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On-Line Legal Services Richard S. Granat, J.D.   Co-Chair, eLawyering Task Force, ABA   and President, DirectLaw,   Inc. Keeping Pace with the Evolving Practice of Law August 6, 2010 © Copyright, 2010, Richard S. Granat
The CONSUMER Problem © Copyright, 2010, Richard S. Granat
WHAT DO CLIENTS WANT? © Copyright, 2010, Richard S. Granat
CLIENTS WANT FIXED PRICES © Copyright, 2010, Richard S. Granat
CIENTS  WANT SPEED © Copyright, 2010, Richard S. Granat
CLIENTS WANT TRANSPARENCY © Copyright, 2010, Richard S. Granat
CLIENTS WANT CONVENIENCE © Copyright, 2010, Richard S. Granat
CLIENTS  WANT BETTER TECHNOLOGY © Copyright, 2010, Richard S. Granat
THE WEB GENERATION •  Digital   DNA © Copyright, 2010, Richard S. Granat
THE SIZE OF THE “LATENT” MARKET •  $45 billion   latent market © Copyright, 2010, Richard S. Granat
Competition ,[object Object],[object Object],[object Object],[object Object],© Copyright, 2010, Richard S. Granat CONSUMERS  OR CLIENTS
CLIENTS  WANT Legal Services Ala Carte- Unbundled Legal Services © Copyright, 2010, Richard S. Granat
Only 52.1% of Solos Have a Web Site. Legal Profession is Lagging ONLNE LEGAL SERVICE © Copyright, 2010, Richard S. Granat
Services? What are Online Legal ONLNE LEGAL SERVICE © Copyright, 2010, Richard S. Granat
On-Line legal services are legal services delivered over the Internet directly to clients through a password protected and secure web space where both the attorney and client may interact and legal services are consumed by the client . Sometimes called: elawyering  or virtual lawyering . Defined © Copyright, 2010, Richard S. Granat
Virtual Lawyering Is Not: •   No  physical office •  Having  a Web site •  Email  communication © Copyright, 2010, Richard S. Granat
•   Know-How Systems •  Document Automation •  Technology-Assisted Services Internet Technologies © Copyright, 2010, Richard S. Granat
•   Web Advisors •  Smart Calculators •  Other Client Tools Internet Technologies © Copyright, 2010, Richard S. Granat
DOCUMENT AUTOMATION © Copyright, 2010, Richard S. Granat
VIRTUAL LAW FIRM © Copyright, 2010, Richard S. Granat
•   Enables Interactions •  Multiple Groups •  Central Point of Contact The Multi-Sided Platform Model © Copyright, 2010, Richard S. Granat
•   Consumers •  Attorneys •  Vendors The Sides of the Multi-Sided Platform © Copyright, 2010, Richard S. Granat
[object Object],[object Object],[object Object],[object Object],Examples of Multi-Sided Platforms © Copyright, 2010, Richard S. Granat
 
 
•   Differentiation •  Remarkable •  Client experience BUILDING A STRONG BRAND ONLINE
POWER   OF WINNING LAW FIRMS WILL HAVE A STRONG BRAND & USE THE   ONLINE   TECHNOLOGY
[object Object],[object Object],[object Object],[object Object],State Bar Associations Must Be Part of the Solution © Copyright, 2010, Richard S. Granat
  1 .   ABA eLawyering Task Force     2.   The Virtual Law Firm Learning Center    3.  Unbundling Resource Center – ABA   Learn More About On-Line Legal Services © Copyright, 2010, Richard S. Granat

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On-Line Legal Services: Keeping Pace with the Evolving Practice of Law

  • 1. On-Line Legal Services Richard S. Granat, J.D. Co-Chair, eLawyering Task Force, ABA and President, DirectLaw, Inc. Keeping Pace with the Evolving Practice of Law August 6, 2010 © Copyright, 2010, Richard S. Granat
  • 2. The CONSUMER Problem © Copyright, 2010, Richard S. Granat
  • 3. WHAT DO CLIENTS WANT? © Copyright, 2010, Richard S. Granat
  • 4. CLIENTS WANT FIXED PRICES © Copyright, 2010, Richard S. Granat
  • 5. CIENTS WANT SPEED © Copyright, 2010, Richard S. Granat
  • 6. CLIENTS WANT TRANSPARENCY © Copyright, 2010, Richard S. Granat
  • 7. CLIENTS WANT CONVENIENCE © Copyright, 2010, Richard S. Granat
  • 8. CLIENTS WANT BETTER TECHNOLOGY © Copyright, 2010, Richard S. Granat
  • 9. THE WEB GENERATION • Digital DNA © Copyright, 2010, Richard S. Granat
  • 10. THE SIZE OF THE “LATENT” MARKET • $45 billion latent market © Copyright, 2010, Richard S. Granat
  • 11.
  • 12. CLIENTS WANT Legal Services Ala Carte- Unbundled Legal Services © Copyright, 2010, Richard S. Granat
  • 13. Only 52.1% of Solos Have a Web Site. Legal Profession is Lagging ONLNE LEGAL SERVICE © Copyright, 2010, Richard S. Granat
  • 14. Services? What are Online Legal ONLNE LEGAL SERVICE © Copyright, 2010, Richard S. Granat
  • 15. On-Line legal services are legal services delivered over the Internet directly to clients through a password protected and secure web space where both the attorney and client may interact and legal services are consumed by the client . Sometimes called: elawyering or virtual lawyering . Defined © Copyright, 2010, Richard S. Granat
  • 16. Virtual Lawyering Is Not: • No physical office • Having a Web site • Email communication © Copyright, 2010, Richard S. Granat
  • 17. Know-How Systems • Document Automation • Technology-Assisted Services Internet Technologies © Copyright, 2010, Richard S. Granat
  • 18. Web Advisors • Smart Calculators • Other Client Tools Internet Technologies © Copyright, 2010, Richard S. Granat
  • 19. DOCUMENT AUTOMATION © Copyright, 2010, Richard S. Granat
  • 20. VIRTUAL LAW FIRM © Copyright, 2010, Richard S. Granat
  • 21. Enables Interactions • Multiple Groups • Central Point of Contact The Multi-Sided Platform Model © Copyright, 2010, Richard S. Granat
  • 22. Consumers • Attorneys • Vendors The Sides of the Multi-Sided Platform © Copyright, 2010, Richard S. Granat
  • 23.
  • 24.  
  • 25.
  • 26.  
  • 27. Differentiation • Remarkable • Client experience BUILDING A STRONG BRAND ONLINE
  • 28. POWER OF WINNING LAW FIRMS WILL HAVE A STRONG BRAND & USE THE ONLINE TECHNOLOGY
  • 29.
  • 30. 1 . ABA eLawyering Task Force 2. The Virtual Law Firm Learning Center 3. Unbundling Resource Center – ABA Learn More About On-Line Legal Services © Copyright, 2010, Richard S. Granat

Editor's Notes

  1. Richard and Stephanie
  2. Richard