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Risk Management Advisory & Consulting




            Riskpro, India


                   1
Key Risk Indicator (KRI) Library –Overview

Overview
   A comprehensive KRI Library for Banking Industry.
   About 400-500 KRI established across common business lines, activities and products.
   Highly cost effective. The KRI Library can take Banks upto a few weeks to effectively
    design and approve. Purchase the KRI library at a small fee and save on salary costs.
   Developed by Riskpro professionals having experience in Operational Risk and Banking.
   KRI Library in an excel spreadsheet format – with data fields as illustrated in next slide.

Timeline and Review process
   After mandate, the KRI Library is discussed initially for relevance and depth. If
    necessary, changes are made.
   Final discussion, finalization and delivery of KRI Library in a formatted excel file.
   Customization and establishing thresholds (Threshold for Red, Yellow and Green levels)
    for each KRI can be undertaken as an add on project.



                                                   2
KRI Library Format

KRI Format Data Fields                                   Business Lines Covered
Section
KRI Mapping   Basel II Business Line                     Retail Banking
              Main Business Process
              Sub Process / Activity
                                                         Commercial Banking
              Basel II Operational Loss type
                                                         Corporate Finance

Key Risk      Short write up of Key risk that this KRI   Trading and Sales
              addresses

                                                         Payment and Settlements
KRI Details   KRI - Definition in words
              KRI – Numerator – Quantitative Metric      Agency Services
              KRI Denominator – Quantitative Metric
              KRI Type (Leading, Lagging)                Investment Banking
              KRI Frequency
              KRI Comments

                                               3
Example KRI
KRI Format    Data Fields                                    KRI Example
Section
KRI Mapping   Basel II Business Line                         Retail Banking
              Main Business Process                          Central Operations
              Sub Process / Activity                         Cheque clearing operations
              Basel II Operational Loss type                 Execution, Delivery and Process Failures


Key Risk      Short write up of Key risk that this KRI       Fraudulent inward cheques erroneously cleared
              addresses


KRI Details   KRI - Definition in words                      Number of fraudulent cheques cleared per
                                                             month
              KRI – Numerator – Quantitative Metric          Number of inward cheques, with fraudulent
                                                             alterations, wrongly cleared for payment by
                                                             clearing centre during the month
              KRI Denominator – Quantitative Metric          Monthly volume of cheque clearance

              KRI Type                                       Lagging KRI
              KRI Frequency                                  Monthly
              KRI Comments                                   The KRI only captures
                                                         4
Pricing Information

   Product                               Product Details                            Price Information
  Description

                       An excel spreadsheet (database) of approximately
                       450+ Key Risk Indicators typically used by Banks to
KRI Library -          measure and monitor operational risk in Banks.
Banking
                       These KRI cover most of the common risk events and               INR 15,000
                       operational losses, process lapses and fraud events.         (inclusive of all taxes)

                       KRI are tagged to the Basel’s Business Lines, Main
                       Process, Sub processes and Operational Loss Type where
                       applicable. This enables effective analysis using Pivot
                       tables.

                       Your team’s salary costs for 1-2 weeks could be a lot more
                       than the price

Notes:
 The KRI Library – Banking is an excel based spreadsheet, and populated as one KRI per line, such that
  these can be easily uploaded to any other vendor software ore can be integrated in the Bank’s RCSA
  efforts / Risk Management Frameworks
 Delivery – Within 3 days of confirmed order.
 Payment – After product delivery, within 10 days of invoice
                                                       5
Summary of KRI Database
                                             Summary of Key Risk Indicators

Count of KRI              Column Labels
                          Business    Client  Damage to Employment   Execution,     External   Internal   Not        Grand Total
                          Disruption Services Assets    practice     Delivery and   Fraud      Fraud      applicable
                                                                     Failure
        Row Labels
Agency Services                                                            7                       1                      8

Commercial Banking                                           1             32           4          7          5          49

Corporate Finance                       2                                  7            2          1                     12

Retail Banking                6         30        3                        58          49          19                    165

Trading and Sales             3         1                                  40           1          11         6          62

Support Function              13                  2         13             61           4          18                    111

Bank level                              2                    2             15                      8          2          29

Payment and Settlements                 1                                  4                       4                      9
Asset Management                        7                                  2                                              9

Retail Brokerage                                                           2                        1                     3
Grand Total                   22        43        5         16            228          60          70         13         457

Above is indicate of the types and categorization of KRI. The number and spread will evolve as
these KRIs are updated constantly.


                                                                 6
Sample Extract of the KRI
Business Process   Sub Process         Key Risk                        Basel Loss Type     KRI                                KRI Type Frequency Numerator

Branch Banking     Branch Operations   Accounts opened without Execution, Delivery Number of accounts opened with             Lagging   Monthly   Total number of customer accounts opened with
                                       complete documents      and Failure         incomplete documents                                           incomplete documents as per policy documents

Branch Banking     Branch Operations   Multiple accounts for           Execution, Delivery Number of customer with multiple Lagging     Monthly   Number of customer with multiple accounts (same
                                       same customer                   and Failure         accounts under different names                         product type) under different names using
                                                                                                                                                  different address, different identity documents

Branch Banking     Branch Operations   Lien not marked on Term         Execution, Delivery Number of reported instances       Lagging   Monthly   Number of reported instances where Term
                                       Deposits and other              and Failure         where Term deposits received as                        deposits received as collateral were not lein
                                       securities pledged as                               collateral were not lein marked                        marked
                                       collateral
Branch Banking     Branch Operations   Customer complaints,            Execution, Delivery Number of customer requests        Lagging   Monthly   Number of customer requests processed after cut
                                       potential liabilities arising   and Failure         processed after cut off dates                          off dates
                                       from procesing after cut
                                       off times
Branch Banking     Branch Operations   Risk of Frauds at Branches      Execution, Delivery Number of days when Branches are Leading     Monthly   Number of cummulative days when all bank
                                                                       and Failure         not manned                                             Branches are not guarded during the period

Branch Banking     Branch Operations   Loss of secured stationery Internal Fraud           Number of reported instances of    Lagging   Monthly   Number of reported instances of theft/loss of
                                                                                           theft/loss of secured stationery                       secured stationery

Retail Banking     Branch Operations   Misuse of Bank                  Internal Fraud      Number of reported instances of    Lagging   Monthly   Number of reported instances of misuse of Branch
Operations                             letterheads/stationery                              misuse of Branch letterheads                           letterheads and other stationery
Retail Banking     Branch Operations   Absence of CCTV                 Execution, Delivery Number of branches operating       Lagging   Monthly   Number of branches operating across the network
Operations                                                             and Failure         without CCTV                                           without any CCTV or an inoperative CCTV at period
                                                                                                                                                  end




                                                                                                         7
Benefits of purchasing KRI Library
   According to RBI Guidelines, although not mandatory, it is highly recommended to have
    a robust KRI Framework.
   KRI play a vital role in the Advanced Measurement approach (AMA)
   KRI help to link key risks with operational loss events / near miss.
   Since KRI are quantitative, risk management becomes more meaningful and visibility of
    risk management efforts is apparent.
   Banks can benefit from substantial savings in employee costs
        Banks will not have to spend endless hours to design, debate and finalise KRIs. These have
         been designed as such and ready to be used.
        Banks only need to define the thresholds and set these breach limits and escalation mechanism.

   Get a head start. Most of the business activities are covered. Hence, the KRI
    framework can cover most of the top risks and can start to deliver value from Day one.
   Easy to use. Excel format enables upload to database, vendor software and to be
    integrated in other business process tools.
   A one time payment for the KRI library. Future changes and additional KRI are provided
    free of cost.



                                                      8
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      9
Risk Management Advisory Services

           Basel II/III Advisory               Corporate Risks                            Information Security
              Market Risk                        Enterprise Risk Assessment                IS Audit
              Credit Risk                        Fraud Risk                                Information Security
              Operational Risk                   Risk based Internal Audit                 IT Assurance
              ICAAP                              Operations Risk                           IT Governance
SERVICES




           Operational Risk                    Governance                                 Other Risks
              Process reviews                    Corporate Governance                      Business/Strategic Risk
              Policy/ Process Review             Business Strategic risk                   Reputation Risk
              Process Improvement                Fraud Risk                                Outsourcing Risk
              Compliance Risk                    Forensic Accounting                       Contractual Risk




                              Training                                              Recruitment
                      Banking – E Learning                                        Virtual Risk Managers
                      Corporate Training                                          Full Time Risk Professionals
                      Regular Risk Management Training                            Part time Risk Professionals
                      Online Training material                                    Risk Managers on call – free
                      Workshops / Events




                                                           10
Contacts


        MUMBAI                        DELHI                   BANGALORE
Manoj Jain, Director        Rahul Bhan, Director       Casper Abraham, Director
B-44 Glaxo Building, Near   C-561, Defence Colony,     No. 62/B Modi Residency
Mt. Mary’s Steps, Bandra    New Delhi-110 024          Millers Road, Benson Town
(W), Mumbai 400050                                     Bangalore 560 046
M- 98337 67114              M- 99680 05042             M- 98450 61870
E- manoj.jain@riskpro.in    E- rahul.bhan@riskpro.in   E- casper.abraham@riskpro.in




                            Email : info@riskpro.in

                            Web: www.riskpro.in

                                   THANKS



                                            11

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Kri Library Proposal India

  • 1. Risk Management Advisory & Consulting Riskpro, India 1
  • 2. Key Risk Indicator (KRI) Library –Overview Overview  A comprehensive KRI Library for Banking Industry.  About 400-500 KRI established across common business lines, activities and products.  Highly cost effective. The KRI Library can take Banks upto a few weeks to effectively design and approve. Purchase the KRI library at a small fee and save on salary costs.  Developed by Riskpro professionals having experience in Operational Risk and Banking.  KRI Library in an excel spreadsheet format – with data fields as illustrated in next slide. Timeline and Review process  After mandate, the KRI Library is discussed initially for relevance and depth. If necessary, changes are made.  Final discussion, finalization and delivery of KRI Library in a formatted excel file.  Customization and establishing thresholds (Threshold for Red, Yellow and Green levels) for each KRI can be undertaken as an add on project. 2
  • 3. KRI Library Format KRI Format Data Fields Business Lines Covered Section KRI Mapping Basel II Business Line Retail Banking Main Business Process Sub Process / Activity Commercial Banking Basel II Operational Loss type Corporate Finance Key Risk Short write up of Key risk that this KRI Trading and Sales addresses Payment and Settlements KRI Details KRI - Definition in words KRI – Numerator – Quantitative Metric Agency Services KRI Denominator – Quantitative Metric KRI Type (Leading, Lagging) Investment Banking KRI Frequency KRI Comments 3
  • 4. Example KRI KRI Format Data Fields KRI Example Section KRI Mapping Basel II Business Line Retail Banking Main Business Process Central Operations Sub Process / Activity Cheque clearing operations Basel II Operational Loss type Execution, Delivery and Process Failures Key Risk Short write up of Key risk that this KRI Fraudulent inward cheques erroneously cleared addresses KRI Details KRI - Definition in words Number of fraudulent cheques cleared per month KRI – Numerator – Quantitative Metric Number of inward cheques, with fraudulent alterations, wrongly cleared for payment by clearing centre during the month KRI Denominator – Quantitative Metric Monthly volume of cheque clearance KRI Type Lagging KRI KRI Frequency Monthly KRI Comments The KRI only captures 4
  • 5. Pricing Information Product Product Details Price Information Description An excel spreadsheet (database) of approximately 450+ Key Risk Indicators typically used by Banks to KRI Library - measure and monitor operational risk in Banks. Banking These KRI cover most of the common risk events and INR 15,000 operational losses, process lapses and fraud events. (inclusive of all taxes) KRI are tagged to the Basel’s Business Lines, Main Process, Sub processes and Operational Loss Type where applicable. This enables effective analysis using Pivot tables. Your team’s salary costs for 1-2 weeks could be a lot more than the price Notes:  The KRI Library – Banking is an excel based spreadsheet, and populated as one KRI per line, such that these can be easily uploaded to any other vendor software ore can be integrated in the Bank’s RCSA efforts / Risk Management Frameworks  Delivery – Within 3 days of confirmed order.  Payment – After product delivery, within 10 days of invoice 5
  • 6. Summary of KRI Database Summary of Key Risk Indicators Count of KRI Column Labels Business Client Damage to Employment Execution, External Internal Not Grand Total Disruption Services Assets practice Delivery and Fraud Fraud applicable Failure Row Labels Agency Services 7 1 8 Commercial Banking 1 32 4 7 5 49 Corporate Finance 2 7 2 1 12 Retail Banking 6 30 3 58 49 19 165 Trading and Sales 3 1 40 1 11 6 62 Support Function 13 2 13 61 4 18 111 Bank level 2 2 15 8 2 29 Payment and Settlements 1 4 4 9 Asset Management 7 2 9 Retail Brokerage 2 1 3 Grand Total 22 43 5 16 228 60 70 13 457 Above is indicate of the types and categorization of KRI. The number and spread will evolve as these KRIs are updated constantly. 6
  • 7. Sample Extract of the KRI Business Process Sub Process Key Risk Basel Loss Type KRI KRI Type Frequency Numerator Branch Banking Branch Operations Accounts opened without Execution, Delivery Number of accounts opened with Lagging Monthly Total number of customer accounts opened with complete documents and Failure incomplete documents incomplete documents as per policy documents Branch Banking Branch Operations Multiple accounts for Execution, Delivery Number of customer with multiple Lagging Monthly Number of customer with multiple accounts (same same customer and Failure accounts under different names product type) under different names using different address, different identity documents Branch Banking Branch Operations Lien not marked on Term Execution, Delivery Number of reported instances Lagging Monthly Number of reported instances where Term Deposits and other and Failure where Term deposits received as deposits received as collateral were not lein securities pledged as collateral were not lein marked marked collateral Branch Banking Branch Operations Customer complaints, Execution, Delivery Number of customer requests Lagging Monthly Number of customer requests processed after cut potential liabilities arising and Failure processed after cut off dates off dates from procesing after cut off times Branch Banking Branch Operations Risk of Frauds at Branches Execution, Delivery Number of days when Branches are Leading Monthly Number of cummulative days when all bank and Failure not manned Branches are not guarded during the period Branch Banking Branch Operations Loss of secured stationery Internal Fraud Number of reported instances of Lagging Monthly Number of reported instances of theft/loss of theft/loss of secured stationery secured stationery Retail Banking Branch Operations Misuse of Bank Internal Fraud Number of reported instances of Lagging Monthly Number of reported instances of misuse of Branch Operations letterheads/stationery misuse of Branch letterheads letterheads and other stationery Retail Banking Branch Operations Absence of CCTV Execution, Delivery Number of branches operating Lagging Monthly Number of branches operating across the network Operations and Failure without CCTV without any CCTV or an inoperative CCTV at period end 7
  • 8. Benefits of purchasing KRI Library  According to RBI Guidelines, although not mandatory, it is highly recommended to have a robust KRI Framework.  KRI play a vital role in the Advanced Measurement approach (AMA)  KRI help to link key risks with operational loss events / near miss.  Since KRI are quantitative, risk management becomes more meaningful and visibility of risk management efforts is apparent.  Banks can benefit from substantial savings in employee costs  Banks will not have to spend endless hours to design, debate and finalise KRIs. These have been designed as such and ready to be used.  Banks only need to define the thresholds and set these breach limits and escalation mechanism.  Get a head start. Most of the business activities are covered. Hence, the KRI framework can cover most of the top risks and can start to deliver value from Day one.  Easy to use. Excel format enables upload to database, vendor software and to be integrated in other business process tools.  A one time payment for the KRI library. Future changes and additional KRI are provided free of cost. 8
  • 9. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 9
  • 10. Risk Management Advisory Services Basel II/III Advisory Corporate Risks Information Security  Market Risk  Enterprise Risk Assessment  IS Audit  Credit Risk  Fraud Risk  Information Security  Operational Risk  Risk based Internal Audit  IT Assurance  ICAAP  Operations Risk  IT Governance SERVICES Operational Risk Governance Other Risks  Process reviews  Corporate Governance  Business/Strategic Risk  Policy/ Process Review  Business Strategic risk  Reputation Risk  Process Improvement  Fraud Risk  Outsourcing Risk  Compliance Risk  Forensic Accounting  Contractual Risk Training Recruitment  Banking – E Learning  Virtual Risk Managers  Corporate Training  Full Time Risk Professionals  Regular Risk Management Training  Part time Risk Professionals  Online Training material  Risk Managers on call – free  Workshops / Events 10
  • 11. Contacts MUMBAI DELHI BANGALORE Manoj Jain, Director Rahul Bhan, Director Casper Abraham, Director B-44 Glaxo Building, Near C-561, Defence Colony, No. 62/B Modi Residency Mt. Mary’s Steps, Bandra New Delhi-110 024 Millers Road, Benson Town (W), Mumbai 400050 Bangalore 560 046 M- 98337 67114 M- 99680 05042 M- 98450 61870 E- manoj.jain@riskpro.in E- rahul.bhan@riskpro.in E- casper.abraham@riskpro.in Email : info@riskpro.in Web: www.riskpro.in THANKS 11