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Similar to ISO9001, ISO14001 & OHSAS 18001 for the construction industry
Similar to ISO9001, ISO14001 & OHSAS 18001 for the construction industry (20)
ISO9001, ISO14001 & OHSAS 18001 for the construction industry
- 1. ISO 9001:2008 for the Construction Industry
- 2. What we’re going to cover ISO 9001:2008 QMS ISO 14001:2004 EMS OHSAS 18001:2007 OH&SMS Why management standards are good for business How to implement them Costs and timescales
- 3. Business outlook for UK construction 24,000 construction companies in the UK Domestic construction is weak Public sector budget cuts Large contractors squeezing subcontractors Large contractors bidding for smaller projects Downward pressure on pricing Rising costs
- 4. How can formal management systems help? Achieve significant cost savings Minimise your business risks Increase your customer base & sales Improved your staff performance & morale Better relations with third parties
- 5. Business benefits of ISO 9001 RICS survey 2007 90% reported cost savings 80% found it good for measuring & improving performance Other confirmed benefits Project time Building quality Competitive advantage Operational control
- 6. Business benefits of ISO9001 PDS (18 employees) Certification gave access to new markets across the UK & Europe 30% increase in sales Substantially reduce manufacturing waste & stock losses Improved production output Improved delivery lead time and reliability
- 7. Intentions behind ISO 9001:2008
- 8. Intentions behind ISO9001:2008 Satisfied customer Leadership Planning (6Ps) Competent & motivated employees Reliable suppliers & contractors Efficient production & delivery Learn & improve
- 9. What does ISO9001 expect you to do? Develop and communicate a clear vision Put a robust management organisation in place Be clear about what you are going to deliver Design your product right Provide adequate resources Have contingency plans Built your project right (first time) Review your experiences and improve your processes
- 10. How does this relate to a business?
- 11. How does this relate to a business?
- 12. Documents, procedures & records Strategic documents Procedures Records
- 13. Strategic documents Policy Objectives Quality Manual Scope of the management system The parts of the management system How it all fits together
- 14. Procedures How to prevent mistakes (Preventive Action) How to respond to mistakes (Corrective Action) How to deal with product that doesn’t meet the specification (Control of non-conforming product) Control of documents Control of records Internal audit of the management system
- 15. Records Design process Competence Control of customer property Production process Measurement & monitoring Problem prevention & resolution Product acceptance & hand-over Checks & balances on the management system
- 16. Making it happen Management Representative Map business process Policy, Objectives, targets & Quality Manual Define roles & responsibilities Gap analysis Implement clauses of the standard Awareness & training Internal auditing Management Review Appoint external assessor Certification audits
- 17. Cost & timescale Typical schedule is 6 months to implement and 3 months to settle down, before certification, but can be shorter. Cost for implementation by contractor depends on the size & complexity of the business & how much you do yourself. Certification Continuing certification
- 18. ISO 14001 & OHSAS 18001 for the construction industry
- 19. Business benefits of environmental management systems Achieve significant cost savings Minimise your business risks Increase your customer base & sales Improved your staff performance & morale Better relations with third parties
- 20. Intentions behind ISO 14001 Compliance with legal & other requirements Prevention of pollution Risk assessment Leadership Planning Competent & motivated employees Reliable suppliers & contractors Control of processes and activities Learn & improve
- 21. What does ISO 14001 expect you to do? Develop and communicate a clear vision for environmental management Put a robust management organisation in place Provide adequate resources Review your experiences and improve your processes Understand how your business interacts with the environment and the effect that you have on it. Minimise your significant impacts Keep abreast of environmental requirements and comply with them Have an effective response to emergency situations
- 22. Strategic documents Policy Objectives, targets & programmes Scope of the management system The parts of the management system How it all fits together Management structure & accountability
- 23. Procedures Identification & review of Environmental Aspects & significant impacts Identification & review of legal & other requirements Evaluation of compliance to legal & other requirements Environmental awareness of employees, suppliers & contractors Communication (if the organisation has decided to communicate its significant environmental impacts, this should be included). Document approval & control Operational controls Control of the environmental impacts of goods & services purchased Identification of potential emergency situations and response Monitoring & measurement Control of records Non-conformance, preventive & corrective action Audit
- 24. Records Competence Measurement & monitoring Problem prevention & resolution Checks & balances on the management system Review & significance of environmental aspects Review & compliance with environmental requirements Environmental accidents or incidents and follow-up
- 25. Business benefits of safety management systems Achieve significant cost savings Minimise your business risks Increase your customer base & sales Improve your staff performance & morale Lighter touch from regulators
- 26. Intentions behind OHSAS 18001 Compliance with legal & other requirements Prevention of ill health & accidents Risk identification, assessment & control Apply hierarchy of controls Consultation with employees & others Leadership Planning Competent & motivated employees Reliable suppliers & contractors Control of processes and activities Continuous improvement
- 27. What does OHSAS 18001 expect you to do? Develop and communicate a clear vision for H&S Put a robust management organisation in place Review your experiences and improve your processes Understand the hazards associated with your business activities and the riks they pose to employees & others. Minimise your risks to prevent injury & ill health Consult with employees & others of H&S issues that may affect them Keep abreast of H&S requirements and comply with them Have an effective response to emergency situations
- 28. Strategic documents Policy Objectives, target & programmes Scope of the management system The parts of the management system How it all fits together Management structure & accountability
- 29. Procedures Identification & review of hazards, risk assessment & control measures Identification & review of legal & other requirements Evaluation of compliance to legal & other requirements Safety awareness of employees, suppliers & contractors Communication & consultation with employees & others. Participation & consultation Document approval & control Operational controls Identification of potential emergency situations and response Incident investigation Monitoring & measurement Control of records Non-conformance, preventive & corrective action Audit
- 30. Records Competence Measurement & monitoring (measureable & subjective) Problem prevention & resolution Checks & balances on the management system Review & hazards & assessment of risks Review & compliance with H&S requirements H&S accidents or incidents and follow-up
- 31. Single Business Management System Policy(s) Scope, components & interactions Management roles, responsibilities & authorities Legal & other requirements Objectives, targets & programmes Business risk assessment Business Continuity Plan Competence, training & awareness Document control Internal audit Management Review
- 32. Single BMS Operational procedures combine elements of environmental & H&S management. Operational procedures include elements of emergency planning
- 34. Services to construction Practical application of health & safety, quality & environmental management ISO 9001, ISO 14001, OHSAS 18001 Environmental & safety risk assessment Permit to work schemes and safe systems of work Support for the bid process
- 35. 35 “We free you get on with your business” Our capabilities range from practical application of quality, environmental & safety management, to fully certified “ISO” systems. ContactRichard Shearwood-Porter 01934 610168 / 07909 528942 info@theHSQEdepartment.com www.theHSQEdepartment.com
Editor's Notes
- Satisfied customer: This is about meeting the customers requirements for specification, timing & cost. Quality means different things to different people. At the most basic, what do we expect from a pair of shoes? So, when they start to get a little too scuffed and tatty we chuck ‘em in a bin. If we recycle them, chances are they’ll end up in the third world, where someone will be amazed that such a good pair of shoes was thrown away. So ISO 9001 expects you to understand what the customer wants and supply the need at a price that suits you both.Leadership: When I started in industry 30-odd years ago, I was taught and experience has confirmed, that 90% of mistakes are caused by unclear instructions. ISO 9001 has a number of ways in which it expects business leaders to communicate what they want from their employees, so that all levels understand what is expected of them.Planning: As I said earlier, ISO 9001 originated with the military, who place a lot of store on the 6 Ps – you know what I’m going to say next?Perfect Planning Prevents Piss Poor Performance. The standard takes in everything from design, through availability of materials & equipment, to effective work instructions, to what to do when something doesn’t go according to plan.Employees: ISO9001 helps you to identify the skills and experience that you need to run your business and deliver contracts, to know whether you have the right people in position and, if not, to do something about it. Employees are more likely to feel in control of their jobs and more involved in the business.Suppliers and contractors: ISO9001 encourages you to find and keep suppliers and contractors that meet your requirements and, by doing that, make a real contribution to the success of your business.Production: Design requirements are turned into clear work instructions. Materials and equipment made available when & where they’re needed.. Performance is measured and monitored, so that poor performance and mistakes are noted early and corrected and the project kept to timetable.Improvement: Systemic problems are investigated so that root cause is identified and corrected. Lessons feed back into the start of the business process so that you prevent problems happening again.
- 9001 follows a process model that splits business into activities, so that you can understand them and manage them better. The standard contains very specific clauses that boil down to:-Developing & communicating a clear vision through a Quality Policy & ObjectivesDeveloping a leadership and management structure where everyone knows what they’re responsible for and their level of authority.Being clear about what you’re going to deliver. Identifying client specifications, legal requirements & codes of practise and reviewing the spec with client if needed.Design to deliver no more & no less than needed. Design for control of cost and ease of production. The design process is controlled so that the approved version is the one that is used.Provide resources needed to deliver the product: Competent employees, competent contractors, work instructions, supervision, materials, equipment, services, communications, transport, work environment.Have contingencies: Plan for foreseeable risks and have corrective action plans in placeBuilt it right first time: Continuously monitor how the project is going, so that you get early warning of problems and sort them out before they go critical on either you or your client.Have a formal review of all aspects of the project and control systems. Decide what could have been done better and what steps you need to take to improve.
- Your records are there to show that your environmental management is working and, as I did with 9001, I’ve reduced the long list for the sake of
- If your systems fail and things go badly wrong, you need to be able to respond quickly & effectively.