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Mobicents Summit 2012 - Jonas Borjesson - Introduction to Twilio
- 1. Twilio
An Introduction
Jonas Borjesson – Tech Lead SIP
COPYRIGHT © TWILIO INC. 2012
- 2. Making Telecom Simple
● Telecom technologies are inaccessible to most developers.
● Providers select customers based on size & volume
● Web technologies are open & ubiquitous
● Millions of web developers world wide
COPYRIGHT © TWILIO INC. 2012
- 3. Products
● Full voice application stack with best in class API
● Send and receive phone calls all over the world
● Leading provider of long code and short codes
● Connected to over 1,000 mobile operators networks
● VoIP for both web browsers and, iOS and Android
● Build VoIP capabilities directly into applications
COPYRIGHT © TWILIO INC. 2012
- 5. An API to the telephony network
A User calls or sends an SMS to your Twilio phone number
COPYRIGHT © TWILIO INC. 2012
- 6. An API to the telephony network
Twilio receives the call or SMS and makes a request to your application
COPYRIGHT © TWILIO INC. 2012
- 7. An API to the telephony network
Your app receives that information and sends XML back to Twilio
COPYRIGHT © TWILIO INC. 2012
- 8. An API to the telephony network
Twilio executes those instructions and interacts with the user
COPYRIGHT © TWILIO INC. 2012
- 10. ● Make & receive calls from a
desktop browser or mobile
app
● Dial from the web to the
PSTN and Vice-versa
● Connect audio between
browsers and mobile apps
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- 11. What might you build?
E-Commerce Call Centers Conferencing
Let visitors connect to sales Deploy call center agents Bridge the web, mobile apps
or customer service with a with only a web browser and even traditional phones.
single click. or tablet.
Collaboration Lead Generation Gaming
Add rich voice Instantly connect hot leads to Add realtime voice
communications to your your sales team. Track all communications to your web
productivity apps. aspects of the calls. or mobile games.
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