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Responsible Tourism Pilot       Project        Chris Godenir  The Peninsula All Suite Hotel
Responsible Initiatives?•   Environmentally Friendly•   Hospitality Graded•   BEE Compliant•   OHS Act Compliance•   Peopl...
Environmentally Friendly Why?           •Sustainability of planet    •Save on expenses – Electricity/Water           •Job ...
Hospitality Graded Why?     •Knowing my competitors    •Understanding my market   •Where do I set my pricing?     •Transpa...
BEE Compliant Why?•I want the biggest possible slice            of the pie•Proud to be African we operate             in A...
OHS Act and why ?              •Safety of Staff             •Safety of Guest  •It’s the law and its getting tougher•Empowe...
People Management?   •People are our business         • Value System •Performance Review System       •Motivated Team     ...
CSI Plan? (Corporate Social      Responsibility)      Great Marketing and PR      BEE Score Card Points     Building Team ...
Peninsula Success   •Still in the game after 21 years •Reduced head count by 10% in 5                  years• Same Occupan...
Continued        •AAA+ BEE Accreditation       •Gold Grading by Heritage       •4 Star Hotel (Our Choice)       •Gold Crow...
People Development•Assistant GM and Revenue Manager started      as a House Man in House Keeping   •Front Office Manager S...
Thank You  Chris
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The Peninsula All Suite Hotel - Sustainable Energy Update

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As part of the Responsible Cape Town pilot project, a workshop on World Tourism Day 2012 saw several leading Responsible Tourism businesses sharing their practices and recent actions on the theme of Sustainable Energy.

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Transcript of "The Peninsula All Suite Hotel - Sustainable Energy Update"

  1. 1. Responsible Tourism Pilot Project Chris Godenir The Peninsula All Suite Hotel
  2. 2. Responsible Initiatives?• Environmentally Friendly• Hospitality Graded• BEE Compliant• OHS Act Compliance• People Management, follow the law• CSI Plan
  3. 3. Environmentally Friendly Why? •Sustainability of planet •Save on expenses – Electricity/Water •Job creation-Recycling •Great marketing spin •Feel good factor creating positive energy. •Bench marking through KPI’s
  4. 4. Hospitality Graded Why? •Knowing my competitors •Understanding my market •Where do I set my pricing? •Transparency of product
  5. 5. BEE Compliant Why?•I want the biggest possible slice of the pie•Proud to be African we operate in Africa •Confidence •Developing Culture
  6. 6. OHS Act and why ? •Safety of Staff •Safety of Guest •It’s the law and its getting tougher•Empowering staff through delegation •Preventative maintenance
  7. 7. People Management? •People are our business • Value System •Performance Review System •Motivated Team •Staff retention •Productivity •Communication
  8. 8. CSI Plan? (Corporate Social Responsibility) Great Marketing and PR BEE Score Card Points Building Team Motivation Developing feeling of self worth
  9. 9. Peninsula Success •Still in the game after 21 years •Reduced head count by 10% in 5 years• Same Occupancy in 2005 as 2011 we have cut our electricity consumption by 10% and Water by 5% (saving annually R150K) •Staff recruitment expenses 1st 15 years R200k last 5 years R0
  10. 10. Continued •AAA+ BEE Accreditation •Gold Grading by Heritage •4 Star Hotel (Our Choice) •Gold Crown Self Catering•Pilot Member on Cape Town Responsible Tourism Project •Current RCI Resort of the Year achieved 5 times over the last 8 years 3 times
  11. 11. People Development•Assistant GM and Revenue Manager started as a House Man in House Keeping •Front Office Manager Started as a Porter •Food and Beverage Manager started as a Receptionist •Reservations Manager started in House Keeping as a Room attendant. •Financial Manager started as an Accounts Clerk•Exec Head Chef employed as Chef de Partie •The list goes on
  12. 12. Thank You Chris
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