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[Warm Gun 2014] PatientsLikeMe >> Kim Goodwin, "You’re Hired! Strategies for Finding the Perfect Fit"
- 1. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014
@kimgoodwin
Warm Gun 2014
5 lessons for finding the
perfect fit
- 3. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 3
avoid the
wrong choice
don’t miss the
right opportunity
- 5. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 5
1
Hire with a long-term
growth plan
in mind.
- 7. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 7
Big teams can use specialists
Corkscrew CC-By Alex May
- 9. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 9
Senior
project lead
Mid-level
Junior
- 11. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 11
Hiring managers expect this:
#ofpeople
level of expertise
- 12. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 12
But it’s probably more like this:
#ofpeople
level of expertise
- 14. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 14
#ofpeople
level of expertise
Skilled specialists,
generalists, and team leads
- 15. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 15
#ofpeople
level of expertise
Spotty or
developing
skills
- 16. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 16
Experience
does not equal
expertise
- 17. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 17
Likely value of 5 years:
100% small
team or startup
100%
mid-to-large
design
consultancy
60%
consultancy
&
40%
in-house
- 21. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 21
It takes craft
to assess craft
- 23. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 23
HCI vs. design
Academic program
strengths & weaknesses
Also: education matters
- 24. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 24
3
Make 2 lists
before you post the job.
- 25. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 25
User Experience (UX) designers connect people with
products & services in meaningful, enduring ways.
•Formal education & experience in visual,
interactive, UX or industrial design
•Proven foundation in industry standard design
processes, methods, & tools
•Proven innovative vision supported by a
disciplined attention to detail
•Demonstrated written & verbal interaction skills
•Knowledge of HTML and CSS
•Experience working in an Agile environment
•Visual design experience, particularly in layout
and information design
- 26. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 26
1
responsibilities
2
skills needed
3
job posting
- 27. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 27
1
responsibilities
2
skills needed
3
job posting
set job
expectations
evaluate
candidates
excite
candidates
- 28. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 28
skills needed
NOT
experience
with your:
- Product
- Design problem
- Design tools
- Development tools
- 29. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 29
- User research
- Problem definition
- Service & system design
- Interaction design
- Information architecture
- Visual design
- Content strategy
- Usability testing
- Listening
- Communication
- Collaboration
- Negotiation
What skills?
- 30. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 30
More granular =
easier to assess
- 31. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 31
- Knows what to ask stakeholders & users
- Synthesizes multiple perspectives
- Clearly & concisely identifies core issues
- Brings others along in the thought process
- Negotiates agreement to proceed
Problem definition skills
- 32. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 32
Knows
basic
concepts
Can do
with
coaching
Can do
very well
solo
Can
teach
others
Skill 1
Skill 2
Skill 3
Skill 4
Skill 5
Define what level you need
- 34. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 34
4
Focus the
evaluation process on the
skills you need.
- 35. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 35
Portfolios & CVs
are mostly
bozo filters,
not proof
- 36. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 36
Beware the
aesthetic usability effect
- 37. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 37
Beware
seductive pixels & sticky notes
- 38. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 38
More:
- Goals
- Process
- Role
- Results
- Lessons
- 42. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 42
Conversation,
not interrogation
- 43. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 43
Look for
actions, not
just words
- 44. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 44
5
Be real to
close the right
deal.
- 45. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 45
Remember to say
I’m excited
about you
- 47. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 47
Thanks! Where to find me:
My book:
Designing for the Digital Age
Random brain droppings:
@KimGoodwin on Twitter
Email:
KimGoodwin@me.com
KGoodwin@patientslikeme.com