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Death of Marketing as we know it  Adapting marketing to changing customer behaviors and demands
Rand Schulman, principal  [email_address] Rand has been a technology executive for the past 25 years and helped create an industry - inventing brand name online marketing and new media companies. In 2005 he was named one of the  Top 100 BtoB marketing executives by  BtoB Magazine , and has been on the executive team for  two IPOs  and served as a public company officer at three technology firms. He has been active advisor and board member to several Social Media companies.  He is regularly quoted in the  WSJ,   Business Week , and in numerous industry publications. Rand is a founder and past board member of the Web Analytics Association.  Rand holds a BA in English from the University of the Pacific. @RandSchulman
Pelin Thorogood, principal [email_address] Pelin is a new media marketer and entrepreneur, with success in both venture-backed startups and public companies. Throughout her career as a high technology executive, she has consistently been in the forefront of emerging technologies and trends, leading the go-to-market strategy for  WebSideStory 's on-demand online marketing suite (acquired by Omniture/Adobe), extending Peregrine Systems' enterprise software business (acquired by  HP ) into the web-based employee self service (ESS) category, and in the mid 90s, launching one the very first mobile B2B applications designed for the Windows CE platform.  A principal in  Schulman+Thorogood Group , Pelin sits on boards and advises new media and cloud computing companies. In 2011, Pelin was named one of the “ 20 Women to Watch ” in sales lead management, and is a regular speaker and author on “Social Selling”, “Social Marketing” and related topics.  She also serves as a guest lecturer and a virtual Entrepreneur-in-Residence for Cornell's  Johnson Graduate School of Management . Pelin holds a Bachelor of Science in Operations Research, M.Eng and MBA degrees, all from Cornell  University. @PelinT
What Will You  Get  From This Presentation? ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Customer is Driving the  Conversation ,[object Object],[object Object],[object Object],[object Object]
6  Keys  to Marketing Success to Customer 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listen  Before  You Talk Social Media  Analytics
  Listen  Before  You Talk  Social Media  Sentiments
Engage  in the  Conversation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Engage both  Search Engines  and Readers
Emergence of  Inbound  Marketing
Outbound v  Inbound Interrupt-driven Talking Program $$ Push Business-Generated Press releases, seminars, videos, collateral Business Connections Building Websites Sales Cycle Organic /  Findability-based Listening People $$  Pull User-Generated Blog posts, podcasts, LinkedIn & Facebook groups, YouTube Social Connections Building Communities Buying Cycle
2011  Marketing  Trends
Era of the  Content   Engineer™ ,[object Object],[object Object],[object Object],[object Object],[object Object],1  IDC 2010 and Hubspot 2010
Relevance is  Key ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A   Cross-Linked   World ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a  Virtuous  Marketing Cycle™
Who’s  Doing  What Today? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Establishing A Culture of Measurement COMPANY SCORECARD ACCOUNT MANAGEMENT PRODUCT MANAGEMENT MARKETING SALES ADOPTION RATE PENETRATION RATE ACCOUNT HEALTH WEBSITE PERFORMANCE CAMPAIGN PERFORMANCE LEADS PIPELINE/OPS BOOKINGS AGGREGATE UTLIZATION CONVERSION By Users By Company Total Seats # of products By Customer By Company Size Visits to Site Visits from Campaigns Pages Visited Leads from Campaign ROI for Campaign Leads by Product Type By Product Type By Channel Product Traction Upsell Conversion by Rep Lead Source Lead Status Number of Deals Created by Rep Rep Activity Against Pipeline Value of Deals Won Monthly vs. Quota
Establishing A Culture of Measurement COMPANY SCORECARD ACCOUNT MANAGEMENT PRODUCT MANAGEMENT MARKETING SALES ADOPTION RATE PENETRATION RATE ACCOUNT HEALTH WEBSITE PERFORMANCE CAMPAIGN PERFORMANCE LEADS PIPELINE/OPS BOOKINGS AGGREGATE UTLIZATION CONVERSION By Users By Company Total Seats # of products By Customer By Company Size Visits to Site Visits from Campaigns Pages Visited Leads from Campaign ROI for Campaign Leads by Product Type By Product Type By Channel Product Traction Upsell Conversion by Rep Lead Source Lead Status Number of Deals Created by Rep Rep Activity Against Pipeline Value of Deals Won Monthly vs. Quota
Keeping  Marketing  Honest
Optimizing  the Lead Funnel
www.schulmanthorogood.com

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Death of Marketing As We Know It

  • 1. Death of Marketing as we know it Adapting marketing to changing customer behaviors and demands
  • 2. Rand Schulman, principal [email_address] Rand has been a technology executive for the past 25 years and helped create an industry - inventing brand name online marketing and new media companies. In 2005 he was named one of the Top 100 BtoB marketing executives by BtoB Magazine , and has been on the executive team for two IPOs and served as a public company officer at three technology firms. He has been active advisor and board member to several Social Media companies. He is regularly quoted in the WSJ, Business Week , and in numerous industry publications. Rand is a founder and past board member of the Web Analytics Association. Rand holds a BA in English from the University of the Pacific. @RandSchulman
  • 3. Pelin Thorogood, principal [email_address] Pelin is a new media marketer and entrepreneur, with success in both venture-backed startups and public companies. Throughout her career as a high technology executive, she has consistently been in the forefront of emerging technologies and trends, leading the go-to-market strategy for WebSideStory 's on-demand online marketing suite (acquired by Omniture/Adobe), extending Peregrine Systems' enterprise software business (acquired by HP ) into the web-based employee self service (ESS) category, and in the mid 90s, launching one the very first mobile B2B applications designed for the Windows CE platform. A principal in Schulman+Thorogood Group , Pelin sits on boards and advises new media and cloud computing companies. In 2011, Pelin was named one of the “ 20 Women to Watch ” in sales lead management, and is a regular speaker and author on “Social Selling”, “Social Marketing” and related topics. She also serves as a guest lecturer and a virtual Entrepreneur-in-Residence for Cornell's Johnson Graduate School of Management . Pelin holds a Bachelor of Science in Operations Research, M.Eng and MBA degrees, all from Cornell University. @PelinT
  • 4.
  • 5.
  • 6.
  • 7. Listen Before You Talk Social Media Analytics
  • 8. Listen Before You Talk Social Media Sentiments
  • 9.
  • 10. Engage both Search Engines and Readers
  • 11. Emergence of Inbound Marketing
  • 12. Outbound v Inbound Interrupt-driven Talking Program $$ Push Business-Generated Press releases, seminars, videos, collateral Business Connections Building Websites Sales Cycle Organic / Findability-based Listening People $$ Pull User-Generated Blog posts, podcasts, LinkedIn & Facebook groups, YouTube Social Connections Building Communities Buying Cycle
  • 13. 2011 Marketing Trends
  • 14.
  • 15.
  • 16.
  • 17. Creating a Virtuous Marketing Cycle™
  • 18.
  • 19. Establishing A Culture of Measurement COMPANY SCORECARD ACCOUNT MANAGEMENT PRODUCT MANAGEMENT MARKETING SALES ADOPTION RATE PENETRATION RATE ACCOUNT HEALTH WEBSITE PERFORMANCE CAMPAIGN PERFORMANCE LEADS PIPELINE/OPS BOOKINGS AGGREGATE UTLIZATION CONVERSION By Users By Company Total Seats # of products By Customer By Company Size Visits to Site Visits from Campaigns Pages Visited Leads from Campaign ROI for Campaign Leads by Product Type By Product Type By Channel Product Traction Upsell Conversion by Rep Lead Source Lead Status Number of Deals Created by Rep Rep Activity Against Pipeline Value of Deals Won Monthly vs. Quota
  • 20. Establishing A Culture of Measurement COMPANY SCORECARD ACCOUNT MANAGEMENT PRODUCT MANAGEMENT MARKETING SALES ADOPTION RATE PENETRATION RATE ACCOUNT HEALTH WEBSITE PERFORMANCE CAMPAIGN PERFORMANCE LEADS PIPELINE/OPS BOOKINGS AGGREGATE UTLIZATION CONVERSION By Users By Company Total Seats # of products By Customer By Company Size Visits to Site Visits from Campaigns Pages Visited Leads from Campaign ROI for Campaign Leads by Product Type By Product Type By Channel Product Traction Upsell Conversion by Rep Lead Source Lead Status Number of Deals Created by Rep Rep Activity Against Pipeline Value of Deals Won Monthly vs. Quota
  • 22. Optimizing the Lead Funnel

Editor's Notes

  1. Hubspot
  2. Tool examples – availablility and cost