Change and it’s typesChange is “to make something different”In management perspective, “Change Management is the process, tools and techniques to manage the people-side of change to achieve the required business outcome”.Changes could be: Internal or External Individual or Organizational 2
Typical tasks of a ChangeProject 1. Identifying need for change 2. Change Recommendation 3. Analysis of the feasibility of Change 4. Steering committee approval 5. Project Sponsor approval 6. Implementation 7. Constant review 3
Method and Tools Survey (Feedback) Expert Judgment (Situational Analysis) Communication (Stakeholder) Benchmarking (Standards) Risk management (Impact Analysis) Trainings (Knowledge and skills enhancement) 4
Importance of ChangeManagement in the Companies Innovation and development Customer satisfaction Competitive advantages Quality assurance Efficiency of resources Enhanced Individual and Organizational Morale and skills Increased profitability 5
“EVERYONE THINKS OFCHANGING THE WORLD, BUT NO ONE THINKS OF CHANGING HIMSELF.” - LEO TOLSTOY
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