The talk I gave at FutureGov Forum Korea on 14 December 2011 in Seoul, South Korea

2. the views expressed today are my own

6. 1. we are here now

8. mind the analog divide

16. what is the purpose of the public sector? public sector public goods public policy public services

17. we need to go back to first principles public purpose public sector public goods public policy public services

18. Gov 2.0 is not about technology public purpose trust

19. but Gov 2.0 is powered by technology citizens internet government PSI technology

20. Gov 2.0 begins with public purpose and ends with trust public purpose trust technology citizens government PSI internet

23. 2. adapting and evolving

27. permission to rate, comment and contest

28. modern and capable - a culture of collaboration

29. seeking and rating ideas openly

30. working together across boundaries

31. an open platform for knowledge sharing

32. video socialises important information

33. inviting content creativity

34. walking the talk by using social media

35. 3. listening to the crowd

37. making government accountable

38. the wisdom of 100 million phone calls

39. establishing trusted presence on new platforms

40. unfiltered, direct communication reaches public and traditional media simultaneously

41. listening for citizen pain points

42. exceeding expectations by following up

43. building trust through open an exchange

44. 4. delivering on expectations CFA, Black Saturday, Flickr

45. sharing emergency information in timely, convenient way

47. citizen engagement takes many forms

48. FireReady mobile apps enable citizens to help themselves and their neighbors

49. seeking citizen input, educating interactively

50. fostering shared responsibility through citizen engagement and content creation

51. adding a game layer to water safety

52. greater transparency can reduce costs

53. and confirm public safety objectives

54. RHoK#3: thinking globally, collaborating locally

56. 감사 Thanks! Patrick McCormick [email_address] @ solutist follow Justice on Twitter @ justice_vic 질문 Questions?