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Innovation at the Reference Desk
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Stephen Francoeur
librarian at Baruch College
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Innovation at the Reference Desk
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A presentation by Stephen Francoeur at the Suffolk Cooperative Library System, 23 November 2009.
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Stephen Francoeur
librarian at Baruch College
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Innovation at the Reference Desk
1.
Innovation at the
Reference Desk Stephen Francoeur 23 November 2009 Presentation to the Suffolk Cooperative Library System
2.
3.
Points of Service
4.
5.
Self Help
6.
Research Consultations
7.
Outreach Reference
8.
Learning Commons
9.
Instruction and Reference
10.