Why the Stack Matters: Building a Solid Foundation for SugarCRM | SugarCon 2011

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In this session, we’ll talk about the PHP stack and how it can be put to best use for SugarCRM implementations. How can enterprise IT organizations optimize application performance at the PHP runtime level? How can business-critical applications like CRM be monitored to ensure compliance with internal SLAs? What about root cause analysis when things do go wrong? Several alternatives will be discussed for building a solid SugarCRM foundation, and how to make the job easier.

Presented by Joshua Solomin, Sr. Product Marketing Manager, Zend, at SugarCon 2011

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Why the Stack Matters: Building a Solid Foundation for SugarCRM | SugarCon 2011

  1. 1. Why the Stack Matters: Building a Solid Foundation for SugarCRM<br />Joshua Solomin<br />Sr. Product Marketing Manager, Zend Technologies<br />
  2. 2. How do you build a house?<br />Start with the foundation!<br />2<br />
  3. 3. Applications need foundations, too<br />3<br />PHP Stack<br />PHP support<br />Monitoring/RCA<br />Performance Optimization<br />
  4. 4. A look at the PHP stack<br />.<br />4<br />To consider:<br /><ul><li>Ease of install/configuration
  5. 5. Updatability
  6. 6. Bytecode-level performance
  7. 7. Technical support
  8. 8. .
  9. 9. .
  10. 10. .</li></li></ul><li>Delivering on your SLAs<br />5<br />Do you know WHEN things go wrong?<br />
  11. 11. Delivering on your SLAs<br />6<br />Do you know WHY things go wrong?<br />
  12. 12. Monitoring and Root Cause Analysis<br />.<br />7<br />To consider:<br /><ul><li>Ease of integration with PHP stack
  13. 13. Administrator workflow
  14. 14. Time saved vs. overhead
  15. 15. .
  16. 16. .
  17. 17. .</li></li></ul><li>Zend Server: complete Sugar foundation<br />8<br />Insert->Header & Footer<br />Zend Framework<br />Zend Server<br />PHP<br />Application<br />Performance<br />Reliability &<br />Management<br />Scale-Out<br />Business-grade<br />PHP<br />Acceleration<br />Monitoring<br />Clustering<br />Hot Fixes<br />Optimization<br />Root-Cause<br />Job Queue<br />Support<br />Caching<br />Configuration<br />Downloads<br />Java Bridge<br />Linux<br />(rpm/web repositories)<br />IBM i<br />(PTF)<br />Windows<br />(MSI)<br />
  18. 18. Know WHEN… Application Monitoring<br />Know WHY… Code Tracing<br /><br /><ul><li>Slowdowns
  19. 19. PHP errors
  20. 20. Memory consumption
  21. 21. Function calls
  22. 22. Arguments
  23. 23. Duration</li></li></ul><li>Troubleshooting & Optimization Made Easy<br />Root Cause Analysis<br />reproduce problem - debug<br />Problem resolution time <br />without Code Tracing<br />Fix<br />Root Cause Analysis<br />analyze code trace<br />Problem resolution time <br />with Code Tracing<br />Fix<br />Result: <br />Downtime minimized, service level delivered!<br />
  24. 24. Q & A<br />11<br />Insert->Header & Footer<br />

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