5. MARKETING
“A social process by which individual
groups obtain what they need and want through what
through creating offerings and want
exchanging products and services of value with others”
6. Features Of Marketing
Needs and Wants
Creating a Marketing Offering
Customer Value
Exchange Mechanism
7. MARKETING
MANAGEMENT
The art and Science of choosing target
markets and getting, keeping and
growing customers through creating,
delivering and communicating superior
customer values of management.”
8. Process Of Marketing Mangment
• Choosing a target market
• Getting, keeping as well as growing the
customers
• Creating, developing and communicating
superior values for the customers.
9. MARKETING PHILOSOPHIES
Producation Producat Selling Marketing Societal
Quantity Quantity Existing
Producat
Customer
Need
Customer &
Society need
Factory Factory Factory Market Market Society
Availlabillty&
Affordabillty
Poducat
improvement
Selling &
Promotion
Integrated
Marketing
Integrated
Marketing
Volume of
Producation
Producat
Quallity
Sales
Volume
Customer
Satisfaction
Customer Societal
Satifaction
Focus
Starting
Point
Means
Ends:
Profit
10. Funcations of Marketing
• Gatheing & Analysing
Marketing Informetion
• Marketing Planning
• Producat Designing &
Development
• Standardistion & Grading
• Packaging & labelling
• Branding
• Customer Support Services
• Pricing Of Producat
• Promotion
• Physical Distribution
• Transportation
• Storage Or Warehousing
12. MARKETING MIX-ELEMENTS
Product
Product Mix
Product Quality
New Product
Design
Packaging
Labelling
Branding
Price
Price Level
Margins
Price Policy
Pricing Strategy
Price Change
Place
Channel Strategy
Channel Selection
Channel Confilict
Channel Cooperation
Physical Distribution
Promotion
Promotion Mix
Advertising
Personal Selling
Sales Promotion
Publicity
Public Relation
13. BRANDING
Brand : It is a name, term, sign, symbol, design or some
combination of them, used to identify the producats-
goods or services of one seller or group of sellers and to
differentitate them from those of the cometiors.
Brand Name : That part of a brand, which can be spoken.
Brand Mark : It apperrs in the from of a symbol, desing
distinct colour scheme or lettering. Not utterable
Trade Mark : A brand or part of a brand that is given legal
protecation is called trademark
14. PACAKAGING
Packaging rafers to the
act of desining and
producing the container
or wrapper of a product
Levels of Packaging
15. Labelling
Labelling provides detailed information about the producat, its
price,quality, contents, method of use, complex graphics etc
.
Functions of Labelling
• Describe the producat and specify its contents
• Idetification of the product or brand
• Grading of Products
• Helps in promotion of producats
• Providing information required by law
16. Price: May be defined as the amount of money paid by a buyer or
received by a seller in consideration of the purachse of producat
or service.
• Producat cost
• The utility and Demand
• Extent Of Competiton in the Market
• Government and legal Regulations
• Pricinhg Objectives Marketing Methods
used
Factors
Affecting price
Determination
18. PROMOTION MIX
Promotion
Promotion refers to the use of
communication with the twin
objective of informing potential
customers about a product and
prsuading them to buy it.
19. Advertising
Advertising is the most commonly used tool of promotion. It is an impersonal
form of communication, which is paid for by the marketers (Sponsors )to
promote some goods some goods or service.
• Mass reach
• Enhancing customer
satisfaction
• Expressiveness
• Economy.
• Less forceful
• Lacks feedback
• Inflexibillity
• Low effectieness
Merits Limitations
20. Personal Selling
It involves oral presentation of message in the form of conversation
with one or more prospective customers for the purpose of making
sales.
Features
• Personal form
• Development of
Relationship
Merits
• Flexibity
• Direcat Feedback
• Minimum Wastage
21. Sales Promotion
Short-term incentives, which are designed to encourage the buyers to
market immediate purchase of a purchase of a producat service.
• Attention Value
• Useful in new Producat launch
• Synergy in Total Promotional Efforts
Merits
• Reflects Crisist
• Spoils Product image
Limitations
22. Components of PR
• Publicity
• Public realtions
• Lobbying
• Counselling
• Corporate
Communication
PUBLIC RELATIONS
It is about managing organisations
image in the eyes of all stake holders.