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Steve Moskowitz
Hannah Campbell
Zev Gotkin
Sandy Ramos
Amit Agarwal
21-Oct-14
Group G
What Is NatureBox?
• Friends Ken and Gautam created a company that
allowed healthy snacks to be delivered at your
door step by the click of a button
• Provides customers a pre-packaged box full of
healthy snacks that fit their health needs and
lifestyle.
• A company focused on snacks because snacks are
a major contributing factor to obesity.
21-Oct-14
© 2014 ShiftF5 - Confidential Information for Mack Burnett
• In 2012, NatureBox sold 50,000 boxes
• In 2013, NatureBox sold 1 Million boxes
• Projected in 2014 NatureBox should surpass
their sales by 300%
• They currently are targeting head -of-
household (70% women, 30% men)
“I lost 70 pounds simply by creating a
healthier lifestyle”. – Gautam
Goals
Increase Website traffic by 500%
 Use social media strategically to build a strong
website traffic
 Use variety of content to reach the end user (blogs,
pins, ads, emails)
Convert 60% of trial offers into multi month subscriptions
 Targeted Ads to relevant TG (remarketing).
 Try different trial offers to excite the user, keeping
the cost low.
Win back 20% of past trail subscribers
 Effective buy back strategy using personalized
email messaging, and social tools
We intend to generate an additional revenue of $ 100K through NatureBox subscriptions
from Jan to March 2015. (With a marketing budget of $40K, 40%)
*Average retention period of each
customer is 3 months.
Working Cost Sheet for Nature Box
Per Box % $
Avg Price per box to
customer   $12 
Cost of one box to nature
box 30% $3.60 
Sales & Marketing 40% $4.80 
Shipping 5% $0.60 
Profit (gross) 20% $2.40 
Others 5% $0.60 
   
100% $12.00 
Reach
Targeting
Remarketing
Who is Our Target Market?
•18-49 yr old, single career women
•$50-90K yearly salary
•Health conscious lifestyle
*$240 yearly to allocate to healthy
snack foods
21-Oct-14
Who is segmented?
Indie Woman On The Rise
Who is an Indie Woman?
•31 million strong
•27 and older
•Lives alone and has no children
•Spends $1,600 on food and beverage each
year
•No time to cook
• Looking to purchase semi-homemade meals
that use fresh, high-quality ingredients.
In 2013, The Lempert Report accurately
predicted that there would be a rise in “Indie
Women” in 2014.
What is the Offer?
•Initial Offer: 50% off your 1st
box with a subscription
•Win-back offer: Free Trial
 Try your 1st
box for free with a subscription
KPIs
•Percentage of people clicking on Ads to
Landing page.
•Conversion rate for e-mails on landing page
•Conversion rate of trial from E-mail
•Conversion rate of subscriptions from trials
Landing Pages for SEM
Website Mobile
Enrollment Page and Captured Data
• Name
• Email
• Phone number
• Address
• Credit Card/Billing
Essential information that allows contact with potential customers during the trial
period to help convert them into a subscriber. This information will enables us to make
multiple impressions and guide prospects down the conversion funnel.
Competitors
8k likes
67 posts
444 followers
1157 tweets
88 followers
113 posts
88 followers
28 posts
814 followers
Private profile
50 tweets
714 followers
N/A
493 posts/ 26k
followers
18500 tweets
52k followers
6500 pins
52k followers
118 subscribers
1MM + likes
Marketing Strategy
Digital Channels
Social Media Facebook, Twitter, and Pinterest
Social Media Advertising Facebook Ads, Promoted Tweets, Promoted Pins
E-mail Co-branded Partnered Solo Blast & Customer E-mails
PPC / Display Google Adwords and Google Display Network
Strategies
Acquisition SEM, Social Media
Retention E-mail, Social Media, Banner Ads
Win-back E-mail, Social Media, SEM, Banner
Ads
Tactics
• Twitter campaign
• Instagram / Pinterest contest
• E-mail retargeting
• Loyalty program
• Promotional offers with social tie in
• Online Contests (Facebook)
• Charity events/Community service oriented projects
• Email capture on social media through contests and event registration etc.
• Mobile App (Health focussed)
• Mobile and Tablet Website
• Print media at doctors office
• Youtube / Video Contests
Reach Our Audience
Digital Channels
• Social Media
• E-mail
• Social Media Advertising
• Google AdWords
Building Relationships Between People
and Naturebox
1. Acquisition: Mobile ads, SEM, Blogging (company blog and
others), Social Media (Pinterest, Facebook, and Twitter),
Affiliate
2. Retention: E-mail, Social Media, SMS, Banner Ads, Blogging
3. Win-back: E-mail, Direct Mail, Social Media, SEM, Banner Ads
Social Media
• Over 1,000,000 likes
• Contests
• Recipes
• Engagement & Shares
Facebook
Facebook Ads
Gender: Female
Age: 18-49
Salary: $75k - $100k
Relationship Status: Single or In a
Relationship
Education Level: College Graduate
or higher
Life Events: Live away from home,
live away from hometown,
new job (6 months)
Lauren
• 53 million unique monthly users
• 80% female
• 20% of all women in US
• 18% of users have income $70,000
Social Media
Promoted Pins
CPM 30-$40
Engagement
Pinterest
Social Media
•Jokes
•motivational
•quotes
• recipes
•Conversations
201K Followers
18K TweetsPromoted Tweets
• Create Some Buzz, Generate
Activity, Gain Attention
• Target Specific User Groups
• Increase Followers
• Target by keywords, television
viewing, interests, and own data
Engagement
Twitter
Search Engine Marketing
SEM (contd.)
Google Display Network
1. Equinox
2. Whole Foods
3. Soul Cycle
4. Her Campus
5. 20-Nothings
6. Bloggess
7. ChicCeo
8. City Girl Confidence
9. Corporette
10. Daily Worth
Retargeting and Remarketing
• Drip Campaign for users signing up and
going through order process
• Retention e-mail to users who cancel
• Abandonment e-mail to users who don’t
complete form
• 81% of US digital shoppers said they were
at least somewhat likely to make
additional purchases, either online or in a
store, as a result of targeted emails.
Example E-mail
E-mail Marketing - Solo Blast
+ =
1.Equinox Fitness is the luxury fitness brand of the company. It aims at delivering a high-end
experience to health and fitness.
2.Health club memberships nationwide are 48 percent male and 52 percent female.*
3.The average health club member has an annual income of $76,000.*
4.132,138 Likes on Facebook - approximately 69,000 are women.
*International Health, Raquet & Sportsclub Association (IHRSA) Member Census
Cost of Marketing Campaign
We will use Facebook, Pinterest, Emails, Google, and Health Websites
to reach our target audience
Target Reach
Our estimated target reach is 949,343 Ad placements
2778
14%
11%
19%
14,206
132,908
949,343 Reach/
Ads
Visitors
Signups
Conversions
2.09%
Ad ImpressionAd Impression
User clicks the adUser clicks the ad
User enters landing pageUser enters landing page
Sends ShipmentSends Shipment
remarketingremarketing
Seek FeedbackSeek Feedback
RemarketingRemarketing
Customer Retention StrategyCustomer Retention Strategy
OfferOffer
Goal 1. SITE TRAFFICGoal 1. SITE TRAFFIC
Goal 2. TARGETINGGoal 2. TARGETING
Goal 3. WIN BACKGoal 3. WIN BACK
Subscribe
Marketing Flow
Take the
offer?
Thank You!

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Steve Moskowitz - Nature Box Integrated Marketing Plan / Deck

  • 1. Steve Moskowitz Hannah Campbell Zev Gotkin Sandy Ramos Amit Agarwal 21-Oct-14 Group G
  • 2. What Is NatureBox? • Friends Ken and Gautam created a company that allowed healthy snacks to be delivered at your door step by the click of a button • Provides customers a pre-packaged box full of healthy snacks that fit their health needs and lifestyle. • A company focused on snacks because snacks are a major contributing factor to obesity. 21-Oct-14 © 2014 ShiftF5 - Confidential Information for Mack Burnett • In 2012, NatureBox sold 50,000 boxes • In 2013, NatureBox sold 1 Million boxes • Projected in 2014 NatureBox should surpass their sales by 300% • They currently are targeting head -of- household (70% women, 30% men) “I lost 70 pounds simply by creating a healthier lifestyle”. – Gautam
  • 3. Goals Increase Website traffic by 500%  Use social media strategically to build a strong website traffic  Use variety of content to reach the end user (blogs, pins, ads, emails) Convert 60% of trial offers into multi month subscriptions  Targeted Ads to relevant TG (remarketing).  Try different trial offers to excite the user, keeping the cost low. Win back 20% of past trail subscribers  Effective buy back strategy using personalized email messaging, and social tools We intend to generate an additional revenue of $ 100K through NatureBox subscriptions from Jan to March 2015. (With a marketing budget of $40K, 40%) *Average retention period of each customer is 3 months. Working Cost Sheet for Nature Box Per Box % $ Avg Price per box to customer   $12  Cost of one box to nature box 30% $3.60  Sales & Marketing 40% $4.80  Shipping 5% $0.60  Profit (gross) 20% $2.40  Others 5% $0.60      100% $12.00  Reach Targeting Remarketing
  • 4. Who is Our Target Market? •18-49 yr old, single career women •$50-90K yearly salary •Health conscious lifestyle *$240 yearly to allocate to healthy snack foods 21-Oct-14 Who is segmented?
  • 5. Indie Woman On The Rise Who is an Indie Woman? •31 million strong •27 and older •Lives alone and has no children •Spends $1,600 on food and beverage each year •No time to cook • Looking to purchase semi-homemade meals that use fresh, high-quality ingredients. In 2013, The Lempert Report accurately predicted that there would be a rise in “Indie Women” in 2014.
  • 6. What is the Offer? •Initial Offer: 50% off your 1st box with a subscription •Win-back offer: Free Trial  Try your 1st box for free with a subscription
  • 7. KPIs •Percentage of people clicking on Ads to Landing page. •Conversion rate for e-mails on landing page •Conversion rate of trial from E-mail •Conversion rate of subscriptions from trials
  • 8. Landing Pages for SEM Website Mobile
  • 9. Enrollment Page and Captured Data • Name • Email • Phone number • Address • Credit Card/Billing Essential information that allows contact with potential customers during the trial period to help convert them into a subscriber. This information will enables us to make multiple impressions and guide prospects down the conversion funnel.
  • 10. Competitors 8k likes 67 posts 444 followers 1157 tweets 88 followers 113 posts 88 followers 28 posts 814 followers Private profile 50 tweets 714 followers N/A 493 posts/ 26k followers 18500 tweets 52k followers 6500 pins 52k followers 118 subscribers 1MM + likes
  • 12. Digital Channels Social Media Facebook, Twitter, and Pinterest Social Media Advertising Facebook Ads, Promoted Tweets, Promoted Pins E-mail Co-branded Partnered Solo Blast & Customer E-mails PPC / Display Google Adwords and Google Display Network
  • 13. Strategies Acquisition SEM, Social Media Retention E-mail, Social Media, Banner Ads Win-back E-mail, Social Media, SEM, Banner Ads
  • 14. Tactics • Twitter campaign • Instagram / Pinterest contest • E-mail retargeting • Loyalty program • Promotional offers with social tie in • Online Contests (Facebook) • Charity events/Community service oriented projects • Email capture on social media through contests and event registration etc. • Mobile App (Health focussed) • Mobile and Tablet Website • Print media at doctors office • Youtube / Video Contests
  • 15. Reach Our Audience Digital Channels • Social Media • E-mail • Social Media Advertising • Google AdWords
  • 16. Building Relationships Between People and Naturebox 1. Acquisition: Mobile ads, SEM, Blogging (company blog and others), Social Media (Pinterest, Facebook, and Twitter), Affiliate 2. Retention: E-mail, Social Media, SMS, Banner Ads, Blogging 3. Win-back: E-mail, Direct Mail, Social Media, SEM, Banner Ads
  • 17. Social Media • Over 1,000,000 likes • Contests • Recipes • Engagement & Shares Facebook
  • 18. Facebook Ads Gender: Female Age: 18-49 Salary: $75k - $100k Relationship Status: Single or In a Relationship Education Level: College Graduate or higher Life Events: Live away from home, live away from hometown, new job (6 months) Lauren
  • 19. • 53 million unique monthly users • 80% female • 20% of all women in US • 18% of users have income $70,000 Social Media Promoted Pins CPM 30-$40 Engagement Pinterest
  • 20. Social Media •Jokes •motivational •quotes • recipes •Conversations 201K Followers 18K TweetsPromoted Tweets • Create Some Buzz, Generate Activity, Gain Attention • Target Specific User Groups • Increase Followers • Target by keywords, television viewing, interests, and own data Engagement Twitter
  • 23. Google Display Network 1. Equinox 2. Whole Foods 3. Soul Cycle 4. Her Campus 5. 20-Nothings 6. Bloggess 7. ChicCeo 8. City Girl Confidence 9. Corporette 10. Daily Worth Retargeting and Remarketing
  • 24. • Drip Campaign for users signing up and going through order process • Retention e-mail to users who cancel • Abandonment e-mail to users who don’t complete form • 81% of US digital shoppers said they were at least somewhat likely to make additional purchases, either online or in a store, as a result of targeted emails. Example E-mail
  • 25. E-mail Marketing - Solo Blast + = 1.Equinox Fitness is the luxury fitness brand of the company. It aims at delivering a high-end experience to health and fitness. 2.Health club memberships nationwide are 48 percent male and 52 percent female.* 3.The average health club member has an annual income of $76,000.* 4.132,138 Likes on Facebook - approximately 69,000 are women. *International Health, Raquet & Sportsclub Association (IHRSA) Member Census
  • 26. Cost of Marketing Campaign We will use Facebook, Pinterest, Emails, Google, and Health Websites to reach our target audience
  • 27. Target Reach Our estimated target reach is 949,343 Ad placements 2778 14% 11% 19% 14,206 132,908 949,343 Reach/ Ads Visitors Signups Conversions 2.09%
  • 28. Ad ImpressionAd Impression User clicks the adUser clicks the ad User enters landing pageUser enters landing page Sends ShipmentSends Shipment remarketingremarketing Seek FeedbackSeek Feedback RemarketingRemarketing Customer Retention StrategyCustomer Retention Strategy OfferOffer Goal 1. SITE TRAFFICGoal 1. SITE TRAFFIC Goal 2. TARGETINGGoal 2. TARGETING Goal 3. WIN BACKGoal 3. WIN BACK Subscribe Marketing Flow Take the offer?

Editor's Notes

  1. Simplify! Concise Presenting: Sandy
  2. Segmentation - Sandy Name of fictional example
  3. Sandy Talking point: These young professional women who can afford $10+/per meal are poised to become the ideal target audience for NatureBox. Indie Woman is short on time, but she has the means and the desire to spend more on fresh, healthy, and easy-to-prepare food. She values health and convenience overall. Start-ups like NatureBox and its competitors who follow the trends are quick to take action by targeting this demographic will emerge successful.
  4. Zev Specify offers: Initial - 50% off w/ subscription Bounce-back: “ “ Win-back: Free trial (first box free) w/ subscription Create 2 different split tested banner ads (one indie women and one just the product) - Sandy This is a new targeted segmentation for Naturebox. They usually target on-the-go moms and families who want to get a good deal *** Zev’s stats about how much people in this age range spend on food over the internet
  5. Steve
  6. Hannah Our landing pages on both the main website and mobile are identical and simple, so the consumer can easily dicifer that this is Naturebox and not another snack site. The call to action buttons are directly in the center of the page so customers easily gravitate to signing up. The language is simple that someone of a 5th grade reading level could understand our company and product.
  7. Hannah
  8. Hannah - Create graphic, numbers on channels, who are they targeting (similarities/differences) Why are we different?
  9. Amit - data Use templat e for email - Steve - Find NatureBox email participating in Amex offers that targets American Express card users -creating an apt if they do not already have one -creating an event that is catchy “2 dollar taco tuesday” -participating in American Express’ restaurant week or shop small saturday events Do you think he wants us to get more detailed? I feel like there is a lot more we can add for each channel? two or three for each channel. - SM I think we are good at this stage. To add a few tactics- Social Media Advertizing, Target Food Blogs, Taco Lovers Fan Pages- AA I think it’s important to first see on which social network TTT is focusing its efforts. Where are we most likely to get conversions? Those networks are where we should put most of our energy. Engage in link building with popular food blogs. - ZG
  10. Steve
  11. Customers can put their reviews of the offer on social media for the rest of the community to see
  12. Add detail - Promoted Tweet, Promoted Tweet, Use #s - Steven
  13. Zev
  14. Zev - SEM/paid search, banner ads
  15. Some taken from http://www.forbes.com/sites/meghancasserly/2013/08/20/the-100-best-websites-for-women-2013/ Use a banner ad
  16. On what are we basing these numbers?