SlideShare a Scribd company logo
1 of 20
Pam Grey
October 21, 2010
Marketing Channels
“Companies are looking for different ways to
sell, distribute and service their products or
services”
Understanding Customer Needs
Buyer categories
• Habitual shopper
• High value deal seeker
• Variety loving shopper
• High involvement shopper
Why Use Marketing Channels
• Products more available
• Financial need
• Experience
Consumer Channel Levels
A B C D E
Intermediary Distribution Strategies
Selective
Exclusive
Intensive
Identifying Major Channel Alternatives
Direct
Marketing
Internet
Telemarketing
Retail stores
Indirect
Retail stores
Distributors
Value added
partners
Direct sales
Value added
partners
Sales force
Quantitative
Telemarketing
Retail stores
Distributers
Value added
partners
Sales Force
Cost per Transactionlow hig
h
Value-addofSalehig
h
Internet
Selecting Channel Members
• One that promotes the image of the company
• Location
• Stability and financially sound
• Growth potential
Conflicts
Ecommerce Marketing Practices
Pureclick
Brick and Click
Mobile Commerce (m-commerce)
$1.2 billion in 2009
$2.42 billion in 2010
We Made it!

More Related Content

What's hot

CoalitionLoyaly-BasedCard-LinkedOffers
CoalitionLoyaly-BasedCard-LinkedOffersCoalitionLoyaly-BasedCard-LinkedOffers
CoalitionLoyaly-BasedCard-LinkedOffers
Lee Harmon, PMP, CSM
 
1224690774 kotler mm_13e_basic_03
1224690774 kotler mm_13e_basic_031224690774 kotler mm_13e_basic_03
1224690774 kotler mm_13e_basic_03
maisuradi
 
Tagga holiday marketing with social & mobile
Tagga holiday marketing with social & mobileTagga holiday marketing with social & mobile
Tagga holiday marketing with social & mobile
tagga
 

What's hot (18)

Marketing concepts
Marketing conceptsMarketing concepts
Marketing concepts
 
Using Marketo for Multiple Brands | June 2020 Marketo Virtual User Groups
Using Marketo for Multiple Brands | June 2020 Marketo Virtual User GroupsUsing Marketo for Multiple Brands | June 2020 Marketo Virtual User Groups
Using Marketo for Multiple Brands | June 2020 Marketo Virtual User Groups
 
Chap14 Direct Marketing
Chap14 Direct MarketingChap14 Direct Marketing
Chap14 Direct Marketing
 
App ppt
App pptApp ppt
App ppt
 
CoalitionLoyaly-BasedCard-LinkedOffers
CoalitionLoyaly-BasedCard-LinkedOffersCoalitionLoyaly-BasedCard-LinkedOffers
CoalitionLoyaly-BasedCard-LinkedOffers
 
INTEGRATED MARKETING COMMUNICATIONS
INTEGRATED MARKETING COMMUNICATIONSINTEGRATED MARKETING COMMUNICATIONS
INTEGRATED MARKETING COMMUNICATIONS
 
Signup
SignupSignup
Signup
 
proposition3
proposition3proposition3
proposition3
 
Chapter 9 e- active marketing- online marketing
Chapter 9  e- active marketing- online marketing Chapter 9  e- active marketing- online marketing
Chapter 9 e- active marketing- online marketing
 
Michael A Wallace LLC as Thought Partner A Case Study
Michael A Wallace LLC as Thought Partner A Case Study Michael A Wallace LLC as Thought Partner A Case Study
Michael A Wallace LLC as Thought Partner A Case Study
 
Jumpin' java shop smmp
Jumpin' java shop smmpJumpin' java shop smmp
Jumpin' java shop smmp
 
Diirect marketing strategies
Diirect marketing strategiesDiirect marketing strategies
Diirect marketing strategies
 
Chris jacobs
Chris jacobsChris jacobs
Chris jacobs
 
Competitive landscape
Competitive landscapeCompetitive landscape
Competitive landscape
 
52 Types of Marketing Strategies
52 Types of Marketing Strategies52 Types of Marketing Strategies
52 Types of Marketing Strategies
 
1224690774 kotler mm_13e_basic_03
1224690774 kotler mm_13e_basic_031224690774 kotler mm_13e_basic_03
1224690774 kotler mm_13e_basic_03
 
More
MoreMore
More
 
Tagga holiday marketing with social & mobile
Tagga holiday marketing with social & mobileTagga holiday marketing with social & mobile
Tagga holiday marketing with social & mobile
 

Similar to P grey kotlerdeliveringvalue

Delivering value
Delivering valueDelivering value
Delivering value
rwidmann
 

Similar to P grey kotlerdeliveringvalue (20)

Marketing channels
Marketing channelsMarketing channels
Marketing channels
 
Retail Promotion
Retail PromotionRetail Promotion
Retail Promotion
 
p2_6_deciding.ppt
p2_6_deciding.pptp2_6_deciding.ppt
p2_6_deciding.ppt
 
Distribution Channel Design Management.ppt
Distribution Channel Design Management.pptDistribution Channel Design Management.ppt
Distribution Channel Design Management.ppt
 
Marketing Management – Module IV
Marketing Management – Module IVMarketing Management – Module IV
Marketing Management – Module IV
 
Promotion
PromotionPromotion
Promotion
 
Designing & managing : Integrated marketing channels
Designing & managing : Integrated marketing channels Designing & managing : Integrated marketing channels
Designing & managing : Integrated marketing channels
 
Delivering value
Delivering valueDelivering value
Delivering value
 
Bmgt 411 chapter_13
Bmgt 411 chapter_13Bmgt 411 chapter_13
Bmgt 411 chapter_13
 
marketing mix
marketing mixmarketing mix
marketing mix
 
Introduction to marketing management
Introduction to marketing managementIntroduction to marketing management
Introduction to marketing management
 
Msitmdec 2011sessions-4&5
Msitmdec 2011sessions-4&5Msitmdec 2011sessions-4&5
Msitmdec 2011sessions-4&5
 
Unit 2 advertising
Unit 2 advertisingUnit 2 advertising
Unit 2 advertising
 
Creating Products and Pricing Strategies to Meet Customers' Needs.pptx
Creating Products and Pricing Strategies to Meet Customers' Needs.pptxCreating Products and Pricing Strategies to Meet Customers' Needs.pptx
Creating Products and Pricing Strategies to Meet Customers' Needs.pptx
 
SEM 101 for VCU BrandCenter
SEM 101 for VCU BrandCenterSEM 101 for VCU BrandCenter
SEM 101 for VCU BrandCenter
 
Marketing channels, retail, and logistics
Marketing channels, retail, and logisticsMarketing channels, retail, and logistics
Marketing channels, retail, and logistics
 
Mm aug 2014 module 6
Mm aug 2014 module 6Mm aug 2014 module 6
Mm aug 2014 module 6
 
Understanding Integrated Marketing Communication
Understanding  Integrated Marketing CommunicationUnderstanding  Integrated Marketing Communication
Understanding Integrated Marketing Communication
 
MARKETING PPT BY ANJALI PATIL.pptx
MARKETING PPT BY ANJALI PATIL.pptxMARKETING PPT BY ANJALI PATIL.pptx
MARKETING PPT BY ANJALI PATIL.pptx
 
Marketing channels
Marketing channelsMarketing channels
Marketing channels
 

Recently uploaded

Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 

Recently uploaded (20)

Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 

P grey kotlerdeliveringvalue

Editor's Notes

  1. Push where you are pushing your product to the customer using a sales people (toilet paper) Low brand loyalty typically Impulse product Product benefits are understood Customer typically choose brand at the store The pull strategy