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Incumbent Local Exchange Carrier
 AT&T and Verizon
 Regulated monopoly, common carrier obligations
 Carrier of Last Resort
 Subset of that: former Bells
◦ Cincinnati Bell
◦ RBOC = regional Bell Operating companies
◦ I refer to AT&T & VZ as the last RBOCs
 IOC (independent operating companies)
◦ CenturyLink, Windstream, TDS, Sprint/Embarq
◦ Frontier, Fairpoint, Hawaii Telecom
◦ Rural LECs (RLECs), like Hargray
 Competitive Local Exchange Carrier
 Have inter-connect agreement w/ILECs
 Some ILECs have CLEC operations to provide
revenue to businesses outside their ILEC
territory.
◦ CenturyLink, Windstream, CinBell
 CLECs could traditionally cross LATAs that
ILECs could not, so One Bill for Many Sites.
 VZ, ATT, TDS are ILEC, CLEC, MSO, cellco
 EarthLink
 XO
 Cbeyond
 MegaPath
 TelePacific
 Integra
 Level3
 Birch
 ANPI
 AlaskaComm
 Bresnan
 Sonic.net
 Broadview
 ACN
 AITech
 100s others
 multi-system operator (MSO) is an operator
of multiple cable or direct-broadcast satellite
television systems. (cableco)
◦ Comcast, TWC, Cox, Charter,
Cablevision, Bright House
◦ WOW! Is an overbuilder MSO
◦ DISH, DirecTV = DBS = direct
broadcast satellite
 NTCA
 Cloud Comm
Alliance
 Rural Wireless
 NRTC
 Competitive
Carriers
 USTelecom
 ANPI
Examples Types
 Microsoft partners
 Cisco VARs
 Avaya partners
 Agents
 Master Agents
 VAR
 MSP
 Inter-Connect
 VAD
 System integrators (SI)
 Independent sales organizations that sell for
carriers and service providers.
 Agents represent services from ILEC, CLEC,
now cable and ITSP and even cloud
companies.
 Only paid for performance.
 Agents can be direct with the carrier or sell
through a Master Agent.
 Organization with multiple direct contracts to
carriers and service providers (SPs).
◦ Act as middleware for Agent to SP
◦ Conduit for SPs to Agents
◦ Handle orders, commissions, marketing
◦ Agents are often referred to as Sub-Agents
◦ Work on co-marketing dollars, commission cut
 Examples: Telarus, Microcorp, WTG, TBI
 Value-added Reseller
 Typically sell hardware, install, support
◦ CAPEX model for cash flow
◦ Dealers for companies like HP, Cisco, Vmware
◦ Break/fix shops
◦ Typically handled LAN
◦ Now selling network services and cloud
 CDW
 Black Box
 Managed Services Provider
 A step up from VAR
 Have converted to a recurring revenue model
 Handle servers, desktops, VDI, backup, LAN
and router usually
 Adding network + cloud, scared of voice
◦ mindShift, Independence IT, Netwolves
 Value-added Partner
 Typically sell software, integration, support
◦ IBM partners
◦ Microsoft partners can fall under this heading
◦ Cloud Sherpas
 The original PBX sales channel
 Typically sell PBX, install, maintenance
◦ Avaya, Mitel, Shoretel
 Value Added Distributor
 Catalog distributor of IT hardware, software
◦ Tech Data
◦ Ingram
◦ SYNNEX
◦ Arrow
 TD owns TdMobility, a master agency for
cellular
 Ingram, TD have agreements with Masters

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Telecom Acronyms

  • 1.
  • 2. Incumbent Local Exchange Carrier  AT&T and Verizon  Regulated monopoly, common carrier obligations  Carrier of Last Resort  Subset of that: former Bells ◦ Cincinnati Bell ◦ RBOC = regional Bell Operating companies ◦ I refer to AT&T & VZ as the last RBOCs  IOC (independent operating companies) ◦ CenturyLink, Windstream, TDS, Sprint/Embarq ◦ Frontier, Fairpoint, Hawaii Telecom ◦ Rural LECs (RLECs), like Hargray
  • 3.  Competitive Local Exchange Carrier  Have inter-connect agreement w/ILECs  Some ILECs have CLEC operations to provide revenue to businesses outside their ILEC territory. ◦ CenturyLink, Windstream, CinBell  CLECs could traditionally cross LATAs that ILECs could not, so One Bill for Many Sites.  VZ, ATT, TDS are ILEC, CLEC, MSO, cellco
  • 4.  EarthLink  XO  Cbeyond  MegaPath  TelePacific  Integra  Level3  Birch  ANPI  AlaskaComm  Bresnan  Sonic.net  Broadview  ACN  AITech  100s others
  • 5.  multi-system operator (MSO) is an operator of multiple cable or direct-broadcast satellite television systems. (cableco) ◦ Comcast, TWC, Cox, Charter, Cablevision, Bright House ◦ WOW! Is an overbuilder MSO ◦ DISH, DirecTV = DBS = direct broadcast satellite
  • 6.
  • 7.  NTCA  Cloud Comm Alliance  Rural Wireless  NRTC  Competitive Carriers  USTelecom  ANPI
  • 8.
  • 9. Examples Types  Microsoft partners  Cisco VARs  Avaya partners  Agents  Master Agents  VAR  MSP  Inter-Connect  VAD  System integrators (SI)
  • 10.  Independent sales organizations that sell for carriers and service providers.  Agents represent services from ILEC, CLEC, now cable and ITSP and even cloud companies.  Only paid for performance.  Agents can be direct with the carrier or sell through a Master Agent.
  • 11.  Organization with multiple direct contracts to carriers and service providers (SPs). ◦ Act as middleware for Agent to SP ◦ Conduit for SPs to Agents ◦ Handle orders, commissions, marketing ◦ Agents are often referred to as Sub-Agents ◦ Work on co-marketing dollars, commission cut  Examples: Telarus, Microcorp, WTG, TBI
  • 12.  Value-added Reseller  Typically sell hardware, install, support ◦ CAPEX model for cash flow ◦ Dealers for companies like HP, Cisco, Vmware ◦ Break/fix shops ◦ Typically handled LAN ◦ Now selling network services and cloud  CDW  Black Box
  • 13.  Managed Services Provider  A step up from VAR  Have converted to a recurring revenue model  Handle servers, desktops, VDI, backup, LAN and router usually  Adding network + cloud, scared of voice ◦ mindShift, Independence IT, Netwolves
  • 14.  Value-added Partner  Typically sell software, integration, support ◦ IBM partners ◦ Microsoft partners can fall under this heading ◦ Cloud Sherpas
  • 15.  The original PBX sales channel  Typically sell PBX, install, maintenance ◦ Avaya, Mitel, Shoretel
  • 16.  Value Added Distributor  Catalog distributor of IT hardware, software ◦ Tech Data ◦ Ingram ◦ SYNNEX ◦ Arrow  TD owns TdMobility, a master agency for cellular  Ingram, TD have agreements with Masters