This presentation provides an overview of the services offered by Premier Master Agent, CarrierBid including details such as their Carrier Services Portfolio, Expense Management, Wireless Expense Management, WiFi Guest Marketing tools, and how CarrierBid is committed to bidding, negotiating and winning the lowest prices for their customers.
2. Who is CarrierBid?
• Domestic and International Telecom and Data Network Suppliers
• No cost to our clients
• We are not a reseller, not an aggregator, not a VAR
• Carrier Leverage= We bid the suppliers against each other
• Extensive Intellectual Property, “Insider Information”
• Unbiased Advice and Honest Comparisons
• No obligation to choose one supplier over another
• Dedicated team of subject matter resources and project
managers
As a Premier Master Agent,
CarrierBid helps clients make
the right IT decisions that
positively impact their business
with the Best Pricing and Network
Solutions available in the
marketplace today
4. We Deliver What our Customers Want
Drivers of Customer Choice
Redundant / Reliable
Local to Global
Experience / Service
Knowledgeable /
Proactive
Flexible / Nimble
Responsive / Transparent
Cybersecurity Protection
What CarrierBid Delivers
Network Reach and
Reliability
Technology Expertise /
Relevance
Exceptional Customer
Experience
Secure Connectivity
5. What are your Business Objectives?
What would you like to accomplish (Business Objectives)?
• What are your short-term and long-term goal?
• How does your network impact your customers, employees?
• Which areas are the most challenging today?
• Do you sometimes feel like you’re Managing IT or is IT Managing You?
What services do you have today?
• Describe how data and voice flows in, out, and across your network
• Who are your current providers for Data, Voice and Wireless, other services?
• Are the services meeting your needs? What are the gaps?
• Are there voice quality issues?
• How is disaster recovery handled?
6. Carrier Services Portfolio
Data & Networking Services
• SD WAN
• MPLS
• Ethernet
• Optical Wavelength
• Dedicated Internet and broadband
• Dark fiber
• Fixed wireless
• DDoS
• Network Security
Cloud & Data Center
• Colocation
• IaaS, Saas, PaaS
• Hosting Solutions
Collaboration
• Audio Conferencing
• Web screen share
• Video Conferencing
Mobility
• Audit / Optimization
• Procurement
• Wireless backup
Expense Management
• Audits
• TEM
• RFP Management and Sourcing
• Inventory Management
• Wireless Cost Reduction
With over 180 industry
leading domestic and
international carriers in
our portfolio, we help
you take an agnostic
approach towards
sorting out what’s best
for your business
Carrier Voice Services
• SIP
• Hosted VoiP (HVoIP)
• UCaaS
• Contact Center
• IP Long Distance, Toll Free
• PRI
• POTS Aggregation, Analog Lines
• Integrated Voice
7. Expense Management
Questions to consider when evaluating expense management
solutions:
• How does our voice and data network help us to sell or otherwise support our products and
services?
• What is our inventory?
• How much do we really spend? How do these expenses affect our bottom line?
• What is it costing us to maintain our IT/telecom infrastructure?
• Do we have real control over our wireless, telecom and data network expenses?
• Why are we spending the amount on telecom expenses that we are today?
• What does our IT team typically do? For example, are they able to focus on their core
responsibilities or do they get pulled away by “fire drills” that impede our long-term vision?
• How effective are our IT team’s efforts? What might be preventing them from reaching their
highest potential and maximizing efficiencies?
• Are our management reporting needs simple or very complicated?
• What can we do to increase our TCO while maintaining organizational performance?
8. Support
CarrierBid has helped clients save time, money, and
aggravation since 2006. We keep our promises, set
realistic expectations, and strive to develop long-
term relationships that are mutually beneficial.
Matt Brown, Principal, CarrierBid Communications
“ Quotes@CarrierBid.com,
Repair@CarrierBid.com
Expedited quoting & support
On average, all Account Consultant’s have
25+ years of direct carrier experience
Project and Installation Management
Pre-Implementation
Implementation
Post–Implementation
Bill review
Access to carrier engineering resources
Team Approach
“
10. WiFi Guest
Marketing Tools
Fact: Nearly every person visiting
your venue owns a smartphone.
When a guest enters, you’ll immediately
gather valuable information that
can be used in your marketing efforts.
How we help: We’ll guide the installation of your
new high-speed internet access and guest WiFi
network (or leverage your existing WiFi
infrastructure)
Results:
DRIVE NEW REVENUE to your business.
Target customers with actionable offers and
marketing campaigns while they’re
visiting your venue AND when they’ve gone
home with specific hyper-personalized
marketing campaigns.
11. Five-Step ProcesstoGROWRevenue
and KNOWYour Customers:
Increase Revenue: Customers Spend More While Visiting
&Become Valuable Repeat Customers
Partner Advertising Sponsorships: Advertisers Pay for the Whole System!
Offer Free & Fast
Guest WiFi:
Enable easy log-on via
Facebook, Instagram,
& Twitter
Collect WiFi Analytics:
Build Detailed Customer
Profiles to Understand
Them Better
Ongoing Marketing:
Offer hyper-personalized
and timely offers to build
loyalty & increase spend
Reach Their Network
of Friends:
Through Social Media
Activity
Location Aware WiFi:
How do customers
Move Around Your Venue?
(Campaigns
Based on Location!)
12. WiFi Marketing RESULTS:
• Increase Repeat Customers: They’re SEVEN
TIMES more profitable than new customers!
• Identify High Linger Areas and Queue
Lengths: Increase immediate marketing and
change physical spaces
• Trigger Proximity Marketing: Advertise
specific products as the customer moves
about your venue
• Deepen Spend: By enticing customers to stay
longer
• Actionable Data: For the manager AND the
executive C-suite
• Automated “Drip” campaigns: Increase
revenue with gentle reminders:
• Personalized Special Occasions
• Holidays
• Birthdays
• Custom Promotional Offers: Drive new &
return Visits
• Prepay/Reload: Parents can remotely reload
Kids accounts
• Order Food: Deepen the food service spend
with ZERO lines
• System Metrics: Provide complete visibility to
track marketing success
16. Why are Businesses Considering
Cloud – Hosting – IT – Managed Service – Security - Analytics
• Budget constraints on capital required to invest in hardware required and on-going
management expenses
• Increasing demands from the business to deliver productivity enhancing applications
• Lack of IT resources with the knowledge to deliver new applications
• Lack of operational budget to train and hire IT resources with the knowledge of
complex technologies
• IT focused on managing disparate networks, platforms and applications
• Unreasonable demands on IT prevent focus on core competencies that drive
business revenue
• Increasing regulatory and compliance requirements