This document provides an outline for a lecture series on email writing. The first lecture focuses on 15 steps to improve email writing. It includes an introduction to the lecturer GaryWang and his qualifications, as well as an introduction and outline of the course. The lecture covers pre-testing, the 15 steps to better email writing, and ends with a Q&A session.
5. Day-01 outline
• Lecturer Introduction 05-10 mins
• Course Introduction 15-20 mins
• Pretest 25-30 mins
• 15 steps to improve your email writing
25-30 mins
• Q&A 05-10 mins
18. Course Introduction
Day01 15 steps to improve your email writing
Day02 Email: the basics you should know
Day03 What is plain English writing?
Day04 Writing a readable sentence
Day05 Organization: getting to the point
Day06 Layout: adding visual impact
Day07 The writing model
Day08 Review
45. Writing checklist
15 dos in email writing
○ do you think about the reader(s)?
○ do you have a good subject title?
○ do you use standard greeting?
○ do you specify who you are and why you write?
○ do you explain yourself clearly?
○ do you use short, clear sentences?
○ do you choose to be formal/casual?
○ do you try to copy/paste standard messages?
46. ○ do you proofread your email?
○ do you pay attention to privacy?
○ do you respect others’ privacy?
○ do you press buttons carefully?
○ do you reply promptly?
○ do you write carefully?
○ do you show good attitude in your writing?