You have invested in your IT infrastructure and rely on its performance, security and reliability. IT ARCHITEKS will proactively manage risk and ensure its optimum performance using the most advanced performance monitoring and asset tracking tools. At IT ARCHITEKS we have invested in the technology and training needed to deliver superior value to our customers. We offer 24 x 7 remote monitoring coupled with comprehensive reporting, which gives us and you a better view on your IT, and helps you plan strategically to keep your resources and your budget on track. Our comprehensive network audits often highlight ways for our customers to lower their IT costs through reducing costly downtime, improving performance levels, and eliminating lost productivity due to incompatible or out-of-date software.

1. YOUR LOGO HERE
We Focus on Your IT
So You Can Focus on Your Business

2. Unmanaged Managed
1) IT problem occurs
2) Discover issue
3) Place phone call for support
4) Description of problem to the
best of one’s ability
5) Travel to site, or use remote
access to start digging
around for cause of problem
6) Diagnose problems
7) Resolve issue
Break/fix method response
Unpredictable fees
Little to no network visibility
1) 24x7x365 Monitoring
2) Alert of potential issue/alert
BEFORE or as problem occurs
3) Instant, accurate diagnosis of
problem
4) Rapid remote response or
instant self-heal process
initiated
Remote view of entire network
Proactive response
Fixed fees
Unmanaged vs Managed
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3. Proactive Remote Monitoring Solution
Optimum network visibility
Central Dashboard capability
Help desk services
Security monitoring
Network optimization
Proactive Remote Management Solution
Negotiable, affordable SLA agreements
Score operational performance
Compliance assurance
Performance benchmarks
Reports so you KNOW what has been going on
Monitor & Manage
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4. Inventory and Initial
Assessment
 Initial network assessment
 Asset inventory management
 Detailed network audits
 Warranty tracking
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5. Site Security Report
 Comprehensive summary of all security patches applied
 Complete summary of all MBSA scans performed
 Summary of work required to improve site security
Site Performance Report
 Identifies most heavily-stressed devices at a site
 Highlights devices that may require immediate upgrades
Site Hardware Summary Report
 Complete overview of your network and its diversity of equipment
 Easy identification of obsolete hardware
Initial Network Assessment
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6.  Real-time reporting of new assets
 Audits can include anything with
an IP address:
– Desktops
– Laptops
– Servers
– Network devices such as routers
and switches
– Network-attached devices
such as printers, fax,
scanners, VoIP phones
Audits are run on a predefined schedule
Detailed Network Audits
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7. Hardware Assets
 Detailed hardware inventory
 Warranty tracking
 Comprehensive monthly reporting
Software Assets
 Complete list of all software patches applied to each system
 Software audits to identify all unauthorized software packages
 Detailed inventory of all systems
Sub-standard Configuration Report
 Baseline Report identifies configurations that require updates
 Asset audits identify under-performing and under-utilized devices
Asset Inventory Management
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8. Asset Inventory Reports - disaster recovery of mission-critical information
Device Attributes Report - up-to-date device warranty information
Ensures you do not pay twice for hardware maintenance
Warranty Tracking
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9. Centralized web-based dashboard
Website Monitoring
Alerts
Server Health Report
Network and device availability
Alerts and pre-failure indicators
Real-time Alerting and Monthly Reporting
24 x 7 Technology
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10. Controlled environment
Physical security
Disaster management
Availability
Information security
Network security
Network health visibility
Reports: Patch Status, Hardware Summary, Device
Security, Website Monitoring, Windows Server Health
Compliance
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11. Monthly Reviews
Executive Summary
Establishes an overall report status of an
entire site
Website Monitoring
Up-to-date information of website reliability
Patch Status
Updated security patches that were applied
Server Health
Establish performance baseline and
identifies areas of improvement
Site Performance
Cleared alerts, completed tickets, and
executed scripts summary information
Work Completed
Cleared alerts, completed tickets, and
executed scripts summary information
Monthly reviews will help you to understand where, when and how to best invest
your IT budget and control costs.
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12. Quarterly Business Reviews
A pre-scheduled meeting every 90 days to review work and services, and to identify
any areas within your IT infrastructure that are of concern.
1. Detailed review and
understanding of your needs
and pain points
2. Review all reports and business
processes tied to IT
3. Set objectives for the next
quarter and start planning
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13. Conclusions
Package Includes
 Thorough Inventory Assessment
 24 x 7 Monitoring
 Security Assurance
 Preventative Maintenance
 Business Reviews
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14. Other Services
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Business Technology Solutions
 Voice & Data
 Helpdesk Services
 Hosting & VoIP Solutions
 Remote Office Integration
 Virtualization & Co-location Services
 http//www.itarchiteks.com

15. Contact Information
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IT ARCHITEKS
6136 Frisco Square Blvd. Suite 400
Frisco, TX 34
1-888-370-2420 main
1-888-370-4317 fax
http://www.itarchiteks.com