and has only 57 remaining,FlipKey has removed 498 San Francisco listings and has only 57 remaining,FlipKey has removed 498 San Francisco l istings and has only 57 remaining,
  • 43. excluding those exempt from the registration requirement such a s hotels,excluding those exempt from the registration requireme nt such as hotels,excluding those exempt from the registration r equirement such as hotels, timeshares and B&Bs, the city said.timeshares and B&Bs, the ci ty said.timeshares and B&Bs, the city said. TripAdvisor spokeswoman Laurel Greatrix said FlipKey worked closely with theTripAdvisor spokeswoman Laurel Greatrix said FlipKey worked closely with theTripAdvisor spokeswoman Lau rel Greatrix said FlipKey worked closely with the city to comply with the regulations, and noted that it offers a va riety ofcity to comply with the regulations, and noted that it off ers a variety ofcity to comply with the regulations, and noted th at it offers a variety of accommodations in San Francisco, such as hotels, hostels and B &Bs.accommodations in San Francisco, such as hotels, hostels a nd B&Bs.accommodations in San Francisco, such as hotels, host els and B&Bs. Data for HomeAway and VRBO were not immediately available. Data for HomeAway and VRBO were not immediately available . Data for HomeAway and VRBO were not immediately availabl e. In May 2016,In May 2016,In May 2016, they had about 1,300 local listings, a they had about 1,300 local listings, a they had about 1,300 local listings, a Chronicle inves tigationChronicle investigationChronicle investigation found. fo und. found. “HomeAway remains committed to working through the law’s i mplementation“HomeAway remains committed to working throu
  • 44. gh the law’s implementation“HomeAway remains committed to working through the law’s implementation plan with the city and hope to continue our partnership on reaso nable publicplan with the city and hope to continue our partners hip on reasonable publicplan with the city and hope to continue our partnership on reasonable public policy and enforcement in the new year.” said spokesman Philip Minardi.policy and enforcement in the new year.” said spokesm an Philip Minardi.policy and enforcement in the new year.” said spokesman Philip Minardi. Airbnb and HomeAway sued San Francisco in 2016 over a strict new law passedAirbnb and HomeAway sued San Francisco in 2 016 over a strict new law passedAirbnb and HomeAway sued Sa n Francisco in 2016 over a strict new law passed in June of that year. A U.S. district judge rejected the companie s’ arguments thatin June of that year. A U.S. district judge rejec ted the companies’ arguments thatin June of that year. A U.S. di strict judge rejected the companies’ arguments that their rights were being violated and ordered them to work with San Francisco ontheir rights were being violated and ordered th em to work with San Francisco ontheir rights were being violate d and ordered them to work with San Francisco on a registration system. Such registrations were part of the “Airbn b law” enacted ina registration system. Such registrations were part of the “Airbnb law” enacted ina registration system. Such r egistrations were part of the “Airbnb law” enacted in early 2015, but the requirement was widely ignored. Only about 1,800 hostsearly 2015, but the requirement was widely ignored. Only about 1,800 hostsearly 2015, but the requirement was wide
  • 45. ly ignored. Only about 1,800 hosts registered.registered.registered. San Francisco wants hosts to register to ensure compliance with suchSan Francisco wants hosts to register to ensure compliance with suchSan Francisco wants hosts to register to ensure compl iance with such requirements as hosts being permanent residents who do not ren t entire homesrequirements as hosts being permanent residents who do not rent entire homesrequirements as hosts being perma nent residents who do not rent entire homes for more than 90 days a year. The law seeks to prevent landlord s from removingfor more than 90 days a year. The law seeks to prevent landlords from removingfor more than 90 days a year. T he law seeks to prevent landlords from removing … 2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing, yet win fans - SFChronicle.com https://www.sfchronicle.com/realestate/article/How-S-F-s- Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa- sfgate-result 1/6 B I Z & T E C H B I Z & T E C H B I Z & T E C H // // // R E A L E S TAT ER E A L E S TAT ER E A L E S TAT E How S.F.'s Airbnb listings skirt law, affectHow S.F.'s Airbnb lis tings skirt law, affectHow S.F.'s Airbnb listings skirt law, affect housing, yet win fanshousing, yet win fanshousing, yet win fans
  • 46. housing supply - listings skirt the law, affect housing supply - yet find favorHow supply - yet find favor with travelers, hostswith travelers, hostswith travelers, hosts Carolyn SaidCarolyn SaidCarolyn Said p.m. https://www.sfchronicle.com/author/carolyn-said/ 2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing, yet win fans - SFChronicle.com https://www.sfchronicle.com/realestate/article/How-S-F-s- Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa- sfgate-result 2/6 Thousands of San Franciscans have transformed their homes int o impromptuThousands of San Franciscans have transformed the ir homes into impromptuThousands of San Franciscans have tra nsformed their homes into impromptu inns using Airbnb, the website that lets people rent rooms or ho uses to travelers.inns using Airbnb, the website that lets people rent rooms or houses to travelers.inns using Airbnb, the website that lets people rent rooms or houses to travelers. These short- term rentals haven't been an easy sell to landlords, housing acti vistsThese short- term rentals haven't been an easy sell to landlords, housing acti
  • 47. vistsThese short- term rentals haven't been an easy sell to landlords, housing acti vists and others who say they flout the law, violate leases, remove sc arce housingand others who say they flout the law, violate lease s, remove scarce housingand others who say they flout the law, violate leases, remove scarce housing stock, drive up rents and annoy neighbors. But the scale of Airb nb's impact onstock, drive up rents and annoy neighbors. But th e scale of Airbnb's impact onstock, drive up rents and annoy nei ghbors. But the scale of Airbnb's impact on San Francisco has been hard to measure - until now.San Francisco has been hard to measure - until now.San Francisco has been hard to measure - until now. Although the company refuses to release numbers, a data analys isAlthough the company refuses to release numbers, a data anal ysisAlthough the company refuses to release numbers, a data an alysis commissioned by The Chronicle found almost 5,000 San Francis co homes,commissioned by The Chronicle found almost 5,000 S an Francisco homes,commissioned by The Chronicle found almo st 5,000 San Francisco homes, apartments, and private or shared rooms for rent via Airbnb. Tw o- thirds wereapartments, and private or shared rooms for rent via Airbnb. Two- thirds wereapartments, and private or shared rooms for rent via Airbnb. Two-thirds were entire houses or apartments, showing how far Airbnb has come f
  • 48. rom its couch- entire houses or apartments, showing how far Airbnb has come f rom its couch- entire houses or apartments, showing how far Airbnb has come f rom its couch- surfer origins, and contradicting its portrayal as a service for pe ople who rent outsurfer origins, and contradicting its portrayal a s a service for people who rent outsurfer origins, and contradicti ng its portrayal as a service for people who rent out a spare room and interact with guests.a spare room and interact with guests.a spare room and interact with guests. And 160 entire homes or apartments seem to be rented full time, giving weight toAnd 160 entire homes or apartments seem to be rented full time, giving weight toAnd 160 entire homes or apart ments seem to be rented full time, giving weight to arguments that the service is allowing landlords to flout strict re ntal laws.arguments that the service is allowing landlords to flo ut strict rental laws.arguments that the service is allowing landl ords to flout strict rental laws. Connotate Inc., a Web data harvesting firm, compiled the data fr om Airbnb'sConnotate Inc., a Web data harvesting firm, compile d the data from Airbnb'sConnotate Inc., a Web data harvesting f irm, compiled the data from Airbnb's website on May 19.website on May 19.website on May 19. "In a city that has chronic housing shortages, the number of Air bnb homes that"In a city that has chronic housing shortages, the number of Airbnb homes that"In a city that has chronic housing shortages, the number of Airbnb homes that
  • 49. appear to not be available on the rental market is significant," s aid Laura Teller,appear to not be available on the rental market is significant," said Laura Teller,appear to not be available on t he rental market is significant," said Laura Teller, Connotate chief strategy officer.Connotate chief strategy officer .Connotate chief strategy officer. Here is a breakdown of findings:Here is a breakdown of finding s:Here is a breakdown of findings: Airbnb - Heights mansion is the priciest listing on Airbnb - a graceful is the priciest listing on Airbnb - a graceful chateau in one of the city's most opulent neighborhoods. Two-thirds of San Francisco listings are for entire houses orcity's most opulent neighborhoods. Two-thirds of San Francisco listings are for entire houses orcity's most opulent neighborhoods. Two-thirds of San Francisco listings are for entire houses or apartments.apartments.apartments. Photo: Leah Millis, The ChroniclePhoto: Leah Millis, The ChroniclePhoto: Leah Millis, The Chronicle 2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing, yet win fans - SFChronicle.com https://www.sfchronicle.com/realestate/article/How-S-F-s- Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa- sfgate-result 3/6 -- How many rentals? -- How many rentals? --
  • 50. How many rentals? Airbnb had 4,798 properties listed in the cit y. Almost two- Airbnb had 4,798 properties listed in the city. Almost two- Airbnb had 4,798 properties listed in the city. Almost two- thirds - 2,984 - were entire houses or apartments.thirds - 2,984 - were entire houses or apartments.thirds - 2,984 - were entire houses or apartments. Of the remainder, 1,651 were private rooms and 163 were share d rooms. Dozens ofOf the remainder, 1,651 were private rooms and 163 were shared rooms. Dozens ofOf the remainder, 1,651 were private rooms and 163 were shared rooms. Dozens of shared spaces were in communal "hacker hostels" that offer cras h space and ashared spaces were in communal "hacker hostels" t hat offer crash space and ashared spaces were in communal "hac ker hostels" that offer crash space and a place to make tech-industry connections.place to make tech- industry connections.place to make tech-industry connections. -- How often?-- How often?-- How often? Critics fear that some Airbnb hosts run full- time hotels, thus Critics fear that some Airbnb hosts run full- time hotels, thus Critics fear that some Airbnb hosts run full- time hotels, thus reducing the city's housing supply and changing the character of residentialreducing the city's housing supply and changing the character of residentialreducing the city's housing supply and ch anging the character of residential neighborhoods.neighborhoods.neighborhoods. Connotate could not determine how often properties were rented
  • 51. out, nor if theyConnotate could not determine how often proper ties were rented out, nor if theyConnotate could not determine h ow often properties were rented out, nor if they were available on the date it harvested the data. But, like a brea d- crumb trail,were available on the date it harvested the data. But, like a bread- crumb trail,were available on the date it harvested the data. But, like a bread-crumb trail, reviews left by visitors offer some insights on frequency of use. (Not all visitorsreviews left by visitors offer some insights on f requency of use. (Not all visitorsreviews left by visitors offer so me insights on frequency of use. (Not all visitors write reviews, so this underestimates usage.)write reviews, so th is underestimates usage.)write reviews, so this underestimates u sage.) About two- thirds of listings had fewer than 10 reviews, fitting Airbnb's por trayalAbout two- thirds of listings had fewer than 10 reviews, fitting Airbnb's por trayalAbout two- thirds of listings had fewer than 10 reviews, fitting Airbnb's por trayal of occasional use.of occasional use.of occasional use. A quarter had 11 to 50 reviews. Most properties have been on th e site for only aA quarter had 11 to 50 reviews. Most properties have been on the site for only aA quarter had 11 to 50 reviews. Most properties have been on the site for only a couple of years, meaning that this group hosted up to twice a m
  • 52. onth.couple of years, meaning that this group hosted up to twice a month.couple of years, meaning that this group hosted up to t wice a month. However 6.4 percent - 307 listings - had more than 50 reviews, implying heavy orHowever 6.4 perce nt - 307 listings - had more than 50 reviews, implying heavy orHowever 6.4 perce nt - 307 listings - had more than 50 reviews, implying heavy or constant visitor traffic.constant visitor traffic.constant visitor tr affic. These popular properties included 160 entire homes or apartmen ts, 140 privateThese popular properties included 160 entire hom es or apartments, 140 privateThese popular properties included 160 entire homes or apartments, 140 private rooms and seven shared rooms.rooms and seven shared rooms.ro oms and seven shared rooms. -- -- -- Who hosts? Who hosts? Who hosts? The bulk of San Francisco' s 3,785 hosts - 3,272, or 86.4 percent - hadThe bulk of San Francisco's 3,785 hosts - 3,272, or 86.4 percent - hadThe bulk of San Francisco's 3,785 hosts - 3,272, or 86.4 percent - had a single listing, buttressing Airbnb's claim that most rent out the ir own places.a single listing, buttressing Airbnb's claim that m ost rent out their own places.a single listing, buttressing Airbnb' s claim that most rent out their own places. But the remaining 513 hosts control multiple properties.But the remaining 513 hosts control multiple properties.But the remaini
  • 53. ng 513 hosts control multiple properties. 2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing, yet win fans - SFChronicle.com https://www.sfchronicle.com/realestate/article/How-S-F-s- Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa- sfgate-result 4/6 When broken down by properties, the presence of these multiple hosts is moreWhen broken down by properties, the presence of these multiple hosts is moreWhen broken down by properties, th e presence of these multiple hosts is more prominent.prominent.prominent. A total of 1,526 properties - almost a third - are controlled by people with two orA total of 1,526 properties - almost a third - are controlled by people with two orA total of 1,526 properties - almost a third - are controlled by people with two or more listings. The top 10 hosts collectively controlled 248 listin gs.more listings. The top 10 hosts collectively controlled 248 lis tings.more listings. The top 10 hosts collectively controlled 248 listings. Some of these multiple- listers were property managers handling Airbnb rentalsSome of these multiple- listers were property managers handling Airbnb rentalsSome of these multiple- listers were property managers handling Airbnb rentals
  • 54. on behalf of hosts who want to avoid the hassle; some were peo ple offering twoon behalf of hosts who want to avoid the hassle; some were people offering twoon behalf of hosts who want to a void the hassle; some were people offering two different rooms in their homes.different rooms in their homes.di fferent rooms in their homes. In New York City, a Connotate study found evidence of large- scale illegal hotels.In New York City, a Connotate study found evidence of large- scale illegal hotels.In New York City, a Connotate study found evidence of large-scale illegal hotels. The Chronicle didn't find that. However, some hosts with multip le listings couldThe Chronicle didn't find that. However, some h osts with multiple listings couldThe Chronicle didn't find that. However, some hosts with multiple listings could be treating a handful of units as more- lucrative vacation rentals.be treating a handful of units as more- lucrative vacation rentals.be treating a handful of units as more- lucrative vacation rentals. -- What does it cost?-- What does it cost?-- What does it cost? Citywide, entire homes or apartments averag ed $226 a night, Citywide, entire homes or apartments averaged $226 a night, Citywide, entire homes or apartments averaged $2 26 a night, private rooms $116 and shared rooms $80. Whole houses ranged from $337 aprivate rooms $116 and shared rooms $80. Whole h ouses ranged from $337 aprivate rooms $116 and shared rooms $80. Whole houses ranged from $337 a night in Cow Hollow to $125 in Visitacion Valley.night in Cow
  • 55. Hollow to $125 in Visitacion Valley.night in Cow Hollow to $1 25 in Visitacion Valley. The priciest listing: a Pacific Heights mansion for $6,000 a nigh t.The priciest listing: a Pacific Heights mansion for $6,000 a nig ht.The priciest listing: a Pacific Heights mansion for $6,000 a ni ght. The cheapest: a shared downtown living room for $18.The chea pest: a shared downtown living room for $18.The cheapest: a sh ared downtown living room for $18. -- Where are the listings?-- Where are the listings?-- Where are the listings? Airbnb's footprint spreads throughout S an Francisco, Airbnb's footprint spreads throughout San Francis co, Airbnb's footprint spreads throughout San Francisco, ranging from the Great Highway to South Beach.ranging from th e Great Highway to South Beach.ranging from the Great Highwa y to South Beach. The Mission had 681 listings, the equivalent of two Marriott Un ion Squares.The Mission had 681 listings, the equivalent of two Marriott Union Squares.The Mission had 681 listings, the equiv alent of two Marriott Union Squares. Western Addition/NoPa, SoMa and the Castro were also popular locations.Western Addition/NoPa, SoMa and the Castro were al so popular locations.Western Addition/NoPa, SoMa and the Cas tro were also popular locations. By contrast, the city's 34,000 hotel rooms are heavily clustered; about 20,000 areBy contrast, the city's 34,000 hotel rooms are h eavily clustered; about 20,000 areBy contrast, the city's 34,000 hotel rooms are heavily clustered; about 20,000 are
  • 56. within a short walk of Moscone Center.within a short walk of M oscone Center.within a short walk of Moscone Center. Airbnb, valued at $10 billion - more than Hyatt Hotels or Wyndham Worldwide - Airbnb, valued at $10 billion - more than Hyatt Hotels or Wyndham Worldwide - Airbnb, valued at $10 billion - more than Hyatt Hotels or Wyndham Worldwide - says its business model, which helps regular people become "mi cro- says its business model, which helps regular people become "mi cro- says its business model, which helps regular people become "mi cro- 2/11/2019 How S.F.'s Airbnb listings skirt law, affect housing, yet win fans - SFChronicle.com https://www.sfchronicle.com/realestate/article/How-S-F-s- Airbnb-listings-skirt-law-affect-5553235.php?cmpid=gsa- sfgate-result 5/6 entrepreneurs," should not be regulated in the same way as hotel s.entrepreneurs," should not be regulated in the same way as hot els.entrepreneurs," should not be regulated in the same way as h otels. The company has grown rapidly since its mid- 2008 founding. Two years ago, itThe company has grown rapidl y since its mid- 2008 founding. Two years ago, itThe company has grown rapidl y since its mid-2008 founding. Two years ago, it
  • 57. had 1,800 San Francisco listings, a number that has almost tripl ed.had 1,800 San Francisco listings, a number that has almost tr ipled.had 1,800 San Francisco listings, a number that has almost tripled. In fact, the number may have been higher just a few months ago . Many localIn fact, the number may have been higher just a few months ago. Many localIn fact, the number may have been high er just a few months ago. Many local hosts reportedly have removed listings after news of evictions a nd codehosts reportedly have removed listings after news of evi ctions and codehosts reportedly have removed listings after new s of evictions and code violations.violations.violations. San Francisco lawmakers now are tackling how to regulate Airb nb, VRBO,San Francisco lawmakers now are tackling how to re gulate Airbnb, VRBO,San Francisco lawmakers now are tacklin g how to regulate Airbnb, VRBO, FlipKey and similar services, which violate the city's ban on ren tals of less thanFlipKey and similar services, which violate the city's ban on rentals of less thanFlipKey and similar services, w hich violate the city's ban on rentals of less than 30 days.30 days.30 days. Supervisor David Chiu has introduced legislation to legalize the services whileSupervisor David Chiu has introduced legislation to legalize the services whileSupervisor David Chiu has introdu ced legislation to legalize the services while …
  • 58. San Francisco StateUniversity, College of Business, Department of Hospitality and Tourism Management HTM 424 – Tourism Management Assignment – Air BnB and otherMarket Sharing Companies Instructions: You are required to answer the following questions. You should save your answers in a Word document for submission. Please do not repeat the questions on your answer sheet. Instead, please list the answers numerically/sequentially by simply utilizing 1, 2, 3, and 4. Each assignment must have a cover page listing your name, the name of the assignment, and the date. The cover page does not count towards the word count. For each assignment, you are expected to answer the assigned questions in your own words. Each assignment paper should be at least 250 words. Papers less than the required 250 words will get zero. This does not mean each question requires a 250-word response; rather, the total number of words for answering the questions must total more than 250 words.
  • 59. Assignment - Read the assigned articles posted on iLearn then answer the questions/prompts below. The sharing economy has become a bone of contention as it has become a disruptive forcein numerous industries, particularly the taxi industry thanks to Uber and Lyft, which has been protected from competition by state and local laws. Protectionism, as any Economics 101 student could attest, leadsto poor services, lack of innovation and poor pricing. Companies like Lyft and Uber have created competition where it was essentially was non-existent and the existing taxi industry has been forced to respond to the altered competitive landscape. The philosophical debate over Airbnb otheraspects of the sharing economy typically divide along the political (red and blue) axis. Free market advocates have quickly fallen in love with thesecompanies, seeing them as the marketplace in action, while progressives tend to deride the “sharing” economy as an attack on laborunions that will choke off local government from the critical tax revenue it garners from traditional hotels. Unsurprisingly, Hillary Clinton has promised to get government heavily involved in regulating different aspects of sharing economy companies.
  • 60. Readings • Please read the assigned articles posted on iLearn regarding AirBnB and othermarket sharing companies. Questions/prompts Free market advocates have quickly fallen in love with the market sharing companies (e.g., AirBnB, Uber), seeing them as the marketplace in action, while progressives tend to deride the “sharing” economy as an attack on laborunions that will choke off local government from the critical tax revenue it garners from traditional hotels. 1. Defend your position: Are you for or against market sharing companies/economies (free market or progressive) Why or why not? 2. Is market sharing companies and economies good or bad for tourism and travelers? Why or why not? Please defend your position and opinion with facts and figures. Provide referencesas necessary.
  • 61. Sample Reflection Paper Format/Outline • The following outline should be used for your reflection paper. You are not required to use the titles(e.g., BriefIntroduction, Body, etc.) but should use this general format when writing your paper. • Cover Page o Title of paper to include the following: o Reflection Paper Title o Student Name and ID o Course Title and Section o Professor Name and Title o Due Date of Submission • Main Paper o Brief Introduction § Introduce the topicto the reader and summarize your reflection of this topic/article. o Body § Address the following prompts as prescribed in the assignment. Include 3-4 examples for each prompt o Conclusion § Conclude the reflection paper by summarizing your comments and main points to the reader.
  • 62. o References § Include any referencesthat were used in your reflection paper including the main authors. Use APA style. Plagiarism - Unless noted otherwise, assignments will be submitted through Turnitin.com. It is strongly encouraged that you provide citations for any source/reference that is used in your writing. Turnitin.com provides both a “match” analysis and grammar analysis. Your“match” rating must be under 20% and ideally under 15%.Points will be deducted for high match ratings, including failure of the assignment. Reflection Paper Assignment Title Goes Here John Q Student HTM424 – Tourism Management ID: 123456789
  • 63. San Francisco State University Faculty: Dr. Andrew Walls January 1, 2000
  • 64. 1. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non
  • 65. numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur 2. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non
  • 66. numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non
  • 67. numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur.