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Digital Disruption: A Librarian's perspective

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Digital disruption, libraries response,

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Digital Disruption: A Librarian's perspective

  1. 1. Digital Disruption: A Librarian’s Perspective Jane Cowell Director Engagement & Partnerships Connect via: @janecowell8 LinkedIn jane.cowell@slq.qld.gov.au
  2. 2. Digital disruption When people adopt technology they do old things in new ways. When people internalize technology they find new things to do. Digital disruption unleashing the next wave of innovation; James McQuivey
  3. 3. Digital disruption • No area of human endeavour is immune • Australia is a global leader in digital disruption Digital disruption in Australia: A guide for entrepreneurs, investors and Corporations, Nick Abrahams
  4. 4. Digital disruption • Focus on being good at collaboration to create a great customer experience • Invest in great staff & let them learn • Get lean – fail fast & fail forward • Give people a higher purpose Digital disruption in Australia: A guide for entrepreneurs, investors and Corporations, Nick Abrahams
  5. 5. CSIRO study: GLAM sector • Make the public part of what we do • Become central to community well- being • Beyond digitisation – creative re-use • Develop funding for strategic initiatives Innovation Study: Challenges and Opportunities for Australia’s Galleries, Libraries, Archives and Museums. CSIRO September 2014
  6. 6. Fundamental disruption • Move from • Curation, information providers • Move to • Enabling for creation, learning and innovation • With • Collaborative & personalized approach
  7. 7. Move away from: • Being busy to drive activity Move to: • Intentional activity with partners that makes a difference based on evidence
  8. 8. Who should take charge? • Who has the Domain expertise • Who has the Values • We do! who else will do it with our fundamental value base of sharing & access • Identify opportunities that matter for our customer & their experience
  9. 9. Digitally empowered customers • Well connected • Empowered • Ready to learn • Want to share • Want to create
  10. 10. The future customer • 12 Year old app developer
  11. 11. Shows how full bleed image can be used. Caption preferably in white, or black if a light photo. Minimum 20pt arial
  12. 12. Blank slide for photos or diagrams.
  13. 13. Lean Startup Methodology
  14. 14. Opportunities • Look outside our industry • #MuseumInstaSwap • Melting Pot initiatives • Move beyond the authoritive voice of ‘The Library’ • Click;Connect;Curate;Create project
  15. 15. Opportunities • Learning happy hour • Innovation dream team with budget • Let it Go: our theme song • Pilot something, learn, fail forward, • Try ‘in residence’ programs – Half Memory project
  16. 16. Opportunities • Mindset of helpfulness for digital platforms • Real people in Real time • Ask your customers • Look outside our industry • Collaborate, collaborate, collaborate
  17. 17. Deloitte’s Digital Disruption: short fuse big bang report & South Australia Digital disruption Digital opportunities
  18. 18. • Questions? • Discussion

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