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Sky heights Team
Quality of worklife
Of
diamond industry workers
OF DIAMOND WORKERS
DIAMOND INDUSTRY
Diamond" comes from the Greek word "adamao":
Knowledge of diamond starts in India from 13th
centuary.
In world context Big diamond houses are in Israel.
Indian Diamond industry is mainly involved with
cutting, polishing and exporting diamonds.
Diamond Workers have played a significant role in
the high economic growth estimated at 12% SGDP
per annum.
 Today Indian Diamond Industry is
pioneer Industry,which employs one million
people, accounting for 95 % of the workforce of
the world`s diamond industry.
 In INDIA Mumbai, Surat, Ahmedabad, Bhavnagar
and many small towns of Gujarat are the
main polishing centres.
 Gujarat contributes about 72 per cent of thetotal
exports of India.
QUALITY OF WORK LIFE
QUALITY OF WORK LIFE was initially introduced in the
late 1960's as a way of focusing on the effects of
employment on worker health and general well being,
and a way to enhance the quality of a person's on-the-job
experience ultimately results in JOB SATISFACTION.
QUALITY OF WORK LIFE is a concept of behavioral
scientist, and the term was first introduced by Davis in
1972 (Hian and Einstein, 1990).
 Gujarat accounts for about 80 %of the diamonds
processed and 90 %of the diamond export from India.
Surat has 65 per cent share in India's diamond trade.
8 Principles Given By Richard E. Walton
1 Adequate and Fair compensation
2Safe and Healthy conditions
3.Career Opportunity
4. Career Development
5.Social integration in the work place
6 Constitionalism in the work organization
7.Work life balance
8.Social self -esteem for worker
-> Diamond workers are dividend in following groups .
1.Bottom level Worker
2.Diamond Cutter
3.Diamond Polisher
4.Final Touchup of Diamond
-> They receive their wages according to their work in
Piece rate Wage method.
-> Kiran Export Diamond workers receives 7.20/-rs per
piece.
Social Integration In the Work Force
Respect for Individuals Personal Rights
Distribution of the workers according to age and sex
Sr. No.
Age Group
(in years)
Male Female Total
1. 18-24 222 (31.31) 037 (23.57) 259 (29.91)
2. 25-29 150 (21.16) 053 (33.75) 203 (23.44)
3 30-34 077 (10.86) 029 (18.47) 106 (12.24)
4. 35-39 040 (05.64) 017 (10.83) 057 (06.58)
5. 40-44 013 (01.83) 000 (00.00) 013 (01.50)
6. 45-49 007 (00.99) 000 (00.00) 007 (00.81)
Total 709 (100) 157 (100) 866 (100)
Diamond cutting industry, in India where
workers are exposed to multifarious problems
like dust, heat, poor illumination, poor hygiene.
 DISEASES : Respiratory Tract infection,Asthma,
Fever,Throat pain,Commoncold,Diarrhoea,
Constipation,Vision/Ocularproblems ,
Hypertension,Abdominal pain,Headache,
Body ache/joint pain,Skin diseases,Weakness.
Majority of the workers (63.80%) sought treatment for
their health conditions from either a private practitioner
or a private hospital.
Sr
no.
Type OF health
FACILITY
Male Female No. Of workers
1 Private PRACTITIONER 159 (42.06) 030(27.03) 189(38.65)
2 Private hospital 091(24.07) 032(28.83) 123(25.15)
3 Corporate hospitals 029(7.67) 009(8.12) 038(7.77)
4 Ngo/trust hospitals 076(20.21) 023(20.72) 099(20.25)
5 Government 022(5.82) 015(13.51) 037(7.57)
6 Ayurvedic doctor 001(0.26) 002(1.80) 003(0.61)
Total 378(100) 111(100) 489(100)
.
Duration of work by the workers in Diamond Industry
Job titles in Diamond Industry
Diamond Setter, Diamond Cleaner, Diamond Cutter,
Gem Expert, Diamond Die Polisher, Diamond Driller,
Diamond Sizer and Grader, Diamond Selector, Spotter etc.
Sr. No. Period (years) Male Female Total
1 <05 338 (47.67) 074 (47.13) 412 (47.58)
2 06-10 140 (19.75) 053 (33.76) 193 (22.29)
3 11-15 111 (15.66) 030 (19.11) 141 (16.28)
4 16-20 063 (08.88) 000 (00.00) 063 (07.28)
5 21-25 026 (03.68) 000 (00.00) 026 (03.00)
6 26-30 021 (02.95) 000 (00.00) 021 (02.42)
7 >30 010 (01.41) 000 (00.00) 010 (01.15)
Total 709 (100) 157 (100) 866 (100)
-
Sr. No.
Type of
education
Male Female Total
1 Primary 118 (16.64) 071 (45.23) 189 (21.82)
2 Secondary 461 (65.02) 055 (35.04 516 (59.59)
3
Higher
Secondary
081 (11.43) 018 (11.46) 099 (11.43)
4 Technical 010 (01.41) 000 (00.00) 010 (01.15 )
5 Graduate 020 (02.82) 006 (03.82) 026 (03.01)
6
Post
Graduate
008 (01.13) 002 (01.27) 010 (01.15)
7 Illiterate 011 (01.55) 005 (03.18) 016 (01.85)
Total 709 (100) 157 (100) 866 (100)
Carrer development is essenitial to implement career plan.
Career development consists of personal improvements
undertaken by the indivisual employee, training, seminars and
workshops .
A Case study of Gujarat, India Sarbeswara Sahoo
Assistant Professor (Economics)
Mahatma Gandhi Labour Institute Ahmedabad
Impact of Global Economic Recession on the Livelihood
of Diamond Workers
Unemployment rate stands at 10.1% by October 2009
 1st programme was done in the month of February 2009 at the
Galsana Village of Dhanduka Taluka of Ahmedabad. We had a discussion on
the Ratnadeep skill up gradation programme of the Government of Gujarat.
 The Gujarat Urban Development Mission (GUDM) will launch a training
programme-Umeed-for the workers aged between 18 and 35 years.
 The Rural Technology Institute, Gandhinagar is also undertaking skill
development programme for the workers where they will be taught to make
mobile phone covers, TV remote covers and key chains among
others.“(Alternative business trainning)
Diamond workers are facing a major crisis, as the entire export-oriented
industry was unregulated and there was no Job - Security
Reward and Recognition
First time in 50 years, the Rs 65,000-crore Surat
diamond industry has decided to offer its workers a
Performance Bonus as per their skilled workers.
“The performance-based incentive ensures
productivity with quality. It fosters the growth of
workers as well as that of companies,” says
Chandrakant Sanghavi, chairman, Gem & Jewellery
Export Promotion Council-Gujarat.
Apart from the old practice of production-based
salary, the companies started offering value-
addition incentives as well.Here we called that
employers applied attrition policy for their business
One of the oldest diamond units, Venus Jewels, adopted
the performance-based incentive system in 1978. The
company stood out during the recession as it did not lay off
workers or shut its units for a single day. It employs around
1,500 workers. “In our company, a performer gets handsome
returns,” says founder Sevantibhai Shah.
Many companies started offering a bonus to workers in
May-June 2009 to retain them till Diwali. Today, however,
not only has production gone up, the company has 350
workers on its rolls and attrition is down to 15%, says Dinesh
Navadia, managing director.
So we can say after giving such kind of reward as per their
work the turnover rate also decreases.
Issue - adequate wages
The strike by Diamond Workers in Gujarat
Place : Kumudwadi area of Bhavnagar, Gujarat
Issue : The workers had been demanding at
least a 30% hike in wages.
Bargaining with : Owners of most diamond
polishing units agreed to raise workers’ wages by
20% in against of 30%.
The study concludes that diamond industry is one of the most
important and beautiful industry of GUJARAT and deserve attention.
This is the industry that employs large pool of skilled workforce. It
pollutes less, it is democratic and the worker is free to work, change job
at will and there is no restriction posed by the employer. It is the
employer who runs after workers and is careful on his words that may
retain the workers.
At the end of study , we can say that improved QWL leads to
improved performance. Performance should mean not only physical
output but also behavior of the worker in helping colleagues in solving
job related problems . Accepting orders with enthusiasm, promoting a
positive team spirit and accepting temporary unfavorable work
conditions without complaint.
Conclusion
The diamond industry which employs lakhs of workers should be
given more attention under the provisions of the Factories Act. The
government should examine the possibility of simplifying the provisions of the
Act and other labour laws, in consultation with entrepreneurs as well as the
representatives of workers, keeping in view the nature of the industry.
Special teams of health care workers, with preventive and
occupational health background, should be prepared and trained to visit both
organised and unorganised units regularly, keep surveillance for the health
hazards and impart necessary health education on regular basis.
Besides medical measures, engineering techniques should be
employed to make the working environment hazard free. In order to address
the challenges of recession in case any in future a detail survey of the workers
is indeed important. All the workers should have an identity card so that
policy can be implemented quickly and easily. To train the workers on issues
related to Financial literacy and Planning so that they can utilize their hard
earned money properly.
REFERENCES
Websites
 http://www.youtube.com/watch?v=mtnvTsHuydQ
 http://hireblog.timesjobs.com/2010/04/07/surat-diamond-industry-decides-
to-offer-performance-bonus-to-check-attrition/
 http://www.indianmirror.com/indian-industries/diamond.html
 http://www.global-labour-
university.org/fileadmin/GLU_conference_2010/papers/21._Impact_of_Global_Ec
onomic_Recession_on_the_Livelihood_of_Diamond.pdf
 http://www.livemint.com/Companies/ETghuEFfFRmsaxHkTSdR7N/Diamond-
workers8217-strike-turns-deadly-hits-trade.html
http://www.indmedica.com/journals.php?journalid=3&issueid=133&articleid=1
755&action=article
Books
Human Resource And Personnel Management
3rd Edition ,K ASWATHPPA , published by Tata
McGraw Hill.
Human Resource Development Concepts and
Practices ,Prof. SANTOSH GUPTA & SACHIN GUPTA
,Published by Deep & Deep Pvt. Ltd.
Case Study Papers of Gujarat, India Sarbeswara
Sahoo1Assistant Professor (Economics)Mahatma
Gandhi Labour Institute Ahmedabad

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QUALITY OF WORKLIFE Of Diamond Industry Workers

  • 4. DIAMOND INDUSTRY Diamond" comes from the Greek word "adamao": Knowledge of diamond starts in India from 13th centuary. In world context Big diamond houses are in Israel. Indian Diamond industry is mainly involved with cutting, polishing and exporting diamonds. Diamond Workers have played a significant role in the high economic growth estimated at 12% SGDP per annum.
  • 5.  Today Indian Diamond Industry is pioneer Industry,which employs one million people, accounting for 95 % of the workforce of the world`s diamond industry.  In INDIA Mumbai, Surat, Ahmedabad, Bhavnagar and many small towns of Gujarat are the main polishing centres.  Gujarat contributes about 72 per cent of thetotal exports of India.
  • 6. QUALITY OF WORK LIFE QUALITY OF WORK LIFE was initially introduced in the late 1960's as a way of focusing on the effects of employment on worker health and general well being, and a way to enhance the quality of a person's on-the-job experience ultimately results in JOB SATISFACTION. QUALITY OF WORK LIFE is a concept of behavioral scientist, and the term was first introduced by Davis in 1972 (Hian and Einstein, 1990).  Gujarat accounts for about 80 %of the diamonds processed and 90 %of the diamond export from India. Surat has 65 per cent share in India's diamond trade.
  • 7. 8 Principles Given By Richard E. Walton 1 Adequate and Fair compensation 2Safe and Healthy conditions 3.Career Opportunity 4. Career Development 5.Social integration in the work place 6 Constitionalism in the work organization 7.Work life balance 8.Social self -esteem for worker
  • 8.
  • 9. -> Diamond workers are dividend in following groups . 1.Bottom level Worker 2.Diamond Cutter 3.Diamond Polisher 4.Final Touchup of Diamond -> They receive their wages according to their work in Piece rate Wage method. -> Kiran Export Diamond workers receives 7.20/-rs per piece.
  • 10. Social Integration In the Work Force Respect for Individuals Personal Rights Distribution of the workers according to age and sex Sr. No. Age Group (in years) Male Female Total 1. 18-24 222 (31.31) 037 (23.57) 259 (29.91) 2. 25-29 150 (21.16) 053 (33.75) 203 (23.44) 3 30-34 077 (10.86) 029 (18.47) 106 (12.24) 4. 35-39 040 (05.64) 017 (10.83) 057 (06.58) 5. 40-44 013 (01.83) 000 (00.00) 013 (01.50) 6. 45-49 007 (00.99) 000 (00.00) 007 (00.81) Total 709 (100) 157 (100) 866 (100)
  • 11. Diamond cutting industry, in India where workers are exposed to multifarious problems like dust, heat, poor illumination, poor hygiene.  DISEASES : Respiratory Tract infection,Asthma, Fever,Throat pain,Commoncold,Diarrhoea, Constipation,Vision/Ocularproblems , Hypertension,Abdominal pain,Headache, Body ache/joint pain,Skin diseases,Weakness.
  • 12. Majority of the workers (63.80%) sought treatment for their health conditions from either a private practitioner or a private hospital. Sr no. Type OF health FACILITY Male Female No. Of workers 1 Private PRACTITIONER 159 (42.06) 030(27.03) 189(38.65) 2 Private hospital 091(24.07) 032(28.83) 123(25.15) 3 Corporate hospitals 029(7.67) 009(8.12) 038(7.77) 4 Ngo/trust hospitals 076(20.21) 023(20.72) 099(20.25) 5 Government 022(5.82) 015(13.51) 037(7.57) 6 Ayurvedic doctor 001(0.26) 002(1.80) 003(0.61) Total 378(100) 111(100) 489(100)
  • 13. .
  • 14. Duration of work by the workers in Diamond Industry Job titles in Diamond Industry Diamond Setter, Diamond Cleaner, Diamond Cutter, Gem Expert, Diamond Die Polisher, Diamond Driller, Diamond Sizer and Grader, Diamond Selector, Spotter etc. Sr. No. Period (years) Male Female Total 1 <05 338 (47.67) 074 (47.13) 412 (47.58) 2 06-10 140 (19.75) 053 (33.76) 193 (22.29) 3 11-15 111 (15.66) 030 (19.11) 141 (16.28) 4 16-20 063 (08.88) 000 (00.00) 063 (07.28) 5 21-25 026 (03.68) 000 (00.00) 026 (03.00) 6 26-30 021 (02.95) 000 (00.00) 021 (02.42) 7 >30 010 (01.41) 000 (00.00) 010 (01.15) Total 709 (100) 157 (100) 866 (100)
  • 15. - Sr. No. Type of education Male Female Total 1 Primary 118 (16.64) 071 (45.23) 189 (21.82) 2 Secondary 461 (65.02) 055 (35.04 516 (59.59) 3 Higher Secondary 081 (11.43) 018 (11.46) 099 (11.43) 4 Technical 010 (01.41) 000 (00.00) 010 (01.15 ) 5 Graduate 020 (02.82) 006 (03.82) 026 (03.01) 6 Post Graduate 008 (01.13) 002 (01.27) 010 (01.15) 7 Illiterate 011 (01.55) 005 (03.18) 016 (01.85) Total 709 (100) 157 (100) 866 (100)
  • 16. Carrer development is essenitial to implement career plan. Career development consists of personal improvements undertaken by the indivisual employee, training, seminars and workshops . A Case study of Gujarat, India Sarbeswara Sahoo Assistant Professor (Economics) Mahatma Gandhi Labour Institute Ahmedabad Impact of Global Economic Recession on the Livelihood of Diamond Workers Unemployment rate stands at 10.1% by October 2009
  • 17.  1st programme was done in the month of February 2009 at the Galsana Village of Dhanduka Taluka of Ahmedabad. We had a discussion on the Ratnadeep skill up gradation programme of the Government of Gujarat.  The Gujarat Urban Development Mission (GUDM) will launch a training programme-Umeed-for the workers aged between 18 and 35 years.  The Rural Technology Institute, Gandhinagar is also undertaking skill development programme for the workers where they will be taught to make mobile phone covers, TV remote covers and key chains among others.“(Alternative business trainning) Diamond workers are facing a major crisis, as the entire export-oriented industry was unregulated and there was no Job - Security
  • 18. Reward and Recognition First time in 50 years, the Rs 65,000-crore Surat diamond industry has decided to offer its workers a Performance Bonus as per their skilled workers. “The performance-based incentive ensures productivity with quality. It fosters the growth of workers as well as that of companies,” says Chandrakant Sanghavi, chairman, Gem & Jewellery Export Promotion Council-Gujarat. Apart from the old practice of production-based salary, the companies started offering value- addition incentives as well.Here we called that employers applied attrition policy for their business
  • 19. One of the oldest diamond units, Venus Jewels, adopted the performance-based incentive system in 1978. The company stood out during the recession as it did not lay off workers or shut its units for a single day. It employs around 1,500 workers. “In our company, a performer gets handsome returns,” says founder Sevantibhai Shah. Many companies started offering a bonus to workers in May-June 2009 to retain them till Diwali. Today, however, not only has production gone up, the company has 350 workers on its rolls and attrition is down to 15%, says Dinesh Navadia, managing director. So we can say after giving such kind of reward as per their work the turnover rate also decreases.
  • 20. Issue - adequate wages The strike by Diamond Workers in Gujarat Place : Kumudwadi area of Bhavnagar, Gujarat Issue : The workers had been demanding at least a 30% hike in wages. Bargaining with : Owners of most diamond polishing units agreed to raise workers’ wages by 20% in against of 30%.
  • 21. The study concludes that diamond industry is one of the most important and beautiful industry of GUJARAT and deserve attention. This is the industry that employs large pool of skilled workforce. It pollutes less, it is democratic and the worker is free to work, change job at will and there is no restriction posed by the employer. It is the employer who runs after workers and is careful on his words that may retain the workers. At the end of study , we can say that improved QWL leads to improved performance. Performance should mean not only physical output but also behavior of the worker in helping colleagues in solving job related problems . Accepting orders with enthusiasm, promoting a positive team spirit and accepting temporary unfavorable work conditions without complaint. Conclusion
  • 22. The diamond industry which employs lakhs of workers should be given more attention under the provisions of the Factories Act. The government should examine the possibility of simplifying the provisions of the Act and other labour laws, in consultation with entrepreneurs as well as the representatives of workers, keeping in view the nature of the industry. Special teams of health care workers, with preventive and occupational health background, should be prepared and trained to visit both organised and unorganised units regularly, keep surveillance for the health hazards and impart necessary health education on regular basis. Besides medical measures, engineering techniques should be employed to make the working environment hazard free. In order to address the challenges of recession in case any in future a detail survey of the workers is indeed important. All the workers should have an identity card so that policy can be implemented quickly and easily. To train the workers on issues related to Financial literacy and Planning so that they can utilize their hard earned money properly.
  • 23. REFERENCES Websites  http://www.youtube.com/watch?v=mtnvTsHuydQ  http://hireblog.timesjobs.com/2010/04/07/surat-diamond-industry-decides- to-offer-performance-bonus-to-check-attrition/  http://www.indianmirror.com/indian-industries/diamond.html  http://www.global-labour- university.org/fileadmin/GLU_conference_2010/papers/21._Impact_of_Global_Ec onomic_Recession_on_the_Livelihood_of_Diamond.pdf  http://www.livemint.com/Companies/ETghuEFfFRmsaxHkTSdR7N/Diamond- workers8217-strike-turns-deadly-hits-trade.html http://www.indmedica.com/journals.php?journalid=3&issueid=133&articleid=1 755&action=article
  • 24. Books Human Resource And Personnel Management 3rd Edition ,K ASWATHPPA , published by Tata McGraw Hill. Human Resource Development Concepts and Practices ,Prof. SANTOSH GUPTA & SACHIN GUPTA ,Published by Deep & Deep Pvt. Ltd. Case Study Papers of Gujarat, India Sarbeswara Sahoo1Assistant Professor (Economics)Mahatma Gandhi Labour Institute Ahmedabad

Editor's Notes

  1. SKY – HIGHTS Group
  2. Data carried from : Morbidity profile and treatment pattern among the workers of diamond cutting and polishing industry at Ahmedabad CityAuthor(s): Harshvardhan Mehta H, Ribadiya GVol. 5, No. 5 (2008-11 - 2008-12) http://www.indmedica.com/journals.php?journalid=3&amp;issueid=133&amp;articleid=1755&amp;action=article
  3. Data carried from : Author(s): Harshvardhan Mehta H, Ribadiya GVol. 5, No. 5 (2008-11 - 2008-12) http://www.indmedica.com/journals.php?journalid=3&amp;issueid=133&amp;articleid=1755&amp;action=article
  4. Data carried from : Author(s): Harshvardhan Mehta H, Ribadiya GVol. 5, No. 5 (2008-11 - 2008-12) http://www.indmedica.com/journals.php?journalid=3&amp;issueid=133&amp;articleid=1755&amp;action=article
  5. Data carried from : Author(s): Harshvardhan Mehta H, Ribadiya GVol. 5, No. 5 (2008-11 - 2008-12) http://www.indmedica.com/journals.php?journalid=3&amp;issueid=133&amp;articleid=1755&amp;action=article