1. Aaron Robinson
Look4jobs_2000@yahoo.com
http://www.linkedin.com/pub/aaron-robinson/8/6ba/2b2/en
References
Name: Debbi Townsend
Company: FedEx
Title: Manager IT Support
Phone: 901-922-4126
Name: Ric Anderson
Company: IBM Global Services
Title: Project Manager
Phone: 678-614-3217
Summary
Proven track record of:
• Operate Computer console with minimum supervision
• Monitor System for error messages and report to Supervisor
• Monitor printers and output queues. Print and distribute reports in a timely manner
• Report hardware and/or operational problems to Supervisor
• Suggest changes to current working procedures to Supervisor
• Update all Computer Room checklists with Supervisor's approval
• Perform jobs for specific shift from Computer Room checklist, and the remaining duties of previous shift, as needed
• Monitor the length of time jobs are running - report questionable time to Supervisor
• Maintain Inventory and perform all other duties and tasks as assigned.
Education
• MicroTrain Technologies , 2015 CCNA, NETWORK +
• Aquarius Institute of Technology, 2003 MCSE
• Realtors Real Estate School, 1990 SALES
• Computer Learning Center, Technical Diploma, 1984 COBOL RPG2 ASSEMBLER
• Airco Tech Welding, Vocational Certificate, 1982 WELDING
• Whitney M Young, High School Diploma 1980 COLLEGE PREP
Skills
• IBM's 3995 Optical Library
• IBM's 3494 Tape Library
Printing (Expert)
• PC Tech (Intermediate)
• IPL (Expert)
• AS400 OPERATIONS
(Beginner)
• CA7 OPERATIONS
(Intermediate)
• MVS OPERATIONS (Expert)
• OS390 OPERATIONS (Expert)
• UNIX OPERATIONS
(Intermediate)
• ZEKE (Intermediate)
• ZEBB (Beginner)
• Citrix/AS400 (Beginner)
• CONTROL M OPERATIONS
(Intermediate)
• CONTROL M SCHEDULING
(Intermediate)
• Unix/Linux Scheduling
(Beginner)
• Help Desk & Desktop Support
1 (Intermediate)
• Computer Software Installation
(Intermediate)
• Microsoft Outlook and Word.
(Beginner)
• JOB SCHEDULING
(Intermediate)
• Systems Automations
(Intermediate)
• JCL (Intermediate)
• JES2 (Expert)
• TSO (Intermediate)
• VERITAS Backup Exec
(Expert)
• ISPF (Intermediate)
• NETVIEW (Intermediate)
• MAINVIEW (Intermediate)
• OMEGAMON (Intermediate)

2. • OMEGAVIEW (Intermediate)
• BMC REMEDY (Intermediate)
• BMC Control-M
(Intermediate)
• TIVOLI (Intermediate)
• TSRM (Intermediate)
• ITSM Resolution
(Intermediate)
• Microsoft Outlook
(Intermediate)
• Microsoft Office Excel
(Beginner)
• Hi lift Operator (Expert)
• Forklift Operation (Expert)
• MACHINE
OPERATOR/SETUP
(Intermediate)
• CALIBRATION AND
INSPECTION (Intermediate)
• Read Blue Prints
(Intermediate)
• Inventory control (Expert)
Work Experience
Mar-2015 to Present True Value Corp
Production Support /Sr. Computer Operator
Key deliverables
• Mainframe Operations via MVS
• Mainframe Operations via CA7
• AS400 Operations
• UNIX Operations
• Print Operations
• Online Problem Reporting via SERVICE NOW
• Online Problem Reporting via TRACK IT
• Escalation of Incidents through to Bridge Calls
• Customer Service, Vendor interaction, Operations Training, IPL with HMC
• Interfaces with customers and management as primary point of contact
System Monitoring
Monitor Hardware, Software, Automated Processes and Message Alerts
• Using NETVIEW Main view to check availability of NETWORK resources including SERVERS AND ASSOCIATED
SUB NETWORKS
• Using AUTOMIC to Start Stop Production Schedules and Resources
• Using APPWORX to Start Stop Production Schedules and Resources
• Using LAWSON to Start Stop Production Schedules and Resources
Schedules and monitors ad hoc and production jobs
• Using MVS , CA7 and JES2 to Start Stop Submit Mainframe Production jobs
• Ensuring completion of jobs or processes to comply with SLA
• Online incident management SERVICE NOW
Nov 2013 – Jun 2014 FedEx Corp
Technical Analyst / Senior Console Operator
Key deliverables
• Mainframe Operations via MVS
• IMS control through System Automations
• Online Problem Reporting via ITSM System
• Customer Service, Vendor interaction, Operations Training, IPL with HMC
• Interfaces with customers and management as primary point of contact
System Monitoring
• Using Omega view and Main view to check availability of resources including Lpars initiators, test and production
regions and troubleshooting Job stream flows, Batch streams, Error messages and Resource contention

3. • Using Systems Automations to Start, Stop IMS’, BMP’S, Application Groups, Applications, and LPARS
• Monitor Hardware, Software, Automated Processes and Message Alerts
• Using MVS and JES2 to Start Stop Production Schedules and Resources
Schedules and monitors ad hoc and production jobs
Dec 2012 – Jul 2013 H.C.A (Hospital Corp of America)
Production Control Analyst
Key deliverables
• Mainframe Operations via ZEKE, MVS
• Job Scheduling and Submissions via ZEKE, MVS
• JCL correction. Ftp. backup monitoring
• Online Problem Reporting BMC REMEDY and Resolution
• Customer Service. Vendor interaction
System Monitoring
• Using ZEKE to check availability of resources including Lpars initiators test and production regions
• Checking and monitoring job stream flows and batch streams
• Online incident management BMC Remedy
• Initiate service calls escalation of online incidents
• Analyzes internal user procedures, process workflow, and deadlines
• Ensuring completion of jobs or processes to comply with SLA
Job Scheduling
• Using ZEKE/ZEBB to submit jobs into system
• Add jobs to existing schedule
• Post Conditions for jobs
• Delete jobs from schedule add / delete jobs in Library Alter conditions for jobs. Rerun / restart jobs in system..
• Alter conditions for jobs. Rerun / restart jobs in system.
• Schedules and monitors ad hoc and production jobs
• Manage abnormal job terminations
• Update procedural documentation for best practices
• Maintains associated production reports and logs
Nov 2009 – Sep 2012 IBM Global Services
Sr. Computer Operator Production Support Analyst
Key deliverables
• Mainframe Operations via Control M, MVS
• Job Scheduling and Submissions via Control M, MVS. JCL correction, Ftp, Backup monitoring
• Online Problem Reporting via Tivoli and Resolution
• Customer Service
• Vendor interaction
System Monitoring
• Using Control M to check availability of resources including Lpars initiators test and production regions
• Checking and monitoring job stream flows and batch streams
Job Scheduling
• Using Control M to Schedule and monitors ad hoc and production
• Scheduling, processing and monitoring of the batch schedule .
• Updating CICS databases
• Troubleshoots processing problems and resubmits jobs as necessary and/or escalates the problem
• Online incident management Tivoli Citrix BMC

4. Feb 2007 – May 2008 Chicago Sun Times
Sr. Computer Operator
Key deliverables
• VM Mainframe Operations
• Job Scheduling and Submissions, JCL correction, Ftp, backup monitoring
• Shipping and receiving, Tape librarian, printing
• Online Problem Reporting and Resolution, Customer Service, Vendor interaction
System Monitoring
• Using VM to check availability of resources including
• Lpars initiators test and production regions
• Checking and monitoring job stream flows and batch streams.
• Evaluated processing workload and schedules jobs using job-scheduling software
• Ensuring completion of jobs or processes to comply with SLA
Job Scheduling
• Scheduling, processing and monitoring of the batch schedule
• Updating CICS databases
• On line incident management Lotus Notes
• Escalation of online incidents initiates service calls
Mar 2003 – Sep 2004 Catepillar
Shipping/Receiving Clerk
• Unload Trucks with Forklift Load Trucks with Forklift Update Inventory Database Update Shipping Manifests Operate
Shrinkwrap Binding
Oct 2001 – Apr 2002 BCBS
Lead Computer Operator
Key Deliverables
• System monitoring and Upgrading, Supervising Junior Operators Helpdesk Using IBM OS/390 MVS console
commands TSO and STK 9310 LSM for tape Management AS400 backups, Ensure that print output is readable and
timely
Feb 1995 – Oct 2001 Temp Service
Senior Computer Operator Contracts
Key Deliverables
• Multiple LPAR Monitoring, Communications Network Monitoring
• Ameritech OCS: multiple LPAR monitoring via MVS with AUTOSYS
• Cotter & Company: communications network monitoring
• Ameritech AVS: multiple LPAR in UNIX and MVS environments
• ABN-AMRO: multiple LPAR monitoring + CICS in a MVS environment using CA7 for Monitoring and job scheduling
• St. Lukes M.C.: Monitoring IBM mainframe using JES2
• Andersen W.W.: Monitoring IBM mainframe using JES2
• U.I.C NOC: Monitoring IBM mainframe via JES2
Experience as a computer operator on an IBM mainfrmae computer running z/OS, JES2 and TSO.
Experience with IBM's 3494 Tape Library.

5. Experience with IBM's 3995 Optical Library.
Experience with Xerox's DocuPrint 180MX printers.
Experience with BMC's Control-M.
Experience with Microsofts' Outlook and Word.

6. Experience with IBM's 3995 Optical Library.
Experience with Xerox's DocuPrint 180MX printers.
Experience with BMC's Control-M.
Experience with Microsofts' Outlook and Word.