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THE TIPPING POINT:
INCREASING LIBRARY
SERVICE
USAGE AMONG STUDENTS
WITH SPRINGSHARE WIDGETS
MARLIESE THOMAS,
USER ENGAGEMENT LIBRARIAN
SAMFORD UNIVERSITY


@MSTHOMAS
WHAT’S THE POINT?
Seek to increase instruction impact
  • Quantity of requests from upperclassmen and
    subject-specific classes
  • Quality and impact of instruction sessions with
    Core Curriculum students
Strive to provide a higher level of service
  • Some faculty using Moodle heavily
  • Non-traditional students not on campus or
    schedules make library visits inconvenient
POINT OF NEED

Distance students

Athletes who are required to attend study
 halls elsewhere on campus

Students burning out on tech overload
POINT OF CONTACT
Put chat widgets EVERYWHERE!
                                       Ask Us!
                                     LibGuides
                                        Moodle
                               …and it continues.
Embed in our link resolver landing page –
 Springshare reformatted script for us




   Also embedded in our EBSCO Discovery Service Results List
POINT OF VIEW - INSTRUCTORS
POINT OF VIEW –
MOODLE CLASSROOM
POINT OF PRIDE
 Faculty love the idea… once they understand
  what it is

 Section Designer is the way to go

 Extra benefit of staying part of the class
   communication system (true embedding)
 We can track usage through LibChat’s Stats
  referrer links
LibChat
     From 1 June – 7 November, 2012

   104 from LibAnswers (Ask Us!)
   38 from LibGuides
   13 from Link Resolver page or EDS
   2 from Moodle
WE’VE ONLY HAD SIX MONTHS…

You never know what might happen next!


Thanks!
Marliese Thomas
msthomas@samford.edu

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The Tipping Point: SpringyCamp November 2012

  • 1. THE TIPPING POINT: INCREASING LIBRARY SERVICE USAGE AMONG STUDENTS WITH SPRINGSHARE WIDGETS MARLIESE THOMAS, USER ENGAGEMENT LIBRARIAN SAMFORD UNIVERSITY @MSTHOMAS
  • 2. WHAT’S THE POINT? Seek to increase instruction impact • Quantity of requests from upperclassmen and subject-specific classes • Quality and impact of instruction sessions with Core Curriculum students Strive to provide a higher level of service • Some faculty using Moodle heavily • Non-traditional students not on campus or schedules make library visits inconvenient
  • 3. POINT OF NEED Distance students Athletes who are required to attend study halls elsewhere on campus Students burning out on tech overload
  • 4. POINT OF CONTACT Put chat widgets EVERYWHERE!  Ask Us!  LibGuides  Moodle …and it continues.
  • 5. Embed in our link resolver landing page – Springshare reformatted script for us Also embedded in our EBSCO Discovery Service Results List
  • 6. POINT OF VIEW - INSTRUCTORS
  • 7. POINT OF VIEW – MOODLE CLASSROOM
  • 8. POINT OF PRIDE  Faculty love the idea… once they understand what it is  Section Designer is the way to go Extra benefit of staying part of the class communication system (true embedding)  We can track usage through LibChat’s Stats referrer links
  • 9. LibChat From 1 June – 7 November, 2012  104 from LibAnswers (Ask Us!)  38 from LibGuides  13 from Link Resolver page or EDS  2 from Moodle
  • 10. WE’VE ONLY HAD SIX MONTHS… You never know what might happen next! Thanks! Marliese Thomas msthomas@samford.edu

Editor's Notes

  1. Distance studentsAthletes who are required to attend study halls elsewhere on campusStudents who are already burdened with multiple technologies and websites for class managementSamford students are above average on campus and civic engagement, leading to conflict with some library reference hours.
  2. At first, I created a basic widget code set and created a LibGuide showing faculty how to add this to their Moodle course pages. Through experience, we found this wasn’t very successful. However, instructors can add me as Course Designer, allowing me to make aesthetic changes but not have access to students’ academic information. Thus, I can do any customizing and embedding they request. Once Stephanie routes the request for Moodle embedding to me, I contact the professor for details to decide what customizations are appropriate.
  3. Once we saw the potential, we brainstormed:On our link resolver landing pageIn the EBSCO Discovery Search results pageOther Springshare content that could be similarly customized and embedded in MoodleWe’re still working on this one, because Springshare keeps rolling out more options!