User Experience

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+ Michelle Chen 1 month ago
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+ Rajesh Lal 5 months ago
Thanks again for the elaboration Suewah

That makes it very clear. And you are right, a design definitely helps to visualize the product much better than a set of bullet points of functionality.
+ suewah 5 months ago
I agree full heartedly that design should 'never compromise' with function. We won't be doing our jobs if we were to design products or web sites for the sake of design alone. But this is not my point.

I have been doing this for a very long time. And I find the best process is not linear (as you have it) but highly iterative between definition of the product and design. Prototyping for example is used widely to take a design or creative idea to concept to functional specifications to final design and development stages.

It is common place in consumer goods to begin with the creative vision first to help understand its function and how it fits within the consumers' context. For example: athletic shoes, cars, LCD or Plasma screens, videos games, everything Apple ... the list could go on.

I have personally taken many new business ideas and go straight to design to help visualize, communicate and further develop the idea. Then go back and refine its functional requirements for good usability. All I'm saying is that innovation doesn't always live in defining functionality and usability. If you have a good designer he/she knows they are just as responsible for good usability as any IA, interaction designer, usability specialist or engineer.
+ Rajesh Lal 5 months ago
Suewah
Thanks for the message.

I believe, functionality always comes first than design and one should never compromise functionality for design. This happens when a person tries to be creative without thinking about the function. I am not saying creativity is not good but should always help the functionality. About your comment,

'As much as functionality needs to inform creative design (form follows function), in many cases the need to be creative or innovative can be a bigger influence on functionality'

Can you give me some example to elaborate your point.
+ suewah 5 months ago
it's a nice simplified introduction to explain the 'design' process of user experience. If I could mention two things. First, user experience can help define much bigger things like the context in which something is used not just the usefulness of the product itself. Secondly, I don't believe the design process is as linear as you have it. As much as functionality needs to inform creative design (form follows function), in many cases the need to be creative or innovative can be a bigger influence on functionality. Otherwise I like the simplicity of it. good job.
+ Rajesh Lal 6 months ago
Thanks for your message guest92e0ce
I am glad you liked the presentation.
+ guest92e0ce 6 months ago
I like your presentation, a very clear and logical presentation of idea. Was almost carried away.

I am glad there is no pictures in this one. I hate people posting beautiful pictures just for the sake of it and avoid or evade from the core substance of the presentation.
+ Srini N 6 months ago
jsokohl said:
'....Finally, I would recommend that we design the solution before we specify features.'
well said. Doesn't form follow function? at times designers seem to get carried away by their creativity and lose sight of the funda - a product is what it does.
+ Rajesh Lal 6 months ago
jsokohl ,
thanks for your comments and your suggestions.

Likely users and business context are very good points to explore while deciding on User Experience.
+ jsokohl 6 months ago
It might be good to talk about users and their context more, and how as UX designers we need to talk with and observe real users doing real tasks. Too, I strongly suggest you rethink the slide about a 'typical user.' To my experience & understanding, the typicality is variable. Instead, it's about understanding likely users, and we need also to understand the business context to help make design decisions.

Finally, I would recommend that we design the solution before we specify features.

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User Experience - Presentation Transcript

Rajesh Lal Senior UI/UX Engineer An Introduction
User Experience The level of satisfaction an average user get from a product User Experience good bad
User Experience
Average User 80% of the target user with similar needs, a Typical User Typical User for Blackberry phone are executives User Experience Blackberry Users
- Product can be
User Experience
Like Understand Use User Experience Process
Product Development The process of converting an idea into a commodity, a useful product with some value
Product Development To develop a product you Need an Idea Create functionality Design the product
Product Development Process
Example - Clock
Development process Result Example - Clock A clock with accurate functionality and great aesthetic design
A good functionality and a great design equal to good User Experience ? Question
Answer: No User experience starts from user, we haven’t considered a typical user yet
To find out a typical user we need to know the Context Typical User
Context Context is the environment and the circumstance which surrounds the product and the user Context
Context Context Typical user Airport Passengers Sports Stadium People watching the game Art Gallery Hobbyist
Typical User’s Need What typical user need, decide the user experience
Current Product Product Aesthetic clock Context Airport User Traveler Need Minute detail hh:mm / Clear Analog User Experience Bad
Current Product Product Aesthetic clock Context Sport Stadium User Crowd watching the game Need Precise seconds detail hh:mm:ss User Experience Bad
Current Product Product Aesthetic clock Context Art Gallery User Artist / Hobbyist Need Just Time User Experience Good
Conclusion: Context and typical user define the User Experience Context- User UX Airport-Traveler Bad Stadium-Crowd Bad Gallery-Hobbyist Good
User Experience - Live Example Based on the Presentation Can you think of any?
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