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Quick Start to Captioning
June 2, 2016 at 2:00pm ET
Emily Griffin
Content Marketing Manager
3Play Media
emily@3playmedia.com
www.3playmedia.com
twitter: @3playmedia
live tweet: #a11y
 Type questions in the control panel during the presentation
 This presentation is being recorded and will be available for replay
 To view live captions, please follow the link in the chat window
Agenda
‣ Captioning basics
‣ Benefits
‣ Accessibility laws & lawsuits
‣ Captioning services & tools
‣ Q&A
live tweet: #a11y @3playmedia
What Are Captions?
3
Text that has been time-synchronized with the media
live tweet: #a11y @3playmedia
What Are Captions?
Captions convey all spoken content and sound effects
live tweet: #a11y @3playmedia
What Are Captions?
5
Originated in the early 1980s for broadcast TV
live tweet: #a11y @3playmedia
Terminology
6
‣ Captions vs. Transcript
live tweet: #a11y @3playmedia
Terminology
7
‣ Captions vs. Transcript
‣ Captions vs. Subtitles
live tweet: #a11y @3playmedia
Terminology
‣ Captions vs. Transcript
‣ Captions vs. Subtitles
‣ Closed vs. Open Captions
live tweet: #a11y @3playmedia
Terminology
‣ Captions vs. Transcript
‣ Captions vs. Subtitles
‣ Closed vs. Open Captions
‣ Pre-recorded vs. Live Captioning
live tweet: #a11y @3playmedia
Caption Formats
SRT
Example
01:02:53:14 94ae 94ae 9420 9420
01:02:55:14 942c 942c
01:03:27:29 94ae 94ae 9420 9420
SCC Example
live tweet: #a11y @3playmedia
How to Associate Captions with Video
‣ Sidecar file
‣ Encode captions with video
‣ Open captions (burned in)
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
48 Million
Americans with hearing loss
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
80%Of people who use captions
don’t have hearing disability
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
97%Of users said searchable
transcripts enhanced experience
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
7.3%
Increase in views
from captions
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
50%
Students who use
transcripts for study guides
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
live tweet: #a11y @3playmedia
Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
‣ May be required by law
live tweet: #a11y @3playmedia
Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
live tweet: #a11y @3playmedia
Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
ADA: Titles II, III
‣ Covers public and commercial entities
‣ Lawsuits: What is a “place of public accommodation”?
live tweet: #a11y @3playmedia
Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
ADA: Titles II, III
‣ Covers public and commercial entities
‣ Lawsuits: What is a “place of public accommodation”?
CVAA
‣ Covers Internet content that aired on TV with CC
‣ Includes video clips
‣ Video producer & distributor share responsibility
live tweet: #a11y @3playmedia
FCC Standards for Caption Quality
‣ Caption accuracy
– Must match spoken words to fullest extent possible and include non-verbal
information
– Allows some leniency for live captioning
‣ Caption synchronization
– Must coincide with their spoken words and sounds to the greatest extent possible
‣ Program completeness
– Captions must run from the beginning to the end of the program
‣ Onscreen caption placement
– Captions should not block other important visual content
live tweet: #a11y @3playmedia
Closed Captioning Lawsuits
‣ National Association of the Deaf (NAD), et al. v Netflix
– What constitutes a place of public accommodation?
– How did the NAD originally bring Netflix under the ADA?
– Settlement & implications
live tweet: #a11y @3playmedia
Closed Captioning Lawsuits
‣ National Association of the Deaf (NAD), et al. v Netflix
– What constitutes a place of public accommodation?
– How did the NAD originally bring Netflix under the ADA?
– Settlement & implications
‣ NAD vs. Harvard & MIT
– Current state of the case
– Implications for higher education
– Changing scope of the ADA
live tweet: #a11y @3playmedia
About 3Play Media
2
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Boston, MA
live tweet: #a11y @3playmedia
About 3Play Media
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Boston, MA
‣ 1,600+ customers in higher education, government, corporate, & media
live tweet: #a11y @3playmedia
3Play Media’s Goal: Simplify the Process
Online Account System
Fast + Reliable Turnaround
Automated Workflows
50+ Caption Formats
Caption Import
Video Search Tools
Spanish Captioning
live tweet: #a11y @3playmedia
Accuracy and Quality
Multi-Step Human Review Process
‣ More efficient, cost-effective
‣ At least 99% accuracy
‣ All work done in U.S.
‣ Consistent transcription standards
live tweet: #a11y @3playmedia
Flexible Upload + Turnaround
live tweet: #a11y @3playmedia
Platform Integrations
‣ Effortless integration with many platforms
‣ Out-of-the-box compatibility with most players
Video Player / Platform Integrations
live tweet: #a11y @3playmedia
50+ Output Formats
‣ Wide variety of output
formats
‣ Intelligent keyword
extraction
‣ Automated vertical
caption placement
‣ Encoded closed/open
captions
live tweet: #a11y @3playmedia
Caption & Translation Editor
live tweet: #a11y @3playmedia
Caption Import
‣ Import your existing captions
and translations
‣ Convert into 50+ formats
‣ Use interactive transcripts
‣ Securely manage your assets
live tweet: #a11y @3playmedia
Automated Transcript Alignment
live tweet: #a11y @3playmedia
Interactive Transcripts
‣ Use captions to make videos
searchable and interactive
‣ Not a replacement for captions
‣ Easy to set up
‣ Lots of customization options
live tweet: #a11y @3playmedia
Searchable & Interactive Video Library
live tweet: #a11y @3playmedia
Customer Support
“…What’s
important is the
customer service
you get, and
3Play Media
just plain rocks when it comes to
helping out.”
- Josh Harder, University of
Wisconsin
live tweet: #a11y @3playmedia
3
Emily Griffin
Content Marketing Manager
3Play Media
emily@3playmedia.com
Q&A
Register for upcoming webinars at:
http://www.3playmedia.com/webinars/
Upcoming Webinars
 Captioning the 3Play Way
June 23, 2016 at 2pm – 2:30pm ET
 Are You at Risk? Identifying Web Accessibility
Gaps at Your Organization
June 29th, 2pm-3pm ET
 Implementing & Evaluating Web Application
Accessibility
July 7, 2016 at 2pm – 3pm ET
live tweet: #a11y @3playmedia

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Quick Start to Captioning 06/02/2016

  • 1. Quick Start to Captioning June 2, 2016 at 2:00pm ET Emily Griffin Content Marketing Manager 3Play Media emily@3playmedia.com www.3playmedia.com twitter: @3playmedia live tweet: #a11y  Type questions in the control panel during the presentation  This presentation is being recorded and will be available for replay  To view live captions, please follow the link in the chat window
  • 2. Agenda ‣ Captioning basics ‣ Benefits ‣ Accessibility laws & lawsuits ‣ Captioning services & tools ‣ Q&A live tweet: #a11y @3playmedia
  • 3. What Are Captions? 3 Text that has been time-synchronized with the media live tweet: #a11y @3playmedia
  • 4. What Are Captions? Captions convey all spoken content and sound effects live tweet: #a11y @3playmedia
  • 5. What Are Captions? 5 Originated in the early 1980s for broadcast TV live tweet: #a11y @3playmedia
  • 6. Terminology 6 ‣ Captions vs. Transcript live tweet: #a11y @3playmedia
  • 7. Terminology 7 ‣ Captions vs. Transcript ‣ Captions vs. Subtitles live tweet: #a11y @3playmedia
  • 8. Terminology ‣ Captions vs. Transcript ‣ Captions vs. Subtitles ‣ Closed vs. Open Captions live tweet: #a11y @3playmedia
  • 9. Terminology ‣ Captions vs. Transcript ‣ Captions vs. Subtitles ‣ Closed vs. Open Captions ‣ Pre-recorded vs. Live Captioning live tweet: #a11y @3playmedia
  • 10. Caption Formats SRT Example 01:02:53:14 94ae 94ae 9420 9420 01:02:55:14 942c 942c 01:03:27:29 94ae 94ae 9420 9420 SCC Example live tweet: #a11y @3playmedia
  • 11. How to Associate Captions with Video ‣ Sidecar file ‣ Encode captions with video ‣ Open captions (burned in) live tweet: #a11y @3playmedia
  • 12. Benefits ‣ Accessibility for hard of hearing 48 Million Americans with hearing loss live tweet: #a11y @3playmedia
  • 13. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension 80%Of people who use captions don’t have hearing disability live tweet: #a11y @3playmedia
  • 14. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments live tweet: #a11y @3playmedia
  • 15. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search 97%Of users said searchable transcripts enhanced experience live tweet: #a11y @3playmedia
  • 16. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic 7.3% Increase in views from captions live tweet: #a11y @3playmedia
  • 17. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability 50% Students who use transcripts for study guides live tweet: #a11y @3playmedia
  • 18. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages live tweet: #a11y @3playmedia
  • 19. Benefits ‣ Accessibility for hard of hearing ‣ Better comprehension ‣ Flexibility to view in noise-sensitive environments ‣ Interactive video search ‣ SEO: more inbound traffic ‣ Reusability ‣ Translation to foreign languages ‣ May be required by law live tweet: #a11y @3playmedia
  • 20. Accessibility Laws Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal funding ‣ Assistive Technology Act live tweet: #a11y @3playmedia
  • 21. Accessibility Laws Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal funding ‣ Assistive Technology Act ADA: Titles II, III ‣ Covers public and commercial entities ‣ Lawsuits: What is a “place of public accommodation”? live tweet: #a11y @3playmedia
  • 22. Accessibility Laws Rehabilitation Act: Sections 508, 504 ‣ Covers federal agencies and orgs with federal funding ‣ Assistive Technology Act ADA: Titles II, III ‣ Covers public and commercial entities ‣ Lawsuits: What is a “place of public accommodation”? CVAA ‣ Covers Internet content that aired on TV with CC ‣ Includes video clips ‣ Video producer & distributor share responsibility live tweet: #a11y @3playmedia
  • 23. FCC Standards for Caption Quality ‣ Caption accuracy – Must match spoken words to fullest extent possible and include non-verbal information – Allows some leniency for live captioning ‣ Caption synchronization – Must coincide with their spoken words and sounds to the greatest extent possible ‣ Program completeness – Captions must run from the beginning to the end of the program ‣ Onscreen caption placement – Captions should not block other important visual content live tweet: #a11y @3playmedia
  • 24. Closed Captioning Lawsuits ‣ National Association of the Deaf (NAD), et al. v Netflix – What constitutes a place of public accommodation? – How did the NAD originally bring Netflix under the ADA? – Settlement & implications live tweet: #a11y @3playmedia
  • 25. Closed Captioning Lawsuits ‣ National Association of the Deaf (NAD), et al. v Netflix – What constitutes a place of public accommodation? – How did the NAD originally bring Netflix under the ADA? – Settlement & implications ‣ NAD vs. Harvard & MIT – Current state of the case – Implications for higher education – Changing scope of the ADA live tweet: #a11y @3playmedia
  • 26. About 3Play Media 2 ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Boston, MA live tweet: #a11y @3playmedia
  • 27. About 3Play Media ‣ Captioning + transcription + translation ‣ MIT spinout in 2007 ‣ Based in Boston, MA ‣ 1,600+ customers in higher education, government, corporate, & media live tweet: #a11y @3playmedia
  • 28. 3Play Media’s Goal: Simplify the Process Online Account System Fast + Reliable Turnaround Automated Workflows 50+ Caption Formats Caption Import Video Search Tools Spanish Captioning live tweet: #a11y @3playmedia
  • 29. Accuracy and Quality Multi-Step Human Review Process ‣ More efficient, cost-effective ‣ At least 99% accuracy ‣ All work done in U.S. ‣ Consistent transcription standards live tweet: #a11y @3playmedia
  • 30. Flexible Upload + Turnaround live tweet: #a11y @3playmedia
  • 31. Platform Integrations ‣ Effortless integration with many platforms ‣ Out-of-the-box compatibility with most players Video Player / Platform Integrations live tweet: #a11y @3playmedia
  • 32. 50+ Output Formats ‣ Wide variety of output formats ‣ Intelligent keyword extraction ‣ Automated vertical caption placement ‣ Encoded closed/open captions live tweet: #a11y @3playmedia
  • 33. Caption & Translation Editor live tweet: #a11y @3playmedia
  • 34. Caption Import ‣ Import your existing captions and translations ‣ Convert into 50+ formats ‣ Use interactive transcripts ‣ Securely manage your assets live tweet: #a11y @3playmedia
  • 35. Automated Transcript Alignment live tweet: #a11y @3playmedia
  • 36. Interactive Transcripts ‣ Use captions to make videos searchable and interactive ‣ Not a replacement for captions ‣ Easy to set up ‣ Lots of customization options live tweet: #a11y @3playmedia
  • 37. Searchable & Interactive Video Library live tweet: #a11y @3playmedia
  • 38. Customer Support “…What’s important is the customer service you get, and 3Play Media just plain rocks when it comes to helping out.” - Josh Harder, University of Wisconsin live tweet: #a11y @3playmedia
  • 39. 3 Emily Griffin Content Marketing Manager 3Play Media emily@3playmedia.com Q&A Register for upcoming webinars at: http://www.3playmedia.com/webinars/ Upcoming Webinars  Captioning the 3Play Way June 23, 2016 at 2pm – 2:30pm ET  Are You at Risk? Identifying Web Accessibility Gaps at Your Organization June 29th, 2pm-3pm ET  Implementing & Evaluating Web Application Accessibility July 7, 2016 at 2pm – 3pm ET live tweet: #a11y @3playmedia

Editor's Notes

  1. Landmark lawsuit Streaming movies didn’t have captions > title iii Courts ruled that Netflix does qualify Settlement: 100% of captions Profound precedent for application of ADA to web & online content
  2. February of 2015 Failing to provide captions or providing unintelligible captions (YouTube auto captions) Accuracy is brought into play Difference: Netflix was a commercial entity, these videos were free (MOOCs) Both Title III of the ADA and Section 504 and 508 (receive federal funding) This is a public accommodation; providing educational materials to advance your education and career Department of Justice has come in to say that they agree with the Plaintiffs (NAD) Waiting for final ruling Huge implications for higher education Case law is dictating requirements for higher education ADA was meant to grow and expand and to provide accommodations, not deny or limit them
  3. MIT 150 Infinite History