Presentation by Lee Odden of TopRank Online Marketing on the integration of social media, SEO and content marketing at NMX 2013.
"There is no ROI in Social Media" and many other proclamations are made in industry press and on blogs just about every week. And yet investment in social, search and content are all on the rise. Why the disconnect? From pageview journalism to egomaniacal SEO superstar wannabe's, sweeping generalizations and out of context observations have created a number of myths about these highly effective online marketing channels.
This presentation identifies and busts the most common myths about SEO, Social Media and Content Marketing plus provides insight into how an integrated approach will win the battle and the war for more customers, better engagement and online marketing success.
8. The Truth: Social & Search
92% Path to Purchase:
41% Online adults use
search engines to
find information
51%
Search
Of traffic driven to on the Web
content sites is search Pew Research 2012
48%
11% Search + Social Media
Is from social media.
Outbrain 2011 1%
Social
GroupM 2011
Scales Image via Shutterstock
@leeodden #NMX
9. The Truth: Social & Search
Consume
I just had the best
(or worst) steak in
Las Vegas!
What are the
best steakhouses
in Las Vegas?
Discover
@leeodden Engage
#NMX
12. “We started a blog and a Twitter
account. It’s been 6 months and we
haven’t made one sale.”
“I know what you
mean. We bought
10,000 Facebook fans
and… nothing.”
@leeodden #NMX
Image Source: Shutterstock
14. The Truth: Social ROI
33% of 30% lift in
Millennial consumers consumer purchase
are more likely to buy a intent & brand
brand if it has a recommendation from
Facebook page social campaigns
Luxury Daily – Boston Consulting Group 2012
eMarketer, BzzAgent
50% of Twitter
followers are more likely
to purchase from brands
they follow
eMarketer, Constant Contact/CMB study
Scales Image via Shutterstock
@leeodden #NMX
16. Myth: Quality Content is
Not Sustainable
Where will we
find people to
We don’t have the create all this
staff to write articles content?
every day.
There are only so many
What if we run out
things we can write
of things to say?
about “widgets”.
@leeodden Image credit: Shutterstock
#NMX
18. The Truth: Content-tinuity
The solution to a never ending stream of high
quality, relevant content that gets results over a
long period of time is:
To know the
Customer Journey
@leeodden #NMX
19. What is Your Customer’s Journey?
Newsletter
Social Ads
PPC Reviews Community
Forum Social Networks
Email Blog
Website Blog
Online Ads Media
awareness consideration purchase retention advocacy
Email Store
FAQ
Word of Mouth Promotions
Knowledge Base
P
Ecommerce
R Radio
TV
Print
@leeodden #NMX
20. Engage
Optimize 360 Model
Attract Convert
@leeodden #NMX
21. Optimize Across the Lifecycle
Persona: Values: Content:
“Admin Jane” = Fast = Topics
Influences CEO = Save $ = Keywords
= Service = Media & Channel
awareness interest consideration purchase retention advocacy
Blog Facebook Email Offer Tips Articles Blog
Fast
Byline PPC Locator Newsletter Soc Net
Ads Blog PPC Loyalty VIP
Save $
Press Reviews Discount Community Referral
Article Reviews Display Network Referral
Service
Media Blog Offers Thank You Rewards
@leeodden #NMX
26. Awesome Right?
BUT…
How do you get traffic to this?
Ads, WOM, Pitching, “Go Viral”
Can you count on that?
How much does it cost?
What if they:
Optimized for social sharing?
Optimized for search?
Made it relevant & top of SERPs:
“the stalking dead” “infographic novel”
@leeodden #NMX
27. Let Me Tell You A Secret
http://tprk.us/cmsecrets
@leeodden #NMX
Image Source: Shutterstock
29. Discover – Consume - Engage
Discover Consume Engage
Social Networks PDF Contribute
Direct social messages Slideshare Download
Email Long form interviews Subscribe
Blog Single images Share
Search Attend Conference
@leeodden #NMX
30. One Clever Question
You're a secret agent on a mission
and you're having a rendezvous with
your agency contact after pulling a
dangerous undercover operation.
You now have a coveted secret. A
content marketing secret.
What secret for achieving success
with content marketing will you
share? The content marketing world
depends on it!
@leeodden #NMX
31. Content Marketing
Thought Leaders
Shared Their
“Secrets”
@leeodden #NMX
41. To Optimize Is Continuous
Mutually Beneficial Goals for Brand & Customers
Hypothesis
Plan
Implement
Measure
Refine
Repeat
@leeodden #NMX
42. Optimized Planning: WHAT & WHY
1. View Search, Social & Content
from 360 Degrees -- Holistically
2. Optimize Everywhere:
Marketing & PR, B2B or B2C, SME or LE
3. Research, Audit & Listen
4. Set Goals, Create a Roadmap
@leeodden #NMX
43. Optimized Implementation: HOW
Audience & Personas
Keyword & Topic Research
Content Plan
Creation & Curation
Content Optimization
Social Networking
Promotion
Measure & Refine
@leeodden #NMX
44. Tips &
Examples Website Email
eBook Category Newsletters
Blog Posts
Industry Media Guide to
Coverage B2B Social
Press Releases
Practice Area Co-Created
Prospect Brand
Social (Topic - Keyword) Visual eBook
Networking SEO
Networking with
Community Conference
Contributed
Articles Off Site
Guest Posts Commenting
Topical Survey Speaking at
Topical
“2013 Topic XYZ Survey” Conferences
Resource Lists
@leeodden #NMX
45. Content Constellation
Topic B Topic C
Social
Hub
Topic A Topic D
Topic E
@leeodden #NMX
46. Measuring Business Value
Social Content KPI’s Business Outcomes
• Visits • Shorter Sales
• Views/Impressions Cycles
• Fans • Increased Order
• Friends Quantity, Frequency
• Followers • More Referrals
• Comments • Share of Voice
• Likes • Improve Service
• Google Plusses • Lower Marketing
• Links Costs
• SERPs • Grow Revenue
• Search Traffic • Improve Profits
@leeodden #NMX
47. Optimize to Scale: Who
Assess your organization’s
“optimization readiness” &
identify training opportunities.
Make integrated search,
social & content marketing
part of your processes.
@leeodden #NMX
49. Takeaways
1. Discovery, consumption & engagement, not
“search vs. social”
2. Measure social with the right yardstick –
assist vs. direct
3. Integrate content planning with optimization
& social promotion, measure & refine
@leeodden #NMX
50. Freebies!
Visual eBook Co-
Created by 52
NMX Speakers
Ungated Download:
tprk.us/newmediaratpack
This Preso: Myth-Busting Social, SEO & Content
tprk.us/bustamythppt
@leeodden #NMX
51. Deep Dive: OptimizeBook.com
“Optimize is the playbook you’ll need
to run an effective program.”
Scott Monty, Ford
“Optimize shows you how to put
content, search & social to work for
your business.”
Ann Handley, MarketingProfs
“Optimize shows you how to put
content, search & social to work for
your business.”
Joe Pulizzi, Content Marketing Institute
“If I were lazy, I could cheat and use
Lee Odden’s book as my road map for
this coming year’s business.”
Chris Brogan, Human Business Works
@leeodden #NMX
Tuesday January 8, 2013 12:00pm - 12:30pm Miranda #5This just in: "SEO is Dead", "There is no ROI in Social Media" and many other proclamations are made in industry press and on blogs just about every week. And yet investment in social, search and content are all on the rise. Why the disconnect? From pageview journalism to egomaniacal SEO superstar wannabe's, sweeping generalizations and out of context observations have created a number of myths about these highly effective online marketing channels. This presentation will identify and bust the most common myths about SEO, Social Media and Content Marketing plus provide attendees with examples of how an integrated approach will win the battle and the war for more customers, better engagement and online marketing success. Takeaways:- Distinguish fact from fiction about social, SEO and Content Marketing- Discover a model for integration that gets resultsSee examples of modern social, SEO & content in actionLee Odden is the author of Optimize: How to Attract and Engage More Customers by Integrating SEO, Social Media and Content Marketing. He is also the CEO of TopRank Online Marketing, a digital marketing and online PR agency that specializes in a 360 degree approach to growing new business and enriching both brand and community engagement online. Lee has over 15 years experience consulting with some of the best known Fortune 1,000 B2B and B2C companies and fast growing technology start ups ranging from McKesson to Marketo. Cited by the Wall Street Journal, The New York Times, The Economist and Forbes, he is an active international speaker and publishes one of the most popular marketing blogs on the web. Title: War of Words – Myth-Busting Social Media, SEO and Content MarketingAbout Lee Odden and TopRankWar of the Worlds – H.G. Wells, Orson WellsSEO MythKeep CalmSEO TruthSocial MythKeep CalmSocial TruthContent MythKeep CalmContent TruthIntegrateCustomer JourneyOptimize 360 ModelFast Save ServiceAmplificationOptimize 360 in ActionOptimize 360 in ActionTakeawaysFreebies – Download New Media Rat Pack – 52 Tips on Content Curation and Community BuildingOptimize BookThanks
TopRank Online Marketing – Walk the Talk content marketing agency.
War of the Worlds written in 1895 by H.G. WellsAdapted as a Radio show by Orson Welles Halloween1938 causing some panicThe perpetration of information as facts, leads to confusion, bad decisions and as in the case of this radio show, panic. The same issues occur with Social Media, SEO and Content MarketingThere are pontificators operating on outdated information, or simply trying to make a name for themselves, like HG Wells, that propagate such information.This presentation will outline some of the top “myths” about Social Media, SEO and Content Marketing” and BUST them with facts and first hand experience. I’ll also share a model for integrating online marketing tactics to help guide your strategy for 2013 and beyond.
TopRank Online Marketing e-Book: 29 Secrets About Content Marketing & The Undercover Agents Who Shared ThemTopRank is a digital marketing agency offering integrated marketing consulting services ranging from content development to SEO to Online PR to Email Marketing and Social Media Marketing. Find us at: http://www.toprankmarketing.comhttp://www.toprankblog.comhttp://optimizebook.comContent Marketing World is the largest (and we think best) content marketing conference in the world. http://www.contentmarketingworld.com