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Chapter 15
PROMOTION
COMMUNICATION
   PROCESS
SENDER
MESSAGE
ENCODING
MESSAGE
CHANNEL
RECEIVER
DECODING
FEEDBACK
INTERPERSONAL
COMMUNICATION
MASS
COMMUNICATION
BROADCAST
  MEDIA
ADVERTISING
PUBLICITY
PUBLIC RELATIONS
PERSONAL
 SELLING
SALES
PROMOTION
PROMOTIONAL
     MIX
Personal    Public                      Sales
 Selling   Relations   Advertising   Promotion
PROMOTIONAL
   PLAN

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