Learn the basics of how to add closed captions or subtitles to make your videos fully accessible, searchable, and SEO-friendly.
This webinar will cover:
Accessibility laws and compliance
How to create closed captions
Getting the right caption format
Emerging formats for HTML5 and mobile
How closed captions benefit all users
Results of SEO studies
Video player compatibility
Working with lecture capture and video platforms
How to edit closed captions after they have been processed
Translation and multilingual subtitles
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Quick Start to Captioning 06/02/2016
1. Quick Start to Captioning
June 2, 2016 at 2:00pm ET
Emily Griffin
Content Marketing Manager
3Play Media
emily@3playmedia.com
www.3playmedia.com
twitter: @3playmedia
live tweet: #a11y
Type questions in the control panel during the presentation
This presentation is being recorded and will be available for replay
To view live captions, please follow the link in the chat window
8. Terminology
‣ Captions vs. Transcript
‣ Captions vs. Subtitles
‣ Closed vs. Open Captions
live tweet: #a11y @3playmedia
9. Terminology
‣ Captions vs. Transcript
‣ Captions vs. Subtitles
‣ Closed vs. Open Captions
‣ Pre-recorded vs. Live Captioning
live tweet: #a11y @3playmedia
11. How to Associate Captions with Video
‣ Sidecar file
‣ Encode captions with video
‣ Open captions (burned in)
live tweet: #a11y @3playmedia
12. Benefits
‣ Accessibility for hard of hearing
48 Million
Americans with hearing loss
live tweet: #a11y @3playmedia
13. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
80%Of people who use captions
don’t have hearing disability
live tweet: #a11y @3playmedia
14. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
live tweet: #a11y @3playmedia
15. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
97%Of users said searchable
transcripts enhanced experience
live tweet: #a11y @3playmedia
16. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
7.3%
Increase in views
from captions
live tweet: #a11y @3playmedia
17. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
50%
Students who use
transcripts for study guides
live tweet: #a11y @3playmedia
18. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
live tweet: #a11y @3playmedia
19. Benefits
‣ Accessibility for hard of hearing
‣ Better comprehension
‣ Flexibility to view in noise-sensitive
environments
‣ Interactive video search
‣ SEO: more inbound traffic
‣ Reusability
‣ Translation to foreign languages
‣ May be required by law
live tweet: #a11y @3playmedia
20. Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
live tweet: #a11y @3playmedia
21. Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
ADA: Titles II, III
‣ Covers public and commercial entities
‣ Lawsuits: What is a “place of public accommodation”?
live tweet: #a11y @3playmedia
22. Accessibility Laws
Rehabilitation Act: Sections 508, 504
‣ Covers federal agencies and orgs with federal funding
‣ Assistive Technology Act
ADA: Titles II, III
‣ Covers public and commercial entities
‣ Lawsuits: What is a “place of public accommodation”?
CVAA
‣ Covers Internet content that aired on TV with CC
‣ Includes video clips
‣ Video producer & distributor share responsibility
live tweet: #a11y @3playmedia
23. FCC Standards for Caption Quality
‣ Caption accuracy
– Must match spoken words to fullest extent possible and include non-verbal
information
– Allows some leniency for live captioning
‣ Caption synchronization
– Must coincide with their spoken words and sounds to the greatest extent possible
‣ Program completeness
– Captions must run from the beginning to the end of the program
‣ Onscreen caption placement
– Captions should not block other important visual content
live tweet: #a11y @3playmedia
24. Closed Captioning Lawsuits
‣ National Association of the Deaf (NAD), et al. v Netflix
– What constitutes a place of public accommodation?
– How did the NAD originally bring Netflix under the ADA?
– Settlement & implications
live tweet: #a11y @3playmedia
25. Closed Captioning Lawsuits
‣ National Association of the Deaf (NAD), et al. v Netflix
– What constitutes a place of public accommodation?
– How did the NAD originally bring Netflix under the ADA?
– Settlement & implications
‣ NAD vs. Harvard & MIT
– Current state of the case
– Implications for higher education
– Changing scope of the ADA
live tweet: #a11y @3playmedia
26. About 3Play Media
2
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Boston, MA
live tweet: #a11y @3playmedia
27. About 3Play Media
‣ Captioning + transcription + translation
‣ MIT spinout in 2007
‣ Based in Boston, MA
‣ 1,600+ customers in higher education, government, corporate, & media
live tweet: #a11y @3playmedia
28. 3Play Media’s Goal: Simplify the Process
Online Account System
Fast + Reliable Turnaround
Automated Workflows
50+ Caption Formats
Caption Import
Video Search Tools
Spanish Captioning
live tweet: #a11y @3playmedia
29. Accuracy and Quality
Multi-Step Human Review Process
‣ More efficient, cost-effective
‣ At least 99% accuracy
‣ All work done in U.S.
‣ Consistent transcription standards
live tweet: #a11y @3playmedia
31. Platform Integrations
‣ Effortless integration with many platforms
‣ Out-of-the-box compatibility with most players
Video Player / Platform Integrations
live tweet: #a11y @3playmedia
34. Caption Import
‣ Import your existing captions
and translations
‣ Convert into 50+ formats
‣ Use interactive transcripts
‣ Securely manage your assets
live tweet: #a11y @3playmedia
36. Interactive Transcripts
‣ Use captions to make videos
searchable and interactive
‣ Not a replacement for captions
‣ Easy to set up
‣ Lots of customization options
live tweet: #a11y @3playmedia
38. Customer Support
“…What’s
important is the
customer service
you get, and
3Play Media
just plain rocks when it comes to
helping out.”
- Josh Harder, University of
Wisconsin
live tweet: #a11y @3playmedia
39. 3
Emily Griffin
Content Marketing Manager
3Play Media
emily@3playmedia.com
Q&A
Register for upcoming webinars at:
http://www.3playmedia.com/webinars/
Upcoming Webinars
Captioning the 3Play Way
June 23, 2016 at 2pm – 2:30pm ET
Are You at Risk? Identifying Web Accessibility
Gaps at Your Organization
June 29th, 2pm-3pm ET
Implementing & Evaluating Web Application
Accessibility
July 7, 2016 at 2pm – 3pm ET
live tweet: #a11y @3playmedia
Editor's Notes
Landmark lawsuit
Streaming movies didn’t have captions > title iii
Courts ruled that Netflix does qualify
Settlement: 100% of captions
Profound precedent for application of ADA to web & online content
February of 2015
Failing to provide captions or providing unintelligible captions (YouTube auto captions)
Accuracy is brought into play
Difference: Netflix was a commercial entity, these videos were free (MOOCs)
Both Title III of the ADA and Section 504 and 508 (receive federal funding)
This is a public accommodation; providing educational materials to advance your education and career
Department of Justice has come in to say that they agree with the Plaintiffs (NAD)
Waiting for final ruling
Huge implications for higher education
Case law is dictating requirements for higher education
ADA was meant to grow and expand and to provide accommodations, not deny or limit them