There's a lot of nonsense talked about employee engagement and a lot of people think you can get it be throwing a few incentives around. They're wrong. Ultimately employee engagement is simply a choice. It's a choice between how you want your organisation to thrive. So ask yourself - do you want to engage your people or eliminate your people? It's up to you.

1. Glenn Elliott
Founder & CEO
Reward Gateway
Bridging the
employee
engagement gap

2. 71%of executives rank employee
engagement as very important to
achieving organisational success
24%of the same executives said their
employees were highly engaged.

3. (that’s the engagement gap)

4. but what is employee engagement?

5. “unlocking discretionary effort”
“reducing attrition”
“happiness at work”

6. We’ve known for years that organisations
who understand employee engagement
thrive

7. There are three key reasons why
organisations who understand employee
engagement thrive

8. Engaged employees make better decisions
because they understand more
2 Engaged employees are more productive
because they like or love what they are doing
3 Engaged employees innovate more
because they want their organisation to succeed
1

9. engaged employees choose the hard path
when it is right for their organisation

10. employee engagement is becoming essential
for more and more organisations. Here’s why.

11. Do you remember
when this
was the standard we all
strived for?

12. Does my
customer love
me?
But now the best
companies with the
most ambition or the
toughest markets,
they’re asking this

13. We used to ask about this….

14. “What is my lifetime customer value”

15. And now we think about this >>>

16. How much is my customer selling for me?selling

17. As we worry about this…

18. or how much business is my customer losing me?

19. Dharmesh Shah
Co-founder of Hubspot
@dharmesh
This smart guy coined his
own word, and a whole
business around it.
“Delightion”

20. Delightion - noun
A feeling of strong happiness or satisfaction, to the
point that you rave about the provider of the event that
led to that feeling

21. And this is urgent because in an increasing social word,
our customers have more power than ever before.

23. And my point is this..

24. how can you possibly create customer love
if you only have employee satisfaction?

25. technology is both the driver and the
potential solution.
technology is driving urgency

27. technology enables business to move faster
the internet drives business speed
faster pace means increased innovation
increased innovation means tougher competition

28. in the future, only two types of organisations
are going to thrive

29. those
that
Eliminate
their
people
those
that
Engage
their
people

32. Engagement is a choice
Once an organisation has chosen
engagement it can inspire and influence
it’s people to choose engagement too.

33. you can’t engage people in your business and purpose
by giving them life insurance, medical insurance or
stuffing them with any other bonus, perk or bribe.

34. employee engagement needs a broader approach

35. Open & Honest Communication
Pay &
Benefits
Purpose, Meaning and Values
Wellbeing
L&D
Leadership Management
Recognition
Job Design
Pay &
Benefits
Wellbeing
Workspace

36. With case studies from
McKinsey to McDonalds,
The Engagement Bridge is
published by Wiley in fall 2016

37. www.glennelliott.me

38. www.glennelliott.me
@glennelliott
glennelliott