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Management
Development
Sample
Coaching: Changing Behaviors
www.readysetpresent.com Page 2
Employee Motivational Process
G + R + B = P
www.readysetpresent.com Page 3
Program Objectives (1 of 2)
 Be able to identify management
styles.
 Know how to communicate
effectively.
 Learn about the behavior
changing coaching process.
 Understand motivation and how
to inspire it.
www.readysetpresent.com Page 4
Program Objectives (1 of 2)
 Know how to set goals
 Understand how to manage time
and avoid procrastination.
 Learn how to delegate effectively.
 Be able to problem-solve.
 Know how to brainstorm.
www.readysetpresent.com Page 5
Definition
 Management: The process of
dealing with and controlling
people and situations
 Development: The process of
growing and changing, and
increasing abilities
www.readysetpresent.com Page 6
Management, Leadership &
Coaching
 Can you identify your own and
different management styles?
 How can you improve your
communication skills?
 What are some elements of
positive leadership?
www.readysetpresent.com Page 7
Effective Leadership Is
A Process
 As a leader, you continually
increase your ability to realize the
best in yourself and to bring out
the best in others.
www.readysetpresent.com Page 8
Six Ways To Foster Trust (1 of 3)
1. Be reliable. Follow through, and
keep your promises.
2. Have ethics. Deal with associates
fairly and honestly.
3. Show respect for your employees.
Treat them as adults, and show
appreciation.
www.readysetpresent.com Page 9
Three Managerial Areas
Of Competency
1. Technical: Understanding
methods, processes, procedures
and techniques
2. Human: Handling people and
interactions
3. Conceptual: The ability to view
the organization as a whole, deal
with abstractions, develop ideas
and see causes and effects
www.readysetpresent.com Page 10
Hints For Effective
Communication (2 of 2)
 When you give advice or
directions, do it directly and
politely.
 Phrase statements as questions:
"Have you thought about doing it
this way?"
 Use "I" or "me" statements: "I do
it this way" or "I try to ..."
 Express your feelings rather than
blaming: "I'm bothered when ...
It makes me feel ... "
www.readysetpresent.com Page 11
A Good Team Leader (1 of 2)
 Chooses the team carefully.
 Keeps all team members
informed.
 Shows all team members that
their work is important to the
department's success.
 Listens to team members' ideas,
suggestions, criticisms and
complaints.
www.readysetpresent.com Page 12
Sixteen Motivators (1 of 2)
1. Salary
2. Status
3. Achievement
4. Recognition
5. Advancement
6. Work itself
7. Growth
8. Responsibility
www.readysetpresent.com Page 13
Sixteen Motivators (2 of 2)
9. Relationships with peers
10. Working conditions
11. Personal life
12. Relationships with employees
13. Organizational policy
14. Relationships with managers
15. Supervision
16. Job security
www.readysetpresent.com Page 14
Download “Management Development”
PowerPoint presentation
at ReadySetPresent.com
Slides include: 6 ways to foster trust, 3 managerial areas of competency, 5
different management styles, 8 hints for effective communication, 4 points on
planning a project, 5 points on changing behaviors, 4 points on a being a good
team leader, 3 wise words, 8 points on communication, 6 points on feedback, 6
techniques for effective listening, 8 tips to build effective communications, 16
motivators, 3 circumstances for praise, 5 points on the employee motivational
process, 4 goal guidelines, 6 tips for motivating employees, 4 don’ts of
motivation, 4 points on time management and procrastination, 3 principles of
time management, 6 points on organizing your to do list, 13 steps to avoid
procrastination, 3 components of successful delegation, 3 tasks to always
delegate, 3 points on cris delegation, 4 tasks that cannot be delegated, 5 points
on who to choose, 4 questions for goal clarification, 4 criteria for delegation, 6
principles of supervision, 3 performance management strategies, 5 steps of
coaching, 4 considerations for the exception principle, 9 stages of problem
solving, 7 techniques for creative thinking, 5 guidelines for brainstorming, 5
points on how decisions are made, 4 points on staying positive about decision
making, 5 points on group decisions, 16 action steps and much more.
Royalty Free - Use Them Over and Over Again.
Now: more content, graphics, and diagrams
www.readysetpresent.com Page 15

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Management developmentmodernsamplefinal

  • 3. Employee Motivational Process G + R + B = P www.readysetpresent.com Page 3
  • 4. Program Objectives (1 of 2)  Be able to identify management styles.  Know how to communicate effectively.  Learn about the behavior changing coaching process.  Understand motivation and how to inspire it. www.readysetpresent.com Page 4
  • 5. Program Objectives (1 of 2)  Know how to set goals  Understand how to manage time and avoid procrastination.  Learn how to delegate effectively.  Be able to problem-solve.  Know how to brainstorm. www.readysetpresent.com Page 5
  • 6. Definition  Management: The process of dealing with and controlling people and situations  Development: The process of growing and changing, and increasing abilities www.readysetpresent.com Page 6
  • 7. Management, Leadership & Coaching  Can you identify your own and different management styles?  How can you improve your communication skills?  What are some elements of positive leadership? www.readysetpresent.com Page 7
  • 8. Effective Leadership Is A Process  As a leader, you continually increase your ability to realize the best in yourself and to bring out the best in others. www.readysetpresent.com Page 8
  • 9. Six Ways To Foster Trust (1 of 3) 1. Be reliable. Follow through, and keep your promises. 2. Have ethics. Deal with associates fairly and honestly. 3. Show respect for your employees. Treat them as adults, and show appreciation. www.readysetpresent.com Page 9
  • 10. Three Managerial Areas Of Competency 1. Technical: Understanding methods, processes, procedures and techniques 2. Human: Handling people and interactions 3. Conceptual: The ability to view the organization as a whole, deal with abstractions, develop ideas and see causes and effects www.readysetpresent.com Page 10
  • 11. Hints For Effective Communication (2 of 2)  When you give advice or directions, do it directly and politely.  Phrase statements as questions: "Have you thought about doing it this way?"  Use "I" or "me" statements: "I do it this way" or "I try to ..."  Express your feelings rather than blaming: "I'm bothered when ... It makes me feel ... " www.readysetpresent.com Page 11
  • 12. A Good Team Leader (1 of 2)  Chooses the team carefully.  Keeps all team members informed.  Shows all team members that their work is important to the department's success.  Listens to team members' ideas, suggestions, criticisms and complaints. www.readysetpresent.com Page 12
  • 13. Sixteen Motivators (1 of 2) 1. Salary 2. Status 3. Achievement 4. Recognition 5. Advancement 6. Work itself 7. Growth 8. Responsibility www.readysetpresent.com Page 13
  • 14. Sixteen Motivators (2 of 2) 9. Relationships with peers 10. Working conditions 11. Personal life 12. Relationships with employees 13. Organizational policy 14. Relationships with managers 15. Supervision 16. Job security www.readysetpresent.com Page 14
  • 15. Download “Management Development” PowerPoint presentation at ReadySetPresent.com Slides include: 6 ways to foster trust, 3 managerial areas of competency, 5 different management styles, 8 hints for effective communication, 4 points on planning a project, 5 points on changing behaviors, 4 points on a being a good team leader, 3 wise words, 8 points on communication, 6 points on feedback, 6 techniques for effective listening, 8 tips to build effective communications, 16 motivators, 3 circumstances for praise, 5 points on the employee motivational process, 4 goal guidelines, 6 tips for motivating employees, 4 don’ts of motivation, 4 points on time management and procrastination, 3 principles of time management, 6 points on organizing your to do list, 13 steps to avoid procrastination, 3 components of successful delegation, 3 tasks to always delegate, 3 points on cris delegation, 4 tasks that cannot be delegated, 5 points on who to choose, 4 questions for goal clarification, 4 criteria for delegation, 6 principles of supervision, 3 performance management strategies, 5 steps of coaching, 4 considerations for the exception principle, 9 stages of problem solving, 7 techniques for creative thinking, 5 guidelines for brainstorming, 5 points on how decisions are made, 4 points on staying positive about decision making, 5 points on group decisions, 16 action steps and much more. Royalty Free - Use Them Over and Over Again. Now: more content, graphics, and diagrams www.readysetpresent.com Page 15