Digital Literacies in Professional Practice
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Digital literacies involve more than just functional IT skills - they encompass a rich set of digital behaviors that evolve over time based on changing technologies and contexts. To develop digital literacies, organizations should focus on collaboration to create great member experiences, invest in developing staff skills through learning, and adopt a startup culture approach with voice and choice, flexibility, and a constant state of improvement. This embraces opportunities like pilot projects, social media usage, and sharing lessons learned.
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Digital Literacies in Professional Practice
- 1. Digital Literacies: In Professional Practice
- 3. Digital Literacy: it is a mindset • Looks beyond functional IT skills • Rich set of digital behaviours • Changes over time & across contexts • Diverse and changing technologies Developing Digital Literacies JISC (2014)
- 5. Shows how full bleed image can be used. Caption preferably in white, or black if a light photo. Minimum 20pt arial
- 9. Digital disruption • Focus on being good at collaboration to create a great member experience • Invest in great staff & let them learn • Get lean – fail fast & fail forward • Give people a higher purpose Digital disruption in Australia: A guide for entrepreneurs, investors and Corporations, Nick Abrahams
- 10. Fundamental disruption • Move from • Curation, information providers • Move to • Enabling for creation, learning and innovation • With • Collaborative & personalized approach
- 12. Digitally empowered members • Well connected • Empowered • Ready to learn • Want to share • Want to create
- 13. The future customer • 12 Year old app developer
- 14. Start-up culture in the library • Voice and choice • Flexibility • Personality • Fun Create a Startup Culture in Your Classroom Jennifer Williams June 24 2016
- 15. Intentional Design • Genius hour • Ted talks • Real world scenarios • Long term focused projects • Constant state of Beta
- 16. Opportunities • Learning happy hour • Pilot something, learn, fail forward, • Don’t forget to kill it off • Get on social media • Blog it • Share what you learn
Editor's Notes
- Enterprise skills and careers education in schools report in 2016 states that 35% of 15 year olds are not digitally literate and that 90% of future jobs will involve digital literacy – and 50% of those will need advanced digital skills.
- If you go to the UK Joint Information Systems Committee definition it states that digital literacy is ‘Those capabilities which fit an individual for living, learning and working in a digital society. And those digitial technologies change every day. Air Pods - At first blush, AirPods seem the same as today’s headphones, except with the wires gone. Sure, we’ll use them just like the old ones, to make phone calls and listen to music. But the crux of what’s interesting here is what we’re doing when we’re not using them. Without the lanky wire getting caught on clothes, doorknobs, and backpacks, persistently begging to be wound up and put away, there’s no longer a compelling reason to take them out when you’re done using them. So we won’t.
- Staying current on future trends is critical to remaining relevant for your community. Too often we stay where we are comfortable – with the very beginner digital skills. ‘You are awesome’ is the feedback we get from the beginner – the person who needs to know how to upload a resume, needs a place to practice their interview techniques and this gives us a positive glow. But what about what they need to know about. Privacy, understanding the terms and conditions, the new technologies just around the corner. How are we at getting beyond what we are good at now.
- We need to be comfortable learning. All the time. When did you last YouTube how to do something. Have you snapchatted today? Do you understand who owns the data from the cloud service you are using? And what is a TOR server and why is it important? Understanding that digital technologies are simply tools & then to rethink the opportunity based on the tools capability is essential to Digital Literacy and Librarian’s practice I believe. And it is essential for how we interpret our services around learning, connecting and information. Understanding what the digital tools can do – not becoming an expert in them – but becoming a digital thinker – means that we can truly reimagine what we do. We can ask why those policies, rules and practices are in place and can we do without them. Tell me please – why does the item have to be back in 3 weeks? Why are we making our members renew when automatic renewals can be in place? Why do we need to see an address when we can determine an IP & could build GPS into our systems? Are we challenging the business models of our vendors to meet these new opportunities or just wanting them to keep same old capabilities? Where do we have these discussions as a profession and then act on them?
- Librarians are trusted for our ability to find stuff, our values – freedom of information for all, and our thinking skills. These skills must remain up to date. Our ability to critically assess information, and understand the digital landscape must be shared. And we need to remain up to date. – Not experts – but up to date with what is on trend.
- Kodak literally died – the business model they clung to had disappeared and the premise on which they thought their business was disappeared – with the company completely ignoring every sign. The digital camera was apparently designed by one of their staff and it was buried. No idea is one on its own. Libraries could be buried if we cling to old business models. UK example with libraries – literally defunded a whole sector.
- In a world where creative thinking, problem solving and digital literacy are the key criteria for all entry level jobs then we should also be actively engaged in activities that call on creative thinking, problem solving and digital literacy. And then in both school and public libraries design activities for people to engage in these skills. This is what we have always provided to our communities. Infinite possibilities for self improvement, self directed learning and skill development. These new skills mean that we have to create, participate in and deliver learning playgrounds and be learners ourselves if we are to deliver real impact in our communties.
- Put our member at the centre of our experience design – not the collection. Put our community at the centre of our desired impact – what does the evidence say our community needs – not the budget
- We need to seek a fundamental disruption to revolutionary new services to be sustainable. Our future is not about making incremental improvements to our services but about challenging existing service models and developing completely new ones. Changing the fundamental definition of our profession and services from curation, information providers with a one size fits all approach to one that enables communities and people to create, learn, and innovate with a collaborative and personalized approach will not be easy. Again for me the Digital Literacy is about a mindset – understand the tool and then explore the opportunities it offers us.
- This was out of date as soon as it was created but this is what is happening in the digital landscape. Where do you fit. Have you created a video today? Why not?
- What has changed in the digitally disrupted world is that the customer’s ability to get what they want – and their expectation is now that they can get it when they want it, and that there is no reason why their needs cannot be met. So if our members are digitally empowered we need to be digitally aware and work out where our skills, values, and strategies meet and connect with this new member This is a powerful driver for change than the digital tools that enabled this power shift to happen and we must shift our thinking outward to respond, including the digital opportunity in our thinking. If we truly put the individual member at the centre of our service and personalise our services this will totally transform how we operate and engage.
- Thomas Surez is a 12 year old boy who makes apps. This is not to say that every library staff member now needs to make an app. What it does show is that digital tools allow digital disruptors to bring an idea to fruition regardless of age, background, nationality and regardless of if they are within your industry. The mindset is for young people – our future customers – to make stuff. Not to passively consume content but to make content. And that is a big change for libraries used to customers who wait in line to consume our content, based on our rules designed for a one size fits all approach.
- Developing digital literacies is a critical component of staying relevant and a new shift in learning is to also focus on being a confident learners own, shape and direct your own learning experience. The library can and should be a catalyst to support the shift in perspectives about learning and it should start with our own learning focus. A Start-up culture creatively incorporate voice and choice, flexibility, personality, and fun into learning and working environments. By embracing these core principals for learning, librarians are taking on this entrepreneurial, DIY spirit and transforming the process of making meaning and searching for knowledge. Library Managers who choose a startup culture can essentially place a renewed focus on the role of the learner by empowering staff to find authentic and meaningful problems and to search for solutions through design activities and iteration. Much like engineers that optimize their designs through building, testing, and then redesigning and building again, librarians who follow a startup culture can freely explore, wonder, and evaluate over multiple iterations until they have reached success or mastery. Transferring this learning to enabling users to develop their own skill sets will gain them future employment. And this can start with your focus – what are the real world problems facing your library that you can explore, learn from and collaborate with others to solve?
- We need to be much more intentional about the choices that we make so that we can have a far greater impact. Its not about doing everything, but about doing those things that will make the biggest difference. Experiment often, test something, retest it through iteration, innovation and improvement always with others involvement. And do not give me the lament about limited time. What you need to say to me is ‘This is not important” so I am not prioritising it. Really – your own professional development and work practice is not important? Remember what the air hostess says at the safety message – you must put the oxygen mask on yourself first – if you want to have an impact on your community, your industry then that oxygen mask is digital. But remember it is just the tool to change our thinking.
- We have a responsibility to our community to stay relevant, be aware of the technologies impacting on our communities because of the trust that our communities place in us – especially if we want the trust and respect to be maintained. So our skills need to change. To continue to be awesome – we must be awesome learners.