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Francoeur, Stephen. "Assessing Chat Reference. 15 November 2007.

by on Nov 14, 2007

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A presentation to the staff at Columbia University Libraries, November 15. 2007.

A presentation to the staff at Columbia University Libraries, November 15. 2007.

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Francoeur, Stephen. "Assessing Chat Reference. 15 November 2007. Francoeur, Stephen. "Assessing Chat Reference. 15 November 2007. Presentation Transcript