Sales & Marketing Alignment: How to Synergize for Success
Aging2.0 at Health2.0NYC Event (SJohnston)
1. AGING2.0
This Isn't Your Grandfather's
Elder Care Paradigm
New York, 30th January 2012
@agingtoo
aging2.com
AGING2.0 1
2. By 2050, most countries will be as old
as Japan is today
Source:
BCG,
Global
Aging,
Dec
2011
AGING2.0 2
3. Workforces profiles are changing
IMPACT
• Workforce
training
• Flexible hours
& conditions
• New career &
salary paths
Source:
BCG,
Global
Aging,
Dec
2011
AGING2.0 3
4. The 55+ cohort will account for over HALF of
consumer spending over next 20 years
Growth in consumer spending 2008 – 2030, $bn
Source:
BCG,
Global
Aging,
Dec
2011
AGING2.0 4
5. Key areas:
Health, Housing, Consumer & Financial
Source:
BCG,
Global
Aging,
Dec
2011
AGING2.0 5
6. The Aging2.0 Manifesto:
Four keys to unlock this market
1. Deliver lifestyle, not ‘deathstyle’,
products and services
2. Utilize emerging age-friendly
business models
3. Understand indirect channels
to market
nymore…
We’re not in Kansas a
4. Embrace proactive ‘well care’,
not reactive sick care
AGING2.0 6
7. 1. Deliver lifestyle, not ‘deathstyle’, products and
services
Canal street vendor, NYC Sabi.com
AGING2.0 7
8. 2. Utilize emerging age-friendly business models
Collaborative consumption
Microtasks
Peer to peer
Affiliate models
Coupons & Group buying
Real time social consumption
AGING2.0 8
9. 3. Understand indirect channels to market
Company
Senior
Caregiver
/ Adult Child
Image: http://writeaboutnowjt.wordpress.com/category/men-and-women/
Grandchild
AGING2.0 9
10. 4. Embrace proactive ‘well care’,
not reactive sick-care
Aging will have major clinical and economic impact
• Health care professionals* themselves are worried
– 80% physicians worry how they’ll be treated when they’re old
– 49% think aging is a threat to the viability of their health care system
• Key findings
– Everyone needs to be involved in preventive health & smart choices
– Integrate health and social care
– Retrain workers towards integrated care, focused on older patients
– Monitor and reduce ageism
Source:
A New Vision for Old Age, Jan 2012
*Survey interviewed 1113 European health care professionals
AGING2.0 10
11. 4. (cont) What would a proactive approach
to health look like?
Scenario A: Status Quo Scenario B: Proactive health
Agreed
Checklist
benchmarks
of care
community
Social
“Diagnosis”
AGING2.0 11
12. Conclusion: A major opportunity,
but it needs a new mindset and approach
Take the ‘Aging2.0 Fitness’ test:
• Do you focus on lifestyle opportunity?
• What emerging business models make sense for your market?
• How well do you navigate indirect channels to market?
• Are you driving proactive ‘well care’ via employees
customers?
AGING2.0 12
US has 41m retirement age people today, will have 72m by 2030. That’s equivalent to another city the size of Philadelphia – the fifth biggest in the US – joining the ranks of retired every year for the next 18 years.Dependency ratio in the West was about 8 in 1950 – 8 people of non-working age per 100 of working age. In Japan today it’s 33, and by 2050 it’ll be 65.
Boston Consulting Group, a projection of spending power with demographic and GDP evolution shows that the 55+ age group will generate between 50 per cent and 80 per cent of growth in the US, Japan and Germany — the three largest G7 economies — between 2008 and 2030
Boston Consulting Group, a projection of spending power with demographic and GDP evolution shows that the 55+ age group will generate between 50 per cent and 80 per cent of growth in the US, Japan and Germany — the three largest G7 economies — between 2008 and 2030
Boston Consulting Group, a projection of spending power with demographic and GDP evolution shows that the 55+ age group will generate between 50 per cent and 80 per cent of growth in the US, Japan and Germany — the three largest G7 economies — between 2008 and 2030