Join us for a spotlight chat with Utah State University as they share their journey in developing a centrally supported captioning system.

1. Developing a Centrally
Supported Captioning System
with Utah State University
Megan Spackman Cox
Caption Program Coordinator
Christopher Phillips
Digital Accessibility Officer

2. Resources
&
Contact
info
• bit.ly/usu-3play
• captions@usu.edu
• Introductions:

3. Our Story
Total Videos Captioned Videos

4. Where We Started

5. Take an Inventory
• Channel Name
• Channel URL
• Channel ID
• Number of Videos
• Number of Captioned Videos

6. Sharing &
Awareness

7. Creating a Standard
USU Video and Audio Accessibility Standard
•Definitions
•Clear expectations
•Specific timelines
•Compliance process

8. Finding
Resources

9. Finding Resources (Staff)
If there is a problem that you
can’t fix…
make the problem bigger
until someone who can fix it
will.

10. Implementation – Who's
Paying?
Source
• “Unfunded mandate”
• No centralized funding (yet)
• Each division, college, or
department is responsible
for their own captions –
using 3Play (recommended)
or doing their own

11. Implementation - Resources
USU Caption Website

12. Implementation –
Automations

13. YouTube Video

14. Implementation –
Deadlines
• January 2023 – First Compliance Audit
• 41 of 112 Active Channels Out of
Compliance (posted a video in the last
year).
• By the end of February 100% Compliant
• Lots of Follow Up- emails, Zoom
meetings, phone calls, in-person visits
• 30 business days to become compliant

15. Implementation -
Communication

16. Ongoing Compliance
Tracking

17. Progress Over Time
Total Videos Captioned Videos

18. Captioning Legacy Content
• We support student employees or staff with extra
time to help us work on legacy content during any
free time

19. Continued Support
• Researching and finding resources to make
captions easier
• Caption Basics Course
• Offering help
• Quality checks
• Fix open captions

20. Looking Ahead
• Goal: 100% of public
content captioned
• Caption all videos on
official websites
• Live captions
• Social media captions

21. Conclusion
NOT:
“Why should I caption my
content?”
INSTEAD:
“Why on earth wouldn’t I caption my
content?”