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HR Professionals and Real World Business Change

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Vlerick Business School
Vlerick Business School

HR Day 2012 - keynote session from Matt Crabtree

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Ma3  Crabtree   Founder  &  CEO   Real  World  Business  Change     Three  uncomfortable  truths…     …and  what  HR  Professionals  can  do  about  them  
Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
‘Have  to’   ‘Want  to’   REACTIVE   PROACTIVE  
REACTIVE   PROACTIVE    
B.A.U.  
Think  the     Reward  ALL     unthinkable   innova=on   Drive  out   bureaucracy  
Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
Change is too often… …imagined here …KILLED HERE …delivered here (in theory)
Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
The  job  of  a  leader   during  a  period  of   change  is  to  define   reality  and  give  hope  
Give Define Hope! Reality! Why?   Affect?   Change   Communica.on   Pay   Risks?   Define off?   Give Reality! Hope!
www.posi.vemomentum.com/freestuff   Embed  change  as   Genuinely   Communicate   a  cultural  norm   engage,  and   to  people  like   and  encourage  a   meaningfully   they  are   constant  focus  on   equip,  your   adults  and  tell   the  future   first  and   them   second  line   EVERYTHING   leaders   you  can  
Ma3  Crabtree   Founder  &  CEO   Real  World  Business  Change     Three  uncomfortable  truths…     …and  what  HR  Professionals  can  do  about  them  

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HR Professionals and Real World Business Change

  • 1. Ma3  Crabtree   Founder  &  CEO   Real  World  Business  Change     Three  uncomfortable  truths…     …and  what  HR  Professionals  can  do  about  them  
  • 2.
  • 3. Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
  • 4. Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
  • 5. ‘Have  to’   ‘Want  to’   REACTIVE   PROACTIVE  
  • 6. REACTIVE   PROACTIVE    
  • 8. Think  the     Reward  ALL     unthinkable   innova=on   Drive  out   bureaucracy  
  • 9. Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
  • 10. Change is too often… …imagined here …KILLED HERE …delivered here (in theory)
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Three ! Uncomfortable Truths! Transforma=on   What  senior  execu=ve   programmes  are   leadership  do  or  want   evidence  of  an   is  almost  completely   organisa.on  that’s  not   irrelevant   good  at  change   The  overwhelming   amount  of   communica=on  is   either  neutral  or   nega.ve  in  impact  
  • 18.
  • 19.
  • 20. The  job  of  a  leader   during  a  period  of   change  is  to  define   reality  and  give  hope  
  • 21. Give Define Hope! Reality! Why?   Affect?   Change   Communica.on   Pay   Risks?   Define off?   Give Reality! Hope!
  • 22. www.posi.vemomentum.com/freestuff   Embed  change  as   Genuinely   Communicate   a  cultural  norm   engage,  and   to  people  like   and  encourage  a   meaningfully   they  are   constant  focus  on   equip,  your   adults  and  tell   the  future   first  and   them   second  line   EVERYTHING   leaders   you  can  
  • 23.
  • 24. Ma3  Crabtree   Founder  &  CEO   Real  World  Business  Change     Three  uncomfortable  truths…     …and  what  HR  Professionals  can  do  about  them