Why delegate and how to delegate effectively - an online training programme by Pathway Group

Want to learn more about delegation? Call Pathway on 0121 707
0550 or visit www.elearning.pathwaycourses.co.uk
The single most important thing in order to grow your
business.
Allows your business to grow.
It can be difficult to delegate but someone else can
do the job as well as you do – honest!
Without delegation you are stifling the growth of
your business and the team members.
Introduction

The practice of passing tasks and/or responsibility to
employees of team members.
Delegation is a considered approach to increasing
productivity and capacity in your team - not handing
the job over and walking away
It is a staged approach to passing a job over to a team
member or employee so that they can complete it
and so that you can focus on higher value tasks.
What is delegation?

Employee morale
Focus on high value tasks
Work-life balance
Company productivity increased
What are the benefits?

Delegating tasks to employees and team members in the
right way
Shows that you trust them
Enables them to see a career progression path
Shows that good performance brings increased responsibility
and the opportunity for growth.
Remember: If you don’t delegate, staff who want to develop
and demonstrate their talents will have their morale eroded by a
lack of opportunity.
Employee Morale

It is very easy to get bogged down in day to day small
items
Delegate pro-active tasks rather than less valuable
ones
Free your own time to spend on key activities.
Focus on High Value Tasks

Don’t let key tasks slip!
Allow Managers to get their life back!
Work-Life Balance

Don’t hold on to tasks
Don’t hold your company back
Delegate tasks to staff and increase your company
productivity
Company Productivity Increased

Don’t delegate Consider delegating
Delegate First Delegate/Stop doing!
OK Great – How?
HighValueLow
Low Time High
Look at the
value of the
task (i.e. how
much money it
makes for your
business) and
the time it
takes

Consider delegating Don’t delegate
Delegate first Delegate next
OK Great – How?
HighFunLow
Low Skill High
Consider
enjoyment -
look at Fun
and skill and
compare the
two things.
They are often
linked!

Consider which tasks you delegate
Delegate tasks to team members who are good at
them!
Delegate tasks which will drive team members and
motivate them.
…but remember

Pick the right person
Trust the person
Train Staff
Set the task out
Set a task completion date and milestones for review
Thank them!
Give responsibility, not just a task
What next?

Who is most likely to deliver?
Who has the right skills?
What does the person like doing?
What tasks do they enjoy?
Pick the right person

Your method may not be the right way
Let the person do the tasks their way (as long as they
get the right quality and result!)
Trust the person

Don’t expect staff to “know what to do”
Teach and Train
Train staff

Explain the reason for the task
What needs doing?
Key steps in the process
Set the task out clearly

Catch any issues early
Ensure we get a successful result.
Completion date and milestones

Easy to do, often forgotten. It makes a big difference
and will improve attitude!
Thank them!

Hand over responsibility
Check back every so often
Make sure you don’t spend more time on the job
Give responsibility

Level 1 – Prescriptive
Level 2 – Engagement
Level 3 – Objectives
Level 4 – Watch
Stages of delegation

You explain the task
Let the person know how it should
be done
Check back during the task
Ask to see finished version before it
is implemented
Prescriptive

You explain the task
You ask the person for their view on how they would
complete the task
If they get that right, let them go and complete the task
Show it to you once it’s completed.
Let them know you are an advisor if required.
This method builds the confidence of both parties, so
encourage them to be independent.
Engagement

Let them know the objective (outcome)
Ask them to work out the best way to achieve the
goal
Remind them you are still available as an advisor at
the beginning to help
When they have done this well several times, then you
are ready to hand the task over as their responsibility
Objectives

You’ve passed over the task, let them get on with it
Remember to acknowledge when they have done a
good job
Only step in if something changes or a problem
occurs
Whatever you do, don’t take the job back!
Watch

Offers training courses on delegation; aimed at managers who may
have responsibility for a team of people, or an individual, and
therefore the requirement or desire to delegate work. You will
learn:
What effective delegation is
An understanding of the importance of effective delegation
How to delegate effectively.
How to identify tasks suitable for delegation
The different levels of delegation
Helping others to effectively delegate
Effective feedback techniques
Pathway Group

Why delegate and how to delegate effectively - an online training programme by Pathway Group

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Why delegate and how to delegate effectively - an online training programme by Pathway Group