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[COPYWRITING	
  FOR	
  THE	
  WEB]	
   1	
  
	
  
Basically,	
  why	
  bother?	
  Well:	
  
• People	
  read	
  web	
  pages	
  differently	
  as	
  compared	
  to	
  print	
  
• People	
  rarely	
  read	
  web	
  pages	
  word	
  by	
  word	
  
• They	
  pick	
  out	
  individual	
  words	
  and	
  sentences	
  
• It	
  is	
  important	
  to	
  be	
  able	
  to	
  write	
  for	
  the	
  web	
  so	
  your	
  
copy	
  will	
  be	
  relevant	
  to	
  website	
  visitors	
  
This	
  article	
  will	
  provide	
  tips	
  on	
  how	
  to	
  address	
  these.	
  
WRITE	
  “SCANNABLE”	
  TEXT	
  
	
  
Because	
  web	
  visitors	
  scan	
  web	
  pages	
  until	
  they	
  find	
  something	
  interesting	
  to	
  read	
  or	
  click	
  on,	
  
we	
  must	
  learn	
  to	
  write	
  scannable	
  text.	
  Here's	
  how.	
  	
  
USE	
  MEANINGFUL	
  SUBHEADINGS	
  	
  
• Use	
  subheading	
  for	
  each	
  topic	
  	
  
• Make	
  word	
  meaningful,	
  not	
  clever	
  	
  
• Highlight	
  the	
  subheading	
  so	
  they	
  stand	
  out	
  (color,	
  size,	
  weight,	
  type)	
  	
  
• Separate	
  the	
  previous	
  topic	
  /	
  paragraph	
  by	
  a	
  space	
  	
  
HIGHLIGHT	
  KEYWORDS	
  	
  
• Highlight	
  important	
  keywords,	
  or	
  group	
  of	
  words	
  	
  
• Use	
  color,	
  size,	
  weight,	
  type	
  	
  
• Hyperlinks	
  are	
  a	
  type	
  of	
  highlight	
  	
  
• Make	
  sure	
  hyperlinks	
  highlights	
  are	
  recognizable	
  	
  	
  
USE	
  A	
  BULLETED	
  LIST	
  	
  
• One	
  idea	
  per	
  bullet	
  	
  
• The	
  list	
  should	
  have	
  a	
  title	
  or	
  short	
  description	
  before	
  it	
  	
  
• Restrain	
  the	
  use	
  of	
  fancy	
  bullet	
  points	
  	
  	
  
2	
   [COPYWRITING	
  FOR	
  THE	
  WEB]	
  
	
  
HAVE	
  ONE	
  IDEA	
  PER	
  PARAGRAPH	
  	
  
• As	
  with	
  conventional	
  writing,	
  have	
  only	
  one	
  idea	
  per	
  paragraph	
  	
  
• Make	
  each	
  paragraph	
  visible	
  by	
  a	
  space	
  in	
  between	
  	
  	
  
USE	
  THE	
  INVERTED	
  PYRAMID	
  STYLE	
  OF	
  WRITING	
  	
  
• Start	
  with	
  the	
  conclusion	
  	
  
• Beginning	
  sentence	
  should	
  be	
  important	
  (this	
  is	
  what	
  they	
  read	
  first)	
  	
  
• Succeeding	
  sentences	
  give	
  details	
  /	
  support	
  
USE	
  ONLY	
  HALF	
  THE	
  WORDS	
  YOU	
  NORMALLY	
  WOULD	
  
• Use	
  half	
  the	
  words	
  you	
  would	
  write	
  in	
  the	
  conventional	
  style	
  	
  
• Throw	
  out	
  unneeded	
  poetic	
  /	
  prosaic	
  flair	
  	
  
• Only	
  use	
  the	
  essentials	
  	
  
• Remove	
  any	
  paragraphs,	
  sentences	
  and	
  words	
  that	
  don't	
  directly	
  help	
  get	
  your	
  point	
  
across	
  	
  
DIFFERENT	
  STYLES	
  
	
  
Let	
  us	
  see	
  the	
  contrast	
  of	
  different	
  styles	
  of	
  copywriting.	
  Here	
  you	
  will	
  see	
  why	
  writing	
  
scannable	
  text	
  is	
  a	
  must	
  for	
  the	
  web.	
  	
  
CONVENTIONAL	
  
The	
  conventional	
  style	
  is	
  long	
  and	
  weary.	
  Just	
  looking	
  at	
  the	
  text	
  below	
  doesn't	
  make	
  you	
  want	
  
to	
  read	
  it.	
  Reserve	
  this	
  style	
  for	
  when	
  the	
  visitor	
  wants	
  to	
  read	
  the	
  full	
  version	
  of	
  a	
  scannable	
  
text.	
  
[COPYWRITING	
  FOR	
  THE	
  WEB]	
   3	
  
	
  
	
  London	
  is	
  filled	
  with	
  internationally	
  recognized	
  attractions	
  
that	
  draw	
  large	
  crowds	
  of	
  people	
  every	
  year,	
  without	
  fail.	
  In	
  
1996,	
  some	
  of	
  the	
  most	
  popular	
  places	
  were	
  The	
  London	
  Eye	
  
(355,000	
  visitors),	
  Big	
  Ben	
  (132,166),	
  London	
  Bridge	
  
(100,000),	
  West	
  End	
  (86,598),	
  Madam	
  Tussaud’s	
  Wax	
  
Museum	
  (60,002),	
  and	
  Trafalgar	
  Square	
  (28,446).	
  
OBJECTIVE	
  
A	
  little	
  bit	
  better	
  because	
  it	
  is	
  direct	
  to	
  the	
  point;	
  however,	
  this	
  still	
  is	
  not	
  good	
  enough	
  for	
  the	
  
web.	
  Again,	
  looking	
  at	
  the	
  copy	
  below	
  is	
  not	
  very	
  appetizing	
  to	
  read.	
  
London	
  has	
  several	
  attractions.	
  In	
  1996,	
  some	
  of	
  the	
  most-­‐
visited	
  places	
  were	
  The	
  London	
  Eye	
  (355,000	
  visitors),	
  Big	
  
Ben	
  (132,166),	
  London	
  Bridge	
  (100,000),	
  West	
  End	
  (86,598),	
  
Madam	
  Tussaud’s	
  Wax	
  Museum	
  (60,002),	
  and	
  Trafalgar	
  
Square	
  (28,446).	
  
SCANNABLE	
  
By	
  using	
  a	
  bulleted	
  list,	
  copy	
  becomes	
  scannable.	
  Of	
  course	
  there	
  should	
  be	
  a	
  sentence,	
  or	
  label	
  
above	
  to	
  identify	
  what	
  the	
  list	
  is	
  about.	
  This	
  version	
  is	
  not	
  concise	
  enough	
  though.	
  
	
  London	
  is	
  filled	
  with	
  internationally	
  recognized	
  attractions	
  
that	
  draw	
  large	
  crowds	
  of	
  people	
  every	
  year,	
  without	
  fail.	
  In	
  
1996,	
  some	
  of	
  the	
  most	
  popular	
  places	
  were:	
  
• The	
  London	
  Eye	
  (355,000	
  visitors)	
  
• Big	
  Ben	
  (132,166)	
  
• London	
  Bridge	
  (100,000)	
  
• West	
  End	
  (86,598)	
  
• Madam	
  Tussaud’s	
  Wax	
  Museum	
  (60,002)	
  
• Trafalgar	
  Square	
  (28,446).	
  
CONCISE	
  
Writing	
  concisely	
  is	
  best	
  because	
  you	
  throw	
  out	
  all	
  the	
  unneeded	
  words.	
  Compare	
  the	
  
conventional	
  version	
  and	
  this:	
  they	
  practically	
  say	
  the	
  same	
  thing	
  but	
  this	
  time	
  with	
  less	
  than	
  
half	
  the	
  words.	
  
4	
   [COPYWRITING	
  FOR	
  THE	
  WEB]	
  
	
  
In	
  1996,	
  six	
  of	
  the	
  best-­‐attended	
  attractions	
  in	
  The	
  London	
  
Eye,	
  Big	
  Ben,	
  London	
  Bridge,	
  West	
  End,	
  Madam	
  Tussaud’s	
  
Wax	
  Museum,	
  and	
  Trafalgar	
  Square.	
  
CONCISE	
  +	
  SCANNABLE	
  
Combine	
  both	
  styles	
  gives	
  the	
  best	
  results	
  for	
  web	
  copywriting.	
  It	
  is	
  direct	
  to	
  the	
  point,	
  and	
  easy	
  
to	
  read.	
  Yes,	
  boys	
  and	
  girls,	
  this	
  is	
  it.	
  
In	
  1996,	
  six	
  of	
  the	
  most-­‐visited	
  places	
  in	
  London	
  were:	
  
• The	
  London	
  Eye	
  
• Big	
  Ben	
  
• London	
  Bridge	
  
• West	
  End	
  
• Madam	
  Tussaud’s	
  Wax	
  Museum	
  
• Trafalgar	
  Square	
  
CREDIBILITY	
  IS	
  IMPORTANT	
  
	
  
DON’T	
  USE	
  PROMOTIONAL	
  LANGUAGE	
  
• Don’t	
  use	
  promotional	
  copy	
  like	
  “hottest	
  on	
  the	
  web”	
  
• People	
  want	
  facts,	
  not	
  hype	
  
• Exaggeration	
  makes	
  copy	
  suffer	
  in	
  credibility	
  
[COPYWRITING	
  FOR	
  THE	
  WEB]	
   5	
  
	
  
USE	
  PHOTOS	
  TO	
  AUGMENT	
  YOUR	
  POINT	
  
• Good	
  photos	
  can	
  speak	
  a	
  lot	
  of	
  words	
  
• Don't	
  write	
  lengthy	
  passages	
  when	
  a	
  photo	
  can	
  do	
  
On	
  the	
  web	
  images	
  speak	
  a	
  thousand	
  words.	
  So	
  instead	
  of	
  explaining	
  how	
  many	
  people	
  went	
  to	
  
the	
  last	
  U2	
  Concert,	
  just	
  show	
  them	
  a	
  picture.	
  
	
  
By	
  showing	
  a	
  picture,	
  you	
  don't	
  need	
  to	
  describe	
  the	
  crowd	
  and	
  how	
  many	
  people	
  there	
  are.	
  A	
  
visual	
  also	
  backs-­‐up	
  your	
  claim.	
  It's	
  evidence	
  affirming	
  what	
  you	
  are	
  saying.	
  The	
  result	
  is	
  
credibility	
  -­‐-­‐	
  and	
  people	
  want	
  that.	
  
USE	
  OUTBOUND	
  LINKS	
  
• Use	
  links	
  to	
  other	
  websites	
  
• This	
  tells	
  visitors	
  you	
  are	
  not	
  afraid	
  to	
  cite	
  your	
  sources	
  
• Target	
  a	
  new	
  window	
  for	
  outbound	
  links	
  to	
  keep	
  visitors	
  in	
  your	
  site	
  
USE	
  THE	
  ACTIVE	
  VOICE	
  
Say	
  “SUBSCRIBE	
  NOW”	
  rather	
  than,	
  “click	
  here	
  to	
  subscribe.”	
  

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Copywriting for the web

  • 1. [COPYWRITING  FOR  THE  WEB]   1     Basically,  why  bother?  Well:   • People  read  web  pages  differently  as  compared  to  print   • People  rarely  read  web  pages  word  by  word   • They  pick  out  individual  words  and  sentences   • It  is  important  to  be  able  to  write  for  the  web  so  your   copy  will  be  relevant  to  website  visitors   This  article  will  provide  tips  on  how  to  address  these.   WRITE  “SCANNABLE”  TEXT     Because  web  visitors  scan  web  pages  until  they  find  something  interesting  to  read  or  click  on,   we  must  learn  to  write  scannable  text.  Here's  how.     USE  MEANINGFUL  SUBHEADINGS     • Use  subheading  for  each  topic     • Make  word  meaningful,  not  clever     • Highlight  the  subheading  so  they  stand  out  (color,  size,  weight,  type)     • Separate  the  previous  topic  /  paragraph  by  a  space     HIGHLIGHT  KEYWORDS     • Highlight  important  keywords,  or  group  of  words     • Use  color,  size,  weight,  type     • Hyperlinks  are  a  type  of  highlight     • Make  sure  hyperlinks  highlights  are  recognizable       USE  A  BULLETED  LIST     • One  idea  per  bullet     • The  list  should  have  a  title  or  short  description  before  it     • Restrain  the  use  of  fancy  bullet  points      
  • 2. 2   [COPYWRITING  FOR  THE  WEB]     HAVE  ONE  IDEA  PER  PARAGRAPH     • As  with  conventional  writing,  have  only  one  idea  per  paragraph     • Make  each  paragraph  visible  by  a  space  in  between       USE  THE  INVERTED  PYRAMID  STYLE  OF  WRITING     • Start  with  the  conclusion     • Beginning  sentence  should  be  important  (this  is  what  they  read  first)     • Succeeding  sentences  give  details  /  support   USE  ONLY  HALF  THE  WORDS  YOU  NORMALLY  WOULD   • Use  half  the  words  you  would  write  in  the  conventional  style     • Throw  out  unneeded  poetic  /  prosaic  flair     • Only  use  the  essentials     • Remove  any  paragraphs,  sentences  and  words  that  don't  directly  help  get  your  point   across     DIFFERENT  STYLES     Let  us  see  the  contrast  of  different  styles  of  copywriting.  Here  you  will  see  why  writing   scannable  text  is  a  must  for  the  web.     CONVENTIONAL   The  conventional  style  is  long  and  weary.  Just  looking  at  the  text  below  doesn't  make  you  want   to  read  it.  Reserve  this  style  for  when  the  visitor  wants  to  read  the  full  version  of  a  scannable   text.  
  • 3. [COPYWRITING  FOR  THE  WEB]   3      London  is  filled  with  internationally  recognized  attractions   that  draw  large  crowds  of  people  every  year,  without  fail.  In   1996,  some  of  the  most  popular  places  were  The  London  Eye   (355,000  visitors),  Big  Ben  (132,166),  London  Bridge   (100,000),  West  End  (86,598),  Madam  Tussaud’s  Wax   Museum  (60,002),  and  Trafalgar  Square  (28,446).   OBJECTIVE   A  little  bit  better  because  it  is  direct  to  the  point;  however,  this  still  is  not  good  enough  for  the   web.  Again,  looking  at  the  copy  below  is  not  very  appetizing  to  read.   London  has  several  attractions.  In  1996,  some  of  the  most-­‐ visited  places  were  The  London  Eye  (355,000  visitors),  Big   Ben  (132,166),  London  Bridge  (100,000),  West  End  (86,598),   Madam  Tussaud’s  Wax  Museum  (60,002),  and  Trafalgar   Square  (28,446).   SCANNABLE   By  using  a  bulleted  list,  copy  becomes  scannable.  Of  course  there  should  be  a  sentence,  or  label   above  to  identify  what  the  list  is  about.  This  version  is  not  concise  enough  though.    London  is  filled  with  internationally  recognized  attractions   that  draw  large  crowds  of  people  every  year,  without  fail.  In   1996,  some  of  the  most  popular  places  were:   • The  London  Eye  (355,000  visitors)   • Big  Ben  (132,166)   • London  Bridge  (100,000)   • West  End  (86,598)   • Madam  Tussaud’s  Wax  Museum  (60,002)   • Trafalgar  Square  (28,446).   CONCISE   Writing  concisely  is  best  because  you  throw  out  all  the  unneeded  words.  Compare  the   conventional  version  and  this:  they  practically  say  the  same  thing  but  this  time  with  less  than   half  the  words.  
  • 4. 4   [COPYWRITING  FOR  THE  WEB]     In  1996,  six  of  the  best-­‐attended  attractions  in  The  London   Eye,  Big  Ben,  London  Bridge,  West  End,  Madam  Tussaud’s   Wax  Museum,  and  Trafalgar  Square.   CONCISE  +  SCANNABLE   Combine  both  styles  gives  the  best  results  for  web  copywriting.  It  is  direct  to  the  point,  and  easy   to  read.  Yes,  boys  and  girls,  this  is  it.   In  1996,  six  of  the  most-­‐visited  places  in  London  were:   • The  London  Eye   • Big  Ben   • London  Bridge   • West  End   • Madam  Tussaud’s  Wax  Museum   • Trafalgar  Square   CREDIBILITY  IS  IMPORTANT     DON’T  USE  PROMOTIONAL  LANGUAGE   • Don’t  use  promotional  copy  like  “hottest  on  the  web”   • People  want  facts,  not  hype   • Exaggeration  makes  copy  suffer  in  credibility  
  • 5. [COPYWRITING  FOR  THE  WEB]   5     USE  PHOTOS  TO  AUGMENT  YOUR  POINT   • Good  photos  can  speak  a  lot  of  words   • Don't  write  lengthy  passages  when  a  photo  can  do   On  the  web  images  speak  a  thousand  words.  So  instead  of  explaining  how  many  people  went  to   the  last  U2  Concert,  just  show  them  a  picture.     By  showing  a  picture,  you  don't  need  to  describe  the  crowd  and  how  many  people  there  are.  A   visual  also  backs-­‐up  your  claim.  It's  evidence  affirming  what  you  are  saying.  The  result  is   credibility  -­‐-­‐  and  people  want  that.   USE  OUTBOUND  LINKS   • Use  links  to  other  websites   • This  tells  visitors  you  are  not  afraid  to  cite  your  sources   • Target  a  new  window  for  outbound  links  to  keep  visitors  in  your  site   USE  THE  ACTIVE  VOICE   Say  “SUBSCRIBE  NOW”  rather  than,  “click  here  to  subscribe.”