Importance of Listening


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This presentation is related to Importance of Listening. Listening is very important in everyfield of life i.e. for education and job .

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Importance of Listening

  1. 1.      What is listening Types of Listening Listening vs. Hearing Importance of Active Listening Barrier and Suggestions
  2. 2.  Listening  What is the process we hear  Mentally organizing.
  3. 3.  Passive Listening  Attentive Listening  Active or empathetic Listening
  4. 4. Passive listening is hearing what a person says without responding to them in any way. The person listening does not show any reaction to what they have heard
  5. 5.  Attentive listening occur when one is genuinely interested in the speaker’s point of view.
  6. 6.  Active listening show the speaker that you are concerned. Active listening leads to getting better information.
  7. 7. Definite Intent to Listen  Focus on the Speaker  Verbal and Non-Verbal Encouragers  Feedback Loop to Insure Accuracy 
  8. 8. Hearing- sense that allows you to perceive sound; physical act- only requires reception of sound waves Listening- mental process that requires concentrating on sound, deriving meaning from it, and reacting to it
  9. 9. Key Points   Hearing---physical process Listening---active mental process; attempt to make meaning of what we hear
  10. 10. Steps in the listening process Your knowledge, attitudes, values, beliefs and self-concept influences your perception. Your own needs, interests, attit udes, and knowledge affects your choice to pay attention. Not everyone hears the same way. Men actually prefer certain frequencies. Hearing The reception of sound. Choosing The act of choosing to focus attention on the message. Understanding Deciding what the message means to you. You first respond emotionally, then intellectually. Then you decide how to respond. Responding Your reaction to the message. It can be emotional and intellectual.
  11. 11. Fast Facts We listen at 125-250 wpm, think at 1000-3000 wpm 75% of the time we are distracted, preoccupied or forgetful 25% of the time, we remember what we hear Less than 2% of people have had formal education with listening Listening is not a natural process All listeners do not receive the same messages
  12. 12. Mode of Communication Formal Years of Training Percentage of Time Used Writing 12 years 9% Reading 6-8 yeas 16% Speaking 1-2 years 30% Listening 0 years 45%
  13. 13. Listening leads to learning …openness encourages personal growth and learning
  14. 14. Active Show Listening the speaker that you are concerned Leads to getting better information
  15. 15. Shows Leads the speaker that you are concerened to getting better information Encourages further communication
  16. 16. Importance of Active Listening Cont…  Potential to enhance Relationships  Calm down to upset Person  Invite others to listen to you  Better Cooperation and Problem solving
  17. 17. Importance of Active Listening  Minimize Misunderstandings  Help us to Learn more  Help us to adapt and understand  Key to success  Avoid Communication errors
  18. 18.  Remember half of the listening just after a day.  75%of what we heard is incorrectly.  80% of time is spend on communicating during walking hours and 45% is spend on listening.  Adults only listens 25% effectively
  19. 19.            Physiological limitation. Inadequate background information. Selective memory. Selective perception. Fear of being influenced or persuaded. Bias and being judgmental. Boredom. Partial listening and distractions. Rehearsing. Selective perception. Interference from emotions.
  20. 20.             Ask question if you don’t understand completely. Avoid distraction. Use direct eye contact. don’t interrupt. Read bath verbal and nonverbal messages. Be empathetic. Paraphrase to correct misinterpretations. Evaluate the message after hearing all the facts. Concentrate on the message as well as the messenger. Give feedback to check accuracy. Listen with your entire body. Don’t talk so much.