1. Heuristic Evaluation

2. What is Heuristic Evaluation?
How is H.E. done?
Examples of H.E.
Usability principles

3. What is Heuristic Evaluation?
heuristic ~
quick & simple rule
usually derived from experience
rule of thumb

4. What is Heuristic Evaluation?
1 or more experts
+
1 interface
+
inspection / critique
=
Report

5. How is H.E. done?
Principle
Issue Rec. Severity
violated
Refer to Make a specific
Describe issue Assign a
principle that suggestion for
Screenshot severity rating
was violated change

6. Examples of H.E.

7. Usability principles
Usability principles Design principles
!

8. Usability principles Design principles
Ensure interface is... Ensure interface...
Easy to use Communicates effectively
Easy to learn Looks pleasant
Not confusing
Not disorienting

9. Nielsen’s 10 heuristics
1.Visibility of system status 6. Recognition > recall
2. Match between system &
7. Flexibility & efficiency
real world
8. Aesthetics & minimalist
3. User control & freedom
design
4. Consistency & standards 9. Error diagnosis & recovery
5. Error prevention 10. Help & documentation

10. What is Heuristic Evaluation?
How is H.E. done?
Examples of H.E.
Usability principles

11. Writing the Report

12. Writing the Report
I. Title page
II. Executive summary
III. Introduction: Purpose; Product description
IV. Methods
V. Results
VI. References