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[Warm Gun 2014] PatientsLikeMe >> Kim Goodwin, "You’re Hired! Strategies for Finding the Perfect Fit"

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Kim Goodwin
VP of UX, PatientsLikeMe
@kimgoodwin

Published in: Recruiting & HR, Design

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[Warm Gun 2014] PatientsLikeMe >> Kim Goodwin, "You’re Hired! Strategies for Finding the Perfect Fit"

  1. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 @kimgoodwin Warm Gun 2014 5 lessons for finding the perfect fit
  2. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 2
  3. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 3 avoid the wrong choice don’t miss the right opportunity
  4. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 4 5 Lessons
  5. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 5 1 Hire with a long-term growth plan in mind.
  6. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 6 Small teams need generalists
  7. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 7 Big teams can use specialists Corkscrew CC-By Alex May
  8. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 8 % grow % buy
  9. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 9 Senior project lead Mid-level Junior
  10. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 10 2 Understand the market.
  11. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 11 Hiring managers expect this: #ofpeople level of expertise
  12. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 12 But it’s probably more like this: #ofpeople level of expertise
  13. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 13
  14. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 14 #ofpeople level of expertise Skilled specialists, generalists, and team leads
  15. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 15 #ofpeople level of expertise Spotty or developing skills
  16. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 16 Experience does not equal expertise
  17. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 17 Likely value of 5 years: 100% small team or startup 100% mid-to-large design consultancy 60% consultancy & 40% in-house
  18. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 18
  19. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 19
  20. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 20
  21. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 21 It takes craft to assess craft
  22. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 22 Ask Be honest Trade
  23. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 23 HCI vs. design Academic program strengths & weaknesses Also: education matters
  24. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 24 3 Make 2 lists before you post the job.
  25. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 25 User Experience (UX) designers connect people with products & services in meaningful, enduring ways. •Formal education & experience in visual, interactive, UX or industrial design •Proven foundation in industry standard design processes, methods, & tools •Proven innovative vision supported by a disciplined attention to detail •Demonstrated written & verbal interaction skills •Knowledge of HTML and CSS •Experience working in an Agile environment •Visual design experience, particularly in layout and information design
  26. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 26 1 responsibilities 2 skills needed 3 job posting
  27. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 27 1 responsibilities 2 skills needed 3 job posting set job expectations evaluate candidates excite candidates
  28. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 28 skills needed NOT experience with your: - Product - Design problem - Design tools - Development tools
  29. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 29 - User research - Problem definition - Service & system design - Interaction design - Information architecture - Visual design - Content strategy - Usability testing - Listening - Communication - Collaboration - Negotiation What skills?
  30. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 30 More granular = easier to assess
  31. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 31 - Knows what to ask stakeholders & users - Synthesizes multiple perspectives - Clearly & concisely identifies core issues - Brings others along in the thought process - Negotiates agreement to proceed Problem definition skills
  32. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 32 Knows basic concepts Can do with coaching Can do very well solo Can teach others Skill 1 Skill 2 Skill 3 Skill 4 Skill 5 Define what level you need
  33. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 33 Similar-to-me effect
  34. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 34 4 Focus the evaluation process on the skills you need.
  35. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 35 Portfolios & CVs are mostly bozo filters, not proof
  36. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 36 Beware the aesthetic usability effect
  37. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 37 Beware seductive pixels & sticky notes
  38. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 38 More: - Goals - Process - Role - Results - Lessons
  39. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 39 Interviewing
  40. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 40 Tell me about a time when...
  41. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 41 Show me
  42. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 42 Conversation, not interrogation
  43. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 43 Look for actions, not just words
  44. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 44 5 Be real to close the right deal.
  45. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 45 Remember to say I’m excited about you
  46. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 46
  47. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 47 Thanks! Where to find me: My book: Designing for the Digital Age Random brain droppings: @KimGoodwin on Twitter Email: KimGoodwin@me.com KGoodwin@patientslikeme.com

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