I earned a certificate in Digital Marketing from NYU in Summer 2015. This is one a final project that I led in a digital advertising strategies course I took that explores integrated marketing ideas for Naturebox.
3. Goals
Increase Website traffic by 500%
Use social media strategically to build a strong
website traffic
Use variety of content to reach the end user (blogs,
pins, ads, emails)
Convert 60% of trial offers into multi month subscriptions
Targeted Ads to relevant TG (remarketing).
Try different trial offers to excite the user, keeping
the cost low.
Win back 20% of past trail subscribers
Effective buy back strategy using personalized
email messaging, and social tools
We intend to generate an additional revenue of $ 100K through NatureBox subscriptions
from Jan to March 2015. (With a marketing budget of $40K, 40%)
*Average retention period of each
customer is 3 months.
Working Cost Sheet for Nature Box
Per Box % $
Avg Price per box to
customer $12
Cost of one box to nature
box 30% $3.60
Sales & Marketing 40% $4.80
Shipping 5% $0.60
Profit (gross) 20% $2.40
Others 5% $0.60
100% $12.00
Reach
Targeting
Remarketing
4. Who is Our Target Market?
•18-49 yr old, single career women
•$50-90K yearly salary
•Health conscious lifestyle
*$240 yearly to allocate to healthy
snack foods
21-Oct-14
Who is segmented?
5. Indie Woman On The Rise
Who is an Indie Woman?
•31 million strong
•27 and older
•Lives alone and has no children
•Spends $1,600 on food and beverage each
year
•No time to cook
• Looking to purchase semi-homemade meals
that use fresh, high-quality ingredients.
In 2013, The Lempert Report accurately
predicted that there would be a rise in “Indie
Women” in 2014.
6. What is the Offer?
•Initial Offer: 50% off your 1st
box with a subscription
•Win-back offer: Free Trial
Try your 1st
box for free with a subscription
7. KPIs
•Percentage of people clicking on Ads to
Landing page.
•Conversion rate for e-mails on landing page
•Conversion rate of trial from E-mail
•Conversion rate of subscriptions from trials
9. Enrollment Page and Captured Data
• Name
• Email
• Phone number
• Address
• Credit Card/Billing
Essential information that allows contact with potential customers during the trial
period to help convert them into a subscriber. This information will enables us to make
multiple impressions and guide prospects down the conversion funnel.
12. Digital Channels
Social Media Facebook, Twitter, and Pinterest
Social Media Advertising Facebook Ads, Promoted Tweets, Promoted Pins
E-mail Co-branded Partnered Solo Blast & Customer E-mails
PPC / Display Google Adwords and Google Display Network
14. Tactics
• Twitter campaign
• Instagram / Pinterest contest
• E-mail retargeting
• Loyalty program
• Promotional offers with social tie in
• Online Contests (Facebook)
• Charity events/Community service oriented projects
• Email capture on social media through contests and event registration etc.
• Mobile App (Health focussed)
• Mobile and Tablet Website
• Print media at doctors office
• Youtube / Video Contests
16. Building Relationships Between People
and Naturebox
1. Acquisition: Mobile ads, SEM, Blogging (company blog and
others), Social Media (Pinterest, Facebook, and Twitter),
Affiliate
2. Retention: E-mail, Social Media, SMS, Banner Ads, Blogging
3. Win-back: E-mail, Direct Mail, Social Media, SEM, Banner Ads
17. Social Media
• Over 1,000,000 likes
• Contests
• Recipes
• Engagement & Shares
Facebook
18. Facebook Ads
Gender: Female
Age: 18-49
Salary: $75k - $100k
Relationship Status: Single or In a
Relationship
Education Level: College Graduate
or higher
Life Events: Live away from home,
live away from hometown,
new job (6 months)
Lauren
19. • 53 million unique monthly users
• 80% female
• 20% of all women in US
• 18% of users have income $70,000
Social Media
Promoted Pins
CPM 30-$40
Engagement
Pinterest
20. Social Media
•Jokes
•motivational
•quotes
• recipes
•Conversations
201K Followers
18K TweetsPromoted Tweets
• Create Some Buzz, Generate
Activity, Gain Attention
• Target Specific User Groups
• Increase Followers
• Target by keywords, television
viewing, interests, and own data
Engagement
Twitter
23. Google Display Network
1. Equinox
2. Whole Foods
3. Soul Cycle
4. Her Campus
5. 20-Nothings
6. Bloggess
7. ChicCeo
8. City Girl Confidence
9. Corporette
10. Daily Worth
Retargeting and Remarketing
24. • Drip Campaign for users signing up and
going through order process
• Retention e-mail to users who cancel
• Abandonment e-mail to users who don’t
complete form
• 81% of US digital shoppers said they were
at least somewhat likely to make
additional purchases, either online or in a
store, as a result of targeted emails.
Example E-mail
25. E-mail Marketing - Solo Blast
+ =
1.Equinox Fitness is the luxury fitness brand of the company. It aims at delivering a high-end
experience to health and fitness.
2.Health club memberships nationwide are 48 percent male and 52 percent female.*
3.The average health club member has an annual income of $76,000.*
4.132,138 Likes on Facebook - approximately 69,000 are women.
*International Health, Raquet & Sportsclub Association (IHRSA) Member Census
26. Cost of Marketing Campaign
We will use Facebook, Pinterest, Emails, Google, and Health Websites
to reach our target audience
Sandy
Talking point:
These young professional women who can afford $10+/per meal are poised to become the ideal target audience for NatureBox. Indie Woman is short on time, but she has the means and the desire to spend more on fresh, healthy, and easy-to-prepare food. She values health and convenience overall. Start-ups like NatureBox and its competitors who follow the trends are quick to take action by targeting this demographic will emerge successful.
Zev
Specify offers:
Initial - 50% off w/ subscription
Bounce-back: “ “
Win-back: Free trial (first box free) w/ subscription
Create 2 different split tested banner ads (one indie women and one just the product) - Sandy
This is a new targeted segmentation for Naturebox. They usually target on-the-go moms and families who want to get a good deal
*** Zev’s stats about how much people in this age range spend on food over the internet
Steve
Hannah
Our landing pages on both the main website and mobile are identical and simple, so the consumer can easily dicifer that this is Naturebox and not another snack site.
The call to action buttons are directly in the center of the page so customers easily gravitate to signing up.
The language is simple that someone of a 5th grade reading level could understand our company and product.
Hannah
Hannah - Create graphic, numbers on channels, who are they targeting (similarities/differences) Why are we different?
Amit - data
Use templat
e for email - Steve - Find NatureBox email
participating in Amex offers that targets American Express card users
-creating an apt if they do not already have one
-creating an event that is catchy “2 dollar taco tuesday”
-participating in American Express’ restaurant week or shop small saturday events
Do you think he wants us to get more detailed? I feel like there is a lot more we can add for each channel? two or three for each channel. - SM
I think we are good at this stage. To add a few tactics- Social Media Advertizing, Target Food Blogs, Taco Lovers Fan Pages- AA
I think it’s important to first see on which social network TTT is focusing its efforts. Where are we most likely to get conversions? Those networks are where we should put most of our energy. Engage in link building with popular food blogs. - ZG
Steve
Customers can put their reviews of the offer on social media for the rest of the community to see
Add detail - Promoted Tweet, Promoted Tweet, Use #s - Steven
Zev
Zev - SEM/paid search, banner ads
Some taken from http://www.forbes.com/sites/meghancasserly/2013/08/20/the-100-best-websites-for-women-2013/
Use a banner ad