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The Chapter of The Future Presented by: Peter Houstle Peggy Hoffman
Four Forces  Drive Associations ,[object Object],[object Object],[object Object],[object Object]
Why Chapters? ,[object Object],[object Object],[object Object],[object Object],[object Object]
The fundamental question is  ? ,[object Object]
Today’s volunteers & members are asking for:   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s volunteers & members chafe at: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Traditional Model Weakness Mismatch of structure to level of activity  Amount of Structure Required # Participants
Chapter of the Future Driven first by function, then by form Knowledge Harvested and Shared Knowledge Uncollected  Awards Based on Results Rather than Activity Awards Based on Activity Rather than Results Needs Assessment Tools & Data  Supplemented and/or Provided Directly by HQ Limited Member Needs Assessment Program Management Expertise Highly Supported and/or Provided Directly by HQ Limited Program Management Expertise  (Event Planning, Marketing/Comm, Etc.) Centralized Communications Systems 1-up Communications Systems  (e.g. Web, Email) Centralized Data Collection & Reporting Independent, Stand Alone Data Systems HQ Funding Pool Bank Account Meet Only As Needed Regular Meetings Task-Oriented Teams Standing Committees NA * Elections NA * Articles of Incorporation/By-Laws NA * Board of Directors Principals of Affiliation Chapter Charter Chapter of the Future Chapter of Today
Key Goals ,[object Object],[object Object],A Multi-Dimensional Organic System
Key Attributes of the System ,[object Object],[object Object],[object Object],[object Object]
Key Challenges   ,[object Object],[object Object],[object Object],[object Object]
Step by Step   Policy Procedural Visionary Dogmatic Collaborative Autocratic/Controlling Familial/Organic Parent-Child/Us-Them Principals of Affiliation Chapter Charter Chapter of the Future Chapter of Today
Step by Step Ad Hoc (When We’re Done, We’re Done!) Ad Nauseum (Til Death Do Us Part) Fleet of Foot Plodding Flat Hierarchical Tools/Achievement Rules/Administration New Age Old School Task-Oriented Teams Meet Only As Needed Board of Directors Articles of Incorporation/By-Laws Elections Standing Committees Regular Meetings Chapter of the Future Chapter of Today
Step by Step No Accounting/Compliance (IRS) Separate Accounting/Compliance (IRS) Integrated Reporting Independent Reporting Same Team (“Our Money”) Us-Them (“Our Money – Not Yours”) HQ Funding Pool Bank Account Chapter of the Future Chapter of Today
Step by Step Consistent/Light Load Inconsistent/Burdensome Integrated/Shared Reporting Independent Reporting Homogeneous Collection Patchwork Collection Centralized Data Collection & Reporting Independent, Stand Alone Data Systems Chapter of the Future Chapter of Today
Step by Step Brand Control Brand Jeopardy Consistent Quality/Distribution Inconsistent Quality/Distribution Embedded Expertise Unpredictable Expertise Centralized Communications Systems 1-up Communications Systems  Chapter of the Future Chapter of Today
Step by Step Brand Control Brand Jeopardy Consistent Production Inconsistent Production Embedded Expertise Unpredictable Expertise Program Management Expertise Highly Supported and/or Provided Directly by HQ Limited Program Management Expertise  Chapter of the Future Chapter of Today
Step by Step Energizes Volunteers Depletes Volunteers Maximizes Volunteer Energy Wastes Volunteer Energy Sharply Hones Focus Blurs Focus Awards Based on Results Rather than Activity Awards Based on Activity Rather than Results Chapter of the Future Chapter of Today
Step by Step Maximizes Value Limits Value Maximizes Opportunities Misses Opportunities Maximizes Outcomes Wastes Effort Knowledge Harvested and Shared Knowledge Rarely Captured Chapter of the Future Chapter of Today
Chapter of the Future ,[object Object],[object Object],[object Object]

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Chapter of the Future

  • 1. The Chapter of The Future Presented by: Peter Houstle Peggy Hoffman
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Traditional Model Weakness Mismatch of structure to level of activity Amount of Structure Required # Participants
  • 8. Chapter of the Future Driven first by function, then by form Knowledge Harvested and Shared Knowledge Uncollected Awards Based on Results Rather than Activity Awards Based on Activity Rather than Results Needs Assessment Tools & Data Supplemented and/or Provided Directly by HQ Limited Member Needs Assessment Program Management Expertise Highly Supported and/or Provided Directly by HQ Limited Program Management Expertise (Event Planning, Marketing/Comm, Etc.) Centralized Communications Systems 1-up Communications Systems (e.g. Web, Email) Centralized Data Collection & Reporting Independent, Stand Alone Data Systems HQ Funding Pool Bank Account Meet Only As Needed Regular Meetings Task-Oriented Teams Standing Committees NA * Elections NA * Articles of Incorporation/By-Laws NA * Board of Directors Principals of Affiliation Chapter Charter Chapter of the Future Chapter of Today
  • 9.
  • 10.
  • 11.
  • 12. Step by Step Policy Procedural Visionary Dogmatic Collaborative Autocratic/Controlling Familial/Organic Parent-Child/Us-Them Principals of Affiliation Chapter Charter Chapter of the Future Chapter of Today
  • 13. Step by Step Ad Hoc (When We’re Done, We’re Done!) Ad Nauseum (Til Death Do Us Part) Fleet of Foot Plodding Flat Hierarchical Tools/Achievement Rules/Administration New Age Old School Task-Oriented Teams Meet Only As Needed Board of Directors Articles of Incorporation/By-Laws Elections Standing Committees Regular Meetings Chapter of the Future Chapter of Today
  • 14. Step by Step No Accounting/Compliance (IRS) Separate Accounting/Compliance (IRS) Integrated Reporting Independent Reporting Same Team (“Our Money”) Us-Them (“Our Money – Not Yours”) HQ Funding Pool Bank Account Chapter of the Future Chapter of Today
  • 15. Step by Step Consistent/Light Load Inconsistent/Burdensome Integrated/Shared Reporting Independent Reporting Homogeneous Collection Patchwork Collection Centralized Data Collection & Reporting Independent, Stand Alone Data Systems Chapter of the Future Chapter of Today
  • 16. Step by Step Brand Control Brand Jeopardy Consistent Quality/Distribution Inconsistent Quality/Distribution Embedded Expertise Unpredictable Expertise Centralized Communications Systems 1-up Communications Systems Chapter of the Future Chapter of Today
  • 17. Step by Step Brand Control Brand Jeopardy Consistent Production Inconsistent Production Embedded Expertise Unpredictable Expertise Program Management Expertise Highly Supported and/or Provided Directly by HQ Limited Program Management Expertise Chapter of the Future Chapter of Today
  • 18. Step by Step Energizes Volunteers Depletes Volunteers Maximizes Volunteer Energy Wastes Volunteer Energy Sharply Hones Focus Blurs Focus Awards Based on Results Rather than Activity Awards Based on Activity Rather than Results Chapter of the Future Chapter of Today
  • 19. Step by Step Maximizes Value Limits Value Maximizes Opportunities Misses Opportunities Maximizes Outcomes Wastes Effort Knowledge Harvested and Shared Knowledge Rarely Captured Chapter of the Future Chapter of Today
  • 20.